hkust 07.11.2015

50
Starting a web-platform or a market place? Key Questions When Scaling An O2O Business Platform Across Asia

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Page 1: HKUST 07.11.2015

Startingaweb-platformoramarketplace?KeyQuestionsWhenScalingAnO2OBusinessPlatformAcrossAsia

Page 2: HKUST 07.11.2015

WhatYouWillLearn

1. Who’slalamove?

2. Startingyourmarketplace

3. Growingyourmarketplace

4. Takeaways

Page 3: HKUST 07.11.2015

Who’slalamove?

1

Page 4: HKUST 07.11.2015

BlakeLarsonHeadOfInternational

BorisStoyanov-BrignoliCreativeLead|Marketing

AboutUs

STARTING GROWING TAKEAWAYINTRO

Page 5: HKUST 07.11.2015
Page 6: HKUST 07.11.2015

WhoIslalamove?

Van,motorcycle,lorry,&truck

Instantmatching

Tracking

24/7

20145cities

201520cities

DEC.2013Launch

250kusers

+USD10M

450kusers

+USD10M

STARTING GROWING TAKEAWAYINTRO

Page 7: HKUST 07.11.2015

OurPositioning

STARTING GROWING TAKEAWAYINTRO

*(cash/livestock/frozenmeat)

Whattypeofgoods?Regular Special*

Whatdistances?Intra-city Intercity Inter-province International

Page 8: HKUST 07.11.2015

O2O,WhyIsItUnique?

STARTING GROWING TAKEAWAYINTRO

Page 9: HKUST 07.11.2015

Startingyourmarketplace

2

Page 10: HKUST 07.11.2015

Platformvs.Marketplace

GROWING TAKEAWAYINTRO STARTING

Amatterofprice&qualitycontrol

Page 11: HKUST 07.11.2015

Platformvs.Marketplace

GROWING TAKEAWAYINTRO STARTING

What’syourlevelofimplication?

Page 12: HKUST 07.11.2015

ProductEvolution

GROWING TAKEAWAYINTRO STARTING

Page 13: HKUST 07.11.2015

KeyChallenges

GROWING TAKEAWAYINTRO STARTING

WhoamItalkingto?

Page 14: HKUST 07.11.2015

KeyChallenges

GROWING TAKEAWAYINTRO STARTING

Chicken&eggs

Page 15: HKUST 07.11.2015

KeyChallenges

GROWING TAKEAWAYINTRO STARTING

Tactics

Demand Supply

Page 16: HKUST 07.11.2015

KeyChallenges

GROWING TAKEAWAYINTRO STARTING

KPI

Retention

Fulfillment

Page 17: HKUST 07.11.2015

KeyChallenges

GROWING TAKEAWAYINTRO STARTING

Facingcompetition

Page 18: HKUST 07.11.2015

KeyChallenges

GROWING TAKEAWAYINTRO STARTING

FindingPartners

Page 19: HKUST 07.11.2015

KeyOpportunities

GROWING TAKEAWAYINTRO STARTING

Traditionalvs.Tech

API

Realtimepooling

Networkeffect

Notassets

Page 20: HKUST 07.11.2015

KeyOpportunities

GROWING TAKEAWAYINTRO STARTING

Underutilizedcapacity&fragmentation

Page 21: HKUST 07.11.2015

HowToMakeMoney

GROWING TAKEAWAYINTRO STARTING

Demand Supply

Page 22: HKUST 07.11.2015

Growingyourmarketplace

3

Page 23: HKUST 07.11.2015

BREADTH

DEPTH

Tactics

TAKEAWAYINTRO STARTING GROWING

Breadthvs.Depth

Page 24: HKUST 07.11.2015

CoreValues&Assets

TAKEAWAYINTRO STARTING GROWING

Speed

Execution

Replication

Localization

Page 25: HKUST 07.11.2015

Objectives&Stages

TAKEAWAYINTRO STARTING GROWING

CAC

Cashflow

Networkeffect

Criticalmass

Page 26: HKUST 07.11.2015

Objectives&Stages

TAKEAWAYINTRO STARTING GROWING

Cohort

LifetimeValue

Page 27: HKUST 07.11.2015

DoYouKnowWhoYouAre?

Beforeyouscale,knowwhoyouserveandwhoyouare

TAKEAWAYINTRO STARTING GROWING

Page 28: HKUST 07.11.2015

Scale

Requires

Process

HowDoIPrepareToScale

TAKEAWAYINTRO STARTING GROWING

Page 29: HKUST 07.11.2015

WhatAreTheyKeyDecisionsINeedToEvaluate?

TAKEAWAYINTRO STARTING GROWING

Page 30: HKUST 07.11.2015

SoShouldIExpandToChina?

TAKEAWAYINTRO STARTING GROWING

Page 31: HKUST 07.11.2015

WhereToInvestNext?

Norightanswer

Individualandpersonalopinionsoninvestors

TAKEAWAYINTRO STARTING GROWING

Page 32: HKUST 07.11.2015

Takeaways

4

Page 33: HKUST 07.11.2015

Yourstart

INTRO STARTING GROWING TAKEAWAY

Whatisparticularlytransformativeabouttheservice?

Whynow?

Whyhasn’tthisbeendonealready?

Whatcouldtheserviceultimatelybecomeandhowdoesthatchangethemarketopportunity?

Page 34: HKUST 07.11.2015

Yourmarket

INTRO STARTING GROWING TAKEAWAY

Bytacklingaparticularprobleminamorenarrowly

definedmarket,astart-upcanbecomethenew

standardinthatmarket.

Page 35: HKUST 07.11.2015

Acquisition

INTRO STARTING GROWING TAKEAWAY

Vs. CreativePAID

Page 36: HKUST 07.11.2015

Supplyside

INTRO STARTING GROWING TAKEAWAY

Costper lead

Training

Backgroundcheck

On-boarding

Page 37: HKUST 07.11.2015

INTRO STARTING GROWING TAKEAWAY

Demonstrate

Efficiency

FromTechnology

Page 38: HKUST 07.11.2015

"10 things I wish I had known before I started Easyvan”Shing Chow, Founder & CEO

Page 39: HKUST 07.11.2015

You need a great body to build a great company

1

Page 40: HKUST 07.11.2015

You need to surround yourself with talents

2

Page 41: HKUST 07.11.2015

You need to think bigger

3

Page 42: HKUST 07.11.2015

You need to do a lot of sales

4

Page 43: HKUST 07.11.2015

You will almost go to the brink of depressionsometimes

5

Page 44: HKUST 07.11.2015

You will be on cloud nine on some days

6

Page 45: HKUST 07.11.2015

5 and 6 will happen on the same day

7

Page 46: HKUST 07.11.2015

Ideas matter, but matter only 1%

8

Page 47: HKUST 07.11.2015

You need to be tough on yourself, but also tough on others

9

Page 48: HKUST 07.11.2015

It is very very very tough and it is not for most people

10

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49

Thank You