how behavioral science is rapidly & radically changing the business success formula
DESCRIPTION
How Behavioral Science is rapidly & radically changing the business success formula . October 8 th , 2013 NAWBO Showcase Presentation. Key SHIFTS. Relationships over Technology Harder to compel Screen-centric, still relationship - driven Renewed focus: Relationships. - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/1.jpg)
![Page 2: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/2.jpg)
How Behavioral Science is rapidly & radically
changing the
business success formula
October 8th, 2013 NAWBO Showcase Presentation
![Page 3: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/3.jpg)
![Page 4: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/4.jpg)
![Page 5: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/5.jpg)
![Page 6: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/6.jpg)
![Page 7: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/7.jpg)
Key SHIFTS
• Relationships over Technology • Harder to compel• Screen-centric, still relationship- driven
• Renewed focus: Relationships
![Page 8: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/8.jpg)
“Relationship Economy”
BEST RELATIONSHIPS HELP OUR BUSINESS THE MOST
![Page 9: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/9.jpg)
Level 5: Richest relationships have 9 qualities• Authenticity
• Humility• Empathy• Confidentiality• Vulnerability• Curiosity• Generosity• Humor• Gratitude
Something is…..
ABSENT
![Page 10: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/10.jpg)
Click icon to add picture
Still ABSENT!!!
![Page 11: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/11.jpg)
![Page 12: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/12.jpg)
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
0
10
20
30
40
50
60
Leadership Dev’t Spending &Lack of Confidence in Leadership
% R
epor
ting
"H
ardl
y An
y Co
nfide
nce"
Avg. across Corporations,
Wall St., & Gov’t
Annual Spending on Leadership Dev’t ($Billions)
$Billions
60
55
50
45
40
![Page 13: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/13.jpg)
Comprehensive yet concise values/personality dashboard
![Page 14: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/14.jpg)
Enviousness- not truly happy for others.
Defensiveness- hypersensitive to criticism
Aloofness- if cold/distant, not trusted
Volatility- drama follows them/unsteady
Entitlement- you deserve, but do not earn
The “roller coaster” - so unpredictable not trusted or confided in
“10 Character Flaws That Can Derail Even Good People” | Jan 09, 2013
Over the top eccentricity- seeking attention more than contribution
Morally Scrupulous - You find fault with everyone but yourself.
The Destructive Sense of Humor - Needless sarcasm/cutting remarks/relationships never “run deeper”
Overly Eager to Please- do not advocate/explode
![Page 15: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/15.jpg)
![Page 16: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/16.jpg)
![Page 17: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/17.jpg)
![Page 18: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/18.jpg)
Most pain-inducing personnel related growth challenge
you NEED to solve to go to YOUR next level of performance
& personality factors/uncertainty IMPEDING a precise
and sustainable SOLUTION
![Page 19: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/19.jpg)
Most heavily leaned on, repetitively used, and heavily pressured
part of the bike?
http://www.youtube.com/watch?v=gENC-X4e5Gs
![Page 20: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/20.jpg)
CRANKSET
The bicycle drivetrain that converts the reciprocating motion of the
rider's legs into rotational motion used to drive the chain or belt,
which in turn drives the rear wheel.
![Page 21: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/21.jpg)
The PERSONALITY CRANKSET
• Highly cyclical patterns
• Predictive profiles
• How Relate or Lead
• http://vimeo.com/70921986
![Page 22: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/22.jpg)
![Page 23: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/23.jpg)
![Page 24: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/24.jpg)
![Page 25: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/25.jpg)
GPS and “ the avoiders”
• I am REALLY smart• TOO personal• Have “coach”• In Peer Group• Low priority• People not invested• Low budget
• Crocodile ahead!!! • Already personal• GPS dashboard???• Comprehensive/concise• Good luck in traffic!• More easily replaced• Scalable
![Page 26: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/26.jpg)
Pervasive role OF GPS• High stakes roles (nuclear, banking, military)• Athletic teams (performance)• Matching /algorithmic technology (eHarmony)• Behavioral economics (judgement)• Artificial Intelligence (AI)• Jury selection• Marketing (“Psychographics”)
• 75% of Fortune 500 companies
![Page 27: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/27.jpg)
Case Example: Assessing work style of managers/partners
• Enhance alignment/detect misalignment
• Development going forward
![Page 28: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/28.jpg)
![Page 29: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/29.jpg)
![Page 30: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/30.jpg)
GPS Dashboard solution
Potential Derailers -Excitable-Extremely cautious-Lower science Strengths
-Not about power, $$, Ego -Not hedonistic -Not overly traditional
![Page 31: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/31.jpg)
Sensitive use of GPS• Collaborative – “Doing with” not “doing to”
• Balance profile & interview • Accelerate talents/strengths• Fill skill gaps, correct derailers
• Not sanitize, but Understand/Expand
![Page 32: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/32.jpg)
![Page 33: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/33.jpg)
What GPS is not
• Fluffy personality tests• A credential-based commodity• Overuse/Misuse of one tool– E.g., MBTI
• Book/Certification-based “Life coaching”
![Page 34: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/34.jpg)
what GPS is!!!
+Elite tools -- identify solutions FOR pressing growth challenges
+Holistic, nuanced, and fluid sense
…..FLOW
![Page 35: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/35.jpg)
How Behavioral Science is rapidly & radically
changing the
business success formula
![Page 36: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/36.jpg)
![Page 37: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/37.jpg)
GPS as Foundry
• Selection: Sunny/Thorns/Skill Gps• Development: Meaningful Traction• Retention: Salary/benefits NOT motivators!!!• Succession: Protect Legacy of Values • Merger: Values aligned/conflictual • Leadership: Character, connection, presence
![Page 38: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/38.jpg)
The ROI of GPS
• 75% of BIC profits to assessment strategies
• Profits up 20% with more formalized selection
![Page 39: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/39.jpg)
Case: The Air Force study
• Losing 50% of recruiters quickly• EQ-I • Gave to 1500 • Identified/developed 5 skills
• 270% higher likelihood of retaining• Went from 50% to 97% retention
![Page 40: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/40.jpg)
Take home:
• GPS is critical to… ..cultivating the best relationships ..smoothly navigating key personnel challenges
![Page 41: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/41.jpg)
![Page 42: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/42.jpg)
Success is not about what we accomplish, but what you
INSPIRE others to accomplish
![Page 43: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/43.jpg)
More Fundamental & Customized Approach =Lasting Edge
![Page 44: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/44.jpg)
![Page 45: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/45.jpg)
![Page 46: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/46.jpg)
![Page 47: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/47.jpg)
![Page 48: How Behavioral Science is rapidly & radically changing the business success formula](https://reader035.vdocuments.mx/reader035/viewer/2022062501/56816411550346895dd5bca3/html5/thumbnails/48.jpg)