hoosier workbook client centered sales

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Making an Impact with Client-Centered Sales HOOSIER HOSPITALITY CONFERENCE PRESENTING: Stop Acting Like a Salesperson

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Page 1: Hoosier workbook client centered sales

Making an Impact with Client-Centered Sales™

Hoosier Hospitality ConferenCe

p r e s e n t i n G : Stop Acting Like a Salesperson

Page 2: Hoosier workbook client centered sales

Stop acting like a SaleSperSon

1 Using a ConsUltative apporoaCh:

2 the last word on bUdget:

3 differentiating yoUrself from yoUr Competition:

tHeM:

yoU:yoU:

signatureworldwide.com

Page 3: Hoosier workbook client centered sales

4 ContinUanCe

seMinar Workbook

Continuance

advancement

signatureworldwide.com

Page 4: Hoosier workbook client centered sales

5115 parkcenter avenue | Dublin, ohio 43017 | phone 800.398.0518 | signatureworldwide.com

Arm your team with the tools they need to develop and execute sales plans that get results. By using a non-manipulative, client-centered approach, your sales team can convert more incoming sales inquiries and make better sales calls every week, thus driving incremental revenues.

Signature Worldwide, a leader in sales and customer service training, delivers a high-energy, interactive session filled with role-plays and best practices that will help anyone responsible for closing a sale!

The Client-Centered SalesTM Course Covers:• Establishing credibility and rapport within the first minute of

a customer interaction

• How to ask better questions and be a better listener

• How to maintain higher rates and offer alternatives

• Responding to issues, concerns and objections

• Gaining commitment that builds client loyalty

• Asking for the business at the right time and in the right way

Description This training session teaches associates a simple formula for better selling that is guaranteed to increase conversion rates and revenues by building transactional and relationship selling skills.

Who Should Attend?Vice Presidents of Sales• Directors of Sales• Sales Managers• Business Development • ManagersRegional Managers•

Learning Objectives

Search the Internet and identify potential contacts• Create effective email communications • Identify the do’s and don’ts of email prospecting• Using sensory language when leaving voicemails• Use the power of the telephone in tandem with the Internet•

Help your clients find solutions

Order a free sales mystery shopping call today • Does your sales team know the right answers to customers’ questions? • Do they identify caller needs and create value before quoting rates? • Do they ask for the business?

The level of service you provide your prospects does make a difference. Don’t waste a single opportunity. Contact Amber Anthony Fox (614) 766-5101 or email [email protected] to take advantage of this offer.

Account Managers• Sales Representatives• Inside/Outside Sales Teams• Field Sales Representatives• Counter Sales Representatives•