how do marketing communications work?

11
Designing and Managing INTEGRAT ED

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Designing and Managing

INTEGRATED

How do Marketing

Communications

WORK ?

MarketingCommunication Process Models

Macro-model

Micro-model

Micro Model Of The Communications Process

Micro Model of Consumer Responses

Learn – Feel -Do

Learn – Do- Feel

Feel- Do- Learn

Three Sequences of Hierarchy of Effects

Hie

rarc

hy o

f Eff

ects

SUMMARY

Working of Marketing Communications

Macro Model Of Communication Process Micro Model Of Consumer Responses Micro Model : Hierarchy of Effects Sequences Of Hierarchy of Effects

-Dishi Arora

Created By Dishi Arora, IIT

Guwahati, during an internship by

Prof. Sameer Mathur, IIM

Lucknow, www.IIMInternship.com