Change

How does CHANGE really happen?

SocietyIndividual Team Organization

It’s a linear journey and there are road signs + fear of pain and

prospects of gain – only 7 steps, I thought there were 12

It’s all about physics (and psychology – thank you Mr.

Deming) - play with the forces – Lewin

Yoda was right

It’s about the refrigerator – unfreeze, change, refreeze

Cryogenics too

Peer pressure and keeping up with the Jones

From the civil war (and before) to 1954 (and beyond)

Women jogging

Bring on the enabler – Doctor it hurts when I … then don’t …

Can I borrow your watch

Imitation is … Where’s the cliff

First, awareness and then …

I just do it that way – stop getting in my head

The importance of tension – as-is meets to-be and thanks for the gap – it’s all about crossing the bridge over the chasm (do you have to be

a bridge builder first)

Compliance – aye, aye sir

Sir, Sir is a subservient word surviving from the surly days of old Siberia, when certain serfs too servile to blaspheme their master, yet too ignorant to remember their lordship’s name or too lazy to pronounce it, circumvented the situation by surrogating the serviceable word Sir, by which I belatedly address a certain senior ceriped who

correctly surmised that I was syrupy enough not to say Sir after each word I spoke to him, Sir!

Rewards (on the psychological side) – Napoleon and a piece of ribbon for your life and those of

your comrades – why did he die on an island?

Tufts – The power of positive deviance in Viet Nam and

elsewhere – Would you like to become a positive deviant?

Blue eyes are good … brown bad – off with the collar – Jane Elliott

(Hitler and herds)

Economic theory of humans, organizations, nations – did Adam

Smith, Keynes, and Friedman say it all – if so, what just happened

Leverage – Is there such a thing when it comes to changes –

Archimedes rules?

Ready, fire, aim or just fire and see what happens – OUDA loop –

iterate incrementally – Agile change

Observe, Orient, Decide and Act – John Boyd

Bet on people more than strategy – find the team (but what about everyone else – the unteam)

Emergence and Complex Adaptive Systems – Norbert Weiner and

before = The Tipping Point

It’s the network stupid thanks for being a node

&Almost infinite