hoh siew wai professional cv
TRANSCRIPT
Hoh Siew Wai Resume
Personal Particulars
Name : Hoh Siew Wai
IC Number : 770215-14-5719 (A 3600914)
Current Address : 10, Jalan Suria 5, Taman Suria, 43000, Kajang. Selangor, D.E.. Malaysia.
Permanent Address : 10, Jalan Suria 5, Taman Suria, 43000, Kajang. Selangor, D.E.. Malaysia.
Contact Number : +(6) 016 – 333 1692 (Mobile Phone) +(6) 0 3 – 8736 1296 (Residence)
E-mail : [email protected]
Age : 37
Date of Birth : 15th February, 1977.
Race : Chinese
Gender : Male
Religion : Buddhism
Marital Status : Married
Permanent Residence : Malaysian
Health : Excellent
Language Spoken : English, Bahasa Malayu, and Mandarin
Dialect Spoken : Cantonese and Hokkien
1
Hoh Siew Wai Resume
Languages Written : English, Bahasa Malayu, and Chinese
License Possessed : Car (Class D)
Educational Background
Highest Level Level : Bachelor DegreeGrade : PassField of Study : Information System EngineeringMajor : System Analysis and Design, Software EngineeringAwarded : Campbell University, North Carolina, U.S.A. Graduation Date : 09th June, 2001Name of Institution : Tunku Abdul Rahman College
Main Campus of Kuala Lumpur.
Second Highest Level Level : Advanced Diploma Grade : MeritField of Study : Information System EngineeringMajor : System Analysis and Design, Software EngineeringAwarded : Tunku Abdul Rahman College,
Main Campus of Kuala LumpurGraduation Date : 28th March, 2001Name of Institution : Tunku Abdul Rahman College,
Main Campus of Kula Lumpur.
Third Highest Level Level : Diploma Grade : PassField of Study : Information System EngineeringMajor : System Analysis and Design, Software EngineeringGraduation Date : 6th May, 1999Name of Institution : Tunku Abdul Rahman College, Main Campus, Kuala Lumpur.
CertificationCertificate : Certificate in Computer Studies (C.C.S.)Grade : PassField of Study : Computer StudiesMajor : System Analysis and Design, Software Engineering
2
Hoh Siew Wai Resume
Graduation Date : 20th March, 1998Name of Institution : Tunku Abdul Rahman College, Main Campus, Kuala Lumpur.
Secondary EducationLevel : SPMField of Study : ScienceGrade : Grade IIGraduation Date : 1995Name of Institution : S.M.Chong Hwa,
Jalan Gombak, Kuala Lumpur.
Other Academy Courses Attended
(1).Course : Project Management Professional (PMP)Field of Study : Project ManagementDate : 08th September, 2011 – 11th September, 2011Name of Institution : iKompass Solution (Malaysia) Sdn. Bhd.Tentative Date to Certified : 1st Quarter, 2013.
Other Courses Attended
(1).Course : Asas Payung Terjun (Basic Airborne)Field of Study : Military Combat ParachutingDate : 20th September, 1999 – 23rd October, 1999Name of Institution : Pusat Latihan Peperangan Khusus,
21 Commando, Sungai Udang, Melaka.
(2).Course : Kadar Bakal PTTR Field of Study : Basic Military CourseDate : 01st March, 2000 – 30th March, 2000Name of Institution : Rejimen 503 (A.W.) Ipoh, Perak.
3
Hoh Siew Wai Resume
Job Skills.
IBM Mainframe in Platform OS/390, zOS, Cobol and Cobol CICS programming.
Project Management.
Regional project management
Staff / Team Management and Staff Training.
Employment History
1.Company Name : HSBC Electronic Data Processing (Malaysia) Sdn.
Bhd. - HDPMGround Floor, Wisma Hamzah Kwong Hing,No.1 Leboh Ampang,51000 Kuala Lumpur, West Malaysia.
Position : Project Manager cum Commercial Banking Off Shore Global Transformation Team Manager / Line Manager
Level : Asst. Vice President, reporting to Business Unit HeadSpecialization : Business solutioning and project management on
Commercial Banking projects and Resourcing Manager Industry : Financial Institution / BankingDate : 18th June, 2015 – PresentWork Description : 1) Line Manager to Commercial Banking Team
(CMB). 2) Manage the Commercial Banking project
3) Provide solutioning for Commercial Banking Project.
4) Key chair person on the Project Working Group (PWG) and Project Steering Committee (PSC). 5) Team Management and Resourcing Management.
Completed Projects 1) HSBC Sri Lanka Commercial Banking Visa convert to MasterCard.
2) HSBC Philippines Commercial Banking Visa convert to MasterCard.
3) Malaysia Commercial Banking Supplier ChainSolution (SCS-AI).
4
Hoh Siew Wai Resume
On Going Projects 1) Global Project Manager to Global Standard – Payment Transparency
Other Management Role
1) Managing Commercial Banking Team, including daily management and responsible on Recruitment.
2) Member of the management team of HSBC Global Transformation Center Malaysia.
2.Company Name : Bank Of China (Malaysia) Berhad
2nd Floor, Plaza OSK,25 Jalan Ampang,50450 Kuala Lumpur, Malaysia.
Position : Personal Banking Department Manager / Card Centre Manager / Project manager
Level : Manager, report to Director of Personal Banking Department
Specialization : Business solutioning and project management on Personal Banking key projects
Industry : Business user Project Solutioning / Project Management
Date : 06th July, 2012 – 17th June, 2015Work Description : 1) Propose / Design new product features to the
Bank which applicable in Malaysia market.2) Main liaison to Head Office in Beijing and Hong Kong.
3) Main liaison to Information Technology Department, Risk Management Department, Internal and External Auditors, Bank Negara Malaysia (BNM), relevant authorities such as ABM, various card brand office, including MasterCard, Visa, Union Pay and MEPS. 4) Liaison to other Head Of Departments (HOD). 5) Responsible the designed products is comply with local regulatory and industry compliance and practices. 6) Manager in-charged on Bank Of China (Malaysia) Berhad Great Wall Prepaid Card ( GWPPC) operation
5
Hoh Siew Wai Resume
Projects 4) Bank Of China (Malaysia) Berhad Great WallInternational Credit Card (GWICC) Issuing.- Responsible to obtain approval from Bank
Negara Malaysia (BNM).- Responsible to obtain approval from
UnionPay International.- Incharge of the entire Project Management.
5) MasterCard Debit Issuing6) MasterCard Credit Issuing7) Union Pay Debit Card8) Interbank Giro (IBG).9) Merchant Acquiring System.10) ATM.11) UnionPay Online Payment (UPOP).12) Malaysia Chip & PIN Projects.13) MyClear e-Debit.14) Fine tune and enhancement of the existing
UnionPay Prepaid Card.
3.Company Name : E2Power Sdn. Bhd - OCBC bank (M) Berhad
Level 9, Menara OCBC,18, Jalan Tun Perak,50050, Kuala Lumpur, Malaysia.
Position : Assistant Vice President Level : 24 th August, 2010 – 30 th April, 2011
Team Leader / Project Manager
01 st May, 2011 – 05 th July, 2012 Solutioning Manager / Project Manager
Specialization : Information Technology (Software) / Solutioning /Project Management in all Consumer Banking projects (Major in Credit Card, ATM MEPS and self service banking machines)
Industry : Information Technology (Software) / Solutioning /Project Management
Date : 24th August, 2010 – 05th July, 2012
6
Hoh Siew Wai Resume
Work Description :24 th August, 2010 – 30 th April, 2011 (Team Leader / Project Manager)
1) As the Team Leader to in-charge Capabilities Building (CB) team.2) Project Manager for the organization Mega
Projects / Key Projects.3) Present technical design to organization top
top management.4) Project budget estimation.5) Periodically update project / financial status to
Project Steering Committee. 6) Working closely and ensure goals alignment
with OCBC Headquarter (SG). 7) Drive and motivate the project team to
accomplish the projects.8) Liaise with external parties such as
gouvernement and semi-gouvernent, vendors, consultants and multi-level user on the projects’ scopes and draft for projects’ plan.
9) Conceptualize the project and ensure the Project team understanding the scopes of the project.
10) Ensure the satisfactions of Customers and the interest of the bank.
01 st May, 2011 – 05 th July, 201 (Solutioning Manager / Project Manager)
1) Manage key / mega projects for MY & SG Consumer Banking (Credit Card, ATM, Card Application origination, Internet Banking, Channels and Branch Transformation).
2) Provide and evaluate solutions for the projects.3) Primary liaison to technical team, vendor and
business users.4) Project budget estimation / and execute the
project within budget control.5) Periodically update project / financial status to
Project Steering Committee and top management.
6) Working closely and ensure goals alignment with OCBC Headquarter (SG).
7) Drive and motivate the project team to accomplish the projects.
7
Hoh Siew Wai Resume
Major projects Accomplished
24 th August, 2010 – 30 th April, 2011 (Team Leader / Project Manager)
1) IT Project Manager for the Malaysia Electronic Payment System (MEPS) Shared ATM Network (SAN) – Roll out on time with value added features, i.e. Cross Border transactions allowed and multi-tier service charge.
2) Current as the IT Project Manager for OCBC Malaysia Single Platform Credit Card Application System Upgrade Project.
3) Evaluator on the vendor system for the OCBC Malaysia / Singapore Single Platform Credit Card Application System Upgrade Project.
01 st May, 2011 – 05 th July, 201 (Solutioning Manager / Project Manager)
1) Solutioning Manager / IT Project Manager for OCBC MY on Credit Card application upgrade project for both MY and SG.2) Solutioning Manager / Project Manager for
Payment Card Industry – Data Security Standard (PCI DSS) exercise, successfully identifies all risks, non-compliances, take actions to suggest, monitor and close the risks.
3) Deployment Manager for Cheque Scan Deposit Machine (CSDM).
4) Solutioning Manager / Project Manager for Employee Provident Fund (EPF) Kiosks at OCBC branches.
5) Solutioning Manager / Project Manager for Bank Negara Malaysia (BNM) new notes – Recalibrate all eLobby machines and Teller Assist Unit (TAU) to deposit and dispense new issued notes.
6) Solutioning Manager / Project Manager for ATM Card Forced PIN Change.
8
Hoh Siew Wai Resume
4.
Company Name : CIMB Bank Berhad Level 4, Menara Southern Bank, 83 Medan Setia 1, Plaza Damansara, Bukit Damansara, P.O. Box 12281, 50772 Kuala Lumpur, Malaysia.
Position : Assistant Vice President cum Senior System AnalystLevel : Team LeaderSpecialization : Credit Card Management SystemIndustry : Information Technology (Software)Date : 04th August, 2008 – 23rd August, 2010Work Description : 1) As the Team Leader to in-charge a Project
Development Team.2) Drive and motivate the project team to
accomplish the projects.3) Liaise with Vendors, Consultatants and
multilevel user on the projects’ scopes and draft for projects’ plan.
4) Conceptualize the project and ensure the Project team understanding the scopes of the project.
5) Cost estimation and prepare for project progress milestone.
6) Perform technical design and review source code of Programmers, Analyst Programmers and System Analyst.
7) Coordinate for all channels through out the entire SDLC.
8) Ensure the satisfactions of Customers and the interest of the bank.
Major projects Accomplished
1) As Technical Manager and Deputy IT Project Manager for CIMB Bank Credit Card Expansion for Singapore Region (Bank Management key project for year 2008 & year 2009).
2) As the Technical Manager and IT Project Manager for 2008’s Visa Collection Only Compliance Project.
3) IT Project Manager for CIMB Bank Singapore region in acquiring business.
4) Involved in Credit Card Application System upgrade.
5) Management level / IT decision maker for weekly Production System Support (Route basis).
9
Hoh Siew Wai Resume
5.Company Name : Scope International (M) Sdn. Bhd.
Level 1 Crystal Plaza, Lot 4, Jalan 51A/223, 46100 Petaling Jaya, Selangor, Malaysia.
Position : System AnalystLevel : Team LeaderSpecialization : Credit Card Management SystemIndustry : Information Technology (Software)Date : 01st August, 2006 – 03rd August, 2008 Work Description: 1) Handle Project especially in CardLinK / In-
house Customization.2) Perform SDLC.3) Liaise with vendors, consultants and user on
requirement’, projects’ scopes and draft for projects’ plan.
4) Conceptualize the project and prepare functional specification, system design.
5) Cost estimation and prepare for project progress milestone.6) Work with Application
programmers/programmers on coding, debugging and unit testing.
7) Conduct for User Acceptance Testing (U.A.T.) and convince user to accept IT solution.
8) Plan for project implementation/ Cutover.9) Post Implementation Evaluation.10) Production Problem Resolution
Major projects Accomplished
1) As key team member for October’ 2006 Compliance for Hong Kong, Malaysia, India, Singapore, Indonesia, Thailand, India, Taiwan & Manhattan Bank in Hong Kong.
2) Modify in-house Cash Advance MasterCard Outgoing file to be sent to MasterCard on Global Brand Compliance project.
3) As the Team Leader for Production System Support for Hong Kong region on all Credit Card / Merchant / Application.
4) As IS Driver for Visa / MasterCard / Amex Annual Compliance.
5) Project Managers / Trainers / Technical examination designer / Interviewer for Asia Region Credit Card Application Production System Support Hubbing project.
10
Hoh Siew Wai Resume
6.Company Name : Southern Bank Berhad
Level 4, Menara Southern Bank, 83 Medan Setia 1, Plaza Damansara, Bukit Damansara, P.O. Box 12281, 50772 Kuala Lumpur , Malaysia.
Position : System Analyst (S.A)Level : Senior ExecutiveSpecialization : CardLink (Credit Card) Industry : Information Technology (Software)Date : 12th February 2001 – 31st July, 2006Management Role : 1) Supervising two (02) staffs : -
Analyst Programmer & ProgrammerWork Description: 2) Handle Project especially in CardLink.
3) Perform SDLC.4) Liaise/Vendors/Consultatants with user on
requirement’, projects’ scopes and draft for projects’ plan.
5) Conceptualize the project and prepare functional
specification, system design.6) Cost estimation and prepare for project progress milestone.7) Work with Application
Programmers/programmers on coding, debugging and unit testing.
8) Conduct for User Acceptance Testing (U.A.T.) and
convince user to accept IT solution.9) Plan for project implementation/ Cutover.10) Post Implementation Evaluation.11) Staff Training.12) Production Problem Resolution.
Major projects Accomplished
1) Multiple Application (Centralized) Rates System.
2) Falcon Fraud Monitoring System.3) EMV Chip Based Credit Card.4) Yearly Compliances.5) Redesign and layout of new cardholder
statement.6) CardLink Security.7) CardLink Extended Payment Plan (C.E.P.P.).8) MasterCard BankNet TCP/IP Protocol.9) Interbank Giro.
11