how cross-organizational cooperation on ai lead to changes in norway

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Welcome How cross(organiza.onal coopera.on on Apprecia.ve Inquiry leads to changes on the local, regional and na.onal level in Norway

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Workshop presented at the #2012waic conference - Ghent, Belgium

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Page 1: How Cross-Organizational Cooperation on AI lead to changes in Norway

Welcome'!How$cross(organiza.onal$coopera.on$on$Apprecia.ve$Inquiry$leads$to$changes$on$the$local,$regional$and$na.onal$level$

in$Norway$

Page 2: How Cross-Organizational Cooperation on AI lead to changes in Norway

Drammen'city'

Buskerud'county'

Norway'

Ingebjørg'

Bjørn'

The'local'school:'AIB'

Lars'

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Cross(organiza.onal$coopera.on!

Page 4: How Cross-Organizational Cooperation on AI lead to changes in Norway

Structure!and!content!of!the!workshop!!

'Short'presentaBon:!Making!the!impossible!–!possible….!

The!short!story!!of!how!co>opera?on!and!use!of!Apprecia?ve!Inquiry,!!at!“Arbeidsins?tuFet”!leads!to!changes!on!the!local,!regional!and!na?onal!level!in!Norway!

“Arbeidsins?tuFet”!in!Buskerud!!

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Prac?cal!exercise!and!demonstra?on:'!

1.!The'Response'Cards;!a!tool!for!building!rela?onal!consciousness!and!respecNul!and!apprecia?ve!communica?on!in!the!class>room....!

!

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Prac?cal!exercise!and!demonstra?on:'!

2.'The'Strength'Cards:'Conversa?on!tool!to!detect!and!provide!feedback!on!personal!strengths!..!

!

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PracBcal'exercise'and'demonstraBon:'!

3.'The'roadmap!!Building!strengths!and!career!plan!from!the!dream…!

!!!

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Lessons!from!Norway!

!The!first!AI!ini?a?ves!in!Norway:!Star?ng!up!2002…!!Looking!back:!A!lot!of!the!ini?a?ves!are!very!effec?ve…!(short!?me?)!!But!are!the!ini?a?ves!transforma?ve?!

Experiences!from!first!school!in!Norway!star?ng!up!with!Apprecia?ve!Inquiry!for!organiza?onal!change..!

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What!is!the!Arbeidsins?tuF!Buskerud?!A!coopera?on!between!Buskerud!county,!!!!!!!!! ! ! !!!!!!!and!the!host!municipality.!!Some!funding!from!Government!and!Founda?on!of!Crownprince!couple!!

!•  Drammen!!•  Kongsberg!!•  MidNylket!•  Ringerike!•  170!students!•  Age!16!–!24!

•  Con?nuous!enrollment!throughout!the!year!!

Buskerud'

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«Arbeidsins?tuFet»!and!the!collabora?on!story:!(The!short!history)!

!! Ongoing!development!work!with!AI!started!March!2005!!Coach/guide!–!Bjørn!

!! All!staff!was!asked/invited!to!take!part!in!a!process!for!designing!a!educa?onal!plaNorm!for!the!”school”that!could!embrace!and!enable!the!highest!!poten?al!of!both!the!organiza?on!!and!the!people!

'

'

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Focusing!on!what!works!since!2005!

Research!on!success>factors!based!on!personal!stories!and!experiences!

•  Educa?onal!plaNorm!2006!summing!up!!the!enablers!of!op?mal!perfomance!working!with!youth…!

•  The!process!crea?ng!more!engagement!and!energy….!

•  Thought!turn>arounds!in!the!organiza?on….!!

!

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Development!work!in!AIB!Why!AI>!process?!!

•  Provide!all!employees!with!a!”common!language”!make!it!possible!to!reflect!together.!

!!•  To!be!able!to!put!words!to!

unconscious!skills!and!knowledge.!!•  Create!a!learning/living!

organisa?on/community.!!!!!! !Tools!adapted!to!our!organisa?ons!

way!of!thinking!where!mastery!is!given!priority.!

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'''''Which'culture'do'we'want'in 'AIB?'

'•  Wish!to!increase!security!in!work!and!

learning!environment.!

•  Wish!to!support!each!other!and!encourage!each!other!to!be!beFer!and!beFer!every!day.!

•  Encourage!a!culture!with!room!for!learning!from!our!mistakes,!but..!

!•  where!we!are!also!allowed!to!express!what!

we!have!succeeded!with!and!reflect!over!why!we!succeeded.!

!•  Where!the!youth!are!REALLY!involved.!

!

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2007>!2010!New!topic!choice.!

Searching$for$the!poten?al!which!lies!in!student!talks!and!career!planning!based!on!a!strength>based!approach….!

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We!started!the!work!by'asking'ourselves:!

What!do!we!see!and!how!do!we!feel!when!students!are!truly!involved!in!their!own!lives!>!in!their!career!planning!and!work!towards!achieving!their!goals?!!!

What!are!the!talks!like!when!we!see!that!mo?va?on!is!improving?!!What!have!we!done!then?!!What!gave!the!power!for!this!to!happen!>!what!were!the!success!factors?!!! The!result!from!the!research!

2006>2008:!Book!on!Apprecia?ve!student>talks!

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Dearing!to!dream!and!envision!the!future!

Using!Apprecia?ve!Inquiry!summit!methodology!regularly….!

Con?nious!search!for!higher!ground!

Finding!the!highest!vitality!2009!dream!of!AIB!as!center!for!strenghtbased!…!

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Results!The!research!shows!that!nine'out'of'ten!young!aFend!in!posi?ve!ac?vi?es,!mostly!for!school!and!work.!!!Many!more!than!before!are!successful!with!their!life.!!!“Arbeidsins?tuFet”:!Best!results!working!with!youth!at!risk!in!Norway?!

! ! ! !! Aram!is!a!trainer!in!Apprecia?ve!Inquiry!at!”Arbeidsins?tuFet”…!

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Shioing!paradigms!

•  When$an$en.re$organiza.on$$is$aware$of$the$posi.ve$dynamic$possibili.es$for$working$together,$anything$can$be$achieved!(Stavros!2005)!

!!

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Network!arise….!Network!arise!as!the!natural!

organiza?onal!outcome!of!an!ongoing!Apprecia?ve!Inquiry!prosess…(Stamps!and!Lipnack!2004)!

In!our!case:!Growing!network!and!collabora?on!between!different!govermental!organiza?ons;!municipali?es!,!Buskerud!county,!business!organiza?ons!and!the!royal!familiy….!

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«We!want!more!love!in!the!streets,!!a!warmer!and!more!open!society!for!all»!

!•  Imagine!we!all!were!a!bit!«in!love»!with!each!other….!•  What!kind!of!leadership!do!we!need!for!the!future?!

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Invita?on!to!the!Royal!Palace!

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The$King$and$Queen$invited$200$youths$from$the$four$projects$that$the$Crown$Prince$founda.on$cooperates$with,$to$a$Christmast$concert$in$the$Royal$Palace$$2011.$$

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Cross(organiza.onal$coopera.on!•  «Arbeidsins?tuFet»,!«LentSareptas!as»!and!«Buskerud!University!College»:!!

•  Star?ng!up!the!first!15!ects!course!in!Apprecia?ve!Inquiry!(2011)…!

•  The!next!15!ects!course!under!planning..!

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History!of!«Arbeidsins?tuFet»!!

•  Is!also!a!story!of!how!the!profound!changes!in!an!organiza?on!can!have!!!ripple!effects!in!an!en?re!region,!and!may!have!influence!on!a!"na?on"!...!

•  Ini?a?on!of!an!organiza?onal!process!in!Buskerud!County!Council!which!includes!2,400!employees!and!10,000!students!...!(2011)!

•  Ini?a?on!of!a!na?onal!center!of!exper?se,!strength>based!work!...!(2012)!

!

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Ini?a?on!of!the!AI!��process!in!an!en?re!region!–!200.000!(people).!

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An!important!challenge!!To!create!beFer!life!for!disadvantaged!youth!and!profound!posi?ve!changes!in!schools!its!important!to!create!a!rela?onal!consciousness,!change!the!rela?onal!!!conversa?ons!!and!!!realize!strengths.'!An'important'quesBon'was:'

!What!kind!of!tools!can!help!us!to!realize!this?!

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Tools!

1.'Response'cards'for!aFen?veness!!2.'Individual'Road'map'for!hope!!3.'Strength'cards'for!self!esteem!!

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1.!Response!cards,!oral!skills!

!•  A!deck!containing!criteria!for!oral!presenta?ons;!speaking!and!listening!skills!

•  Tell!you!what!you!did!well!and!the!value!of!doing!so!!

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!!!

Crea?ng!rela?onal!consciousness!!!

•  Give!students!a!posi?ve!language!repertoire!•  Demonstrate!how!the!speaking!and!listening!roles!are!complementary!

•  Give!awareness!of!us!as!a!social!system;!we!always!affect!each!other!

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Two!choices!

•  We!can!do!each!other!smaller,!weaker,!more!scared,!more!invisible…!

!!!!Or!•  We!can!make!each!other!grow,!become!stronger,!more!relaxed,!more!eager,!more!excited…!!!

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When!you!have!a!good!audience…!!when!they!nod!to!you…!!when!they!are!smiling!at!you…!!when!they!look!at!you!while!taking!notes…!!when!they!ask!you!ques?ons!...!!What!happens!to!you!then?!

I!stop!shivering…!I!breathe!beFer…!I!think!more!clearily…!I!express!myself!beFer…!I!remember!what!I!am!supposed!to!say…!I!start!to!enjoy…!!!

And!then…!

I!become!a!skilled!speaker,!and..!I!can!make!a!difference!in!the!!world…!

When!you!have!a!good!audience…!!when!they!nod!to!you…!!when!they!are!smiling!at!you…!!when!they!look!at!you!while!taking!notes…!!when!they!ask!you!ques?ons!...!!What!happens!to!you!then?!

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Your!turn…!•  Now!you!are!a!listener!–!that!is!an!ac?ve!role!•  You!show!your!listening!skills!by!for!instance:!Outer!signs!!" Be!quiet!" Look!at!the!speakers!" Nod!to!them!" Appear!interested!and!open!to!learn…!Inner!signs!" Ask!ques?ons!aoerwards!" Give!new!perspec?ves!on!the!issue…!!

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•  Aoer!the!performance!you!are!supposed!to:!•  Stand!up!and!read!your!card!if!it!matches!with!the!performance!(Honesty!is!important!)!

•  Read!all!of!it!•  You!may!very!well!say!it!in!your!own!words!

•  Then!the!speakers!will!give!you!posi?ve!response!as!listeners!

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Individual!Road!map!

•  Roadmap!is!a!tool!that!has!been!used!in!AI!processes!at!the!organiza?onal!level!!

•  Is!now!adapted,!developed!and!used!in!rela?onal!conversa?ons!on!"all!levels"!in!!»Arbeidsins?tuFet»!

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Road>map!for!the!staff!and!leadership!

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!!!Road>map!as!career!plan!!Dialogue!about!your!dream!

•  If!the!youth!have!an!idea!how!a!good!life!can!be,>how!it!looks!and!feels,!it!can!be!easier!to!know!what!kind!of!life!and!job!they!want.!And!then!they!will!be!more!mo?vated!to!learn!too.!Inner!mo?va?on.!How!we!ask!–!thats!important!

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You!can!never!ask!too!much!I!really!want!to!get!to!known!with!and!to!talk!about!your!educa?on,!life!what!you!want...!!!I!really!want!to!know!if!you!have!some!thoughts!about!how!your!life!will!be!in!about!3!–!5!years?!!!Maybe!you!already!have!some!dreams!or!wishes?!Where!do!you!think!you!are!living?!!

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Do!you!s?ll!live!in!your!parents!house?!!Do!you!live!alone!or!together!with!friends?!!Please!tell!me!how!your!apartment!is!inside?!!!Who!is!paying!the!bills!and!the!apartment?!!What!are!you!doing!in!your!free!?me?!!!

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Your!first!step!to!reach!your!goal!Concrete!examples!using!Tree!method!!

•  Problem:!High!level!of!absence!

•  Describe!a!morning!when!you!came!in!?me!for!class?!(mental!turn!around)!

•  Listen!to!the!story!and!appreciate!

•  Be!open>minded,!not!moralising!

•  Ask!inves?ga?ve!ques?ons!

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The!life>giving!factors!are!described!in!the!roots!

•  What’s!the!main!reason!it!turned!out!well?!

•  What!made!you!succeed?!!•  Did!you!do!something!more?!•  Tell!me…!

•  What!did!you!contribute!with?!!!•  Did!anyone!else!contribute?!!!•  What!did!they!do?!•  Tell!us!more!about!it…!

•  That`s!interes?ng…tell!more..!!

•  Ask!and!ask……!

•  The!Norvegian!minister!of!educa?on!visit!AIB!Febr.09!!

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We!need!a!language!of!life…!!

For'the'socaial'construc?on!of;!

•  Posi?ve!iden??es!•  Posi?ve!rela?onships!•  Posi?ve!organiza?ons!

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Strength>cards!The!Strengths!Cards:!

Conversa?on!tool!to!detect!and!provide!rela?onal!feedback!on!!

!!!!!“personal!strengths”….!•  Based!on!Peterson,!C.,!and!

Seligman,!M.E.P.:!The$Values$in$Ac.on$Classifica.on$of$Strengths…$

•  Used$in$Norway$since$2008…$$

$

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The!language!in!IA>strength!

Used!as!a!“lence”…!•  warm!and!trus?ng!rela?onships!!

•  create!confidence!•  social!inclusion!

!

Basert!på!forskningen!?l!Peterson!og!Seligman!!

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First!step!

•  Two!persons!will!work!together!

•  Paired!interview!(2x7!min.):!Thinking$back$on$the$last$six$months,$reflect$on$a$high(point(moment$at$work$(or$at$school)$when$you$felt$most$engaged$or$flourishing$while$doing$what$you$do$best…$•  Please!share!the!story…!

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Second!step!!

•  Find!three!cards!that!describes!the!personal!strengths!that!unfold!in!the!other!persons!story.!

•  Read!the!cards!and!express!why!you!have!chosen!exactly!these!cards…!

!!!

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Third!step!!

!When!you!both!have!received!three!cards!you!shall!choose!the!card!that!you!think!is!closest!to!what!you!feel!is!you…!

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Reflec?on!

•  What!have!you!gained!from!this!workshop?!

•  What!are!you!mo?viated!to!do!as!a!result!of!par?cipa?ng!in!this!workshop?!