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HomeTerminal® : Port Solution in 1 TouchMohammad Iqbal Mirza – Commercial & Operations Director
PORT SOLUTION IN 1 TOUCH 1
PT Pelabuhan Indonesia III
PORT SOLUTION IN 1 TOUCH 2
SURABAYA 4131
4337 4361
4611
4919
2013 2014 2015 2016 2017
Container Throughput
(in 1000 Teus)
New Era of Port Services
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Product/Service Centric Customer Centric
Strategy Create the Best Service Create the Best Solution for Customer
CultureProduct Culture – looking for newservice to develop
Customer Culture – searching for new needs to fill
Process New Product DevelopmentNew Solution DevelopmentCustomer Experience Management
Service Channel Physical Presentation On-Line Service
Port Service Activities
Port Services Beyond Port Services
Pelindo III Branding
Respond to the Industry Revolution 4.0
From Port Operator to Maritime Logistics Provider
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OCEAN TRANSPORTContainer, Bulk, Breakbulk
PORT OPERATOR INLAND TRANSPORT CONTAINER DEPOT
MARITIME LOGISTICS
• Vessel Berthing• Fresh Water• Bunkering• Shore Plug Electricity• Ship-Chandling• Waste Disposal• CIQ
VESSEL HANDLING PORT ACTIVITIES
• Discharge & Loading• 3rd Party Port
Management
LOGISTICS
• Import Package• Export Package• Door to Door• CCC/CDC• PLP• 3rd Party Logistics• Warehousing
CONTAINER MANAGEMENT
• Container Depot• Container Repair• Repositioning
EXISTING SERVICE CUSTOMERS NEW NEEDS
From Problem to Solution
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Traffic Congestion
Queuing at Customer
Service Center
Pilot ServiceInvisibility
Port Cost in-transparency
Port Operation Invisibility
NEW CUSTOMERS EXPERIENCE in Maritime Logistics Activities
NEW ERA of Port Services must be
Easy, Simple & Transparent
Introducing : HomeTerminal®
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HomeTerminal® : Port Solution in 1 Touch
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The First integrated maritime logistics application, consist of• Vessel Service, • Port Activities, • Logistics and • Container
Management module.
Will simplify operational activities of port stakeholders, shipping and logistics, as well as reducing logistics costs significantly.
HomeTerminal® Features
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Container Manage-
mentLogistics
Port Activities
Vessel Service
1. Vessel Service Booking
2. Vessel Tracking3. Pilot Appointment
and Rating4. Pilot & Harbor Tug
Monitoring5. Additional Vessel
Services6. Cost Estimation7. Booking History
Host to Host PAYMENT
1. Port Operation Booking
2. Discharge & Loading List Info
3. Cost Estimation4. Port Operation
RealtimeMonitoring
1. Delivery Order2. QR Code Gate3. Trucking
Appointment4. Delivery Cost
Estimation5. Truck Position
Tracking6. Container Status7. Mty Container
Available Status
1. Container Depo Booking
2. Container Stock & Inventory
3. Container M&R4. Container Stock
Image
Simplifying Shipping Activities
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VESSEL TRACKING PILOT RATING COST ESTIMATION
Easy Monitoring of Terminal Activities
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Real-time discharge and loading monitoring and productivity measurement
Logistics Services Visibility
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Delivery order from Tanjung Perak Port to consignee warehouse, including container status to monitor container movement
HomeTerminal as Market Place
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*) INSW : Indonesia National Single Window**) PLB : Pusat Logistik Berikat
Benefit to Maritime Business Stakeholder
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Previous After HomeTerminal
Shipping Line
• Appoint Port Agent to control and monitor Port Operation Activities
• Spare some cost for extra un-declare operation cost
• Principals are able to control and monitor port operation activities directly from their offices or @home.
• Port Cost is very transparent, no extra cost, no agency cost.
Shipper• Appoint forwarder and trucking
company, then supervise them to execute export cargo
• Using HomeTerminal to execute export cargo by single touch.
Consignee
• Delivery order release at shipping line office by using original B/L and then sub-sequently appoint forwarding or trucking company to deliver container from terminal to their factory/warehouse
• Using HomeTerminal to to release container from Terminal, just by using On-line Delivery order and QR Code.
Trucking Company & Forwarding
• Direct contact to customers to seek trucking order
• Grabbing customers from HomeTerminal as a marketplace
To Become Port Service 4.0
• Integrated maritime logistics services
• Simplifying vessel services
• Port service Flexibility
• Vessel and cargo Real Time Monitoring
• Reduce operation cost
• Container Inventory Management
• Logistics market place
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