hoteli marketing social media

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Thursday, January 28, 2010

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A Brief description of Social Media, lets us amplify your business today.

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Page 1: Hoteli Marketing Social Media

Thursday, January 28, 2010

Page 2: Hoteli Marketing Social Media

Social Media:  Social Media is the collection of tools and online spaces available to help individuals and businesses to accelerate their information and communication needs.

Axel Schultze

Social Media Marketing

Thursday, January 28, 2010

Page 3: Hoteli Marketing Social Media

added 100 million users in less than 9 months.

Thursday, January 28, 2010

Page 4: Hoteli Marketing Social Media

How important is it to your brand marketing strategy?.....

“Unique visitors to twitter increased 1,382% year-over-year from 475,000 unique visitors in February 2008 to 7 million in February 2009, making it the fastest growing site in the Member Communities category.”

Nielson Wire blog,March 18, 2009

Thursday, January 28, 2010

Page 5: Hoteli Marketing Social Media

“Youtube has reached 100 million viewers.

In total, internet viewers have viewed 14.8 billion online videos in January 2009 alone.”

Comscore,

March 5, 2009Thursday, January 28, 2010

Page 6: Hoteli Marketing Social Media

“By 2010, Gen Y will outnumber Baby Boomers……….

96% of them have joined a social network”

www.socialnomics.com

Thursday, January 28, 2010

Page 7: Hoteli Marketing Social Media

“In February 2009, 735,000 unique visitors accessedTwitter via their mobile devices.”

Customer service is as important now as it’s ever been……bad PR on Twitter can destroy a company.

Source: Nielson Online“Listening first, selling second”

Thursday, January 28, 2010

Page 8: Hoteli Marketing Social Media

Who’s Saying What?

Despite Facebook privacy changes and serious cases of Twitter Fail Whale, social media use has increased astronomically since this time last year: During December 2009, global users spent an average of five hours on social networking sites, up from three hours in December 2008. That’s an 82% increase.

Source: mashable.com

Thursday, January 28, 2010

Page 9: Hoteli Marketing Social Media

If people are talking about your brand, your market, your partners - you want to be - you need to be, part of that conversation.

Who’s Saying What?

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Page 10: Hoteli Marketing Social Media

1. It’s Natural. Your website is exposed to large groups of people.

2. It’s low-cost/high returns. Consider using a professional - guards against turnover and promotes consistency. We also have the tools to combine strategies and install metrics - ROI.

3. It complements other efforts. It is community specific, which means it does not interfere with your other methods of obtaining traffic.

Why you should consider Social Media!

Thursday, January 28, 2010

Page 11: Hoteli Marketing Social Media

So why is social media so big? The answer is quite simple: Social media allows the consumer’s voice to be heard, a platform in which to reach out and influence friends or complete strangers. It’s where consumers go to advocate and promote their favorite brands and topics they feel most passionate about.

“78% of consumers trust peer recommendations”

Source: Nielson Online

Consumer Generated media

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Page 12: Hoteli Marketing Social Media

Feedback portals

Ratings & Review sites

Consumer blogs

Video

Discussion Forums

Usenet newsgroups

Groups

Early Stage Internet Today

Type

s of

Con

sum

er-G

ener

ated

Med

ia

Source: Nielson Online

Consumer-generated Media (CGM)

Marketer blogsVideo blogs

Media blogsMobile blogs

Audio blogs

Twitter

Micro-Community sitesCo-Creation

Social Networks

Thursday, January 28, 2010

Page 13: Hoteli Marketing Social Media

13

how does social media effect real-time search?

In this example, a search for hotelimarketing on Google, where on the first page, there’s a “Latest results” section that appears with real time results!

What do you get?-Tweets from twitter-Content Google News-Content from Google Blog Search-Newly created Web pages-Freshly updated web pages-FriendFeed update-Jaiku updates-Identi.ca updates-TwitArmy updates

Coming soon, content from Facebook and MySpace is promised.

Thursday, January 28, 2010

Page 14: Hoteli Marketing Social Media

It starts with a brand people can trust. If you want to be a successful profitable business, you need a core group of supporters who will be willing to make purchases. The more followers you have, the faster word of mouth spreads about your site.

• More views to your profile and website• Greater Credibility and trust – a stronger ‘brand’• A more productive network of contacts• More qualified leads• Ultimately, more sales

So how does social media help me make money?

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Page 15: Hoteli Marketing Social Media

15

Measuring what they are saying!

measure your daily clicks and compare to analytics installed to determine conversion rates. Heads in beds!

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Page 16: Hoteli Marketing Social Media

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Measuring what they are saying!

Mix it up with current events, trends and demand generators. Keep your audience informed with specialinterest information.

Link your campaignwith hot topics that are relevant to yourproduct.

Thursday, January 28, 2010

Page 17: Hoteli Marketing Social Media

HoteligenceBooking Engine

Bring it all together

Property Direct

Website analytics

GDS System Contribution

CRO Contribution

Brand source of business

reportsLanding Pages PMS source

of business reports

SocialMedia

Group Leads

increased r

evenues

58.0

60.3

62.5

64.8

67.0

Revenues Presence Marketing

Star Reports

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Page 18: Hoteli Marketing Social Media

Partners & clients

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Page 19: Hoteli Marketing Social Media

HoteliMarketing

TollFree. 888.833.4841

Winnipeg Office Tel. 204.899.6056

Toronto Office Tel. 416.996.8270

Fax. 905.668.9664

[email protected]

www.hotelimarketing.com

Follow us on : http://twitter.com/hotelimarketing

become a fan www.facebook.com/pages/HoteliMarketing

Contact

Thursday, January 28, 2010