hotel cio summit 2014 - the disruptors
DESCRIPTION
A point-counterpoint discussion about disruptive topics inpacting the hotel and travel industries, presented by John Burns, President, Hospitality Technology Consulting and Robert Cole, Founder, RockCheetah at the Hospitality Upgrade CIO Summit held September 4 & 5, 2014 at the Marriott Downtown in Milwaukee, Wisconsin.TRANSCRIPT
The Disruptors
John Burns Robert Cole
Image Credit: Bryan Burke (flickr | cc)
Four Stages of Disruption• Disruption of Incumbents
• Rapid Linear Evolution
• Appealing Convergence
• Complete Re-imagination
- or –
• Hotel Industry Version
– Ignore | Ignore | Worry | React
Image Credit: Justin Brown (flickr | cc) The Disruptors John Burns & Robert Cole| 2
Mobile
Image Credit: Keoni Cabral (flickr | cc) The Disruptors John Burns & Robert Cole| 3
Private Equity Investment
Image Credit: zack Mccarthy (flickr | cc) The Disruptors John Burns & Robert Cole| 4
Cloud Development
Image Credit: George Thomas (flickr | cc) The Disruptors John Burns & Robert Cole| 5
Total Reservation Costs
Image Credit: Thomas Hawk (flickr | cc) The Disruptors John Burns & Robert Cole| 6
Big Data
Image Credit: infocux Technologies (flickr | cc)
The Disruptors John Burns & Robert Cole| 7
Revenue Management
Image Credit: Lucy (flickr | cc) The Disruptors John Burns & Robert Cole| 8
Guest Engagement
Image Credit: ILO in Asia and the Pacific (flickr | cc) The Disruptors John Burns & Robert Cole| 9
The Sharing Economy
Image Credit: Alan Levine (flickr | cc) The Disruptors John Burns & Robert Cole| 10
Other Disruptors?
Image Credit: p.Gordon (flickr | cc) The Disruptors John Burns & Robert Cole| 11