how data as a service can make your campaigns more successful - dun and bradstreet

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How Data as a Service can make your campaigns more successful Neil Hudson

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Many organisations have invested in technology to help with their lead generation programmes. However, this often has not delivered the anticipated benefits and as a result, a high proportion of marketing generated leads are not worked by sales, wasting valuable budget. Sales and marketing alignment seems as far away as ever. New Data as a Service (DaaS) based solutions allow you to integrate real time external data, directly into your marketing and sales automation systems to transform your campaigns, access insights not previously available and generate the right leads for your business. In this session you will learn: What DaaS is and how it works How to generate the right leads to drive sales and marketing alignment Know all about your inbound leads, in an instant Tailor your conversations to accelerate the sales cycle How you can link social media data into your CRM

TRANSCRIPT

Page 1: How Data as a Service can make your campaigns more successful - Dun and Bradstreet

How Data as a Service can make your campaigns more successful Neil Hudson

Page 2: How Data as a Service can make your campaigns more successful - Dun and Bradstreet

Data is a commodity

Page 3: How Data as a Service can make your campaigns more successful - Dun and Bradstreet

Do commodities have a value?

Page 4: How Data as a Service can make your campaigns more successful - Dun and Bradstreet

Do commodities have a value?

Page 5: How Data as a Service can make your campaigns more successful - Dun and Bradstreet

Do commodities have a value?

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LOW RESLOW RES

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Data is a precious resource

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Exabytes2,000

500

1,000

1,500

2006 2007 2008 2009 2010 2011

1,800 Exabytes(1,800 Million Terabytes)

Source: IDC

Unstructured

Structured

The volume and different types of data available has become overwhelming

Tenfold Growth in Five Years

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Is the source pure?

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Technology alone is not the answer

Bad data is the #1 cause of CRM failure

42% of CRM failures are due to bad data

DuplicatesLack of Information

Data Entry Data Erosion

Page 15: How Data as a Service can make your campaigns more successful - Dun and Bradstreet

Implications are costly

LeadsCampaignsCosts RevenueInsights

Bad data is the #1 cause of CRM failure

42% of CRM failures are due to bad data

DuplicatesLack of Information

Data Entry Data Erosion

Page 16: How Data as a Service can make your campaigns more successful - Dun and Bradstreet

Purity of source is critical

Page 17: How Data as a Service can make your campaigns more successful - Dun and Bradstreet

D&B

LOW RESLOW RES

Page 18: How Data as a Service can make your campaigns more successful - Dun and Bradstreet

The foundation of what D&B provides is DUNSRight®, our proprietary process for transforming informationinto quality insight

DUNSRight

Global Data Collection

Entity Matching

D-U-N-S Number

Corporate Linkage

Predictive Indicators

The five essential elements of insight:

Page 19: How Data as a Service can make your campaigns more successful - Dun and Bradstreet

DaaS

Page 20: How Data as a Service can make your campaigns more successful - Dun and Bradstreet

Data as a Service

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Webform data capture

Page 22: How Data as a Service can make your campaigns more successful - Dun and Bradstreet

The intelligence multiplier

What if you could…

• Identify whether the lead is something you are already working on?

• Highlight the lead as an existing customer?

• Determine whether you are already doing business with a different part of the group?

Page 23: How Data as a Service can make your campaigns more successful - Dun and Bradstreet

CRM – prospects at your fingertips

• Access to quality, accurate data for your prospect campaigns:• Build lists of prospects• Access to ‘Family tree’s’ – showing where you have existing relationships and opportunity• Look a like companies of your best customers• Add decision makers contact details

• Inbuilt data quality – duplicate detection, one click record creation and data refresh• Complete customer data, segment ready• Tools to help sales close better:

• Social media activity on an individual / company

Bad data is the #1 cause of CRM failure

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• Data is a precious commodity

• Improved ROI on CRM and Marketing Automation investment

• Tap into enormous ‘Big Data’ insights not previously available

• Better more targeted campaigns and increased response rates

• More higher quality leads for sales

• Sales and marketing alignment

• Core competence focus

Returns on Purity

Page 26: How Data as a Service can make your campaigns more successful - Dun and Bradstreet

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