how businesses are navigating the transition to cloud computing - efax corporate

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  1. 1. Jump to the Cloud? How the Most Heavily Regulated Industries are Navigating the Transition to Cloud Computing
  2. 2. TheSpeakers MichaelFlavin Senior Product Marketing Manager j2 Cloud Services
  3. 3. Common Misconceptions About Cloud Computing How to Sunset Older Fax Systems With No Downtime Q&A How Businesses Leverage the Cloud Today How Cloud Fax Improves Efficiency, Privacy and Compliance Cyber Hacking Risks Inherent in Fax Systems Agenda
  4. 4. Howarebusinesses leveragingthecloud today?
  5. 5. LawFirmsAreMovingTheirWorktotheCloud-based ProductivitySoftwareLikeMicrosoft Office365 World Leader in Digital Faxing storingdata,collaboratingandtransmitting clientinformationviathecloud This transition is recommended by the
  6. 6. Financial Services Firms AreUsingtheCloudforSeveralKey Functions: Credit-card and processing Core banking Marketing and CRM
  7. 7. Manufacturing Companies Are Undergoing aRevolution inat Least 10 Ways, Due toCloud Computing: Source: 1. Analytics and business intelligence 2. Online supplier portals 3. Designing in services 4. Accelerating product development 5. Managing channels from the cloud 6. Cloud marketing automation 7. Automating customer service 8. Content management platforms 9. Cloud ERP strategies 10. Cloud-based HR management
  8. 8. But many enterprises make costly mistakes when migrating to the cloud.
  9. 9. MISTAKE: Not properly researching cloud providers Source: Can they handle your on-demand bandwidth needs? Do they have policies to protect your data in transit and at rest? Will they help you reach your compliance goals? Do they have Disaster Recovery protocols?
  10. 10. MISTAKE: Not starting small Source: Dont try to move all operations and systems to the cloud at once. Start small with something easy, like faxing. Any hiccups in the cloud migration will be limited to a single system.
  11. 11. MISTAKE: Ignoring cloud geography Source: Make sure your cloud provider has multiple data centers preferably across regions for redundancy in case of natural disaster
  12. 12. Common misconceptions about cloud computing
  13. 13. Misconception: Our data isnt as secure in the cloud
  14. 14. Fact: Cloud-based services often have better security than all but the largest law firms can support. A dedicated cloud provider can offer the most up-to-date operating systems, enterprise-grade firewalls and frequently updated patches and anti- virus software to thwart the constantly changing approaches that sophisticated hackers develop.
  15. 15. Misconception: Using the cloud could violate Model Rule 1.6 Model Rule 1.6: Lawyers must must protect the confidentiality of their client information.
  16. 16. Fact: Many states have weighed in on the use of cloud computing. Those that have spoken up so far have allowed cloud computing.
  17. 17. Misconception: Client data in the cloud is a compliance violation
  18. 18. Fact: According to the safeguards on customer data specified in the federal regulation GLBA, cloud-based data storage a viable option as long as the data is secured 24/7. Gramm-Leach-Bliley Act GLBA
  19. 19. Cyber Hacking & Compliance Risks Inherent in Older Fax Infrastructure
  20. 20. World Leader in Digital Faxing 14% ofrespondentstoan ABAtechsurveysaid theirlawfirmshad experiencedasecurity breachortheftthisyear. Source:
  21. 21. World Leader in Digital Faxing Source: Our external-facingInternetsites are probablygettinghit 400 to 500 times a week by third-partybots or denial-of- service attacks. That kind of activity is the new normal and its hittingeverybody. LoreyHoffman,CIOatlawfirmGoodwinProcterLLP
  22. 22. Older Fax Infrastructure Isnt Secure Desktop fax machines also provide no document chain of custody for audit purposes Inbound faxes, routed by administrative assistants or other personnel, can trigger confidentiality or compliances issues Fax servers do not effectively encrypt data Due to storage limits, fax servers often need to be purged of electronic files, often requiring printing hardcopies of stored faxes also not secure Desktop fax machines risk paper copies viewed or taken by unauthorized personnel
  23. 23. Sunset Your Old Fax Infrastructure and Migrate toeFax Corporate With NoDowntime
  24. 24. HowCloudFaxingwitheFaxCorporateImproves Efficiency,ConfidentialityandResponsiveness Eliminates fax infrastructure and associated IT burden and capital expenditures Frees up IT resources for other tasks or forward-looking projects Integrates with your existing data systems and even MFDs Enhances security data-privacy compliance (HIPAA, SOX, GLBA) Guarantees system reliability, scalability and uptime SLAs Makes faxing as easy as using email or visiting a website Eliminates interoperability issues common to VoIP / FoIP fax migrations Specializes in fax infrastructure so you dont have to and removes all fax- related headaches
  25. 25. Why Cloud Faxing Makes Sense: Legal Industry This law firm had 19 locations and fax servers across several of them a heavy capital outlay and overhead to manage their faxes. They also had difficulty keeping faxed documents confidential and in easily retrievable storage important for auditing, billing and compliance. Eliminates the need to manage onsite fax servers Reduces capital outlays for fax hardware, licensing, etc. Improves client confidentiality and compliance with Model Rule 1.6 Cloud Faxing:
  26. 26. Why Cloud Faxing Makes Sense: Financial Services This financial-services company faced fax-server failure and downtime, often relating to maintenance or upgrades. They needed a more reliable fax infrastructure. Enabled the firm to redeploy IT resources spent dealing with fax server issues onto more forward-looking initiatives Stopped the firms complaints from clients who were not receiving expected faxes Improves client confidentiality and compliance with GLBA Cloud Faxing:
  27. 27. Why Cloud Faxing Makes Sense: Manufacturing This manufacturing firm used fax for many of its critical communications purchase orders, change orders, invoices, blueprints, etc. But its fax infrastructure consisted of desktop fax machines scattered throughout its plant and offices. This made it difficult to know immediately every time a new fax came in, and to react or respond quickly. Sped the firms response to time inbound faxes because employees received the fax documents by email. Saved time and resources spent by clerks filing and searching for paper faxes all faxes were automatically archived online. Improved the firms customer relationships. Cloud Faxing:
  28. 28. WhySelecteFaxCorporateasYour Secure,CompliantOnlineFaxSolution Compliance & Audit Scalability Infrastructure Redundancy & DR Security Protocols Volume Requirements How Old Are Your Fax Servers? Business Model & SLAs What Are The Features? Financial Considerations Where Does It Hurt?
  29. 29. Internet Unparalleled CloudFaxInfrastructure 30+ Worldwide Colocations PSTN SIP Trunk on Redundant Internet Fiber Circuits TLS Outbound Secure TLS Inbound Built on N+1 Network, Systems and Hardware Business Continuity Disaster Recovery 24/7/365 Monitoring 24/7/365 Tech Support Southeast Southwest Southwest Canada Europe Northwest
  30. 30. No hardware, software or dedicated fax lines to buy, install, maintain, or upgrade. Choose a number from 4,600 cities, or a US toll-free number. Scalability is a snap, with virtually unlimited capacity and bandwidth-on-demand. The network is multi-redundant, for enhanced security and reliability. There are continual technology upgrades and 24/7 system support. From single-user deployments to multiple users across a business to customized application faxing, our solution: Helps automate client business processes and workflow. Delivers a strong ROI. Enhances employee productivity. Improves relationships with customers and suppliers. Summary:WhyeFaxCorporate
  31. 31. Q&A U.S.Sales (888)532-9265 UKSales +44(0)8707113811 www.enterprise.efax.com