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    CAPITALISING ON THE CLOUD

    WHY LEGAL FIRMS SHOULD

    CONSIDER HOSTED IT SOLUTIONS

    October 2013

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    Hosted IT Solutions

    Designed for Law Firms

    DPS Software are one of the longest standing legal IT

    solutions providers in the UK, catering to the needs of law

    firms small and large across the country.

    DPSCloud is a fully-managed hosted IT solution,

    offering a cost-effective and scalable network hardware

    infrastructure and IT management strategy to your law firm.

    From servers to personal computers, anti-virus solutions to

    practice management software, we provide all things IT

    required by your law firm.

    Page 2

    www.dpscloud.com

    http://www.dpscloud.com/http://www.dpscloud.com/http://www.dpscloud.com/http://www.dpscloud.com/
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    General opinions on cloud

    computing

    Page 3

    In their June 2013 issue, the Legal IT Insider introduced its readers to a recent study

    conducted by the English Law Society on the use of IT in small-to-medium law firms.

    The study reveals the great progress made by the industry in the last 10 years, and

    presented a few eye-opening statistics about the legal sector of the 1990s:

    - 34% of firms were still running stand-alone PCs, lacking any type of computer

    networks;

    - 51% of firms provided PCs to just a fraction of their staff;

    - 16% of firms werentoffering any form of IT solution to their fee earners.

    The legal industry has come a long way since then with forward-thinking practices

    embracing the latest technologies available in order to automate processes and

    eliminate manual, repetitive tasks. Advances in IT have made technology once only

    available to large organisations accessible to nearly every law firm. An example of such

    an advance can be found in cloud computing which brings tech benefits in cost-

    effectiveness, ease of deployment and scalability.

    The main advantages of cloud are greater business agility and flexibility. They are

    scalable and transcend geographical separationand support mobile and flexible

    working.

    Joanna Goodman, The Law Society Gazette

    Wehave moved very quickly from a situation of if cloud computing ever takes off for

    law firmsto one of, whenfirms switch to the cloud.

    Charles Christian, Editor, Legal IT Insider

    http://www.legaltechnology.com/wp-content/uploads/2013/07/insider265.pdfhttp://www.lawgazette.co.uk/70519.articlehttp://www.legaltechnology.com/wp-content/uploads/2012/01/lti239.pdfhttp://www.legaltechnology.com/wp-content/uploads/2012/01/lti239.pdfhttp://www.legaltechnology.com/wp-content/uploads/2012/01/lti239.pdfhttp://www.legaltechnology.com/wp-content/uploads/2012/01/lti239.pdfhttp://www.legaltechnology.com/wp-content/uploads/2012/01/lti239.pdfhttp://www.legaltechnology.com/wp-content/uploads/2012/01/lti239.pdfhttp://www.lawgazette.co.uk/70519.articlehttp://www.lawgazette.co.uk/70519.articlehttp://www.lawgazette.co.uk/70519.articlehttp://www.lawgazette.co.uk/70519.articlehttp://www.lawgazette.co.uk/70519.articlehttp://www.lawgazette.co.uk/70519.articlehttp://www.lawgazette.co.uk/70519.articlehttp://www.legaltechnology.com/wp-content/uploads/2013/07/insider265.pdfhttp://www.legaltechnology.com/wp-content/uploads/2013/07/insider265.pdfhttp://www.legaltechnology.com/wp-content/uploads/2013/07/insider265.pdfhttp://www.legaltechnology.com/wp-content/uploads/2013/07/insider265.pdfhttp://www.legaltechnology.com/wp-content/uploads/2013/07/insider265.pdf
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    Chapter 1

    The myths surroundingcloud computing

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    Cloud computing is a very popular topic in

    our industry. Many providers have been

    keen to highlight the technologys

    shortcomings if this suited their interests,

    sometimes exacerbating these limitations.This exaggeration created many myths,

    untruths that affected the image of the

    cloud, giving it an aura of unreliability. So

    here are just a few of them followed by their

    corresponding counter-arguments.

    The internet is not a reliable

    infrastructure for delivering IT

    solutions.

    In the past this may have been true but

    internet connections have improved rapidly

    and substantially over the last few years in 4

    key areas Capacity, Reliability, Availability

    and Affordability. High-bandwidth lines have

    become cheaper and more accessible and

    the internet service providers, operating in a

    hugely competitive market, now need to

    offer near-bulletproofSLAs to customers.

    There have also been concerns raised over

    remote working capabilities due to the

    availability of internet connections on the

    move. However, finding a reliable Internet

    connection is far easier than it once was.

    Page 5

    The transition to cloud-based

    computing will be disruptive to our

    work.

    Persuading people to alter the way

    theyve done things for years is hardly

    ever a straightforward task and when

    convincing key decision makers to make

    the switch and embrace cloud computing

    a common objection is that change will

    just be a disruption to their work. While

    minimum disturbances are unavoidable, it

    is the suppliersresponsibility to make the

    transition as smooth as possible.

    My firms data wont be as secure if

    we move to a cloud solution.When data is being looked after by

    another party, its right and proper that

    security issues are raised but in reality

    hosted IT can be a more secure option.

    With a bit of extra care, firms would

    actually benefit from more robust security

    after the move to The Cloud. With DPS

    your data is held in a secure data centre

    being regularly backed-up and stored off-

    site. You also benefit from top of the

    range antivirus software and 100% secure

    remote working capabilities.

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    Chapter 2

    Why should your firm beconsidering the cloud?

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    With security and reliability-related concerns

    eliminated, cloud-based solutions regain

    their appeal and relevance for the legal firm

    that wants to simplify its IT infrastructure and

    keep costs under control. So consider the

    following advantages when thinking about

    embracing Internet-based applications and

    hosted IT solutions.

    Focus on Legal Work

    The days are gone when legal firms could

    afford to employ entire IT departments

    dedicated to supporting their systems. In

    2013 firms and their staff must be focused

    on their core legal work to achieve efficiency

    and growth. IT is essential but not core just

    like utilities in your office electricity is

    essential but itsnot likely that you own your

    own power plant! With your IT hosted and

    maintained by an external provider like DPS,

    your firm and its staff will be free to focus on

    their core legal work, achieving new levels of

    efficiency and client service.

    Page 7

    The Desktopin The Cloud

    For most solicitors and staff at legal firms

    there are certain software applications

    that have now become essential to their

    working day, for example, their practice

    management system like DPS Outlook

    Office as well as document-editing

    programs like Microsoft Word and Excel,

    and Outlook for their emails.

    With hosted IT solutions your entire

    desktop can be hosted on secure servers

    and delivered through your Internet

    connection. This option will enable you to

    have the latest software versions

    available at all times as updates are

    applied automatically.

    Learn more about our hosted IT solution

    here.

    The benefits of the cloud

    http://www.dpssoftware.co.uk/casemanagement.aspxhttp://www.dpssoftware.co.uk/casemanagement.aspxhttp://www.dpscloud.com/http://www.dpssoftware.co.uk/casemanagement.aspxhttp://www.dpssoftware.co.uk/casemanagement.aspxhttp://www.dpssoftware.co.uk/casemanagement.aspxhttp://www.dpssoftware.co.uk/casemanagement.aspxhttp://www.dpssoftware.co.uk/casemanagement.aspx
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    Scalability

    The hosted models IT infrastructure offers

    your firm a level of scalability beyond

    anything that the traditional methods can

    deliver. At any time, user licences can be

    added and as the model is charged on a per

    head basis increases in your fixed costs will

    only occur as the company grows.

    Business Continuity and Improved

    Operational Capabilities

    Business Continuity (BC) has become

    increasingly important to all businesses and

    law firms are no different. In fact, with time-

    sensitive processes and clients placing a lot

    of trust in their solicitor to deal with important

    matters, legal firms are amongst those

    businesses where a solid BC policy is most

    critical.

    Hosted IT solutions like DPSsenable you to

    provide your staff with remote working

    capabilities if weather or some other

    unforeseen events means they cantmake it

    to the office. If a lot of their work is field-

    based, they can still access and work on

    their case files thanks to your DPSCloud

    solution.

    You can also put your trust in the Service

    Level Agreements (SLAs) we offer which

    Page 8

    range from between 99% to 99.9% uptime

    depending on the options selected by the

    client. Your data will be accessible and it

    will also be protected by top of the range

    anti-spam and anti-virus software.

    Image credit: tempworks.com

    Disaster Recovery

    37% of the executives surveyed said

    disaster recovery had a moderate or very

    large effect on the decision to adopt

    private cloud computing. showed the

    Symantec Disaster Recovery

    Preparedness Research, CRN, February

    2012.

    Going hand-in-hand with business

    continuity are your firms disaster

    recovery capabilities which determine

    your firmsability to resume work after

    The benefits of the cloud

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    the occurrence of an unforeseen event.

    Disasters are (thankfully) rare but you need

    to be prepared for the worst and thanks to

    our secure climate-controlled data centre,

    regular back-ups and off-site storage of

    back-up coupled with remote-working

    capabilities, your firm has the infrastructure

    needed to recover should disaster strike

    happen.

    Image credit: newrivercomputing.com

    Page 9

    Fixed monthly costseasy to budget

    At any time, but especially during a period

    of austerity, an element of certainty in

    your overheads can allow for accurate

    budgeting and cash flow planning.

    Through DPS hosting you pay fixed

    monthly costs and avoid the unexpected

    costs that are often associated with the

    maintenance of an IT infrastructure.

    According to industry commentators,

    cloud computing should be seen as an

    utility- a resource that while not core to

    your business, is instrumental to its

    proper functioning.

    The benefits of the cloud

    http://www.google.com/imgres?imgurl=&imgrefurl=http://www.newrivercomputing.com/&h=0&w=0&sz=1&tbnid=Wl2O-tNWZK9iXM&tbnh=192&tbnw=211&zoom=1&docid=hL30H8Nxb8vdGM&ei=57VSUtqpHKGr0gXQuoC4BQ&ved=0CAMQsCUhttp://www.google.com/imgres?imgurl=&imgrefurl=http://www.newrivercomputing.com/&h=0&w=0&sz=1&tbnid=Wl2O-tNWZK9iXM&tbnh=192&tbnw=211&zoom=1&docid=hL30H8Nxb8vdGM&ei=57VSUtqpHKGr0gXQuoC4BQ&ved=0CAMQsCUhttp://www.google.com/imgres?imgurl=&imgrefurl=http://www.newrivercomputing.com/&h=0&w=0&sz=1&tbnid=Wl2O-tNWZK9iXM&tbnh=192&tbnw=211&zoom=1&docid=hL30H8Nxb8vdGM&ei=57VSUtqpHKGr0gXQuoC4BQ&ved=0CAMQsCUhttp://www.google.com/imgres?imgurl=&imgrefurl=http://www.newrivercomputing.com/&h=0&w=0&sz=1&tbnid=Wl2O-tNWZK9iXM&tbnh=192&tbnw=211&zoom=1&docid=hL30H8Nxb8vdGM&ei=57VSUtqpHKGr0gXQuoC4BQ&ved=0CAMQsCU
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    Chapter 3

    DPS SoftwareYour one-stop shop for

    hosted ITsolutions

    http://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspx
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    Unlike traditional computing technologies

    whose pricing isnt necessarily aligned to

    your needs, cloud-based solutions never

    involve spending more than you have to.

    With this in mind, its safe to say the

    rationale for change is solid and obvious.

    Having established this, the next step for

    any firm is to identify a supplier you can trust

    to deliver the service you need.

    This is where DPS Softwares unique

    offering comes in to the picture.

    Imagine the things you could achieve if you

    were able to avoid the distractions and

    occasional problems associated with

    managing your IT in house.

    Page 11

    Our DPSCloud solution allows you to

    have the technology you need when you

    need it- from digital dictation to case

    management software. As its cost is

    based on the number of users, this will

    increase or decrease according to your

    firmsrequirements and number of staff.

    Hereswhat DPSCloud offers you:

    All the applications your law firm

    needs- fully updated and maintained-from Windows, Microsoft Exchange &

    Office to Citrix.

    DPS case management, legal

    accounts and digital dictation

    softwareso your firm is at the cutting

    edge of technology.

    DPSCloud

    Your one-stop shop for

    hosted legal IT

    http://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/casemanagement.aspxhttp://www.dpssoftware.co.uk/DigitalDictation.aspxhttp://www.dpssoftware.co.uk/DigitalDictation.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/DigitalDictation.aspxhttp://www.dpssoftware.co.uk/DigitalDictation.aspxhttp://www.dpssoftware.co.uk/DigitalDictation.aspxhttp://www.dpssoftware.co.uk/DigitalDictation.aspxhttp://www.dpssoftware.co.uk/DigitalDictation.aspxhttp://www.dpssoftware.co.uk/casemanagement.aspxhttp://www.dpssoftware.co.uk/casemanagement.aspxhttp://www.dpssoftware.co.uk/casemanagement.aspxhttp://www.dpssoftware.co.uk/casemanagement.aspxhttp://www.dpssoftware.co.uk/casemanagement.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspx
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    Data management, storage and back

    up. As we own our data centre, you will

    always know where your data is stored

    and this will never be dispersed across

    different providers servers. As per Law

    Societys recommendations your data will

    never leave the UK, nullifying any

    compliance issues relating to data leaving

    the EU.

    Thanks to our data security expertise and

    capability and the measures and procedures

    we implement, our DPSCloud solution is a

    more secure alternative than an internally

    managed IT system.

    High level anti-spam and anti-virus

    software that guards your system from

    threats.

    Home and remote access to your case

    files from any device- 24/7. You can

    carry your caseload with you, wherever

    you are.

    IT management with dedicated IT staff

    at your service. Our help desk will

    monitor, manage and carry out important

    maintenance work on your behalf, and will

    support your fee earners in making a

    good use of the technology put at theirdisposal. Page 12

    A sound IT infrastructure has become

    crucial to the majority of successful legal

    practices but an increasingly competitive

    market demands they focus 100% on

    their legal work. Allocating time and

    resources to the continual maintenance of

    systems means these needs clash, but

    hosting allows your firm to cater to both.

    The DPS IT department as a service

    approach answers all the technical

    requirements of a law firm and builds

    them into a management structure that

    allows them to focus on their core legal

    business.

    Our solution is characterised by:

    Fixed monthly costs

    Minimal initial outlay

    Scalability

    DPSCloud

    Your one-stop shop for

    hosted legal IT

    http://www.dpscloud.com/
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    Chapter 4

    Case StudyStuart Miller Solicitors

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    The firms emphasis on infrastructure,

    processes and procedures combined with

    energetic management has set up a

    business that has gone from strength to

    strength but is set to grow further.

    There are many components needed in a

    business for it to perform well; no one

    thing can guarantee success; but the

    combination of a DPSCloud solution and

    the initiatives that the partners at Stuart

    Miller have employed has certainly set

    them up for continued growth.

    Would you like to learn more about

    DPSCloud?

    WithoutDPS we would certainly have had

    a far more difficult time achieving what we

    have. Their software provided us with the

    platform we needed to both increase

    efficiency and implement initiatives that

    helped the firm work in the way we wanted

    it to work.said Director Majid Habib

    Taking our IT hosted through DPSCloud

    then made complete business sense as we

    implemented a cost-effective and robust IT

    infrastructure which carries none of the

    hassle that maintaining on-premise IT

    brings with it.

    He continued:

    Stuart Miller Solicitors-

    Innovative practice

    management in the Cloud

    CONTACT US

    REQUEST A

    FREE

    CONSULTATION

    Learn how DPSCloud

    can answer your

    firms specific needs

    and requirements

    Ask us all you want to

    know about hosted IT

    Page 14

    http://www.dpssoftware.co.uk/pages.aspx?page=stuartmillercasestudyhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/OutSourcing.aspxhttp://www.dpssoftware.co.uk/pages.aspx?page=stuartmillercasestudyhttp://www.dpssoftware.co.uk/services.aspx
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    Chapter 6Conclusions

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    Itsnot often that the IT world is unanimous

    about future directions but on the subject of

    the cloud and the move towards hosted IT

    this does appear to be the case.

    Indeed, due to the impact and benefits of

    cloud computing, many IT experts are

    predicting that businesses owning their own

    IT infrastructure could become the exception

    rather than the norm in the near future.

    Some firms, as we have seen in the case

    study focused on Stuart Miller Solicitors, are

    already taking advantage of hosted IT from

    DPS and of all the benefits that the cloud

    can offer.

    At DPS we have the experience to make

    sure this transition goes as smoothly as

    possible and through our one-stop-shop

    approach to hosted solutions for legal firms

    you can implement your firmsentire IT

    infrastructure through DPS.

    It really is that simple The Cloud was a

    major sea change in the world of IT but

    this doesnt mean your firms movetowards it has to bring a major disruption.

    The Cloud is on th e horizon

    Move you r f i rm ahead of the game and

    take advantage of c loud comput ing

    now.

    Contact us tod ay to learn more about

    DPSCloud www.dpscloud.com

    Call us on 0208 804 1022

    Conclusions

    REQUEST A

    FREE

    CONSULTATION

    Learn how

    DPSCloud can

    answer your firms

    needs and

    requirements

    Ask us everything

    you want to know

    about hosted IT

    solutions

    See our case

    management

    software in action

    http://www.dpscloud.com/http://www.dpscloud.com/