hologuide

Something radically different

Hologuide® from VBC ® is a world-first virtual intelligence assistant.

This incredible technolog provides exciting new opportunities for a variety of industries to engage with their customers and visitors and is set to revolutionise consumer- technology interactions.

Hologuide® is a human-sized andhuman-shaped display that interactswith and guides customers.

What is a Hologuide®?

Mood measurementIdentify people’s mood andresponding accordingly

Voice Recognition Full voice recognition in Englishand very shortly, 29 other languages

One to One AudioSpeech and messaging directionallyfocused towards a specific place or person

Face DetectionNoticing people looking/approachingthe Hologuide and greeting them

Customer ExitNoticing people moving away from theHologuide and saying goodbye.

Customer CountingCounting customers in a defined space.Hologuide® has a short term memoryso does not count people twiceNo images/faces are stored so complieswith data protection

Scheduled Graphic OverlaysIf you wish your guide to show or demonstrate something this can simply be dropped in remotely

Real Human interactionNo animations or avatars, all of ourguides are produced with real actorsor actresses

Remote Support and managementOnce installed your Hologuide® will notifyyou/us if there are any emerging hardwareissues. In most cases these can be fixed without anybody noticing

What your Hologuide® assistant will give you

The Hologuide® from VBC® offers you a new way to attract and engage with customers in your stores. It brings together a range of sophisti-cated technologies all of which you or customers shouldn’t notice.

What matters is the experience your customers have as they interact with the Hologuide® and the positive feeling they leave with. This solution is about creating happy and loyal customers while delivering on everything from way finding to sales assistance.

Its built in intelligence means it is capable of targeting the specific customers with specific information and a specific time. A bit like cookies enabled in the real world!

Some of the standard features others can only imagine include the following:

Can you show me where the coffee

shop is?

Do you have any offers on footwear

today?

Did she just smileat me as I

walked past?

Hologuide® BEHIND THE SCENES it sees, attracts, hears, thinks and responds

13.20pm | Female | 25-35 years | Mood: Happy

Engaged for 1 to 1 for 3.25 minutes

ALL OF THE DATA CAPTURED IS SENT TO YOU IN

REAL TIME REPORTS

What happens in an instance?

Hologuide® BEHIND THE SCENES Makes a decision on the rules you set ofhow you would like it to respond tocustomer based on the info it has collated

Hologuide® WHAT CUSTOMER EXPERIENCES“Good afternoon, how are you? Can I assistyou with anything today? We have some amazingoffers today specially for you, look...”

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Lets talk

For more information on the new Hologuide®visit www.vbc.ie

Alan DowlingCEO of VBC

e: alan.dowling@vbc.ie

t: 00353 87 3568692

tw: @vbchologuideVBC Innovation Centre, Castlebar, County Mayo. Ireland

Data Reporting

Each time a customer interacts with the Hologuide , we record

exactly what they did and when. We make this information available

to our clients in digest form via a special website, and the data can

also be emailed to stakeholders on a daily or weekly basis as a

spread-sheet. When designing the presentation for the Hologuide

with a client, we also consider what feedback the client particularly

wants to glean from customers and this is incorporated into the

design of the data reports.

Real timeDataReporting

What a Hologuide® needs

The floor foot print Is 650mm x 1770mm but there should be a

radius of at least 2 meters in front of a Hologuide® to allow people

to see her, and to permit a good distance between passing

customers and the installation.

Apart from a power supply, the Hologuide® needs WIFI connectivity

with no firewall.