Career in Hotel Management

About Hotel ManagementWhat is Hotel Management?Hotel management involves dealing with people throughout the day - with guests and colleagues in your own and other departments. The work culture involves good teamwork and leadership. Hotel management is primarily concerned with food and living space, the boarding and lodging needs of the guests, and more importantly their comfort, at all times. Broadly speaking, there are four core operational areas in a hotel

Hotel manage

ment

Food producti

on

Housekeeping

Front office

Food & Beverag

e Services

With the Indian hotel industry capturing the attention of the world, let us understand its strengths, weaknesses, opportunities and threats.

Strengths India’s rich

culture heritage, Demand–Supply gap, Government

support

Weaknesses

Poor support infrastructure

Opportunities Rising Income,

Open Sky benefits, New

business opportunities

Threats Event risk, Increasing

competition

Indian Hotel Sector ~ SWOT Analysis

Why Hotel Management

• With the growth of hotel industry propelled by foreign and domestic tourism and business travel, the demand for well trained quality personnel has grown impressively.

• The diversity of experience in hotel management is greater than in any other profession.

• Career opportunities in this field are not only limited within the country but also provides scope of a career abroad.

Class 10th

Class 12th

Any stream

Entrance

Degree/diploma in HM

MBA

Job

Pg in Hm

Job as an executive/Mgt. Trainee

graduationApprentices

hip programme

in HM

job

Vocational coursesHouse keeping

job

Lets Go…

Advantages of being in this Industry• Quick growth• Promotion on performance not seniority• Multi cultural exposure • Work across the globe• Varied and not monotonous• Opportunities for entrepreneurship• Has beaten the economic crisis

Some of the personal skills essential to succeed in the Hotel Industry are:

• An interest in food and changing styles • A friendly and outgoing disposition • Good communication and interaction skills • Good organizing abilities and an eye for detail • Pleasant and cheerful personality

However, being part of the world's most dynamic and exciting industry is not for everyone, you have to be ambitious, creative and have the passion to work in an industry that’s constantly generating new ideas.

Skill sets required

Skills for Front Office Management

-Strong communication skills -Good command over English, and other preferred languages -Ability to be on your feet for long hours -An energetic and cheerful personality Skills for Housekeeping -Excellent problem-solving skills Strong ability to grow and learn -Ability to multi-task -Good know-how of various equipments Alert Behavior

Skill sets Cont..

Skills for Food Production Good knowledge of food and constant update of trends in national and international cuisines Interest in cooking, as the work hours are long Ability to have a good focus on quality, production, sanitation and food cost controls

Skills for Food and Beverages Services Pleasant personality Knowledge of foreign language(s) Good command over English Ability to communicate effectively, both verbally and in writing, to an array of diverse internal and external clients Ability to establish, maintain and enforce consistently high performance standards

Skill sets Cont..

• General Operations: this include supervision, co-ordination and administration of all other departments as well as overall financial control.

• Front Office: this include: providing information, making room reservations and taking care of check-ins and check-outs, besides the duties performed by the Personnel Department of any company.

• Sales & Marketing: This department keeps in touch with travel agents and tour operators as well as other potential corporate clients in order to sell hotel facilities. This department also normally handles Advertising and Public Relations.

• Food & Beverage: This department is the hub of the hotel industry and is responsible for all the food that is prepared and served in the hotel.

• House Keeping: The main function of the housekeeping department is to make sure that all rooms are kept in order and all the needs of the guests are met.

Careers Ahead..

Alternate Career Options/Scope• Restaurant Management/Fast Food Joint Management• Club Management/Recreation & Health Centre Management• Cruise Ship Hotel Management • Hospital Administration and Catering • Institutional and Industrial Catering • Airline Catering and Cabin Services• Manufacturers and Suppliers of Hotel and Restaurant Equipment and Services• Hotel and Catering Institutes• Hotel and Tourism Associations• Catering Departments in banks and insurance houses• With government owned catering departments, for example railway, armed

forces, ministerial conventions, etc.• In food, confectionery, beverage production industries.• Public Relations • Event Management• Consultancy• Travel & Tourism

Jobs in Hotel Management• Hotel Managers• The front office• F&B (Food and Beverages)• Catering Manager • Lobby & Reservation Manager• Front Office Manager • Executive Chef • Restaurant and Food Service Managers• House Keeping• Executive House Keeping• Marketing Dept.

HOSPITALITY COURSES BHMCT (Bachelor of Hotel Management & Catering Technology )

• Offered By :

- PUSA Institute (5698 Seats) - IP University (120 Seats) - Taj Group (90 seats) -Welcome Group (90 Seats) - IHM Meerut (120 Seats) - Oberoi Group(80 Seats)

• Mode of Selection : - Entrance Test + Interview .

• Eligibility : - 10+2 with 50 %

• Future Prospects in Studies :- Food Production Management- Dietetic & Nutrition/Teaching of Hotel Mgmt. - House keeping / Travel & Tourism Mgmt.- Front Office Management

Numerical Aptitude & Scientific Aptitude

30

Reasoning & Logical Deduction 30

General Knowledge & Current Affairs 30

English Language 80

Service Sector Aptitude 30

TOTAL

National Council For Hotel Management & Catering Technology (Pusa) Website - www.nchmct.orgDuration - 3 Yrs.Eligibility: 10+2 or equivalent with English as one of the subjects. Student should not be more than 22 Yrs. Of age.No. Of Seats - (5698 seats) All India LevelCourse Offered – B.Sc in Hospitality & Hotel AdministrationPattern of Entrance ExaminationTest hours: 3hrs

Forms availability :online or pay by draft of 950rs in favor of NCHMCT

Subject Area IPU-CETVerbal Ability 40Reasoning & Data Interpretation

40

Science Related GK 40Numerical Aptitude 30TOTAL 150

Guru Gobind Singh Indraprastha University (IPU)Website - www.ggsipu.nic.inNo. Of Seats - (120 seats) Duration : 4 yrs Eligibility: 10 + 2 with 50% Institute – Banarsidas Chandiwala Institute of Hotel Management & Catering

Technology Course Offered – Bachelor of Hotel Management & Catering Technology Pattern of Entrance Examination • Test Duration – 2 Hrs.

For Forms Availability – from kashmiri gate

Institute of HM (IHM By Taj Group, Huddersfield University,UK)Website - www.ihma.ac.inNo. of Seats – 60 – 100 Seats (appx.) Duration : 4 Yrs. Eligibility – 10+2 with 50% Courses Offered – B.A (H) in Hotel Management B.A (H) in Culinary artsPattern of entrance exam- NA• Test Duration – 1.5 Hrs

Subject Area IHM, Aurangabad

Abstract Reasoning NA

Verbal Reasoning NA

Reading Comprehension

NA

Numerical Reasoning

NA

General Knowledge NA

TOTAL 100 For Forms Availability – Download online

Welcome Group Graduate School of Hotel Administration, Manipal,Udupi (WGSHA) , assisted by ITC Group of hotelsWebsite - www.manipal.eduNo. of Seats - (90 seats)Duration : 4 Yrs.Eligibility – 10 + 2 with 45%Examination ENAT (EPSI National Aptitude Test) Course Offered – Bachelor in Hotel ManagementTest Duration – 2.30 Hrs Subject Area ENAT *

Numeracy 20

Conceptual 25

General English 20

General Awareness 20

Case study 15

Total 100

For Forms Availability – online download

Institute of HM (IHM,Meerut) Approved by Sikkim Manipal UniversityWebsite - www.ihmmeerut.comDuration : 4 Yrs.Eligibility - 10+2 or equivalent with English as one of the subjectsTest Duration – 2 Hrs.Pattern of entrance exam-

Subject Area IHM*

Reasoning & Logical deductions NA

Numerical Ability NA

Verbal Ability NA

General awareness NA

TOTAL NA

For Forms Availability – from institue or can be downloaded from the web site

Oberoi School of Hotel Management Website - www.oberoihotels.comNo. Of Seats - (80 seats) Duration : 4 Yrs.Eligibility – 10+2 or equivalent with English as one of the subjects.Course Offered – BTS (Bachelor of Tourism Studies), IGNOUPattern of Entrance Examination – No Entrance only Interview

Round 1: Candidates introduce themselves to a group of 15-20 participants in the presence of an evaluator. Here, the evaluator checks the candidates grooming, poise and the ability to converse

Round 2: Short-listed candidates from the first round are invited to a personal interview with a panel comprising of OCLD faculty

Forms will be available from 01,Febuary,2010For Forms Availability – online download

Choose Hotel Management and…