hosp pp

7
Sheraton Sheraton Miami Airport Hotel and Executive Meeting Center Miami Airport Hotel and Executive Meeting Center

Upload: tony-tamayo

Post on 07-Aug-2015

31 views

Category:

Education


6 download

TRANSCRIPT

Page 1: HOSP PP

SheratonSheratonMiami Airport Hotel and Executive Meeting CenterMiami Airport Hotel and Executive Meeting Center

Page 2: HOSP PP

Night AuditNight AuditIn charge of reviewing all the In charge of reviewing all the

reports preformed throughout reports preformed throughout

the day by Front Desk Agents, the day by Front Desk Agents,

making the necessary changes, making the necessary changes,

then going over them with then going over them with

management in the morning. management in the morning.

Also preforms any Front Desk Also preforms any Front Desk

responsibilities such as arrivals responsibilities such as arrivals

or departures throughout the or departures throughout the

night. Along with any phone night. Along with any phone

calls or issues that arise.calls or issues that arise.

Page 3: HOSP PP

Bell StaffBell Staff

Assisting guests with their Assisting guests with their

luggage to and from their luggage to and from their

rooms upon check-outs or rooms upon check-outs or

room-moves. They also room-moves. They also

serve as Valet at our serve as Valet at our

property, and Security property, and Security

throughout the day.throughout the day.

Page 4: HOSP PP

TheThe

RICKENBAKERRICKENBAKERSheraton’s restaurant on Sheraton’s restaurant on

property that serves a property that serves a

Breakfast Buffet from Breakfast Buffet from

6AM-11AM and a Dinner 6AM-11AM and a Dinner

Buffet from 6PM-11PM.Buffet from 6PM-11PM.

They’re open until 2AM They’re open until 2AM

however, working on-however, working on-

command with Room command with Room

Service.Service.

Page 5: HOSP PP

SecuritySecurity

Preforms a number of Preforms a number of

security checks throughout security checks throughout

the 10 floors, 4 times a the 10 floors, 4 times a

night. They’re only night. They’re only

scheduled from 11PM-7AM. scheduled from 11PM-7AM.

During this time, they also During this time, they also

assist the Front Desk and assist the Front Desk and

the Bell Staff with any guest the Bell Staff with any guest

issues or requests.issues or requests.

Page 6: HOSP PP

LogisticsLogistics

Avg. Rate per day (3PM-11AM) is $199.00 Avg. Rate per day (3PM-11AM) is $199.00 (+13% TAX)(+13% TAX)

Complimentary High-Speed WIFI, Airport Shuttle every 15 min/hr. Complimentary High-Speed WIFI, Airport Shuttle every 15 min/hr.

24-hour Heated Pool, Gym, and Business Center24-hour Heated Pool, Gym, and Business Center

405 Guest rooms and Suites, all with City or Golf Views405 Guest rooms and Suites, all with City or Golf Views

Optional PURE, Club Lounge, SPG, and Nonsmoking RoomsOptional PURE, Club Lounge, SPG, and Nonsmoking Rooms

Starwood Preferred Guest (SPG) Loyalty Program is ActiveStarwood Preferred Guest (SPG) Loyalty Program is Active

Page 7: HOSP PP

Nearby AttractionsNearby Attractions

Melreese Golf Course @ 0.3 milesMelreese Golf Course @ 0.3 miles

American Airlines Arena @ 5.0 milesAmerican Airlines Arena @ 5.0 miles

Coconut Grove @ 6.0 milesCoconut Grove @ 6.0 miles

Everglades National Park @ 7.0 milesEverglades National Park @ 7.0 miles

Ocean Drive @ 10.0 milesOcean Drive @ 10.0 miles

Lincoln Road Mall @ 10.0 milesLincoln Road Mall @ 10.0 miles