how do consumers make purchasing decisions

5
How do Consumers make Purchasing decisions?

Upload: sameer-mathur

Post on 17-Aug-2015

27 views

Category:

Marketing


1 download

TRANSCRIPT

How do Consumers make Purchasing decisions?

.

people can be initiators, influencers, deciders, buyers or users

The buying decision process:

The five stage model

Information search

Evaluation of alternatives

Purchase decision

Postpurchase behaviour

Problem Recognition

• Created by Rahul Palamuru, CBIT, during an

internship by Prof. Sameer

Mathur, IIM Lucknow.•www.IIMInternship.com