Jump to the Cloud?How the Most Heavily Regulated Industries are Navigating the Transition to Cloud Computing

The Speakers

Michael FlavinSenior Product Marketing Managerj2 Cloud Services

Common Misconceptions About Cloud Computing

How to Sunset Older Fax Systems With No Downtime

Q&A

How Businesses Leverage the Cloud Today

How Cloud Fax Improves Efficiency, Privacy and Compliance

Cyber Hacking Risks Inherent in Fax Systems

Agenda

How are businesses leveraging the cloud today?

Law Firms Are Moving Their Work to the Cloud-based Productivity Software Like Microsoft® Office

365…

World Leader in Digital Faxing

…storing data, collaborating and transmitting client information via the

cloud

This transition is recommended by the

Financial Services Firms Are Using the Cloud for Several Key Functions:

Credit-cardand processing

Corebanking

Marketingand CRM

Manufacturing CompaniesAre Undergoing a “Revolution” in at Least

10 Ways, Due to Cloud Computing:

Source:

1. Analytics and business intelligence

2. Online supplier portals

3. Designing in services

4. Accelerating product development

5. Managing channels from the cloud

6. Cloud marketing automation

7. Automating customer service

8. Content management platforms

9. Cloud ERP strategies

10. Cloud-based HR management

But many enterprisesmake costly mistakeswhen migrating tothe cloud.

MISTAKE:Not properly researching cloud

providers…

Source:

• Can they handle your on-demand bandwidth needs?

• Do they have policies to protect your data in transit and at rest?

• Will they help you reach your compliance goals?

• Do they have Disaster Recovery protocols?

MISTAKE:Not starting small…

Source:

• Don’t try to move all operations and systems to the cloud at once.

• Start small — with something easy, like faxing.

• Any hiccups in the cloud migration will be limited to a single system.

MISTAKE:Ignoring cloud geography…

Source:

• Make sure your cloud provider has multiple data centers — preferably across regions — for redundancy in case of natural disaster

Common misconceptions about cloud computing…

Misconception:

Our data isn’t as secure in the cloud

Fact:

“Cloud-based services often have better security than all but the largest law firms can support.A dedicated cloud provider can offer the most up-to-date operating systems, enterprise-grade firewalls and frequently updated patches and anti-virus software to thwart the constantly changing approaches that sophisticated hackers develop.”

Misconception:Using the cloud could violate Model Rule 1.6

Model Rule 1.6:Lawyers must must protect the confidentiality of their client information.

Fact:

“Many states have weighed in on the use of cloud computing. Those that have spoken up so far have allowed cloud computing.”

Misconception:Client data in the cloud is a compliance violation

Fact:

According to the safeguards on customer data specified in the federal regulation GLBA, cloud-based data storage a viable option — as long as the data is secured 24/7.

Gramm-Leach-Bliley ActGLBA

Cyber Hacking & Compliance Risks

Inherent in Older Fax Infrastructure

World Leader in Digital Faxing

14%of respondents to an ABA tech survey said their law firms had experienced a security breach or theft this year.

Source:

World Leader in Digital Faxing

Source:

“Our external-facing Internet sites are probably getting hit 400 to 500 times a week” by third-party bots or denial-of-service attacks. “That kind of activity is the new normal and it’s hitting everybody.”

— Lorey Hoffman, CIO at law firm Goodwin Procter LLP

Older Fax Infrastructure Isn’t Secure

• Desktop fax machines also provide no document “chain of custody” for audit purposes

• Inbound faxes, routed by administrative assistants or other personnel, can trigger confidentiality or compliances issues

• Fax servers do not effectively encrypt data

• Due to storage limits, fax servers often need to be purged of electronic files, often requiring printing hardcopies of stored faxes — also not secure

• Desktop fax machines risk paper copies viewed or taken by unauthorized personnel

Sunset Your Old Fax Infrastructure and Migrate to eFax Corporate —

With No Downtime

How Cloud Faxing with eFax Corporate Improves Efficiency, Confidentiality and

Responsiveness

Eliminates fax infrastructure and associated IT burden and capital expenditures

Frees up IT resources for other tasks or forward-looking projects

Integrates with your existing data systems and even MFDs

Enhances security data-privacy compliance (HIPAA, SOX, GLBA)

Guarantees system reliability,

scalability and uptime SLAs

Makes faxing as easy as using email or visiting a website

Eliminates interoperability issues common to VoIP / FoIP fax migrations

Specializes in fax infrastructure so you don’t have to — and removes all fax-related headaches

Why Cloud Faxing Makes Sense: Legal Industry

This law firm had 19 locations and fax servers across several of them — a heavy capital outlay and overhead to manage their faxes. They also had difficulty keeping faxed documents confidential and in easily retrievable storage— important for auditing, billing and compliance.

Eliminates the need to manage onsite fax servers

Reduces capital outlays for fax hardware, licensing, etc.

Improves client confidentiality and compliance with Model Rule 1.6

Cloud Faxing:

Why Cloud Faxing Makes Sense: Financial Services

This financial-services company faced fax-server failure and downtime, often relating to maintenance or upgrades. They needed a more reliable fax infrastructure.

Enabled the firm to redeploy IT resources spent dealing with fax server issues onto more forward-looking initiatives

Stopped the firm’s complaints from clients who were not receiving expected faxes

Improves client confidentiality and compliance with GLBA

Cloud Faxing:

Why Cloud Faxing Makes Sense: Manufacturing

This manufacturing firm used fax for many of its critical communications — purchase orders, change orders, invoices, blueprints, etc. But its fax infrastructure consisted of desktop fax machines scattered throughout its plant and offices. This made it difficult to know immediately every time a new fax came in, and to react or respond quickly.

Sped the firm’s response to time inbound faxes — because employees received the fax documents by email.

Saved time and resources spent by clerks filing and searching for paper faxes— all faxes were automatically archived online.

Improved the firm’s customer relationships.

Cloud Faxing:

Why Select eFax Corporate as Your Secure, Compliant Online Fax Solution

Compliance& Audit

ScalabilityInfrastructure

Redundancy& DR

SecurityProtocols

VolumeRequirements

How Old AreYour Fax Servers?

Business Model& SLAs

What AreThe Features?

FinancialConsiderations

Where DoesIt Hurt?

Internet

Unparalleled Cloud Fax Infrastructure

30+ Worldwide Colocations

PSTN – SIP Trunk on Redundant Internet Fiber Circuits

TLS Outbound

Secure TLS Inbound

Built on N+1 Network, Systems and Hardware

Business Continuity

Disaster Recovery

24/7/365 Monitoring

24/7/365 Tech Support

Southeast

SouthwestSouthwest

Canada

Europe

Northwest

No hardware, software or dedicated fax lines to buy, install, maintain, or upgrade.

Choose a number from 4,600 cities, or a US toll-free number.

Scalability is a snap, with virtually unlimited capacity and bandwidth-on-demand.

The network is multi-redundant, for enhanced security and reliability.

There are continual technology upgrades and 24/7 system support.

From single-user deployments… to multiple users across a business…

to customized application faxing, our solution:

Helps automate client business processes and

workflow.

Delivers a strong ROI. Enhances employee productivity.

Improves relationships with

customers and suppliers.

Summary: Why eFax Corporate

Q&A

U.S. Sales(888) 532-9265

UK Sales+44 (0)

8707113811

www.enterprise.efax.com