hospitality management team
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Looking for serious Investors to invest in a new start up - 4 star luxury hotel apartments and 9 exclusive F&B - RESTAURANT & BAR : ConceptsTRANSCRIPT
Brainwave Management- Hospitality Management & Development
Ashwin D’Cunha
April 2010
Confidential Information2
Hospitality Management & Development
Executive Summary
Brainwave has harnessed an unrivalled depth of hospitality management experience over many years. This experience and professionalism is demonstrated by achievements in the industry
The Brainwave Hospitality Team has worked across the globe with brands such as TAJ, ONE & ONLY (Kerzner International), Le MERIDIEN, ANANTARA HOTEL GROUP, ELITE HOSPITALITY, FLORA HOTEL GROUP, MARS RESTAURANTS, and RAMEE HOTEL GROUP
The Team has worked on Concept Planning, Pre-Opening, Opening and Operations of Hotels /Restaurants in India and abroad
Brainwave Management Services is looking to tie-up with hotel /restaurant developers & investors for Hotel / Restaurant Management Contracts across India
Distressed Hotel / Restaurants chains are of specific interest
The Team is also interested in introducing new concepts in the Indian Hospitality industry
Management Team
Confidential Information4
Hospitality Management & Development
Management Team
Management
Mr. Ashwin D’Cunha ; Managing Director
Mrs. Snigdha Banerjee D’Cunha ; Director Operations & actively involved in Food & Beverages
Mr. Shivraj Johar ; Business Head Hospitality
Mr. Jagdeep Pillai ; Sales & Marketing
Mr. Sameer Despande ; Operations Manager and actively involved in Rooms Division
Mr. Rahul Kotyan ; Food & Beverages
Mr. Shaik Mohammad Sultan ; Corporate Chef
Advisors
Mr. Praveen Roy
Mr. Aldrin D’Cunha
Confidential Information5
Hospitality Management & Development
Ashwin D’Cunha ; Managing Director
17 years experience in Food & Beverages, Project Management and Hotel operations across the globe
Worked with President Hotel, India; Carnival Cruise Lines, Miami, USA ; Atlas Hospitality Group, Dubai; One & Only One Royal Mirage, Dubai; The Embassy Club, Dubai; Rendezvous Restaurants, India; Bombay Palace Group of Restaurants, New York, USA
Type of Projects handled :
Management of Hotel and Food & Beverages operations
Human Resources- training & recruitment
Sales & Marketing planning for Hotels and Restaurants
Concept & Design Planning
Financial Planning for Hotels & Restaurants
Pre-Opening and Opening Project Management
Education
Honors student in PG Hotel Management Course from KC College, Mumbai India
Honors student in Food Production & Patisserie from IHM, Mumbai
Honors from “All Star Bartenders & Mixologist”, New York.
Honors from WSET UK; Wine and Spirit Advanced Education
Confidential Information6
Hospitality Management & Development
Ashwin D’Cunha ; Managing Director
Major Projects
Pre-Opening and Post Opening Management of 3 hotels over 5 years for “One & Only Royal Mirage Resort”- among the 10 best resorts in the world as declared by Conde Nast Traveler
Pre-Opening of Bombay Palace Restaurants in New York City, USA
Opened the “Embassy Club London” in Abu Dhabi – an enterprise of Mark Fuller & Andy Taylor (Co-Manager of Iron Maiden, The Rock Group)
Started an entire vertical of Food & Beverage and Hotel Apartments for Elite Hospitality, Bahrain
Opened Dubai’s first Arabesque with 3 level concepts- sports bar, main dance & VIP bar
Concept of Nina, Dubai’s first Indo Euro Restaurant and Rooftop Lounge & Open Sky Bar
Concept, Design and Operations for “Food & Beverages” – a retail, lifestyle, dining & entertainment venue in Bangalore
Concept and recruitment for Southern Sun, a Retail & 5 Star Hospitality venue in Dubai
Pre-Opening and Post-Opening Operations of 2 mega liners for Carnival Cruise Liners, Miami, USA
Confidential Information7
Hospitality Management & Development
Ashwin D’Cunha ; Managing Director
One & Only Royal Mirage , Dubai
Elite Hospitality , Bahrain
Bombay Palace , New York
Among the 10 Best Resorts in the World
Embassy Club, Abu Dhabi
Confidential Information8
Hospitality Management & Development
Snigdha Banerjee ; Director Operations
14 years experience in Food & Beverages, Project Management and Hotel operations across the globe
Worked with Taj Group of Hotels, UEI Global Hotel Education
Type of Projects handled :
Management of Food & Beverages operations
Human Resources- training & recruitment
Planning & Holding Events such as fashion shows, music album launches, product launch
Concept Planning
Pre-Opening and Opening Project Management
Set Up and Operations in India for UEI Global Hotel Education for Berggruen Group, USA
Education Honors in Hotel Management from Indian Institute of Hotel Management (IIHM) by Taj Hotels India
Total Quality Management from Indian Institute of Hotel Management (IIHM) by Taj Hotels India
Confidential Information9
Hospitality Management & Development
Snigdha Banerjee ; Director Operations
Major Projects Pre-Opening and Post Opening Management of restaurants for “One & Only Royal Mirage Resort”- among the 10 best resorts in the world as declared by Conde Nast Traveler
Set Up and Operations in India for UEI Global Hotel Education for Berggruen Group, USA
Restaurant Manager with The Taj Group of Hotels, India
Human Resources solutions for Southern Sun Hotel, Dubai
Confidential Information10
Hospitality Management & Development
Snigdha Banerjee ; Director Operations
One & Only Royal Mirage , DubaiTaj Group of Hotels , India UEI Global Education India
Among the 10 Best Resorts in the World
Confidential Information11
Hospitality Management & Development
Shivraj Johar ; Business Head
19 years experience in Food & Beverages industry spread across Luxury Hotels, Banqueting and Restaurant Chains
Worked in Taj Group of Hotels for over 10 years in India and Maldives; Mayfair Celebrations – Gravis Hospitality, India; Jones Lang LaSalle, India
Type of Projects handled :
Pre-Opening and Operation of large Food & Beverages operations
Operations and Business Development of 5 Star Hotels
Restaurant Operations
Education
Diploma in Hotel Management, Catering Technology & Applied Nutrition from Institute of Hotel Management Chennai
Confidential Information12
Hospitality Management & Development
Shivraj Johar ; Business Head
Major Projects
Opened and Operated Taj Hotel in Maldives
Part of the Food & Beverages Team to launch Taj Residency in Vishakhapatnam
Operations for Mayfair Celebrations (Gaylord Restaurant) across North India
Handled Integrated Facilities Business Line for Jones Lang LaSalle, India
Confidential Information13
Hospitality Management & Development
Shivraj Johar ; Business Head
Taj Resort Maldives Gaylord Restaurant, New Delhi
Taj Residency, Vishakhapatnam
Confidential Information14
Hospitality Management & Development
Jagdeep Pillai ; Sales & Marketing
22 years experience in Hospitality Sales & Marketing
Worked in Le Meridien Hotels & Resorts for over 15 years and with Anantara Hospitality Group
Type of Projects handled :
Sales & Marketing Strategy
Brand Standards and Corporate Brand Development
Developing and Controlling Marketing and Advertising budgets
Database management & CRM
Public Relations, Media Buying, Media Relations, Road shows with major international property developers
Strategic & Promotional Tie-ups
Education
BTech Diploma in Hotel Management and Catering Studies from Thanet Technical College, Broadstairs, UK
Confidential Information15
Hospitality Management & Development
Jagdeep Pillai ; Sales & Marketing
Major Projects
Successful Marketing Strategy (including pre opening) & Brand Strategy for launch of “Qasr Al Sarab”; a luxury hotel by Anantara in Abu Dhabi
Marketing Strategy for “Desert Islands Resort & Spa”; a hotel by Anantara in Middle East. The hotel has won the prestigious “Conde Nast” hot destination award twice
Launched Marketing Steering Committee with Le Meridien regional office in the Middle East
Handled Le Meridien's involvement in Land Rover’s new car launch and Le Meridien’s coffee table magazine “Mosaic” to create brand awareness in the Middle East
Confidential Information16
Hospitality Management & Development
Jagdeep Pillai ; Sales & Marketing
Qasr Al Sarab, Abu Dhabi Desert Island Resort & Spa,
Abu Dhabi Le Meridien Middle East
Conde Nast hot destination award
Confidential Information17
Hospitality Management & Development
Sameer Deshpande ; Operations Manager
15 years experience in Hospitality Operations and Management
Worked with Elite Group, Bahrain; Palms Hotel, India ; Sahara India Parivar, India; & Sahil Resorts, India
Type of Projects handled :
Day to Day operations of a hotel
Maintaining service standards
Pre-Opening Management
Team Building
Inspection & Compliances
Quality Control
Budgeting and Manpower planning to make operations cost effective and in line with business goals
Education
Bachelors in Hotel Management from The Presidency College Of Hotel Management, India
Confidential Information18
Hospitality Management & Development
Sameer Deshpande ; Operations Manager
Major Projects
Operations Manager for Apartment Hotel of Elite Hospitality with 298 rooms in Bahrain
Pre-Opening and Opening of Sahil Sarovar Hotel in Lonvala, India
Concept and Planning for Radisson Spa & Resort, Alibaug
Conceptualization and Pre-Opening for 6 multi-cuisine restaurants at Amby Valley Sahara Lake City
Confidential Information19
Hospitality Management & Development
Sameer Deshpande ; Operations Manager
Elite Hospitality , Bahrain
Radission Resorts & Spa, Alibaug
Sarovar Hotel & Amby Valley , Lonvala
Confidential Information20
Hospitality Management & Development
Rahul Kotyan ; Food & Beverages
14 years of experience in Food & Beverages operations within Hotels, Multi-unit Restaurant operations and Pre-Opening & Project Startups
Worked with Taj Group; Ramee Group of Hotels; Flora Hotels, Dubai; MARS Restaurant, India and Lite Bite Foods, India
Type of Projects handled:
Heading Food & Beverages operations including Restaurants, Banquets, Conferences, Catering
Pre-Opening project operations
Menu Planning
Vendor and Product Sourcing
Team recruitment and training
Formulating standards and procedures
Education
Advanced Diploma in Hospitality Management from Australian College of Travel & Hospitality Management, Melbourne.
Diploma in Hotel Management, Catering & Nutrition from Institute of Hotel Management, Catering and Nutrition, Ahmedabad
Confidential Information21
Hospitality Management & Development
Rahul Kotyan ; Food & Beverages
Major Projects
Mumbai Operations for Lite Bite Foods with responsibilities including branding, operations, feasibility evaluation, recruitment & training, setting up systems, vendor handling
Handling Food & Beverages operations for 2 hotel apartments of Flora Hotels, Dubai
Pre-Opening and Operations of 7 restaurants at Ramee Royal Hotel, Dubai
Operations of 4 restaurants, nightclub and 24 hour room service with a team of 76 at Gordon House Mumbai & Pune
Pre-Opening of Masala Bay restaurant at Taj Land’s End, Mumbai
Confidential Information22
Hospitality Management & Development
Rahul Kotyan ; Food & Beverages
Flora Park Hotel, Dubai
Ramee Hotel, Dubai
Masala Bay Restaurant, Taj Land’s End, Mumbai
Confidential Information23
Hospitality Management & Development
Shaik Mohammad Sultan ; Corporate Chef
Culinary professional with more than 20 years of experience in industry and academia
Worked with Taj Group of Hotels, Elite Group Bahrain, Shri Shakti College of Management and Osmania University
Type of Projects handled:
Oversee Food & Beverages operations
Selection, Planning, Requisitioning for supplies and approval of Standard of Supplies
Coordinate the Planning of menus like-, Daily Buffets, Theme menus for banquets & food festivals
Controlling of all operational costs; food, labor and materials
Banquet Kitchen and Conference Operations standardization
Designing of facilities requirements in coordination & consultation with the builder, equipment manufacturers and suppliers
Education
Diploma in Hotel Management from Institute of Hotel Management, Catering Technology & Applied Nutrition, Hyderabad
Confidential Information24
Hospitality Management & Development
Shaik Mohammad Sultan ; Corporate Chef
Major Projects
Setting up 2 Hotel properties’ kitchen operations from ground zero in tandem with requirements on its catering role, budgets and desired business returns at the Elite Group, Bahrain
Sous Chef for Majorda Beach Resort, Goa, India
Chef De Partie at Taj Banjara, Hyderabad, India
Faculty; Food Production at Shri Shakti College of Management and Osmania University, Hyderabad
Confidential Information25
Hospitality Management & Development
Shaik Mohammad Sultan ; Corporate Chef
Elite Resort & Spa , Bahrain
Majorda Resort & Spa, Goa
Taj Banjara, Hyderabad
Confidential Information26
Hospitality Management & Development
Praveen Roy ; Advisor
25+ years stalwart of Indian Hospitality Industry
He has set up various hospitality projects across India and Internationally
Work experience includes Taj Group of Hotels for over 18 years and successful creation of Indian Institute of Hotel Management (IIHM)
Dean of IIHM and General Manager of the Taj Hotel
Setup of UEI Global Hotel Education in India for Berggruen Group, USA
Currently assisting Restructuring of Baisan Hospitality Institute and Hotels in Bahrain
Aldrin D’Cunha ; Advisor
A Visionary & Guiding Force for the team
An Advertising & Media expert
Setup Brainwave Advertising in Dubai and holds worldwide royalty for Qatar Yellow Pages
Member of Launch Team of Tata Yellow Pages in Mumbai
An Entrepreneurial and Business mindset
Our Value Addition Approach
Confidential Information28
Hospitality Management & Development
Value Addition Approach
Experienced Managers of Existing Hotels
Track Record in Profit Maximization
Solution for Distressed Assets
Support for Take Overs & Acquisitions
New Hotel Design and Build Support
Preparation for Asset Disposal
Financial Value Addition
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Hospitality Management & Development
Financial Value Addition
Deliver Profit Maximization
Complete Asset Management
Optimization of performance of distressed assets
Immediate & detailed examination to identify potential savings
Preparation of Annual Budget Plan broken down monthly
Preparation of monthly management accounts to include cash flow forecasts
Reappraisal of hotel management and employee structure to achieve maximum efficiency and best payroll to revenue ratio
Identification of all hotel capital requirements to include maintenance and capital projects with supporting justification and payback analysis
Review the hotel’s internal controls to ensure that all revenue is recorded properly and no exposure to cash losses are experienced
Preparation for Sale of Asset, is applicable
Sales & Marketing
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Hospitality Management & Development
Sales & Marketing
Development of annual Sales & Marketing Plan
Review and updating of all hotel collateral
Branding/Rebranding of hotel in the marketplace
Design of hotel website
Maximizing visibility of hotel on all websites
Establishment of hotel with all Third Party Intermediaries
Advertising & Marketing campaigns
Representation of hotel at Business Fairs
SWOT Analysis of Hotel
Human Resources
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Hospitality Management & Development
Human Resources
Review of organization structure and positions to ensure that labor costs are in line with the industry norm
Recruitment
Training & Development
Annual Training Plan
Compliance with all statutory hiring
Review of employee contracts
Compilation of job descriptions
Compilation of team hand book
Compilation with employment law
Ensure all legal obligations in relation to staff employment including contracts are fully observed
Hotel Operations
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Hospitality Management & Development
Hotel Operations
Effective Yield and Revenue Management
Cost Control- Effective management of Food & Beverage costs
Detailed assessment of management and key employees and an operational audit of hotel’s activities
Energy management
Complying with all statutory requirements- Fire, Health & Safety
Comment on hotel positioning and assessment of performance compared to competitive peer group
Root and branch examination of potential income generating areas in hotel to ensure no sales opportunities are lost
Review and amendment of all hotel literature including brochures, sales material, menus, wine lists and guest room documentation
Identification of existing key sales account and future potential accounts
Rigorous examination of purchasing procedures at hotel to ensure maximum efficiencies
Project Management
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Hospitality Management & Development
Project Management
Feasibility study of proposed site
Recommendations of design, layout of hotel and facilities
Recommendations on Interior Design scheme
Purchase of all pre opening items for the hotel
Ensure all statutory requirements are adhered to
Identifying and implementing a brand suitable for the hotel
Setting up and agreeing all standards of operation for the hotel
Quality Systems
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Hospitality Management & Development
Quality Management
Development of Standard Operating Manuals
Mystery Guest Audits
Implementing Standards
Benchmarking against competitors
Operation & Management Agreement
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Hospitality Management & Development
Management Agreement
Brainwave Management Services would require appointment under an Operations & Management Agreement
The initial term to be for a period of 5 years and can include joint break clauses
Management Fees will comprise % of Annual Gross Income and Incentive Fee from Gross Operating Profits
Of specific interests are Distressed Hotel / Restaurant and Upcoming Properties across India
Focus is also on Management tie-up with investors for their foray in Indian Hospitality space
We believe our value added approach will maximize owner returns not only in monetary terms but also in brand image
Confidential Information
Thank You
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Ashwin D’Cunha Email: [email protected]
Mobile: +91 9619279635