hotel im pilion - griechenland - griechenland auf dem gebiet des pilion

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General informationShould you decide to book a LES HIRONDELLES vacation package, please contact us by telephone or in writing (letter, fax, e-mail). You can also obtain information on our programme from your travel agency

if you wish to travel to Pelion with one of the programmes offered by LES HIRON-DELLES.You will find the “General Terms of Participation in Organized Tours or Package Holidays” in our Pricelist. You can also contact our travel agency for more information.Information on our programmes, as well as catalogues and brochures in electronic format are available on the homepage of the LES HIRONDELLES travel agency at the following website address: www.holidays-in-pelion-gr. All terms and conditions pertaining to the booking of a vacation package are detailed in the price catalogue. If you prefer to request further information in person over the telephone, then all you need to do is give us a call at the agency. LES HIRONDELLES19, Koumoundourou Str., 38221 Volos Tel.: 0030 2421 032171 Fax: 0030 2421 035030,E-Mail: [email protected] hours: Monday to Friday: 09:00 -21:00

PAYMENT OF VACATION PACKAGE – PAYMENT TERMSA deposit amounting to 30% of the total amount is required upon booking confirmation. The remaining 70% is due up to 3 weeks before your arrival, so that you can obtain your proof of payment (e-voucher) and required

travel documents, such as plane tickets. You can pay for the vacation package with your personal credit card either on the agency website (www.holidays-in-pelion.gr) via a secure link, or by sending us an order via fax to charge the desired amount to your credit card. In the event that you send your order via fax, you will also be re-quired to send us a copy of your passport, as well as a copy of both the front and back of your credit card. Payments can also be made via bank transfer from your bank to the following bank account in Greece: NATIONAL BANK OF GREECE:IBAN GR390110 2010 0000 201 47032351, SWIFT CODE: ETHNGRAAAccount holder: XENODOCHIAKI TAXIDIOTIKI TOURISTIKI- LES HIRONDELLES L.t.d

CANCELLATION FEES / Cancellation by travellers before tripsIn the event of cancellation of a vacation package booking, which includes plane tickets, accommodation, as agreed, and transport, the following cancellation terms apply:Cancellations up to 50 days before the date of arrival: €30.00 per booking;Cancellations between 49 and 40 days before the date of arrival: 25% of the total price of the vacation package;Cancellations between 39 and 30 days before the date of arrival: 30% of the total price of the vacation package;Cancellations between 29 and 21 days before the date of arrival: 35% of the total price of the vacation package;Cancellations between 20 and 7 days before the date of arrival: 60% of the total price of the vacation package;Cancellations up to 6 days before the date of arrival: 80% of the total price of the vacation package.In the event of failure to appear: 90% of the total price of the vacation package. (Customers shall be at liberty to request the invoice regarding the cancellation fees or lower costs).

ACCOMMODATION CATEGORIES

LES HIRONDELLES rates accommodation facilities and the services offered there at any given time according its own very strict rating crite-ria, which often result in a category classification different from that of the Greek National Tourism Organisation (EOT), whether this classifi-cation is based on the star-rating system or a key-rating system. For the purpose of achieving a uniform, easily understood category classification, we take the following into account during the rating proc-ess: facilities, furnishings and the quality of services provided. You can get a simple picture by noting the number of SWALLOWS that correspond to our rating. LES HIRONDELLES is exclusively responsible for this rating. 1 swallow: Simple, decent accommodation for our guests that are not too demanding with regard to the facilities and the furniture of their accommodation during their stay.2 swallows: Simple accommodation with the necessary facilities.3 swallows: Average accommodation in a very good condition with equipment in very good standards in a chosen area at a pleasant envi-ronment. 4+ swallows: High standards accommodation with very good facilities and equipment that will satisfy even the most demanding customers. Some of these hotels/lodgings are very luxurious.

TYPES OF ACCOMMODATION

LES HIRONDELLES, explains the different types of accommodation that are found in the prospect and the price catalogue.

Type A the one bedroom apartment (STUDIO) which can also be used as a living room with a separate kitchen corner fully equipped , WC and shower. These apartments have capacity of 2-3 people.

Type B two room apartment that has a bedroom and a living room with a open plan kitchen fully equipped , WC/shower or a living room that can be converted to a bedroom with two sofa beds, kitchen corner fully equipped , WC and shower. In both case the rooms are connected. These apartments have capacity usually of 2-4 people.

Type C Is characterized the two room apartment that has two separate bedrooms and kitchen fully equipped , WC / shower. No living room. These apartments have capacity of 4-5 people.

Type D Three room apartment, comprising two bedrooms and living room that can be converted to a bedroom with two sofa beds, a full equipped kitchen corner, WC / shower or bathtub. These apartments have capacity of 4-6 people.

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General details for booking and much, much more..

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LES HIRONDELLES rates accommodation facilities and the services offered there at any given time according its own very strict rating crite-ria, which often result in a category classification different from that of the Greek National Tourism Organisation (EOT), whether this classifi-

For the purpose of achieving a uniform, easily understood category classification, we take the following into account during the rating proc-

You can get a simple picture by noting the number of SWALLOWS that

Simple, decent accommodation for our guests that are not too demanding with regard to the facilities and the furniture of their

Average accommodation in a very good condition with equipment in very good standards in a chosen area at a pleasant envi-

High standards accommodation with very good facilities and equipment that will satisfy even the most demanding customers.

LES HIRONDELLES, explains the different types of accommodation

the one bedroom apartment (STUDIO) which can also be used as a living room with a separate kitchen corner fully equipped , WC and

two room apartment that has a bedroom and a living room with a open plan kitchen fully equipped , WC/shower or a living room that can be converted to a bedroom with two sofa beds, kitchen corner fully equipped , WC and shower. In both case the rooms are connected.

Is characterized the two room apartment that has two separate bedrooms and kitchen fully equipped , WC / shower. No living room.

Three room apartment, comprising two bedrooms and living room that can be converted to a bedroom with two sofa beds, a full equipped kitchen corner, WC / shower or bathtub. These apartments

LES HIRONDELLES BONUSAdditional boarding discounts are offered by Les Hirondelles in Pelion. For further information please consult the price catalogue.

GROUP RESERVATIONSStarting from 10 fully paying adults.

DISCOUNT FOR REGULAR CUSTOMERSA 5% discount is given to regular customers who choose an accommodation facility with the ‘privileges’ symbol from the LES HIRONDELLES catalogue.

GENERAL CONTRACTUAL TERMS FOR PARTICIPATION IN AN OR-GANISED TOUR / BOOKING A VACATION PACKAGE

The general booking conditions for all vacation packages are included in the attached price catalogue, under the category entitled ‘terms of participation in an organised tour or vacation package’. By taking part in a tour or by using a vacation package that is organised by our travel agency, you automatically declare that you are aware of and accept, without reservation, all general participation terms complying with Directive 90/314 EEC and Presidential Decree 339/1996, which you are requested to read through carefully.

ISO 9001:2000Les Hirondelles follows strictly the quality standards set by the In-ternational Organization for Standardization (ISO 9001:2000).

Type E It consists of four rooms, three bedroom and living room that can be converted to a bedroom with two sofa beds, a full equipped kitchen corner, WC/ shower or bath tub. These apartments have capacity of 6-8 people.

House Type or VILLAResidence with an exclusive income through rent. In this type the whole house is rented to the visitors and is used exclusively by them. The distinction between a house and a villa depend on the size, the equipment and services.

TRADITIONAL MANSION -HOUSEHouses that have been restores and decorated in Pelion style. Please keep in mind that part of the above types isn't clear blueprint of the traditional buildings.

OFFERS / ADVANTAGESA 5% discount on the catalogue prices for reservations made until 31.03.2010.

FREE NIGHTS: 7=6 /14=12Special offers depending on the duration of stay are granted in the price cata-logue for certain periods of time. Thus, for a 7-day trip you will pay for 6 days, and for a 14-day trip you will only pay for 12 days. For more information please consult the price catalogue.

DISCOUNTS FOR CHILDREN - CHILDREN'S RATES (KI, KX)Special offers for children are indicated in the pricelist of each hotel or apartment, as well as in the price catalogue. Families with children between the ages of 2 and 12 get low children’s rates when booking apartments, studios, bungalows or double rooms.

The symbols for these rates are KX and KI. For more information with regard to the KX and Kl rates, please consult the price catalogue.

DOUBLE ROOMS AS SINGLE FOR ONE ADULT WITH CHILD(REN)1 adult in double room, accompanying a child between the ages of 2 and 12.1 adult in double room, accompanying two children between the ages of 2 and 12.

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Must Know information

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Hotel Only – Book your accomodation without including flights

and transfers!

All hotels bearing the indication „Hotel Only“ can be booked on

affordable prices. We recommend to book your flight and rent a

vehicle with our travel agency. Our full offer can be found in the

website: www.holidays-in-pelion.com.gr. For more information

please consult the pricelist with the indication “Hotel Only”

Hotel Only-Price calculation

The rates are per person and per day and are determined ac-

cording to the season. In case the desired dates fall into two

different seasons, then the final price to be paid will be deter-

mined by the rate of the respective season, according to the

dates you have chosen.

Full paying adults: This column indicates the number of persons

that the particular type of room/apartment can accommodate,

as well as the number of persons needed to pay the given rate.

Children discounts: The children discounts are to be applied on

the adult rates.

Maximum children capacity: This column indicates the maxi-

mum number of children the particular type of room/apartment

can accommodate, on condition that the number of adults to b

accommodated, does not diverge from the number stated in

the full paying adults column.

Pelion’s carefree holiday pass For more information with re-

gard to how the Hotel Only rates can be combined with the

other aspects of your stay, please consult pages 36 to 39 of our

catalogue. The rates can be found in the pricelist of page 11,

with the indication “Pelion’s carefree holiday pass”.

Hotel OnlyPilion-Agios Ioannis

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For more information please see pages 7,8,9

A B C D

Type of lodging/ equipment

Boutique Hotel Bungalows Kentrikon PIL010101

DS Double for single BB 1 49 70 83 102

DBL Double BB 2 27 38 46 59

DBLSUP

Double superior BB 2 31 44 51 66

DBL Double Executive BB 2 55 77 83 103

TRP Triple Executive for 3 Adults. BB 3 45 62 65 82

TRP Triple Executive for 2 Ad. +1 child BB 3 1 55 77 83 103

SS1 Suite Superior BB 2 78 93 101 117

SS2 Suite Superior for 2 Ad.+2 children BB 4 2 78 93 101 117

SS5 Suite Executive for 4 Adults. BB 4 53 67 71 84

SS5 Suite Executive for 2 Ad. + 2 children BB 4 2 112 135 146 159

SS5 Suite Executive for 4 Ad. + 2 children BB 6 2 53 67 71 84

SS5 Suite Executive for 6 Adults. BB 6 38 45 50 60

Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Hotel Galini PIL010109

DBL Double Front View BB 2 27 38 46 55

DBL Double Back View BB 2 21 28 32 43

Appartments Garden House PIL 01-0117

AB3 Apartment type B Sea View RR 3 1 27 30 34 41

AB2 Apartment type B Sea View RR 2 2 41 44 51 61

AD4 Apartment type D Sea View RR 4 2 24 27 31 38



Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Aegean View RoomsPIL010116


DPL Double for 2 Ad. +1 child BB 3 1 27 38 46 55

Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Studios and Apartments Kima PIL010314

ST2 Studio type B Sea View RR 2 30 31 35 40

AB3 Apartment type B Sea View RR 3 34 36 39 41

AB2 Apartment type B Sea View RR 2 51 55 58 61

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Type of lodging / equipment

Pilion- Papa Nero Strand

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A B C DType of lodging / equipment

Papa Nero Studios & ApartmentsPIL010313

ST2 Studio Type A Sea View BB 2 29 34 38 42

ST2 Studio Type A Sea View for 2 Ad.+1 child.

BB 3 1 29 34 38 42

ST2 Studio Type A1 Sea View BB 2 34 36 40 45

AB2 Apartment Type B for 2 Adults. BB 2 46 54 62 68

AB3 Apartment Type B for Ad.+1 child. BB 3 1 46 54 62 68

AB4 Apartment Type B for 2 Ad.+2 children. BB 4 2 46 54 62 68

Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Panorama Studios & ApartmentsPIL010312

ST2 Studio Type A1 Sea View RR 2 24 28 31 38

ST2 Studio Type A1 Sea View for 2 Ad.+1 child

RR 2 1 24 28 31 38

AB4 Apartment Type B for 2 Adults. RR 2 40 44 55 60

AB3 Apartment Type B for 2 +1 child RR 3 1 40 44 55 60

AB2 Apartment Type B for 2 Ad. + 2 chil-dren

RR 4 2 40 44 55 60

Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Filitsa HousePIL0101318

HB4 House type B Sea View RR 4 20 23 27 31



Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Studios FlowersPIL050530

ST2 Studio type A RR 2 32 35 56 56

Studios & Apartments ViglaPIL010315

ST2 Studio Type A Sea View RR 2 25 27 31 34

AB3 Apartment Type B Sea View RR 3 27 33 36 41


Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Maisonettes CharikleiaPIL011650





AB3 Apartment Type B1 Sea View RR 3 40 45 50 54


Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Sea Watcher HousePIL010219

HB2 House type B Sea View RR 2 2 51 55 58 61



Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Agios Nikolaos ApartmentsPIL010217

AB4 Apartment Type B RR 4 17 20 24 26






Pilion-Tsangarada

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Kentavros Hotel PIL050115

DS Double for Single BB 1 50 52 55 56


TRP Triple BB 3 28 30 31 32

TRP Triple BB 3 1 31 33 34 35

Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Hotel Manthos BluePIL 010117

SGL Single BB 1 65 78 104 117


SU3 Standard Suite BB 3 1 39 44 56 61

Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Manini Traditional HousePIL 010520


HF House floor BB 6 29 32 36 45

AH All house BB 12 27 29 33 42

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Aglaida Hotel & ApartmentsPIL050101



DBL Double with Hydro massage BB 2 42 45 57 59

TRP Triple with Hydro massage BB 3 37 39 50 51

TRP Triple with Hydro massage for 2 Ad. +1 child

BB 3 1 42 45 57 59

SS2 Suite with 2 rooms BB 2 71 80 80 83

SS3 Suite with 2 rooms for 2 Ad. +1 child BB 3 1 71 80 80 83

SS2 Suite BB 2 55 61 61 63

SS3 Suite for 2 Ad. +1 child BB 3 1 55 61 61 63

Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Hotel 12 Months ResortPIL050109

SGL Single Standard BB 1 105 152 163 175

DBL Double BB 2 64 88 105 129

DSSV Double Superior Sea View BB 2 88 111 134 164

DZM Double Mountain View BB 2 76 99 117 152

SS2 Junior Suite for 2 Ad. +1 child BB 3 1 70 82 97 117

SS2 Family Suite for 2 Ad. +1 child BB 3 1 78 97 117 136

Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Nanou Traditional HousePIL090210

SGL Single BB 1 57 57 57 71



Hotel Miression PIL050501


DSV Double Sea View BB 2 66 66 66 66

Hotel KritsaPIL080114



DBL Double with fireplace BB 2 39 39 39 39

APT Apartment Type B -2 pax BB 2 46 46 46 46

APT Apartment Type B -2 paxwith fireplace

BB 2 52 52 52 52

Traditional House AnovoliosPIL170104


TRP Triple BB 3 1 41 41 41 41

Pilion-Portaria

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Portaria Hotel & SpaPIL080106


DBL SUP

Double Superior Volos View BB 2 60 77 94 107

SU4 Standard Suite 1-4 pax BB 2 2 45 50 55 61

SUS Superior Suite1-4 pax BB 2 2 48 55 62 98

SUD Deluxe Suite Sea View BB 2 2 98 100 114 120

APT Apartment 1-4 pax BB 2 2 48 55 62 98

Ellis Traditional HousePIL050125


SU Suite BB 2 40 50 63 73

HSE All house BB 5 34 47 59 69



Hotel AlkistisPIL080108


DBL SUP

Double Superior BB 2 2 52 52 52 52

TRP Triple BB 2 1 33 33 33 33

QUAD 4 Bedded BB 4 30 30 30 30

SU2 Standard Suite 2+2 kids BB 2 2 44 44 44 44

Special offer: Hotel Only

& Transfer for free

Book Boutique Hotel Kentrikon and enjoy a free transfer from the airport of Volos. This offer stands only for reservations made until April 30 and pertain to Season A & B.

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Hotel Tasia PIL330103


DBL Double BB 2 1 36 36 36 36

SU2 Standard Suite BB 2 57 57 57 57

Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Hotel Toxotes PIL 330150


DBL Double with fireplace BB 2 47 47 47 54

TPL Triple with fireplace for 3 Adults. BB 3 34 34 34 39

SU4 Suite for 2 Ad. + 2 children BB 2 2 49 49 49 55

Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 35% 35% 35% 35%

Pilion-Vizitsa

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Glorious Peleys Luxury Castle HotelPIL180206


JSU Junior Suite BB 2 97 97 97 98


Pilion-Koropi

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Saily Hotel PIL190101

DS Double For Single BB 2 65 70 72 73



TRP Triple for 2 Ad. + 1child BB 3 1 36 57 68 70

Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 35% 35% 35% 35%

Pilion-Afissos

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Maistrali Hotel PIL200101


TRP Triple BB 3 1 25 32 45 46

Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Pilion- Horto

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Leda Hotel & Studios- ApartmentsPIL230101

ST2 Studio Type A Sea ViewKYKNOS (90-110 M. from sea)

BB 2 23 30 60 70

ST2 Studio Type A Sea ViewKYKNOS (90-110 M. from sea)for 2 Ad. + 1child.

BB 3 1 23 30 60 70

ST3 Studio Type A1 Sea ViewLEDA (45-85 M. from sea)

BB 2 23 30 68 77

ST3 Studio Type A1 Sea ViewLEDA (45-85 M. from sea) for 2 Ad. + 1child

BB 3 1 22 30 68 77

ST3 Studio Type A2 Sea ViewERATO (5-10 M. from sea)

BB 2 27 38 83 98

ST3 Studio Type A2 Sea ViewERATO (5-10 M. from sea) for 2 Ad. + 1child

BB 3 1 27 38 83 98

ST3 Studio Type A3 Sea ViewLEDA (10-35 M. from sea)

BB 2 27 28 69 87

ST3 Studio Type A3 Sea ViewLEDA (10-35 M. from sea) for 2 Ad. + 1child

BB 3 1 27 28 69 87

AB4 Apartment Type BERATO (5-10 M. from sea)

BB 2 30 41 68 116

AB4 Apartment Type BERATO (5-10 M. from sea) for 2 Ad. + 1child

BB 3 1 30 41 68 116

AB4 Apartment Type BERATO (5-10 M. from sea) for 2 Ad. + 2 children

BB 4 2 30 41 68 116

AB3 Apartment Type B1LEDA (10-45 M. from sea)

BB 2 30 41 105 119

AB3 Apartment Type B1LEDA (10-45 M. from sea) for 2 Ad. + 1child

BB 3 1 30 41 105 119

AB3 Apartment Type B1LEDA (10-45 M. from sea) for 2 Ad. + 2 children

BB 4 2 30 41 105 119

Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Pilion-Milina

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Agios Andreas HousePIL240260

HB2 House Type B Sea View for 2 Adults. RR 2 48 55 61 68

HB3 House Type B Sea View for 2 Ad. + 1child

RR 3 1 48 55 61 68

HB4 House Type B Sea View for 2 Ad. + 2 children.

RR 4 2 48 55 61 68

HD4 House Type D Sea View for 4 Adults. RR 4 31 34 41 48

HD4 House Type D Sea View for 2 Ad.+ 2children

RR 4 2 62 69 82 96

HD6 House Type D Sea View for4 Ad + 2 children.

RR 6 2 32 35 41 54

Children(2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 35% 35% 35% 35%

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Special offer: Rent a boat

Make a reservation and benefit from our low prices. By booking a hotel or lodging from our Hotel Only category and renting a boat, you

are granted a 30% discount on the rent-a-boat prices found in page 7. This special offer

stands only for East Pelion for reservations made until April 30.

Pilion– Agria

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Valis Resorts HotelPIL120101

SSV Single Sea View BB 1 125 134 170 172

SMV Single Mountain View BB 1 95 117 140 140


DSV Double Sea View BB 2 79 73 96 97

DMV Double Mountain View BB 2 59 80 99 100

Children (2-5 J.)

Children (6-12 J.)

Offers/Profits

5%discount for reservations made until

31.03.2010

Pilion– Volos

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Xenia Domotel VolouPIL110101

SGL Single BB 1 117 117 117 136

DBLSV

Double Sea View BB 2 94 94 94 110

DBLMV

Double Mountain View BB 2 81 81 81 97

Children (2-5 J.) 100% 100% 100% 100%

Children (6-12 J.) 50% 50% 50% 50%

Hotel Kalloni PIL 110220




SU Suite for 2 Ad + 2 children BB 2 2 33 33 33 39

Special offer: Hotel Only & Transfers

By booking a transfer along with accommodation provided by a hotel or

lodging from our Hotel Only category, you are granted a 10% discount on the transfer prices

found in page 7.

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CAR HIRE: We have made special arrangements with reputable car hire companies on each area. The rates are valid for bookings 2 weeks in advance and DO NOT include 19% VAT . Once again we are able to offer you a choice of car hire, depending on whether you prefer to pick up your car either at Volos- Anchialos, Athens or Thessaloniki airports, or in any place in Pelion upon reconfirmation from our office and extra charge for the delivery/collection. Cars can be pre-booked for any period of 3 days and above, but bookings for one or two days can also be confirmed with a different price than these are noted above. Our colleague will be waiting for you for delivering/collecting of the car at the airport/port carrying a sign with your name on it, the name that your reservation is confirmed from our officeCAR SERVICE INCLUDES: Unlimited mileage (except 1 day rental), Collision damage waiver (CDW), Airport service charge, personal accident third party insurance, fire and theft protection, 24 hours road, delivery and collection at stations where car rental company has its branch offices and in all airports referred above. CDW does not cover the first 500,00 € of each accident for groups A, B, C and for group D,E 700,00 € .Please note that these prices do not include petrol and where neces-sary , a delivery charge and full damage waiver.EXTRA CHARGES For each delivery /collection depend-ing on the place/airport of delivery/collection, Roof racks and child seats, Theft or any other insurance (excluding third party insurance). For all vehicles picked up from “El. Venizelos” Athens Airport there is 7% charge which is payable locally.IF YOU CANCEL YOUR CAR YOU will be charged according to the schedule in the Booking Conditions.GENERAL REMARKS It is the client's responsibility to make sure that his or her documentation is in order, and to ensure that the age of all drivers is above the minimum required. If the client is unable to drive the car due to lack of the correct documentation, no refunds will be given.DRIVER’S OBLIGATIONS The minimum driving age limit is 22.Drivers must have held a full driving license for more than 2 years. While using the vehicle, clients will be subject to the provisions of the Greek Driving Code, and any traffic fines or other expenses incurred during the rental period are the client's responsibility.

CARS ARE RESERVED by the group and not by the model, as the availability of individual models cannot be guaranteed. In the event that the car hire company is unable to supply the car group which has been confirmed, an alternative car of similar or superior standard will be supplied at no extra cost. If cars are returned without full tunks, clients will be asked from the car hire company to pay the appropriate rates will apply. Child seats are available on request for a small charge payable locally and sometimes without any charge. Please note that any complaints about faults should be taken up locally with the car hire company. If the client wishes to ferry the car to or from an island, advance notification must be given, and written authorization received. Note that an extra premium may be payable to provide insurance cover for the ferry trip(s). Rental is due from the client for such time as the car is being repaired. Although cars are insured to carry a certain number of people, this does not necessar-ily mean that they will do so in comfort. Note that the carrying of more people than the car is insured for, invalidates the insurance.LOCAL TAX RATES AND CDW rates can change. If changes do occur which increase the price, clients will be informed.CLIENTS PRE-BOOKING CARS will be asked to leave a credit card, as guarantee of the rental car, at the time the hire contract is signed. The credit card will be returned when the car is brought back to the office, or collected, as appropriate, and the car is found to be in the same condition as at the time the rental began.IF YOU CANCEL YOUR CAR YOU WILL be charged according to the schedule in the Booking Conditions. “Les Hirondelles” accepts no responsibility or liability for any accident, injury or death arising out of any act or omission by any person outside the control of “ Les Hirondelles ”.

CAR RENTAL-EARLY BOOKING PRICES

Prices do not include 19% VAT

GROUP

CAR TYPE LOW SEASON01/04-30/06 & 15/09-31/10

HIGH SEASON1/07– 15/09

1-2 DAYS

3-6DAYS

PER WEEK

EXTRA DAY

1-2 DAYS

3-6DAYS

PER WEEK

EXTRA DAY

A Renault Twingo—Fiat Panda A/C 1100cc-1200 cc 2 Doors or similar

25,85 23,50 148,00 21,00 30,58 27,80 175,00 25,00

B Renault Clio- Fiat Pundo A/C 1200cc4 Doors or similar

27,00 24,60 151,10 22,00 31,68 28,80 182,00 26,00

C Renault MEGANE-Grande Punto, 1400 cc 5 Doors or similar

34,10 31,00 195,70 28,00 38,83 35,30 222,50 32,00

D Fiat Sedici,1400cc A/C 4 x 4 95,15 86,50 546,60 78,00 99,55 90,50 572,70 82,00

E Fiat Doblo, 1600 cc A/C 7—9 seats 62,48 56,80 370,80 53,00 69,08 62,80 397,50 57,00

1-2 days: the prices in the column “1-2 Days” are valid for 100km. each extra Km costs 0,35

BOAT RENTAL


GROUP MOTORHP

LOW SEASON01/04-30/06 & 15/09-31/10

HIGH SEASON1/07– 15/09

MAX NUMBER OF PERSONS

1-2 DAYS

3-6DAYS

PER WEEK

EX-TRA DAY

1-2 DAYS

3-6DAYS

PER WEEK

EXTRA DAY

A 15-204 Persons 60,00 153,00 294,00 42,00 75,00 202,00 393,00 56,00

B 30-404-5 Persons 72,00 183,00 352,00 50,00 90,00 243,00 472,00 67,00

MOTORBIKE/MOUNTAIN BIKE RENTAL


GROUP MOTORHP

NEBENSAISON01/04-30/06 & 15/09-31/10

HAUPTSAISON1/07– 15/09

MAX NUMBER OF PERSONS

1 DAY 3DAYS

PER WEEK

EXTRA DAY

1 DAY 3DAYS

PER WEEK

EXTRA DAY

B 101cc2 per.

YAMAHA22,50 60,75 126,00 18,00 25,00 67,50 140,00 20,00

C 125cc2 per.

KYMCO27,00 72,90 151,20 21,6 30,00 81,00 168,00 24,00

D 1000 cc2 per.

YAMAHA90,00 243,00 504,00 72,00 100,00 270,00 560,00 80,00

F 50cc1per.

KYMCO 4 RADER

27,00 72,90 151,20 21,60 30,00 81,00 168,00 24,00

G 250cc2 per.

KYMCO 4 RADER

40,50 109,35 226,80 32,40 45,00 121,50 252,00 36,00

M1 PLAIN MOUN-TAIN BIKE

9,00 24,30 50,40 7,20 10,00 27,00 56,00 8,00

M2 MOUNTAIN BIKE

13,50 12,15 75,60 10,80 15,00 40,50 84,00 12,00

MOTORBIKE/MOUNTAIN BIKE HIRE: Prices do not include 19% VAT .HOW TO BOOK: In all destinations we offer motorbikes/bikes as above. Check availability with our booking staff on our head office “Les Hirondelles” and reserve your bike for the week or weeks that you want.BIKE SERVICE INCLUDES:-Insurance cover :Concerning motorbikes, death or body injuries to third party (excluding passengers in “Les Hirondelles” motorbikes) up to the minimum amount provided by the Greek legislation . Property damages at the third party (excluding “Les Hirondelles” motorbikes) up to the minimum amount provided by the Greek legislation. -Experienced motorbike/bike engineers to service and maintain the motorbike/bike regularly. Fuel and traffic violations are at renters responsibility and expense. If you cancel your motorbike/bike you will be charged at the

same percentage as for the cancellation of accommoda-tion/services; please see the cancellation paragraph of the chapter Booking Terms-Contract. “Les Hirondelles” reserves the right to require a credit card to be deposited at the time the motorbike or mountain bike hire begins, as surety against the return of the motorbike or bike in good condition. Note that the client is responsible for any damage to the motorbike or bike.Special offer:10% discount if: a) clients have book in a privilege accommodation, b) reservation is for at least 1 week stay.

BOAT HIRE Prices do not include 19% VAT . In all destinations we offer boats as above with up to 5 persons. Clients have found that these boats greatly enhance a holiday on each area as they can be used as “water taxis”-some of them more faster-in which to explore the many unexplored beaches and caves.

HOW TO BOOK: Check availability with our booking staff on our head office “Les Hirondelles” and reserve your boat for the week or weeks that you want.

BOAT SERVICE INCLUDES:-Insurance cover. -Experienced boat engineers to service and maintain the craft regularly.-The provision of buoyancy aids, flares, oars and anchors in each boat.- Comprehensive briefing on the operation of the engine and recommended mooring techniques.- Advice on places of interest to visit by sea. -Constant checks on the weather conditions. Safety boats to come to your aid should the weather suddenly blow up or you find your self in difficulties. -For your safety we ask that you return your boat to the appropriate harbour each day by 6pm so that we can

check that you are safely home or inform the person who deliver the boat that you will use the boat outside from the specific port. Fuel is not included in the above prices. If you cancel your boat you will be charged at the same percentage as for the cancellation of accommodation/services; please see the cancellation paragraph of the chapter Booking Terms-Contract. No refunds can be given for boating days lost due to rough sea. “Les Hirondelles” reserves the right to require a credit card to be deposited at the time the boat hire begins, as surety against the return of the boat and engine in good condi-tion. Note that the client is responsible for any damage to the boat or engine.Special offer: 10% discount if: a) clients have book in a privilege accommodation, b) reservation is for at least 1 week stay.

TRANSFER


TAXI SMALL BUS

SIMPLE TRANSFERFROM/TO 1-3

PAX4-6

PAX7-9

PAX10-14 PAX

15-20 PAX

21-40 PAX

41-50 PAX

FROM ANCHIALOS VOLOS AIRPORT TO

PELION ( Α ΖΟΝΕ) 70 130 150 170 190 230 300

PELION ( B ZONE) 100 160 190 220 250 400 550

VOLOS 55 90 130 140 155 170 220

SIMPLE TRANSFERFROM/TO 1-3

PAX4-6

PAX7-9

PAX10-14 PAX

15-20 PAX

21-40 PAX

41-50 PAX

FROM THESSALONICA AIRPORT TO

PELION ( Α ΖΟΝΕ) 240 280 300 350 400 550 700

PELION ( B ZONE) 300 320 360 400 450 650 850

VOLOS 230 260 300 350 380 450 600

PELION ( Α ΖΟΝΕ) Western: Makrinitsa, Portaria-Agria-DrakeiaCentral: Agios Lavrentios, Agios Georgios -Pinakates -Byzitsa -Milies-Koropi- Affissos -Kala Nera -Gatzea

PELION ( B ZONE) East: Hania -Zagora-Horefto -Agios Ioannis- Mouresi-Tsangarada South: Argalasti-Lefokastro-Kalamos-Horto-Milina-Trikeri-Xynovrisi-Platanias - Katigiorgis.

DAILY EXCURSIONS

CODEEXCURSION DESCRIPTION

1-4 PAX 5-12 PAX 13-20 PAX

P64 826-1 Meteora “The Stone Forest” ON RE-QUEST

65,00€ 60,00€

P64 836-1 Pilion Round trip “The Centaur Chiron’’

ON RE-QUEST

65,00€ 60,00€

P64 831-1 Cruise in the Pagasetic Gulf ON RE-QUEST

55,00€ 50,00€

P64 827-1 The Little Train of Pelion and Milies

ON RE-QUEST

60,00€ 55,00€

P64 835-1 Modern Argonauts ON RE-QUEST

60,00€ 55,00€

10

Born and bred in Pelion, we know

the area extremely well and have

been engaged in providing

responsible tourism and travel services for

over half a century. We have the expert

knowledge to

guarantee our clients efficiently run services

which they can rely on absolutely.

Confident in the strength of our family busi-

ness, and in order to respond to the de-

mands of modern tourism, we have set up a

network of customer services in the Pelion

region. From the local offices of our company

we can take care of our customers and pro-

vide for all their

needs. Offering the latest products the tourist

industry has developed, tailored to the actual

needs of our guests, we not only take care of

our own, several thousand, satisfied custom-

ers, but are also ready to meet the needs of

all potential visitors to the region. Our latest

innovation is the Pelion's carefree holiday

pass, Enjoy Pelion's all around advantages,

an electronic voucher

which allows you to make your own choice

from the many services and amenities avail-

able in Pelion. The e-voucher will include a

list of our suppliers and each guest will be

able to access their services at preferential

rates.

Our agency Les Hirondelles has developed

this Enjoy Pelion's all around advantages

service package that allows each guest not

only to select accommodation at one of the

locations we manage, but also to choose the

options which appeal to him from among the

variety of

extra amenities and services we offer. The

services covered by the package include

guided tours, hiking, airport transfers, car,

bike and boat rental and a range of other

options designed to meet the needs of each

individual guest.

Pelion's carefree holiday pass, Enjoy Pelion's all around Advantages

As part of this package we have

developed the Pelion's carefree

holiday pass, which gives the customer a

free choice in arranging the details of his

Pelion holiday. Guests can choose from all

the options on offer: whether to stay at the

beach or in the mountains, in a traditional

archontiko or in a family-run hotel, whether to

eat lunch or dinner in a taverna, and whether

to take part in the various activities on offer.

We invite you to visit the beautiful region of

Pelion, in

which the worlds of the sea and mountains

are uniquely combined: the Aegean and the

Pagasitic Gulf, the architecture and traditions

of Pelion, the folklore and civilization of the

region - a culture extending from the stone

age to the traditions and customs of modern

times. We invite you to visit us and enjoy all

the advantages offered through the Pelion's

carefree holiday pass and the Enjoy Pelion's

all around advantages scheme, giving you a

free choice among all the services offered

across the region - at attractive, fixed prices

of which you will be informed well in ad-

vance.

Our new system makes it possible for you to

enjoy the freedom of choice to arrange the

details of your holiday just as you wish, with-

out worrying about the rules and schedules

of the big hotels.

Explore the unspoiled natural landscape of

Pelion, with its sea and mountains, either

with us or on your own.

We will do our best to bring you closer to the

region and help you enjoy it in the way you

choose, ready with help and advice when-

ever you need it.

Our corporate philosophy

The Pelion Carefree Holiday PassEnjoy Pelion All Around

11

HPC 803-07 “AROUND PELION – ALL IN ONE HAND” with the “Pelion’s carefree holiday pass”

This holiday package includes:

Airline tickets: Consult the table on page 11 of the general price list and choose a suitable flight from one of Germany’s airports to visit Pelion. The ticket price is not included in the “Pelion’s carefree holiday pass”. Please take into consideration the fact that the ticket price from the German airports to the airport of Volos or Thessalonica indicated on the table, is slightly cheaper than the normal ticket price. Service per person

Breakfast-MealsTwo meals per day in selected taverns or restaurants throughout Pelion, offering you also the ability of select-ing through a great variety of traditional Greek dishes, as well as an assortment of local wines. The guests, living in apartments or rooms with no breakfast service, will be served breakfast in nearby restaurants. Some of the meals (lunch or dinner) are arranged to be served in particular restaurants. For more information with regard to the use of the holiday pass in the area of Pelion, please consult the “Pelion’s carefree holiday pass” guidebook you will be provided with on your arrival in the hotel. Service per person

Excursions Our travel agency organizes an excursion of your choice per week. You can choose between a trip to Meteora with the famous monastery complexes built on natural sandstone rock pillars, and a tour with the little train of Pelion. The route stretches from Ano Lechonia to Milies. Service per person

Outdoor nature activitiesOnce you week we offer you the chance to explore Pelion with a vehicle of your choice. You can choose among a boat trip, a trip with a motorbike or car and a mountain bike round trip. You can also spend a day in the Argonaut Park, in the beach of Kalifteri in Afissos. The Argonaut Park is a recreation park, where you can try water sports, such as sailing, wind surfing, canoe kayak, Sea Fun Park and Water Power Sports. Qualified trainers will be by your side to assist you in mastering these kinds of sports, as well as assure the safety of the bathers. The Argonaut Park includes all the amenities provided in an organized beach. The activities included in the holiday package, are as follows:

1 hour of sailing and more specifically 1 hour of wind surfing, 1 hour of canoe kayak, or 1 hour in the Sea Fun Park, which is ideal for families with children.

Insurance and gasoline expenses (boats, cars and motorbikes) are not in price included. You can choose a boat, car or motorbike from our affordable category for 2-4 persons. The activities in the Argonaut Park are either per person or per group.

Drinks-Soft drinks

Once a day you can take a coffee or a drink in one of the cafeterias or bars associated with our travel agency through the “Pelion’s carefree holiday pass”. Service per person

Transfers from/to the airports of Thessalonica or Volos

Our travel agency organizes transfers from/to the air-ports of Thessalonica or Volos, using mini buses that will take the guests from Pelion to their selected airport. Service per person

Attention! Minimum number of participants: 6 persons. The agency reserves the right to alter the activities or provided services, due to bad weather conditions or insufficient number of participants, on the condition that the provided service will be replaced by another. The prices can be found in the “Pelion’s carefree holiday pass” –“Enjoy Pelion all around” on page 10.

HPC 806-07“CLASSIC PELION” with the “Pelion’s care-free holiday pass”


Airline tickets: Consult the table on page 11 and choose a suitable flight from one of Germany’s airports to visit Pelion. The ticket price is not included in the “Pelion’s carefree holiday pass”. Please take into con-sideration the fact that the ticket price from the German airports to the airport of Volos or Thessalonica indicated on the table, is slightly cheaper than the normal ticket price. Service per person

Breakfast-MealsTwo meals per day in selected taverns or restaurants throughout Pelion, offering you also the ability of select-ing through a great variety of traditional Greek dishes, as well as an assortment of local wines. The guests, living in apartments or rooms with no breakfast service, will be served breakfast in nearby restaurants. Some of the meals (lunch or dinner) are arranged to be served in particular restaurants. For more information with regard to the use of the holiday pass in the area of Pelion, please consult the “Pelion’s carefree holiday pass” guidebook you will be provided with on your arrival in the hotel. Service per person

Excursions

Our travel agency organizes an excursion of your choice per week. You can choose between a boat trip to the beautiful beaches of East Pelion, and a tour with the little train of Pelion. The route stretches from Ano Lechonia to Milles. Service per person

Drinks-Soft drinks





HPC- 805-07 “PELION ACTIVITIES” with the “Pelion’s care-free holiday pass”


Airline tickets: Consult the table on page 11 ΤΟΥ ΓΕΝΙΚΟΥ ΤΙΜΟΚΑΤΑΛΟΓΟΥ and choose a suitable flight from one of Germany’s airports to visit Pelion. The ticket price is not included in the “Pelion’s carefree holiday pass”. Please take into consideration the fact that the ticket price from the German airports to the airport of Volos or Thessalonica indicated on the table, is slightly cheaper than the normal ticket price.

Service per person

Breakfast-Meals

Two meals per day in selected taverns or restaurants throughout Pelion, offering you also the ability of select-ing through a great variety of traditional Greek dishes, as well as an assortment of local wines. The guests, living in apartments or rooms with no breakfast service, will be served breakfast in nearby restaurants. Some of the meals (lunch or dinner) are arranged to be served in particular restaurants. For more information with regard to the use of the holiday pass in the area of Pelion, please consult the “Pelion’s carefree holiday pass” guidebook you will be provided with on your arrival in the hotel.

Service per person

Excursions-Activities

5 nature activities per week2 hike tours on classical Pelion routes1 mountain bike activity1 boat or canoe kayak activity in Pelion1 activity in the Argonaut Park

Service per person

Outdoor nature activities

You can also spend a day in the Argonaut Park, in the beach of Kalifteri in Afissos. The Argonaut Park is a recreation park, where you can try water sports, such as sailing, wind surfing, canoe kayak, Sea Fun Park and Water Power Sports. Qualified trainers will be by your side to assist you in mastering these kinds of sports, as well as assure the safety of the bathers. The Argonaut Park includes all the amenities provided in an organized beach. The activities included in the holiday package, are as follows:

1 hour of sailing and more specifically 1 hour of wind surfing, 1 hour of canoe kayak, or 1 hour in the Sea Fun Park, which is ideal for families with children.

The activities in the Argonaut Park are either per person or per group.

Drinks-Soft drinks





Pelion Carefree Holiday Pass, Enjoy Pelion’s All Around Advantages

12

Pilion Program: HIKING AND TREKKING - FLY AND DRIVE– PELION CAREFREE HOLIDAY PASS PACKAGES

Price per Person in Single /Double/ Triple IN EURO

HIKE TOURS FOR GROUPS

Program code

Program description Dates Airports DurationOf stay

05– 10 PERSONS

11– 15PERSONS

16-25PERSONS

SGL DBL TRP SGL DBL TRP SGL DBL TRP

PWT 103-08 On the summit where Greek gods reside 10.05-17.05.2010 14.05-21.05.2010 23.05-30.05.2010

VOL 8/7 1530 1365 1324 1028 863 822 945 780 739

PWT 103-08 On the summit where Greek gods reside 11.05-18.05.201013.05-20.05.2010

THE 8/7 1530 1365 1324 1028 863 822 945 780 739

PWT 103-08 On the summit where Greek gods reside 23.08-30.08.201030.08-06.09.201027.08-03.09.201003.09-10.09.2010

VOL 8/7 1530 1365 1324 1028 863 822 945 780 739

PWT 103-08 On the summit where Greek gods reside 26.08-02.09.2010 02.09-09.09.201024.08-31.08.2010 31.08-07.09.2010

THE 8/7 1530 1365 1324 1028 863 822 945 780 739

PWT 103-08 On the summit where Greek gods reside 29.08-05.09.201005.09-12.09.2010 VOL

8/7 1530 1365 1324 1028 863 822 945 780 739

PWT 104-08 March and Trekking on the Tracks of the Centaurs 17.05-24.05.201021.06-28.06.201021.05-28.05.201002.07-09.07.201030.05-06.06.201006.06-13.06.201013.06-20.06.2010

VOL 8/7 1313 1131 1085 906 724 678 832 650 604

PWT 104-08 March and Trekking on the Tracks of the Centaurs 18.05-25.05.2010 15.06-22.06.2010 27.05-03.06.2010 24.06-01.07.2010

THE 8/7 1313 1131 1085 906 724 678 832 650 604

PWT 104-08 March and Trekking on the Tracks of the Centaurs 30.08-06.09.2010 06.09-13.09.2010 03.08-10.09.201010.09-17.09.201017.09-24.09.2010

VOL 8/7 1313 1131 1085 906 724 678 832 650 604

PWT 104-08 March and Trekking on the Tracks of the Centaurs 31.08-07.09.2010 21.09-28.09.201028.09-05.10.2010

THE 8/7 1313 1131 1085 906 724 678 832 650 604

PWT 104-08 March and Trekking on the Tracks of the Centaurs 05.09-12.09.201019.09-26.09.201026.09-03.10.2010

VOLVOLVOL

8/7 1313 1131 1085 906 724 678 832 650 604

Early Season 01/04-30/06/2010, 01/09-31/10/2010

Peak Season01/07– 31/08/2010

HIKE TOURS FOR INDIVIDUALS

Single Double Triple

PWT 105-08 The Pathfinder Chiron, Nature and Tradition Every Fr, Sun, Mon Every Tue, Thu

VOLTHE

8/7 637 494 440

PWT 105-08 The Pathfinder Chiron, Nature and Tradition Every Fr, Sun, Mon Every Tue, Thu

VOLTHE

8/7 747 585 505

FLY AND DRIVE

Single Double Triple

PFD 203-15 Discover Macedonia and Northern Greece Every Fr, Sun, Mon Every Tue, Thu

VOLTHE

15/14 1389 891 739

PFD 203-15 Discover Macedonia and Northern Greece Every Fr, Sun, Mon Every Tue, Thu

VOLTHE

15/14 1688 1114 914

PELION CAREFREE HOLIDAY PASS PACKAGES

HPC 803-07 Around Pelion All in one hand with the Pelion Carefree Holiday Pass

Every Fr, Sun, Mon Every Tue, Thu

VOLTHE

8/7 266

HPC 803-14 Around Pelion All in one hand with the Pelion Carefree Holiday Pass

Every Fr, Sun, Mon Every Tue, Thu

VOLTHE

15/14 502

HPC 805-07 Pelion Activities with the Pilion Carefree Holiday Pass Every Fr, Sun, Mon Every Tue, Thu

VOLTHE

8/7 316

HPC 805-14 Pelion Activities with the Pilion Carefree Holiday Pass Every Fr, Sun, Mon Every Tue, Thu

VOLTHE

15/14 602

HPC 806-07 Classic Pelion hand with the Pilion Carefree Holiday Pass Every Fr, Sun, Mon Every Tue, Thu

VOLTHE

8/7 361

HPC 806-14 Classic Pelion hand with the Pilion Carefree Holiday Pass Every Fr, Sun, Mon Every Tue, Thu

VOLTHE

15/14 692

Flights: Every Monday and Friday Berlin, Hamburg and Dusseldorf via Nuremberg to Volos. Every Tuesday from Dresden and every Thursday from Leipsic to Thessaloniki.Transfers are included in the Pelion Carefree Holiday Pass Package price ,on the condition that you have selected one of the aforementioned flights.

13

These are the terms and conditions that govern all travel agree-

ments between the client on the one hand, and the companies,

hotels, etc., on the other hand, through the mediation of LES

HIRONDELLES. It is noted that LES HIRONDELLES acts as an

intermediary between its customers and other entities (travel

agencies, carriers, hotels, etc.) in order to ensure that the holiday-

makers are fully accommodated by the services provided by our

agency. Through their participation, all travellers, their family

members and co-travellers that are financially covered by our

agency, in addition to persons participating through companies,

associations, unions, schools, and other organisations, automati-

cally agree to the following terms, which they have read, under-

stood and agreed to comply with. Henceforth the term “traveller”,

which shall be used for the counter-party, shall also include organi-

sations providing financial cover to members, pupils, employees or

other persons they are related to in any way and for whom they

are responsible in ensuring that the following terms and conditions

are observed and accepted. Moreover, all travellers agree to

observe the special terms that apply to special tours, exhibitions,

conferences, skiing holidays, charters, cruises, etc. and are de-

scribed in the specific tours, due to respective regulations that LES

HIRONDELLES is obliged to observe as intermediary.

The term “organised tour” or “package holiday” includes a prede-

termined combination of at least two of the following elements;

namely transportation, delivery, other tourist services that are not

complementary to transportation or delivery and represent a

significant section of the organised tour, provided that said travel

service has a duration in excess of 24 hours or includes an over-

night stay and is sold or offered for sale at a set price.

Organised tours and package holidays may also include sepa-

rately priced tour services.

“Organiser” is the natural person or legal entity that is profession-

ally responsible for organising tours and sells them or offers them

for sale directly or through a vendor.

“Vendor” is the natural person or legal entity that sells or offers for

sale the organised tour planned by the organiser.

“Consumer” is the person who purchases or undertakes to pur-

chase the organised tour (main contracting party) or any other

person on whose account the main contracting party undertakes to

purchase an organised tour (other beneficiaries) or any other

person to whom the main contracting party or one of the benefici-

aries transfers the organised tour (transferee).

2. TOUR OR PACKAGE HOLIDAY RESERVATIONS

If you or your travel agent wish to register your participation and/or

reserve one or more places on a tour or package holiday by LES

HIRONDELLES, you should complete the RESERVATION FORM or

send a confirmation by e-mail to our e-mail address or send a signed

fax to our company’s fax numbers and make a down-payment equal

to 30% of the trip’s value. By signing the reservation form or sending

a confirmation by e-mail to our e-mail address or a fax to our com-

pany’s fax numbers you are also certifying that you have read and

agree with the General Terms of Participation in organised tours,

which comprise an integral part of the contract between LES HIRON-

DELLES and you. Said agreement is governed by Greek law and

stipulations and the Greek courts of Volos shall have exclusive

competence. The agency shall not be obliged to reserve places for

bookings made by telephone or any other means not confirmed

through payment of the equivalent down-payment.

3. YOUR TOUR OR PACKAGE HOLIDAY

Your travel contract shall be signed with LES HIRONDELLES Ltd,

which is committed to providing the separate services that comprise

your trip, as cited in detail in your contract. Reservations are only

valid if the respective down-payment has been made in accordance

with the general terms. It is possible to make a booking directly with

our agency or through one of the travel agencies in EUROPE that

collaborate with LES HIRONDELLES and have been provided with a

LES HIRONDELLES programme. Payments may be made in cash or

by credit card (VISA – MASTERCARD – EUROCARD).

For bookings to be valid, full payment should be made at least 30

days prior to departure of each tour or package holiday or in line with

the provisions cited for each tour or package holiday. Should you fail

to pay the outstanding balance by the appointed date prior to your

departure, LES HIRONDELLES reserves the right to cancel your

reservation. For bookings made less than 30 days prior to departure,

the value of the tour should be paid in full upon reservation.

Our customers and partner travel agencies from abroad may secure

their bookings via remittance to the following partner banks:

NATIONAL BANK OF GREECE: IBAN GR39 0110 2010 0000 201

47032351

SWIFT CODE: ETHNGRAA address: Iasonos -Ipirou, 382 21 Volos

ALPHA BANK: IBAN GR76 0140 3100 3100 0200 2013 153

SWIFT CODE: CRBAGRAA address: 60 Iasonos str., 382 21 Volos

EFG- EUROBANK: IBAN CODE: GR77 026 0018 060 2000 83747

SWIFT CODE: EFG BGRAA address: 62 Iasonos str., 382 21 Volos

PIRAEUS BANK: IBAN CODE:GR 47 0172 6100 0056 1000 4919

867

SWIFT CODE: PIRBGRAAXXX address: Iasonos 66-70- K. Kartali,

382 21 Volos

Beneficiary: XENODOCHIAKI TAXIDIOTIKI TOURISTIKI EPE -LES

HIRONDELLES

In such an event, a copy of the remittance should be sent along with

the details of the travellers and the booked tour to our offices, at the

fax no. +30 24210 35030 or the e-mail:: [email protected]

4. CHANGES PRIOR TO DEPARTURE OR DURING THE TRIP

We are convinced that we are able to offer all the services planned for

each tour or organised package holiday, including the tour or holiday

chosen and booked by you. Because the various provided services

are prepared and planned long before departure and because we

employ the services of many independent suppliers, such as airlines,

hotels, cruise ships, etc., over whom we do not exercise direct con-

trol, changes may arise, which we may de facto have to follow. Such

changes are minor. In the event of major changes we shall endeavour

to contact and inform you prior to departure. Major changes entail

changes to the time and date of departure (in excess of 12 hours), a

stop-over to your journey or a lower hotel, ship, etc. category. In this

case, the following three alternative options are made available: a. To

accept the changes. b. To purchase a different LES HIRONDELLES

tour or package holiday of the same or a higher value and to cover

the difference. C. To cancel the trip and receive a full refund of the

money you have paid. LES HIRONDELLES is not liable for cancella-

tions to scheduled airline flights after the time of departure of the tour

or for any other events that are beyond our control and which, despite

our care and diligence, we are unable to avoid, such as changing to a

smaller aircraft, delays due to technical failure, war, terrorist attack,

social upheavals, natural disasters, strikes in various sectors, natural

incidents, epidemics and embargoes. With respect to travel by ship,

airplanes and trains and accommodation, our liability in all cases is

restricted by the framework of the relevant International Travel Terms.

Decisions regarding itinerary delays or changes may be taken by

various state or other organisations resulting in delays and itinerary or

flight changes. LES HIRONDELLES is not able to control or foresee

such actions and therefore shall not be liable in these events.

5. DELIVERY – CANCELLATION OF TRIP

A minimum of 15 persons is required in order to carry out the tours

you have booked, unless otherwise stated in our travel programmes.

The company reserves the right not to carry out a trip due to insuffi-

cient bookings or other insurmountable obstacles. Tours shall not be

cancelled within 7 days from departure, unless serious grounds arise

that are beyond our control (as cited under paragraph 4). Should we

be forced to cancel your trip, you have two alternative options. a.

Participation in another trip. In the event of a higher purchasing price,

the difference shall be borne by the customer - traveller. b. Full refund

of the money you have paid and release of LES HIRONDELLES from

all obligations. Accounts relating to cancellations shall be settled by

our agency at least 30 days after the cancellation date of the tour or

package holiday.

6. CANCELLATION OF PARTICIPATION

In the event that you or a member of your group/ family cancels his

booking, written notification of such a decision is required. The can-

cellation shall be valid from the day we receive your cancellation in

writing (with proof of delivery). In this case, the following additional

fees shall be charged (per person):

Ι. For cancellations up to 50 days prior to departure, the following

cancellation fees apply: a) Tours to Europe – Mediterranean, 30€ per

person, b) Exotic trips, 40€ per person, c) Domestic trips, 25€ per

person.

ΙΙ. For cancellations 30 to 12 days prior to departure, 30% of the total

holiday value shall be deducted.

ΙΙΙ. For cancellations 12 days to 1 day prior to departure, the entire

value of the holiday shall be deducted. Where charters, cruises, skiing

holidays, exhibitions, conferences and similar international events are

concerned, cancellation fees amount to 100% of the booking’s value,

irrespective of the cancellation notification date. Changes to airlines

or flights (from morning to evening, etc.) do not change the nature of

the travel and do not comprise a reason for cancelling the traveller’s

booking. If such changes, however, are deemed necessary during the

trip, the participants shall be obliged to accept them. It is at the

discretion of LES HIRONDELLES to make changes to the travel

schedule with respect to departures at Easter, Christmas and peak

seasons in general.

We strongly recommend that you obtain a relevant travel insurance

policy, which in addition to other useful coverage, shall also provide

cover for most grounds occasioning a cancellation.

The following cancellation fees apply specifically to package holidays,

whose destination is Pelion, if a reservation is cancelled from any part

of Europe, which, depending on the agreement, may include flights –

accommodation and transportation:

Up to 50 days prior to departure € 30.00 per reservation.

From 49 to 40 days prior to departure, 25% of the total holiday value.




From 6 days prior to departure and onwards, 80% of the total holiday

value.

For no-shows, 90% of the total holiday value.

7. RESERVATION TRANSFER

GENERAL TERMS OF PARTICIPATION IN ORGANISED TOURS OR PACKAGE HOLIDAYS

14

7. RESERVATION TRANSFER

Travellers may transfer their reservations to a third interested person,

who meets all prerequisites for the organised tour, upon notification of

the organiser or vendor at least 21 working days prior to departure.

For maritime transport the transfer deadline is set at 10 days prior to

departure. The replacement (transferee) and the initial participant

(transferor) are equally responsible before the organiser and/or the

vendor for paying any outstanding balance and any additional transfer

charges. All changes, however, should be within the exact same

framework and shall only be accepted provided that the providers of

the services offered on the organised tour (airlines, hotels) accept the

changes. For changes that are accepted an additional fee of 30.00€

per person shall be charged. Said fee shall be additional to any other

fees charged by the various suppliers for this specific case.

8. CHANGES TO INITIAL RESERVATION

Should you wish to make changes to your initial reservation after we

have issued a confirmation, these should be made up to 30 days prior

to departure. For changes requested within 30 days from the date of

departure, it shall be necessary to cancel the reservation, pay the

fees stipulated under the paragraph regarding cancellation fees and

then make a new reservation. LES HIRONDELLES reserves the right

to charge the sum of 45.00€ per person as communication expenses

for making such changes.

9. PRICE CHANGES

All prices cited in the special price list and the reservation form are

based on cost assessments and the exchange rates in effect at the

time the price list was issued. In the event of extraordinary increases

to air fares, exchange rate increases in relation to the Euro or any

changes to the initial cost data, these prices may increase without

warning. Prices may change up to 10 days prior to commencement of

the tour, a fact that does not constitute a reason for cancelling partici-

pation.

10. OPERATING LIABILITY

For the organisation of tours LES HIRONDELLES operates as an

intermediary and employs on behalf of its customers, airlines and

other carriers, hotels, local travel agencies and other entities that it

does not exercise direct control over. Consequently, it is not possible

or just to hold LES HIRONDELLES liable for irregularities in the

services provided by said entities, such as: Changes, delays or

cancellations of scheduled itineraries of any kind and their direct

consequences. Accidents, illness or disagreeable constitutional

effects caused by climate conditions, inability to adjust to different

time zones (jet lag), altitude, epidemics, food poisoning or inadequate

cleanliness. Any difficulties that may arise due to unforeseen circum-

stances such as unfavourable weather conditions, strikes, demonstra-

tions, coup d'é tat, war, air piracy, fire, earthquakes, floods or force

majeure events. Damage, loss or theft of luggage, personal objects,

money or travel documents and any consequences from criminal or

other tortuous acts perpetrated against its customers. On the con-

trary, in the event of irregularities and delays that result in additional

expenses, such as food, hotels, transportation, etc., LES HIRON-

DELLES is obliged to request that its customers, on behalf of whom it

is an intermediary, pay for all additional expenses not foreseen in the

initial travel schedule on site. The fact that LES HIRONDELLES is

willing to accommodate its customers by covering the additional

expenses they are temporarily unable to pay due to a lack of foreign

currency, does not imply that it is directly responsible for these irregu-

larities and that it shall refrain from lawfully requesting these sums

from its customers upon their return at the end of the trip.

11. TRAVELLER – CUSTOMER OBLIGATIONS

The main obligation of persons participating in group tours is their

punctual arrival at planned events. In addition to other problems

caused by lack of punctuality, it also means that the leader shall be

forced to depart with the other travellers in order to follow the travel

plan, on the one hand causing the delayed traveller to miss the trip,

transportation or any other service and on the other, leading to the

company’s denial to grant compensation for services not provided.

Participants are exclusively responsible for obtaining in good time and

safekeeping the necessary travel documents (passports, vaccination

certificates, emigration permits, etc.) and the authenticity of their

statements to the currency and customs authorities in Greece or

abroad. Persons participating in group tours do not have the option to

move to hotels not accommodating the entire group, even if they are

willing to cover the difference in price. During the tour travellers are

responsible for safekeeping their passports, money, flight tickets, etc.

If you lose something, we will assist you in facilitating the situation in

the best and fastest manner possible. All necessary expenses shall

be borne by you. It is standard international practice for hotels in

particular, to decline responsibility for money or valuables left in one’s

room. In such cases special small safes are made available for use.

With respect to the services provided by LES HIRONDELLES in

Pelion, such as the self-catering apartments and car, boat, motorbike,

bike and equipment rentals, travellers should be aware of the follow-

ing:

Upon their arrival or upon delivery of the service chosen or included in

the package holiday, travellers shall fill in the requested forms for

delivery of the service and provide the necessary guarantees, usually

through credit card, or whatever else is foreseen by the service, which

shall be returned upon termination of the service and inspection to

ascertain that no damages or wear and tear were caused.

The insurance policy for third party liability – accidents covering any

accidents – damages that may be caused is separate and relates to

each service separately (motorbikes, boat rentals, car rentals).

12. PASSPORTS, AUTHENTICATIONS, HEALTH FORMULATIONS

You are responsible for holding a valid passport and ascertaining the

authentications (visas) required. Passports are necessary for all

journeys. We even recommend it for EEC countries, where identity

cards are frequently not accepted. Passports should be valid for 3, 6

or 12 months (according to the destination) after the date of your

departure. The authentication guidelines refer to holders of Greek

passports.

13. HEALTH

If you have failed to notify us of a disability or if your disability causes

problems to the other travellers and your transportation, the company

reserves the right to discontinue your trip without any obligation to

provide you with a refund. If you have general health problems, we

recommend you seek your doctor’s permission. Explain exactly which

country you shall be travelling to, by what means (e.g. airplane,

coach) and for how long. If you have a disability, make sure to notify

us in writing during your registration. We shall endeavour to satisfy

your needs. Our company cannot, however, be held responsible for

anything that may go wrong or for any complaints you may have on

account of your health. You may request information from our com-

pany or the local health offices regarding vaccinations required for the

countries you are intending to visit; ensure that you have all relevant

vaccination certificates with you at all times. Irrespective of any

constitutional problems you may have, it is a relatively frequent

occurrence in various places to suffer from minor or major stomach

complaints, which may even be caused by water. Act on the basis of

previous personal experiences regarding your health and drink bottled

water. Finally, bring with you a small pharmacy with preventive

medicine suitable for the various cases that may arise during travel-

ling, such as headache, toothache, constipation, etc.

14. SPECIAL REQUESTS

For any special requests, such as a special diet, the room’s location

or a specific hotel service, which you regard as important when

travelling, you should notify LES HIRONDELLES in writing during

your registration. All necessary efforts shall be made to satisfy rea-

sonable requests, though our agency cannot provide any guarantees.

15. COMPLAINTS

If you wish to complain about something during the tour, you should

notify the tour leader, our local representative or the hotel and they

will endeavour to satisfy your demand. It is not reasonable to make a

complaint on your return, without previously expressing any objec-

tions during the trip, as we shall be unable to attend to the matter that

is disturbing you and conflicts with our initial contract. In all events, if

a problem has not been settled, you should complain in writing to LES

HIRONDELLES within 7 days from your return by drafting a letter

specifically relating to this matter. You are advised to also send us the

code of your reservation.

In particular, customers who have travelled by means of a package

holiday to Pelion and stayed in LES HIRONDELLES accommodation,

which is described in the LES HIRONDELLES brochure, should

necessarily inform LES HIRONDELLES prior to their departure of any

operational problems they may be facing during their stay; LES

HIRONDELLES is obliged, to the extent this is possible, to provide a

solution.

Travellers should be forewarned that LES HIRONDELLES shall bear

no responsibility for problems not notified on site and in writing to the

Pelion branches. Consequently, in the event of failure to notify the

branch responsible for the lodgings, these problems shall not be

acknowledged after departure from the lodgings and neither the

travellers nor any third parties, who have acted as intermediaries in

booking the accommodation, shall be entitled to a refund.

16. VALIDITY OF THE TRAVEL PLAN – PRICE LISTS

Printed travel plans shall be valid for the period recorded on the

respective price list in effect and jointly with the price list containing

any changes, corrections and information regarding the tours that are

binding to all travellers. The final travel plan, services and prices shall

be cited in the contract of sale, which shall be signed and mutually

agreed by both parties, namely the traveller and the company. Travel-

lers should regard the travel plan that was agreed during the informa-

tion meetings and received along with their travel documents as the

final plan.

17. INSURANCE

LES HIRONDELLES has concluded insurance policies for profes-

sional indemnity and the repatriation with an insurance company; the

insured sums and the other terms and conditions are cited pursuant

to the law in the contract document. ATTENTION: The company

recommends that travellers take out private insurance for the desired

coverage and sums, including life, accident, luggage insurance, etc.,

given that international agreements restrict carrier liability and com-

pensations are not sufficient. In general, we are proponents of private

insurance and recommend it unreservedly in all instances. Its mere

existence provides the insured with security and certainty, which are

necessary for enjoying travelling.


15

18. ACCURACY OF BROCHURE

Great efforts are made in entering the various information and details

in our brochure accurately. Both generally and specifically with

respect to resorts, hotels, itineraries, etc. In spite of this effort, how-

ever, the owners or managers of hotels, clubs, restaurants, state

organisations (responsible for museums and other archaeological

sites) may change one or more details. Flight times may change.

Excursions, guided tours, cruises or safaris may change due to local

reasons. Even under similar climate conditions or times of year, etc.,

certain recorded details may not be available to the public or may not

be on offer (e.g. closure of swimming pool on technical grounds, etc.)

and our description in the brochure may not correspond with reality

(new layout, avenues, etc.). Provided we are notified of a significant

change, we shall inform you prior to your departure.

19. USEFUL INFORMATION ABOUT YOUR TOUR

Hotels

Our company employs hotels selected on the basis of their quality,

location, the trip and the reasonableness of their prices. As there

exists no internationally accepted uniform criterion for such a classifi-

cation, hotel quality may differ from country to country, even if the

category remains the same. For persons travelling alone, our com-

pany shall endeavour, without assuming any responsibility, to find a

person to share a double room with. Consequently, 15 days prior to

departure reservations for half a double room should be converted to

a single or cancelled. In addition, three-bed rooms are essentially

double rooms with an extra bed and are hence less comfortable.

Therefore we recommend they are avoided. Unless expressly stated,

all hotel accommodation is in standard rooms. In all countries rooms

are available for use after 15:00 (irrespective of the traveller’s time of

arrival). At the same time, travellers should deliver their rooms

between 10:00 and 12:00 irrespective of their time of departure from

the hotel. In certain cases it is possible to keep the room beyond

12:00, provided the hotel has available rooms and corresponding rent

is paid. Many hotels and resort are continuously improving their

buildings, spaces, etc. As you will acknowledge, it is very difficult to

know the date at which such works shall commence, their extent,

duration, working hours, nature and their impact on travellers at all

points during the works’ progress.

For Pelion in particular, LES HIRONDELLES applies strict and

specific evaluation measures to its lodgings and the services it

provides, which often do not coincide with the classification granted

by EOT (Greek National Tourism Organisation), the star system or

the key system.

Look out for the number of SWALLOWS, which is our own evaluation

system for these lodgings aimed at achieving a uniform classification

system and a better understanding and which takes into account

buildings, equipment and the quality of provided services.

We are therefore solely responsible for this evaluation. Further

information may be found in our brochures.

Meals

Meals during half-board trips may be in the evening or at lunchtime,

depending on the daily schedule, so that any planned activities are

not interrupted. Meals are usually “table d’hô te”, in other words a set

meal. Money shall not be refunded for meals not taken. Special

menus, such as vegetarian menus, are usually arranged, though we

cannot provide any guarantee as this does not depend on us. Drinks,

unless expressly stated, are not included in half or full-board prices.

You are kindly reminded to settle any personal accounts (phone

calls, drinks, etc.) prior to your departure from the hotel. Under no

circumstances shall LES HIRONDELLES accept to pay any personal

customer accounts.

Flights

Flight time within Europe and the Mediterranean is limited. It is

possible that if flights are full, couples may not be able to sit together.

Every effort is made in order to satisfy all wishes. The flights we use

may not be direct and may involve stop-over plane changes

(connecting flights). The specific flights to be used and the stop-

overs (or changes) shall be provided prior to departure. Finally, we

are unable to guarantee the type of aircraft, as airlines reserve the

right to change them at the last instance without prior warning.

Charters

Charters are employed when there are not enough seats to cover our

needs or where they are advisable on account of their fares or their

schedules. Chartered flights are usually the shortest and cheapest

way of arriving at one’s destination. They differ from regular flights

due to the seat dimensions (narrower), whereas the distance be-

tween seats is also smaller than in regular flights. Refreshments,

drinks and headsets for music or films are often provided upon

payment.

Luggage

Irrespective of the type of travel (air, maritime or by coach), the

agency undertakes to transport and cover the porter’s fees, provided

there are porters, for one regular sized suitcase weighing 20 kg per

customer. In addition to the suitcase, participants may also carry with

them one small piece of hand luggage, whose dimensions may not

exceed 53x26x23 centimetres (length, height and width respectively).

In the case of excess weight, the customer shall be obliged to cover

the difference. Hand luggage content should be in line with the safety

laws pertaining to travel in effect at the time of travelling.

Travel documents

Prior to departure, you shall receive detailed notification of your

flights, itinerary, hotels, etc. In the event of late registration (or pay-

ment) you may receive the documents at the airport. Times are cited

according to the 24-hour system (e.g. 13:00 instead of 1 p.m.)

Certain information brochures in relation to the Pelion package

holidays, in particular, may be procured from your travel agent, our

website or upon your arrival at Pelion.

Additional expenses

These are mentioned in the price list and may include: airport taxes

for Greece and abroad, visas, port charges and taxes (cruises) and/

or special peak surcharges.

You are requested to pay attention to the price lists and to provided

symbol clarifications.

Usually, every Les Hirondelles brochure is accompanied by a price

list, unless otherwise stated.

Other important information

The very nature of group tours requires the creation of team spirit, a

positive attitude between the travellers and a spirit of cooperation

with respect to the schedule and the leader’s recommendations.

Mutual understanding between travellers and a pleasant attitude

during the trip are representative of the high quality and culture of

Greek travellers and ensures the smooth conduct of trips. Our com-

pany has taken care to ensure the tour’s best possible organisation.

Certain information that was provided by our company, however, may

have changed, particularly during holidays (museum, bank working

hours, etc.). The leaders – guides and our representatives shall

inform travellers accordingly during the trip. In all tours, the leaders –

guides recommend excursions during free time, which are not cited in

the schedules. The cost of these excursions is determined by the

leader – guide (depending on the level of participation) and is paid on

site in currency. LES HIRONDELLES is not responsible for any

purchases and optional excursions that may be carried out during the

tour, even when accompanied by our company’s leader.

For Independent trips travellers should gather all necessary travel

information directly from LES HIRONDELLES or the travel agent that

made the reservation. If certain points are not clearly understood, we

are at the traveller’s disposal up to his departure in order to provide

all necessary clarifications.

For the Pelion package holidays in particular, Les Hirondelles or its

partner supplies shall supply travellers with our company’s brochure,

which includes important information on package holidays in the

area, accommodation and a description of lodgings and the provided

services. All Les Hirondelles brochures are accompanied by a price

list.

All the General Terms of Participation in an Organised Tour or

Package Holiday cited above are also valid for reservations through

the Les Hirondelles website.


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