hosted ip pbx brings value back to voice -
TRANSCRIPT
Kapsch CarrierCom AG
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.20041
Hosted IP PBX brings value back to voice
Christian Angerer, Kapsch CarrierCom AG
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.20042
Basics
> MISSISSIPPI Hosted IP PBX is ...
... a solution for Wireline and Wireless Carriers
... a KCC solution developed together with partners
... centralized or decentralized
... open and based on standards – mainly SIP
... very flexible regarding configuration and function
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.20043
Content
> Market
> Concept
> Components and Features
> Benefits and Summary
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.20044
Hosted IP PBX-MarketForecast Hosted IP-PBX Lines per region
0
0,5
1
1,5
2
2,5
3
3,5
4
4,5
2002 2003 2004 2205 2006 2007 2008 2009
in M
io. L
ines
Latein AmerikaEuropa Asien/PazifikNord Amerika
Hosted IP-PBX Equipment & Services Revenue in Europa
0200400600800
1000
12001400160018002000
2002
2003
2004
2005
2006
2007
2008
2009
in M
io. U
SD
Hosted IP-PBX ServicesRevenue
Hosted IP-PBXEquipment Seat Revenue
Source: ABI Research 2004
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.20045
Overview: Hosted IP PBX for Wireline Operators
PBX
Router
Service Provider(s) Enterprise
PSTN
IP WAN
Traditional PBX
IP WAN
Gatewaysto PSTN
Service Provider Enterprise
Hosted IP PBX solutions
HostedIP PBX
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.20046
New: Hosted IP PBX for Wireless Operators
PBX
Router
Service Providers Enterprise
PSTN
IP WAN
Traditional PBX
IP WAN
Mobile Operator Enterprise
Hosted IP PBX solutions
GSM
MSC
GSM
MSC
PSTN
GW
HostedIP PBX
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.20047
Future-Proof Hosted VoIP
PBX
Company 1PBX
Company 2
PBX
Company 3
ISDN
ISDN
ISDN
Mississippi IP PBX
(S)IP-Network
vPBXComp1
vPBXComp2
vPBXComp3
Central ISDN
Company 1
Company 2
Company 3
Kapsch solution
PSTNPSTNPSTNPSTN
Our solution is the way towards Hosted VoIP based on SIP
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.20048
Components of Hosted IP PBX
CPE
Equipment Hostedfor Customers
Central Service ProviderEquipment + SW (OSS/BSS)
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.20049
What MISSISSIPPI Hosted IP PBX can do for you
> „Features“Call Features Presence & Instant MessagingVoice MailOperatorDomain concept and admission groupsENUM
> Integration of all SIP based components (in principle)Phones, Gateways, Application Server, etc.
> Options (examples)IVRCall CenterUnified Messaging
Call Forwarding, CLIP, CLIR, Call Hold, Call Park, Call Pickup, MoH, CCBS, CCNR, Chief/Sec.,Conferencing, Groups, Parallel Ringing, Speed Dial, Call Waiting, Night Mode,...
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.200410
Sample package für Enterprises
> Package could include the following traditional elements
Internet access or other high speed optionsUnlimited local and domestic long distancePBX feature set including caller ID, transfer, call pickup, etc.Traditional voicemail
> But also non-traditional elements enabled by enhanced applications
Call center applications (ACD)Front desk applicationAuto attendantVoIP VPN for multiple locationsVisual voicemailUnified messagingMeet-me conferencingWeb portalCall management and logs
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.200411
Network Convergence
HostedIP PBX
IP Network WirelessNetwork PSTN
SIPISDN/SS7
SS7
1111
1111
2222VPN CustomerxVPN Customer
IN
Mobile + Fixed VPN users:1111 mobile fixed2222 mobile fixed...
Provisioning:
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.200412
Customization Layer
Application Layer
Basis Software
Architecture
Standard HardwareAnd OS
KCC SIP StackSIP ProxyHigh availibilitySNMP...
Call FeaturesENUMPresence ServerMessaging...
HP ProLiantRedHat Linux
Adaption to:
Management systems,VoiceMail systems,Special features,self provisioning,...
Partnerproducts
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.200413
Partner concept
> „best of breed“ partnercriteria:
functionpriceCustomer requirements
> Interoperability tests in KCC labsStandards guarantee easy integration
> Partner list (excerpt):
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.200414
What is so important about flexibility ?
> Looking back on TDM/ISDN:Country/vendor specific adaptions required
> VoIP (theory):International standards guarantee full interoperability
> VoIP (practically):Adaptions are required for interoperability
and customer specific adaptions !
> Required for practical use:High amount of in-house development (= own flexibility)Strong partnerships (= flexibility of components)Local competence and fast reaction
> This requirements are perfectly met by MISSISSIPPI
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.200415
Summary
> „best of breed“ componentsAbility to choose – based on:
functionpricecustomer requirements
> Maximum flexibility for MISSISSIPPI componentsIn-house developmenteasily adaptable architecture
> Kapsch has implemented one of the firstHosted IP PBX projects in Austria and CEE
Kapsch CarrierCom
MISSISSIPPI Hosted IP PBX | Kapsch CarrierCom AG | 20.10.200416
Kapsch CarrierCom AG Am Europlatz 5 | A-1120 Vienna | AustriaPhone +43 (0)50 811 0 | Fax +43 (0)50 811 3301 www.kapschcarrier.com | www.kapsch.net
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