hosted accountants presentation

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Page 1: Hosted accountants presentation
Page 2: Hosted accountants presentation

Key StatsFounded in 2011

Three Founding Directors David Watson, Daniel Blackett, and Ian Cooper

Ex Thomson Reuters and Professional Firm Background

Cisco Cloud Partner – Powered by Cisco

Microsoft Cloud Accelerate Partner

Bunker Datacentre Premium Partner

Veame Partner

Iris Open Hosting Provider

Cleversafe Backup

Page 3: Hosted accountants presentation

Key Stats

2011 2012 2013 2014 2015

100 300 600 1000 2100

4 7 11 16 21

Users Staff

Page 4: Hosted accountants presentation

Our System• Cisco Hardware• High Availability• No Single Point of Failure• Three Internet Feeds• Dual Firewalls• Meshed Network• RAID 10 Servers• RAID 10 NAS Backup• Cleversafe Offsite x 3

Page 5: Hosted accountants presentation

Our Team Support Focused

10 Full Time Support Engineers

Dedicated Account Manager

Dedicated Build Engineer

Direct Senior Management Team Contact

Page 6: Hosted accountants presentation

On Boarding Process

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Support 24 x7 Support

UK Based Support Teams

Dedicated Build Engineer – Available Post Go Live

Web based Service Desk

Direct Telephone Contact to Engineering Team

(Closed Christmas Day)

Page 8: Hosted accountants presentation

Our DR PlanAll System monitored 24 x 7

All hardware is covered under Cisco Smartnet 24 x 7 x 4 hour onsite replacement

Spare Server Hardware in place in the Bunker

Local Bunker based backup of all data to separate NAS box in Bunker

Backups replicated, encrypted and split to three other UK Datacentres using Cleversafe

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Some of Our Customers