hitachi high performance nas platform hardware reference manual

MK-99BA012-13

Hitachi High-performance NAS PlatformHardware Reference

Release 8.2

ii Hitachi High-performance NAS Platform

© 2011-2014 Hitachi, Ltd. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or stored in a database or retrieval system for any purpose without the express written permission of Hitachi, Ltd.

Hitachi, Ltd., reserves the right to make changes to this document at any time without notice and assumes no responsibility for its use. This document contains the most current information available at the time of publication. When new or revised information becomes available, this entire document will be updated and distributed to all registered users.

Some of the features described in this document might not be currently available. Refer to the most recent product announcement for information about feature and product availability, or contact Hitachi Data Systems Corporation at https://portal.hds.com.

Notice: Hitachi, Ltd., products and services can be ordered only under the terms and conditions of the applicable Hitachi Data Systems Corporation agreements. The use of Hitachi, Ltd., products is governed by the terms of your agreements with Hitachi Data Systems Corporation.

Hitachi is a registered trademark of Hitachi, Ltd., in the United States and other countries. Hitachi Data Systems is a registered trademark and service mark of Hitachi, Ltd., in the United States and other countries.

Archivas, Dynamic Provisioning, Essential NAS Platform, HiCommand, Hi-Track, ShadowImage, Tagmaserve, Tagmasoft, Tagmasolve, Tagmastore, TrueCopy, Universal Star Network, and Universal Storage Platform are registered trademarks of Hitachi Data Systems Corporation.

AIX, AS/400, DB2, Domino, DS8000, Enterprise Storage Server, ESCON, FICON, FlashCopy, IBM, Lotus, OS/390, RS6000, S/390, System z9, System z10, Tivoli, VM/ESA, z/OS, z9, zSeries, z/VM, z/VSE are registered trademarks and DS6000, MVS, and z10 are trademarks of International Business Machines Corporation.

All other trademarks, service marks, and company names in this document or website are properties of their respective owners.

Microsoft product screen shots are reprinted with permission from Microsoft Corporation.

Hardware Reference iii

Notice

Hitachi Data Systems products and services can be ordered only under the terms and conditions of Hitachi Data Systems’ applicable agreements. The use of Hitachi Data Systems products is governed by the terms of your agreements with Hitachi Data Systems.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/). Some parts of ADC use open source code from Network Appliance, Inc. and Traakan, Inc.

Part of the software embedded in this product is gSOAP software. Portions created by gSOAP are copyright 2001-2009 Robert A. Van Engelen, Genivia Inc. All rights reserved. The software in this product was in part provided by Genivia Inc. and any express or implied warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose are disclaimed. In no event shall the author be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this software, even if advised of the possibility of such damage.

The product described in this guide may be protected by one or more U.S. patents, foreign patents, or pending applications.

Notice of Export Controls

Export of technical data contained in this document may require an export license from the United States government and/or the government of Japan. Contact the Hitachi Data Systems Legal Department for any export compliance questions.

iv Hitachi High-performance NAS Platform

Document Revision Level

Contact

Hitachi Data Systems 2845 Lafayette Street Santa Clara, California 95050-2627 https://portal.hds.com

North America: 1-800-446-0744

Revision Date Description

MK-96BA001-P November 2006 First publication

MK-96BA001-00 February 2007 Revision 00, replaces and supersedesMK-96BA001-P.

MK-96BA001-01 June 2007 Revision 1, replaces and supersedesMK-96BA001-00.

MK-96BA001-02 May 2008 Revision 2, replaces and supersedesMK-96BA001-01.

MK-96BA001-03 June 2009 Revision 3, replaces and supersedesMK-96BA001-02.

MK-96BA001-04 August 2009 Revision 4, replaces and supersedesMK-96BA001-03.

MK-99BA012-12 February 2012 Revision 5, replaces and supersedesMK-96BA001-04.

MK-99BA012-13 April 2014 Revision 6, replaces and supersedesMK-99BA012-12.

Hardware Reference v

Table of Contents

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiElectrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiSafety and Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiElectrical Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiData Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiMandatory Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

International Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ixCanadian Department of Communication Compliance Statement . . . . . . . . . xAvis de conformité aux normes du ministère des Communications du Canada xRadio Protection for Germany. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xFood and Drug Administration (FDA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xChinese RoHS Compliance Statement for the Hitachi High-performance NAS Plat-form™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Other Useful Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Browser Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

System Cabinet and Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5The Components in the System Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Server Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Attaching the Stabilizer Plate to the System Cabinet . . . . . . . . . . . . . . . . . . . . . . . 8

Hitachi High-performance NAS Platform™ Components . . . . . . . . . . . . . 9Introducing the Hitachi High-performance NAS Platform™ . . . . . . . . . . . . . . . . . . . 9Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

NIM1045 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13NIM1050/NIM1060 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14NIM1200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15FSA20xx/FSX20xx . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16FSB302x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17FSB303x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17SIM41xx . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18SIM4322 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19SIM4324 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

vi Hitachi High-performance NAS Platform

Power Supply Unit (PSU600/PSU610) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21PSU and Battery Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Replacing System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Replacing a Hitachi High-performance NAS Platform™ Module (Non-Upgrade) . . . . 25Upgrading a Sever/Cluster by Replacing Modules . . . . . . . . . . . . . . . . . . . . . . . . 26

Upgrading a Series 2000 Hitachi High-performance NAS Platform™ to Series 3000 26

Replacing a NIM 1060 with a NIM 1200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Replacing a NIM 1060 with a NIM 1200 in a Single/Standalone Server . . . . 28Replacing a NIM1060 with a NIM1200 Module in Cluster Nodes . . . . . . . . . 30

Replacing an FSA Module with an FSX Module . . . . . . . . . . . . . . . . . . . . . . . .32Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Replacing a PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Replacing a Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Replacing a Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36Rebooting, Shutting Down, and Powering Off the Hitachi High-performance NAS Plat-

form™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Rebooting or Shutting Down a Server/Cluster . . . . . . . . . . . . . . . . . . . . . . . .37Powering Down the High-performance NAS Platform for Maintenance . . . . . . . .38Powering Down the High-performance NAS Platform for Shipment or Storage . .39

Powering On a Hitachi High-performance NAS Platform™/Cluster . . . . . . . . . . . . . 39

Management Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41RS-232 Serial Management Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Hardware Reference vii

Safety Information

Safety Information

Electrostatic Discharge PrecautionsTo ensure proper handling of system components and to prevent hardware faults caused by electrostatic discharge, follow all safety precautions:

• Wear an anti-static wrist or ankle strap.

• Observe all standard electrostatic discharge precautions when handling plug-in modules or components that have been removed from any anti-static packaging.

• Avoid contact with backplane components and module connectors.

Safety and Handling PrecautionsTo ensure safe handling and correct operation of the equipment, follow all the safety precautions and instructions:

• Observe safe lifting practices. Each High-performance NAS Platform or each storage array can weigh 66 lb. (30 kg) or more. It is important to note that at least two people are required to handle and position them.

• A storage cabinet must be loaded correctly to prevent any serious injuries.

1. Place the Fibre Channel switches in the center of the storage cabinet. The recommended rack unit positions are 23 and 24. The positions can be adjusted according to a specific storage cabinet configuration.

2. Load and position the High-performance NAS Platform(s) directly above the Fibre Channel switches.

3. The System Management Unit (SMU) should be placed directly below the Fibre Channel switches.

4. The first storage enclosure should be positioned at the bottom of the storage cabinet. Additional enclosures are then placed above existing enclosures, going towards the top of the system cabinet.

5. Once the bottom half of the storage cabinet has been filled, the top half of the storage cabinet can be filled. Begin by placing a storage component directly above the High-performance NAS Platform and fill upwards.

Note: All expansion cabinets including all storage enclosures, must be filled from the bottom to the top.

Warning:There is a risk that the cabinet could fall over suddenly. To prevent this from occurring:

• Do not remove more than one unit at a time.

• Hitachi Data Systems recommends that the stabilizer plate be secured to the front of the system cabinet. For more information, see "Attaching the Stabilizer Plate to the System Cabinet," on page 8.

viii Hitachi High-performance NAS Platform

Electrical Precautions• Provide a suitable power source with electrical overload protection to meet the

power requirements of the system. The power requirements per cord are - North America: 2 phase, 208Vac, 24A max; 1 phase 110Vac, 16A max. Europe: 230Vac, 16A max.

• Provide a power cord suitable for the country of installation if a power cord is not supplied.

• Provide a safe electrical ground connection to the power cord (check the grounding of an enclosure before applying power).

• Only operate the High-performance NAS Platform from nominal mains input voltages in the range 100 - 240Vac, 60-50Hz, 7-3.5A.

Caution:Turn off all power supplies or remove all power cords before undertaking servicing of the system.

• Unplug a system component if it needs to be moved or if it is damaged.

Note: For additional data protection, it is recommended to use an external UPS to power the High-performance NAS Platform. Also, each of the redundant power supplies in the High-performance NAS Platform and in the storage subsystems should be operated from a different mains power circuit in order to provide a degree of protection from mains power supply failures. In the event that one circuit fails, the other will continue to power the High-performance NAS Platform and the storage subsystem.

Data Security• Each storage enclosure contains multiple removable hard disk drive (HDD)

modules. These units are fragile. Handle them with care and keep them away from strong magnetic fields.

• All supplied plug-in modules and blanking plates must be in place to complete the internal circuitry and enable air to flow correctly around an enclosure.

• Using the system for more than a few minutes with modules or blanking plates missing can cause an enclosure to overheat, leading to power failure and data loss. Such use may invalidate the warranty.

• A loss of data can occur if a hard drive module is removed. Immediately replace any modules that are removed. If a module is faulty, replace it with one of the same type, of at least the same capacity and speed.

• Always shut down a High-performance NAS Platform before it is moved, switched OFF, or reset.

• Maintain backup routines.

Hardware Reference ix

Safety Information

• The SFPs approved for use with supported storage enclosures vary depending on the original manufacturer of the unit. SFPs qualified for older systems might not be approved for use with the most current storage systems. To ensure proper operation of the High-performance NAS Platform and the storage subsystems, use only the approved replacement parts for each system, which can be purchased by contacting your sales representative.

• Do not abandon backup routines. No system is completely foolproof.

Mandatory RegulationsThe sections that follow outline the mandatory regulations governing the installation and operation of the system. Adhere to these instructions to ensure that regulatory compliance requirements are met.

International StandardsThe equipment described in this manual complies with the requirements of the following agencies and standards:

• CSA 60950-1/UL 60950-1; EN 60950-1

• FCC Part 15, Class A; EN 55022 Class A; EN 55024

Federal Communications Commission (FCC)This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if it is not installed and used in accordance with the instruction manual, might cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference, in which case the users will be required to correct the interference at their own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Neither the provider nor the manufacturer is responsible for any radio or television interference caused by using non-recommended cables and connectors, or by unauthorized changes or modifications to this equipment.

Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. The device can not cause harmful interference.

2. The device must accept any interference received, including interference that might cause undesired operation.

European Union (EU) StatementThis product conforms to the protection requirements of the following EU Council Directives:

x Hitachi High-performance NAS Platform

• 89/336/EEC Electromagnetic Compatibility Directive

• 73/23/EEC Low Voltage Directive

• 93/68/EEC CE Marking Directive

• 2002/95/EC Restriction in the use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) - This product is 5/6 compliant, taking advantage of the exemption for lead in solder.

The manufacturer cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.

Caution: This is a Class A product and as such, in a domestic environment, might cause radio interference.

Canadian Department of Communication Compliance StatementThis Class A digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment Regulations.

Avis de conformité aux normes du ministère des Communications du CanadaCet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

Radio Protection for GermanyDieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A.

Food and Drug Administration (FDA)The product complies with FDA 21 CFR 1040.10 and 1040.11 regulations, which govern the safe use of lasers.

Hardware Reference xi

Safety Information

Chinese RoHS Compliance Statement for the Hitachi High-performance NAS Platform

��

Toxic and Hazardous Substances Table

��

Toxic and Hazardous Substances and Elements ��

Part name ��

(Pb) ��

(Hg) ��

(Cd)��

(Cr(VI))��

(PBB) ��

(PBDE)

��

Chassis X O O O O O

� �Power Supply Module

X O O O O O

FSA/FSX !"�FSA/FSX Module X O O O O OFSB�!"�FSB Module X O O O O OSIM!"�SIM Module X O O O O ONIM!"�NIM Module X O O O O O

�:#$%��&%��'�(�)*+,-.(&�SJ/T11363-2006 /0,1.2345�

O : Indicates that this toxic or hazardous substances contained in all of the homogeneous materials for this part is below this limit requirement in SJ/T 11363-2006.

X6�#$%��78&%��,9:(�)*+,-.;<�SJ/T11363-2006/0,1.23X : Indicates that this toxic or hazardous substances contained in at least one of the homogeneous materials used for this part is above the limit requirement in SJ/T 11363-2006.

xii Hitachi High-performance NAS Platform

Hardware Reference 1

About This Manual

About This ManualThis manual provides an overview of the Hitachi High-performance NAS Platform hardware and explains how to replace faulty components.

For assistance with storage arrays connected to the Hitachi High-performance NAS Platform refer to the Storage Subsystem Guide.

This manual is designed for administrators who are responsible for the network storage in an organization.

The following types of messages are used throughout this manual. Hitachi Data Systems recommends that these icons and messages are read and clearly understood before proceeding:

Tip: A tip contains supplementary information that is useful in completing a task.

Note: A note contains information that helps to install or operate the system effectively.

Caution: A caution indicates the possibility of damage to data or equipment. Do not proceed beyond a caution message until the requirements are fully understood.

Warning: A warning contains instructions that you must follow to avoid personal injury.

Før du starter (DANSK)

Følgende ikoner anvendes i hele guiden til at anføre sikkerhedsrisici. Det anbefales, at du læser og sætter dig ind i, og har forstået alle procedurer, der er markeret med disse ikoner, inden du fortsætter.

Bemærk: “Bemærk” indikerer informationer, som skal bemærkes.

FORSIGTIG: “Forsigtig” angiver en mulig risiko for beskadigelse af data eller udstyr. Det anbefales, at du ikke fortsætter længere end det afsnit, der er mærket med dette ord, før du helt har sat dig ind i og forstået proceduren.

ADVARSEL: “Advarsel” angiver en mulig risiko for den personlige sikkerhed.

Vorbereitung (DEUTSCH)

Die folgenden Symbole werden in diesem Handbuch zur Anzeige von Sicherheitshinweisen verwendet. Lesen Sie die so gekennzeichneten Informationen durch, um die erforderlichen Maßnahmen zu ergreifen.

Anmerkung: Mit einer Anmerkung wird auf Informationen verwiesen, die Sie beachten sollten.

VORSICHT: Das Wort “Vorsicht” weist auf mögliche Schäden für Daten oder Ihre Ausrüstung hin. Sie sollten erst dann fortfahren, wenn Sie die durch dieses Wort gekennzeichneten Informationen gelesen und verstanden haben.

2 Hitachi High-performance NAS Platform

WARNUNG: Mit einer Warnung wird auf mögliche Gefahren für Ihre persönliche Sicherheit verwiesen.

Antes de comenzar (ESPAÑOL)

Los siguientes iconos se utilizan a lo largo de la guía con fines de seguridad. Se le aconseja leer, y entender en su totalidad, cualquier procedimiento marcado con estos iconos antes de proceder.

Sugerencia: Una sugerencia indica información adicional que puede serle de utilidad en la finalización de una tarea.

PRECAUCIÓN: Una precaución indica la posibilidad de daños a los datos o equipo. Se le aconseja no continuar más allá de una sección marcada con este mensaje, a menos que entienda el procedimiento por completo.

ADVERTENCIA: Una advertencia indica la posibilidad de un riesgo a la seguridad personal.

Avant de commencer (FRANÇAIS)

Les icônes ci-dessous sont utilisées dans le manuel pour mettre en évidence des procédures de sécurité. Nous vous invitons à les lire et à bien comprendre toutes les procédures signalées par ces icônes avant de poursuivre.

Conseil : “Conseil” signale les informations complémentaires que vous pouvez trouver utiles pour mener à bien une tâche.

ATTENTION : “Attention” signale qu’il existe une possibilité d’endommager des données ou de l’équipement. Nous vous recommandons de ne pas poursuivre après une section comportant ce message avant que vous ayez pleinement assimilé la procédure.

AVERTISSEMENT : “Avertissement” signale une menace potentielle pour la sécurité personnelle.

Operazioni preliminari (ITALIANO)

Le seguenti icone vengono utilizzate nella guida a scopo cautelativo. Prima di procedere Vi viene richiesta un’attenta lettura di tutte le procedure, contrassegnate dalle suddette icone, affinché vengano applicate correttamente.

Suggerimento: “Suggerimento” fornisce indicazioni supplementari, comunque utili allo scopo.

ATTENZIONE: “Attenzione” indica il potenziale danneggiamento dei dati o delle attrezzature in dotazione. Vi raccomandiamo di non procedere con le operazioni, prima di aver ben letto e compreso la sezione contrassegnata da questo messaggio, onde evitare di compromettere il corretto svolgimento dell’operazione stessa.

PERICOLO: “Pericolo” indica l'eventuale pericolo di danno provocato alle persone, mettendo a rischio la vostra incolumità personale.

Vóór u aan de slag gaat (NEDERLANDS)

De volgende pictogrammen worden in de hele handleiding gebruikt in het belang van de veiligheid. We raden u aan alle procedure-informatie die door deze pictogrammen wordt gemarkeerd, aandachtig te lezen en ervoor te zorgen dat u de betreffende procedure goed begrijpt vóór u verder gaat.


About This Manual

VOORZICHTIG: “Voorzichtig” geeft aan dat er risico op schade aan data of apparatuur bestaat. We raden u aan even halt te houden bij de sectie die door dit woord wordt gemarkeerd, tot u de procedure volledig begrijpt.

WAARSCHUWING: Een waarschuwing wijst op een mogelijk gevaar voor de persoonlijke veiligheid.

Antes de começar (PORTUGUÊS)

Os ícones mostrados abaixo são utilizados ao longo do manual para assinalar assuntos relacionados como a segurança. Deverá ler e entender claramente todos os procedimentos marcados com estes ícones ande de prosseguir.

Sugestão: Uma sugestão assinala informações adicionais que lhe poderão ser úteis para executar uma tarefa.

CUIDADO: “Cuidado” indica que existe a possibilidade de serem causados danos aos dados ou ao equipamento. Não deverá avançar para lá de uma secção marcada por esta mensagem sem ter primeiro entendido totalmente o procedimento.

AVISO: Um aviso indica que existe um possível risco para a segurança pessoal.

Ennen kuin aloitat (SUOMI)

Seuraavilla kuvakkeilla kiinnitetään tässä oppaassa huomiota turvallisuusseikkoihin. Näillä kuvakkeilla merkityt menettelytavat tulee lukea ja ymmärtää ennen jatkamista.

Huomautus: Huomautus sisältää tietoja, jotka tulee ottaa huomioon.

VAROITUS: Varoitus varoittaa tietojen tai laitteiden vahingoittumisen mahdollisuudesta. Tällä merkillä merkitystä kohdasta ei tule jatkaa eteenpäin ennen kuin täysin ymmärtää kuvatun menettelyn.

VAARA: Vaara varoittaa henkilövahingon mahdollisuudesta.

Innan du startar (SVENSKA)

Följande ikoner används i hela handboken för att markera säkerhetsaspekter. Läs igenom handboken ordentligt så att du förstår steg som har markerats med dessa ikoner innan du fortsätter.

Obs: “Obs” anger vad du ska observera.

FÖRSIKT: “Försikt” anger vad som kan leda till data eller utrustningsskador. Fortsätt inte till nästa avsnitt innan du förstår det steg som har markerats med detta meddelande.

VARNING: “Varning” anger vad som kan leda till personskador.


Other Useful PublicationsOther publications available on the System Management Unit (SMU) are:

• Hitachi High-performance NAS Platform System Administration Guide: In PDF format, this guide provides a full specification of the system and instructions on how to administer the High-performance NAS Platform using Web Manager.

• Hitachi High-performance NAS Platform System Installation Guide: In PDF format, this guide provides information about installing hardware, software and firmware, including instructions on how to upgrade and downgrade the Hitachi High-performance NAS Platform and the SMU.

• Hitachi High-performance NAS Platform Command Line Reference: This guide (in HTML format) describes how to administer the system by typing commands at a command prompt.

• Hitachi High-performance NAS Platform Storage Subsystem Guide: This guide (in PDF format) describes how to configure and administer the storage enclosures attached to the High-performance NAS Platform.

Browser SupportAny of the following browsers can be used to run Web Manager, the High-performance NAS Platform System Management Unit (SMU) web-based graphical user interface.

• Microsoft Internet Explorer: version 6.0 or later.

• Mozilla Firefox: version 1.5 or later.

Note: The SMU uses cookies and sessions to remember user selections on various pages. Therefore, you should open only one web browser window or tab to the SMU from any given workstation/PC. If multiple tabs/windows are opened from the same workstation/PC, a change made in one tab/window may unexpectedly affect the other tab/window.

The following Java Runtime Environment is required to enable some advanced Web Manager functionality.

• Sun Microsystems Java Runtime Environment: version 5.0, update 6, or later.A copy of all product documentation is included for download or viewing through Web Manager. The following software is required to view this documentation:

• Adobe Acrobat: version 7.0.5 or later.


System Cabinet and Components


The Components in the System CabinetThe system is housed in a 42U high cabinet. A U is a unit of measurement equivalent to 1.75 inches or 44.45 millimeters. The main components are:

• Hitachi High-performance NAS Platform

The system can contain a single High-performance NAS Platform, or several High-performance NAS Platforms operating as a cluster. Clusters using more than two High-performance NAS Platforms typically include 2 x 10Gbps Ethernet switches (one is required, but two are recommended for redundancy). For instructions on how to implement a cluster configuration, refer to the System Administration Guide.

High-performance NAS Platform Front View

High-performance NAS Platform Rear View (Series 3000)


High-performance NAS Platform Rear View (Series 2000)

Note: For additional data protection, it is recommended to use an external UPS to power the High-performance NAS Platform. Also, each of the redundant power supplies in the High-performance NAS Platform and in the storage subsystems should be operated from a different mains power circuit in order to provide a degree of protection from mains power supply failures. In the event that one circuit fails, the other will continue to power the High-performance NAS Platform and the storage subsystem.

• Storage Subsystem(s)

A storage cabinet containing the High-performance NAS Platform can also hold several storage enclosures. The maximum number of storage enclosures that can be placed in an expansion cabinet is dependent on the model of storage enclosures installed. Refer to the Hitachi High-performance NAS Platform Storage Subsystem Guide for more information on supported storage subsystems.

• Fibre Channel (FC) switches

The High-performance NAS Platform supports Fibre Channel switches that connect multiple servers and storage subsystems.

Contact Hitachi Data Systems Technical Resource Center (TRC) for information about which Fibre Channel switches are supported.

• 10 GbE (10 Gigabit Ethernet) switches (used in cluster configurations only)

The High-performance NAS Platform supports 10 GbE switches that connect multiple servers when configuring a cluster.

Currently, the following 10 GbE switches have been qualified, and are available through Hitachi Data Systems:

• Brocade EdgeIron 8X10G (formely from Foundry Networks), a standalone 10Gbps Managed Layer 2 Ethernet switch with eight ports. This switch allows you to create a cluster with up to 8 nodes.

• SMC Networks SMC8708L2 TigerSwitch, a standalone 10Gbps Managed Layer 2 Ethernet switch with eight ports. This switch allows you to create a cluster with up to 8 nodes.



• Fujitsu XG2000, a standalone 10Gbps Managed Layer 2 Ethernet switch with 20 ports. This switch allows you to create a cluster with up to 8 nodes.

Hitachi Data Systems requires dual 10 GbE switches for redundancy. In a dual-switch configuration, if one switch fails, the cluster nodes remain connected through the second switch.

Server SpecificationsThe following specifications are for the Hitachi High-performance NAS Platform, powered by BlueArc®. Note that these specifications do not reflect differences among models; they are the maximum for all High-performance NAS Platform models. For the detailed specifications of a particular model or configuration, contact your BlueArc Global Services representative.

Note: Where minimum and maximum values are provided for power and thermal specifications, the minimum is for the Series 2000 server, and the maximum is for the Series 3000 server. For detailed specifications for a specific model or configuration, contact your technical support representative.

• Physical:

• Weight: 35 kg (78 lb.)

• Height: 176 mm. (6.9 in.)

• Depth: 615 mm. (24.2 in.)

• Length: 437 mm. (17.2 in.)

• Rack space required: 4 U

• Power:

• Watts: 360-495

• VA: 400-550

• Rating: 100-240 VAC, 7-3.5A, at 50/60 Hz

• Thermal:

• BTU/hr. (normal operation): 1535 (Series 2000) or 1689 (Series 3000)

• Temp. range (operational): 10° to 40° C (50° to 104° F)

• Temp. range (storage): -10° to 45° C (14° to 113° F)

• Temp. range (transit): -20° to 60° C (-4° to 140° F)

• Humidity:

• Operational: 20-80%

• Storage: 10-90%

• Transit: 5-95%

• Approvals:

• Europe: CE, RoHS (5) & WEEE compliant

• EMC: EN55022, FCC & VCCI, all class A. EN55024

• Safety: CSA/UL 60950-1, EN60950


Attaching the Stabilizer Plate to the System CabinetThe stabilizer plate and mounting hardware are supplied with the 19-inch rack.

Note: To ensure the stability of the cabinet once it has been loaded, Hitachi Data Systems recommends attaching the stabilizer plate to the rack before loading the cabinet.

To attach the stabilizer plate to the front of the system cabinet:

1. Place the stabilizer plate up against the cabinet.

2. Align the holes from the stabilizer plate to the holes on the bottom of the cabinet.

3. Place the screws in the hole and secure them into the cabinet.

4. The stabilizer contains two holes for securing it to the ground. Suitable screws must be used to secure the stabilizer.


Hitachi High-performance NAS Platform Components


Introducing the Hitachi High-performance NAS PlatformThe High-performance NAS Platform chassis is 4U (7 inches) high, 480 millimeters (19 inches) wide, rack mountable, and a maximum of 600 millimeters (22 inches) deep excluding the fascia. The High-performance NAS Platform chassis consists of:

• A passive backplane (which is not removable)

• A NIM module (Network Interface Module)

• A FSA or FSX module (File System Module)

• A FSB module (File System Module)

• A SIM module (System Interface Module)

• Three hot-swappable fan assemblies

• Dual power supplies

The pre-installed modules perform functions essential to the integrity of the High-performance NAS Platform. If there is an issue with a module, replace it with the same module type. For more information, see "Replacing System Components," on page 25.

The following tables show which modules are compatible with which models of High-performance NAS Platform:

Note: If an FSA module is used in a series 3000 High-performance NAS Platform, it must be either an FSA2024-1 or an FSA2024-2.

Table 1: Series 2000 Hitachi High-performance NAS Platform Modules

Model 2000/2000R Model 2100 Model 2200

NIM1045 NIM1050 NIM1060 or NIM1200

FSA2022 FSA2022 or FSX2034 FSA2024 or FSX2034

FSB3021 FSB3022 FSB3025

SIM4160 SIM4161 SIM4162

Table 2: Series 3000 Hitachi High-performance NAS Platform Modules

Model 3100 Model 3200

NIM1060 or NIM1200 NIM1060 or NIM1200

FSA2024 or FSX2034 FSX2034

FSB3031 FSB3032

SIM4322 SIM4324


VentilationOn a High-performance NAS Platform, there are vents and fan openings on the front and the rear. These openings are designed to prevent the High-performance NAS Platform from overheating.

Therefore, at least four inches of clearance must be present at the rear of the High-performance NAS Platform rack so that airflow is unrestricted.

Caution: Do not place the High-performance NAS Platform in a built-in installation unless proper ventilation is provided.

Do not operate the High-performance NAS Platform in a cabinet whose internal ambient temperature exceeds 40º C (104º F).

Front View

On the front panel there are two LED indicators (Power and Status), which indicate the system status as follows:

Table 3: Status Power LED (Green)

State Meaning

Green Normal operation with a single High-performance NAS Platform or an active High-performance NAS Platform in a clustered operation.

Slow Flash The system has been shut down. Flashes once every three seconds.

Flash (0.8Hz) The High-performance NAS Platform is available to host file services but is not cur-rently doing so.

Flash (5Hz) The High-performance NAS Platform is rebooting.

Off The High-performance NAS Platform is not powered up.

Status Power LED Status LED



Rear PanelThere are a number of LED indicators on the modules and PSUs. Each module has a Status LED (Green/Amber).

High-performance NAS Platform Rear Panel (Series 3000)

Note: Depending on the model of SIM module in your High-performance NAS Platform, the number of FC ports may be different than shown above. If your High-performance NAS Platform is equipped with a SIM4324 it will have FC ports 5-8, all

other SIM modules have only FC ports 1-4.

Table 4: Status LED (Amber)

State Meaning

Amber Critical failure and the High-performance NAS Platform is not operational.

Slow Flash System shutdown has failed. Flashes once every three seconds.

Flash (0.8Hz) The High-performance NAS Platform needs attention, and a non-critical failure has been detected. For example, a fan or power supply has failed.

Off Normal operation.


High-performance NAS Platform Rear Panel (Series 2000)

High-performance NAS Platform Rear LEDs (Series 3000)



High-performance NAS Platform Rear LEDs (Series 2000)

Note: Depending on the model of your High-performance NAS Platform, the number and type of Ethernet ports on the NIM module may be different than shown above.

Additionally, each module has individual indicators as shown in the following sections.

NIM1045

Table 5: Module Status LED (Green/Amber)

State Meaning

Green Normal Operation

Flash Green (5Hz) Module is booting and running self test

Amber Critical fault with the module hardware

Flash Amber (5Hz) Module is about to reset system due to manual reset or fault condition

Off No power


For information about the serial (RS-232) port, see "RS-232 Serial Management Port," on page 42.

The NIM module also has 2 LED indicators that indicate the current system status. These LEDs are a mirror of the LEDs on the front panel, see "Front View," on page 10.

NIM1050/NIM1060

Table 6: Gigabit Ethernet (GE) Ports

Status/Activity (Per Port) Meaning

Status Green (On, not flashing)

1 Gbps link present

Green Flash (1.25 Hz) 1 Gbps link standby in a redundant configuration

Green Off No link

Activity Amber Flash Network activity

Amber Off No Network activity

Table 7: 10/100 Ethernet Ports



10 or 100 Mbps link present

Green Off No link


Amber Off No network activity

Table 8: Gigabit Ethernet (GE) Ports



1 Gbps link present


Green Off No link




The NIM module also has 2 LED indicators that indicate the current system status. These LEDs are a mirror of the LEDs on the front panel, see "Front View," on page 10.

NIM1200



Table 9: 10/100 Ethernet Ports




Green Off No link



Table 10: 10 Gigabit Ethernet (10 GbE) Ports



10 Gbps link present


Green Off No link



Table 8: Gigabit Ethernet (GE) Ports (continued)




The NIM module also has 2 LED indicators that indicate the current system status. These LEDs are a mirror of the LEDs on the front panel, see the "Front View," on page 10.

FSA20xx/FSX20xx

The FSA and FSX modules have only one LED, which is the Module Status LED.

Table 11: 10/100 Ethernet Port




Green Off No link



Table 12: FSA/FSX Module Status LED

State Meaning

Off No power.

Green Normal operation.

Flash Green (5 Hz) Board is booting, running self-test or resetting.

Amber Critical fault with the module (hardware).



Warning: There are two versions of the FSX2034 module; FSX2034-0 and FSX2034-1. The component difference has no effect on module/server performance, and there are no external differences between the versions, with the exception of labels. If your FSX is an FSX2034-1, the minimum supported software revision is SU 5.2, and you must configure that module with the second stage loader (SSLoader) version from SU 6.0 (or above). Note, however, that the NIM, FSA, and SIM modules in the server can run older versions of SSLoader. Refer to the Hitachi High-performance NAS Platform System Installation Guide for instructions on using SSLoader. Contact Hitachi Data Systems Technical Resource Center (TRC) for more information, or if you have questions about SSLoader versions or installation.

FSB302x

The FSB module has only one LED which is the Transaction Log Status LED (Green/Amber). This LED indicates the status of a battery backed NVRAM.

FSB303x

Table 13: Transaction Log Status LED (Green/Amber)

State Meaning

Off Transaction logging disabled, or battery exhausted.

Green Transaction log active (locally or with remote High-performance NAS Platform).

Amber Battery condition fault.

Green Flash (1 Hz)

Recoverable transaction log held in NVRAM.

Amber Flash (1 Hz)

There is a recoverable transaction log in NVRAM (as per green flash) and the battery is low.


The FSB module has only one LED which is the Transaction Log Status LED (Green/Amber). This LED indicates the status of a battery backed NVRAM.

Note: For FSB303x modules, the High Speed Interface operates in an Active/Active mode and network activity related to connectivity may show on one or both ports at any given time.

SIM41xx

Table 14: Transaction Log Status LED (Green/Amber)

State Meaning

Off Transaction logging disabled, or battery exhausted.

Green Transaction log active (locally or with remote High-performance NAS Platform).

Amber Battery condition fault.

Green Flash (1 Hz)

Recoverable transaction log held in NVRAM.

Amber Flash (1 Hz)

There is a recoverable transaction log in NVRAM (as per green flash) and the battery is low.

Table 15: Cluster Interconnect Ports (ICC)


Status Green(On, not flashing)

10 Gbps Link present

Green Off No link





Note: For SIM41xx modules, the High Speed Interface operates in an Active/Passive mode and network activity related to connectivity will only show on one port at any given time.

SIM4322

Table 16: Fibre Channel Ports



2 or 4 Gbps FC link present

Green Off No link



Table 17: Cluster Interconnect Ports (ICC)


Status Green(On, not flashing)

10 Gbps Link present

Green Off No link







Green Off No link


SIM4324







Green Off No link



Table 18: Fibre Channel Ports (continued)




Power Supply Unit (PSU600/PSU610)

The High-performance NAS Platform monitors the operational status of the power supply modules so that the management interfaces can indicate the physical location of the failed unit. However, it is not possible to distinguish between failed components within a PSU module (such as built in fans).

The High-performance NAS Platform has dual, hot-swappable, load sharing, AC power supplies. The power supplies are serviced and accessible from the rear of the High-performance NAS Platform.

Mains power connections are an IEC inlet in each power supply. Each PSU is only powered from its mains inlet. Two power feeds are required for the system. Each PSU has an on/off switch to turn on and off the unit without

removing the power cabling. The power connections also have a retaining clip which prevents accidental removal of the cable.

Each power supply auto-ranges over an input range of 100V to 240V AC, 50 Hz to 60 Hz.

Caution: Do not operate a server with two different power supply models in the same chassis for longer than it takes to replace the 2nd power supply. It is allowable to operate a server with different models of power supply for up to 72 hours during the PSU replacement process.

BatteryEach power supply includes a battery unit that is part of the High-performance NAS Platform’s stable storage solution. The batteries within each PSU module operate in both a redundant and parallel manner.

Both batteries must be present and charged to support the full NVRAM backup period, but either battery on its own can backup the NVRAM for a shorter period of time. A fully-charged, dual battery system should keep the High-performance NAS Platform’s NVRAM alive for about 72 hours. Charging time will be at a rate of 8 hours of backup for every hour of charging time, or approximately nine hours for a complete charge.

Warning: PSU model 600 contains a lithium-ion battery that is not field-replaceable. If the battery in a PSU model 600 fails, the entire PSU should be replaced, and the failed unit must be disposed of responsibly. Contact Hitachi Data Systems Technical Resource Center (TRC) for more information on disposing of a PSU. PSU model 610 contains a field-replaceable battery. If the battery in a PSU model 610 fails, contact Hitachi Data Systems Technical Resource Center (TRC) to arrange for battery replacement.

Table 20: PSU Status (Green/Amber)

Status Meaning

Green Mains, DC, and battery are okay

Amber PSU Failure

Off No mains connections or switched off


When the High-performance NAS Platform is not powered up, or when the PSU is not installed, the battery will begin to slowly discharge. Periodic recharging is required to preserve the service life of the battery. Once the battery is completely discharged, failure to recharge the unit within a couple of days will result in permanent degradation of the battery service life.

In normal use, the battery life expectancy is limited by chemical processes inherent to the lithium-ion cells that make up the battery. This loss of capacity is monitored regularly by the server, and this information is saved in a battery status log. These logs are useful in concluding the state of the battery.

PSU and Battery CareEach PSU contains a battery used for NVRAM. To maximize the performance of the battery, it is necessary to fully charge the battery.

Complete battery discharge can happen if the High-performance NAS Platform is not shut down correctly, in which case the NVRAM LED will indicate that the NVRAM is still powered. Verify that the High-performance NAS Platform has been shut down correctly before powering off. If a proper shut down was not possible and NVRAM does not need to be preserved, then removal of both PSU modules at the same time, for a few seconds, will ensure that the NVRAM enters the OFF state and the batteries no longer supply power to the NVRAM.

Batteries left in a system that has been improperly powered down will drain beyond usefulness sometime after 72 hours (the NVRAM data retention period). If the battery is left connected in an improperly shut down system, the battery must be recharged within 30 days.

When preparing a High-performance NAS Platform for shipment or if it is powered down for any length of time, it is important that the High-performance NAS Platform has been shut down correctly before powering-off. Otherwise, if the High-performance NAS Platform is improperly shut down, the batteries supplying the NVRAM will become fully discharged. This also occurs if the system is powered down for too long without following the proper procedure.

Note: If the batteries become fully discharged, or the system is to be powered down for an extended period, see "Powering Down the High-performance NAS Platform for Shipment or Storage," on page 39. Contact Hitachi Data Systems Technical Resource Center (TRC) for information about recharging PSU batteries.

PSU600 modules are not field serviceable. When the PSU600 battery pack reaches the end of its useful life, or when the server detects other PSU performance issues, a Severe event is logged. Contact the appropriate support organization to request prompt replacement of the PSU. The original PSU should be returned to the repair depot for service.

PSU610 modules have field replaceable battery packs. Contact Hitachi Data Systems Technical Resource Center (TRC) to request a replacement battery pack. When received, follow the instructions below to replace the old battery pack.

Note: Battery pack installation also is required when a replacement PSU610 is received from the service depot.

To install a new battery pack in a PSU610, you will need a Phillips #1 screwdriver and the replacement battery pack. To install the new battery pack:



1. Remove the five countersunk screws and one pan-head screw that hold the access cover. Carefully set aside the fasteners for later reassembly.

2. Slide off the cover, and remove the battery pack from the PSU case.

Set aside the old battery pack for proper disposal in accordance with applicable environmental regulations.

3. Pull the connector from the mating battery charger receptacle on the charger card.

4. Insert the new battery pack with the metal surface facing towards the inside of the PSU.

5. Align the battery pack connector so that the protruding tab faces the rear of the PSU module.


6. Push the connector into the mating receptacle on the charger card, and ensure it is fully seated.

7. Arrange the connecting wires into the PSU casing so that they will not be pinched when the access cover is reinstalled.

8. Realign the access cover with the mounting holes, and install the five countersunk screws on the front and side of the PSU. Fasten them snugly but do not overtighten.

9. Reinstall the pan-head screw through the rear panel of the PSU and into the access cover. Fasten snugly.


Replacing System Components

Replacing System ComponentsThis section describes how to replace the components in the High-performance NAS Platform. Follow the procedure if you are a qualified System Administrator, Network Administrator, or Technician.

Note: PSUs and fan assemblies are the only hot-swappable components of a High-performance NAS Platform. NIM, FSA, FSB, FSX, and SIM modules are not hot-swappable components. See "Rebooting, Shutting Down, and Powering Off the Hitachi High-performance NAS Platform™," on page 37 for information on how to power down a server.

Replacing a Hitachi High-performance NAS Platform Module (Non-Upgrade)

This section describes how to replace a High-performance NAS Platform module with the same type of module (a "like for like" replacement). For instructions on how to replace modules to upgrade a High-performance NAS Platform, see "Upgrading a Sever/Cluster by Replacing Modules," on page 26.

Caution: All power to the High-performance NAS Platform must be switched off before replacing any modules.

1. Shut down the server, see "Rebooting, Shutting Down, and Powering Off the Hitachi High-performance NAS Platform™," on page 37 for instructions.

2. Verify that the power switches on both the PSUs are in the OFF position.

3. Unscrew the retaining screws (the screw is only a 1/4 turn) of the module. The retaining screws are spring-loaded and remain in the module.

4. Remove the module by pulling and lifting the ejection levers outwards.

5. Slide the module carefully out of the enclosure.

6. Replace the module by sliding the new module in the correct position (refer to the module position indicator) until it stops.

Note: Modules are ‘keyed’ only to fit into their correct slot. Therefore, do not try and force a module into a different slot. The module position in the chassis is indicated by the graphic in the bottom right hand corner of each

module.


7. Lock the module in place by pushing inwards on the Ejection Levers until a click is heard.

8. Refasten the Retaining Screws.

9. Switch the power switches on the PSUs to the ON position.

Upgrading a Sever/Cluster by Replacing Modules This section describes how to upgrade your High-performance NAS Platform by replacing currently installed modules with a different model of the module (an "upgrade by replacement"). For instructions on how to replace failed modules to maintain a High-performance NAS Platform, see "Replacing a Hitachi High-performance NAS Platform™ Module (Non-Upgrade)," on page 25. Note that upgrading modules in the server/cluster is disruptive for both stand alone server and cluster configurations.

Warning: Ensure that the customer data and configurations are properly backed up before you begin!

Note: In a cluster configuration, all servers must be upgraded to the same model before the cluster can be restarted.

Upgrading a Series 2000 Hitachi High-performance NAS Platform to Series 3000

To upgrade a Series 2000 Hitachi High-performance NAS Platform™ to a Series 3000:

1. Back up the server configuration (registry).Using Web Manager, log in to the server/cluster node to be upgraded, and select Server Admin > Configuration Backup & Restore.

2. Record the IP address through which the SMU is managing the server/cluster. The IP address is displayed in the Server Status Console with the managed server or cluster name.

3. Record the current firmware version.

4. If upgrading to a NIM 1200 module, perform steps 4 through 5 of the procedure described in "Replacing a NIM 1060 with a NIM 1200," on page 27. If upgrading to a NIM 1060 module, proceed with the next step.

5. Replace the NIM and FSA/FSX modules. See the procedure described in "Replacing a Hitachi High-performance NAS Platform™ Module (Non-Upgrade)," on page 25.

6. Start the server.

7. Reload the firmware (if required) and restart the server.

Once the server restarts following the replacement of the NIM and FSA/FSX modules:



• If the FSA/FSX module does not have a package file pre-loaded, you must load the package via the SSLoader.

• If the FSA/FSX module does have a package file, check the currently loaded package version against the version recorded in step 3. If the package already loaded on the FSA/FSX module is older than the version recorder in step 3, you must load the most current firmware package via the SSLoader.

If it is necessary to reload software, reload the complete software image file (do not strip unused files). Refer to the Hitachi High-performance NAS Platform System Installation Guide for instructions on using SSLoader and loading the software.

8. Perform steps 7 through 11 of the procedure described in "Replacing a NIM 1060 with a NIM 1200," on page 27.

9. Swap in the FSB and SIM according to the procedure described in "Replacing a Hitachi High-performance NAS Platform™ Module (Non-Upgrade)," on page 25.

10.Reboot and verify that the hardware database has been updated.To verify hardware database has been updated, enter the following CLI command:

dblog |grep HWDB

The output of this command should be similar to the following:

HWDB scores: NIM 7, FSM 7, SIM 7

If any module has a score lower then 7, the hardware database is incorrect. In this situation, contact Hitachi Data Systems Technical Resource Center (TRC) for assistance.

Replacing a NIM 1060 with a NIM 1200The NIM module has several variations with different number and types of ports. Aside from labelling, the only external changes are the number and type of Ethernet port used to connect to the customer’s (public) network and the private management network.

PrerequisitesBefore attempting to upgrade a server from a NIM 1060 to NIM 1200, ensure the following:

• You have reviewed the procedure below to familiarize yourself with the NIM 1060 and NIM 1200, and module replacement procedures.

Table 21: NIM Module Ports

NIM Model Public (Customer) Network Ethernet Ports

Private Management Network Ethernet Ports

1045 4 (GE) 4 (10/100)

1050 and 1060 6 (GE) 4 (10/100)

1200 2 (10 GbE) 1 (10/100)


• All servers are running code build 4.3.990b, or later. Verify that the server is running the full package and not a stripped version; otherwise, the code required for the NIM 1200 is not present.

• SSLoader is installed on the NIM 1200. If there is no SSLoader on the new NIM 1200, you must upload it manually using Xmodem before it is possible to boot the server. Refer to the Hitachi High-performance NAS Platform System Installation Guide for instructions on using SSLoader.

• A copy of the ssc.exe program. If ssc.exe will be run from a Windows system, you must also have the associated mingwm10.dll file. Storing these files and the software package files together in C:\TEMP is recommended.

• Ensure that the 10 gigabit Ethernet (10 GbE) and 1 gigabit Ethernet (GE) configurations match (these configurations must be consistent across all nodes of the cluster). The number of ports in aggregations and the use of link aggregation control protocol (LACP) should be the same in both the 10 GbE (10 Gbps) and the GE (1 Gbps) configurations.

Replacing a NIM 1060 with a NIM 1200 in a Single/Standalone ServerTo upgrade from a NIM 1060 to a NIM 1200 in a single/standalone server:

Note: Failure to follow this procedure can result in aggregates being left in a degraded state after the modules have been swapped, causing the server to report errors.



3. Send any diagnostics to your support organization before and after swapping the modules.To send diagnostics to support:

a. Log in to Web Manager.

b. From the Home page, select Status & Monitoring > Download Diagnostics.

c. Click email.

4. Log in to the server using Web Manager, and delete aggregations 3 through 6, if present.

a. Using SSH, log in as "manager," then select the server from the displayed menu.

b. Using Web Manager, log in to the server/cluster node to be upgraded, and select SMU Administration > SSHTerm.



c. Start SSHTerm, log in as "manager" and select the server from the displayed menu. This will display the console, which you can use to enter CLI commands on the server to complete the following steps. Refer to the Hitachi High-performance NAS Platform Command Line Reference for more information on the commands used below.

d. Verify which addresses are currently assigned to each aggregation by entering the following command:

evsipaddr -l

e. Remove each IP address assigned to aggregations 3 through 6 by entering the following command:

evsipaddr -e evs_id -r -i ip_address

where evs_id is the aggregation (3, 4, 5, or 6) and ip_address is the IP address to remove.

f. Add each IP address you previously removed to aggregation 1 or 2 by entering the following command:

evsipaddr -e evs_id -a -i ip_address -m ip_mask -p ag_port

where evs_id is the aggregation (1 or 2) and ip_address is the IP address to add, ip_mask is the IP address mask for the IP address being added, and ag_port is the aggregation (1 or 2) to which the IP address is to be added.

g. Verify which GE member interfaces belong to which aggregation group by entering the following command:

agg

h. Remove any GE interfaces numbered between 3 through 6 from aggregations 1 and 2 by entering the following command:

aggedit remove agX geY

where X is the aggregation and Y is the GE interface to remove.

i. Delete aggregations 3 through 6, if present, by entering the following command:

agg delete agN

where N is the aggregation to remove (3, 4, 5, or 6).

5. Shut down the server.

6. Replace the NIM 1060 with the NIM 1200.

See "Replacing a Hitachi High-performance NAS Platform™ Module (Non-Upgrade)," on page 25 for details.

7. Restore the physical network connections.

• Once the NIM 1200 is installed, public data network connections from the NIM 1200 must now be plugged into 10 GbE switch ports, rather than 1 GE switch ports.

• Ensure that the private management network port (10/100 port) is reconnected. (Note: the NIM 1200 has a single 10/100 port, whereas the NIM 1060 has four.)


8. Restart the server.

9. Once the server has booted, verify that the links are up on the newly connected 10 GbE ports.

It might be necessary to make configuration changes to the 10 GbE switch for the ports used to match the previous NIM 1060 configuration; for example, the use of LACP or not, and so on.

Note: If the server fails to boot, it might be that the NIM1200 was supplied without an SSLoader. To make the server boot again, it will be necessary to upload the SSLoader onto the new NIM module using the serial connection or Xmodem. Refer to the Hitachi High-performance NAS Platform System Installation Guide for instructions on using SSLoader.

10.Using the console, reconnect to the required server by selected it from the displayed menu.

11.Upgrade the aggregation information on the server by entering the following command:

agg-upgrade

Replacing a NIM1060 with a NIM1200 Module in Cluster NodesTo upgrade from a NIM 1060 to a NIM 1200 in cluster nodes:






c. Click email.

4. Log in to the server through the SMU.Using Web Manager, log in to the server/cluster node to be upgraded, and select SMU Administration > SSHTerm. Start SSHTerm, log in as "manager" and select the server from the displayed menu. This will display the console, which you can use to enter CLI commands on the server to complete the following steps:

Note: Refer to the Hitachi High-performance NAS Platform Command Line Reference for more information on the commands used below.



a. Verify which addresses are currently assigned to each aggregation by entering the following command:

evsipaddr -l

b. Remove each IP address assigned to aggregations 3 through 6 by entering the following command:

evsipaddr -e EVS_ID -r -i IP_address

where EVS_ID is the aggregation (3, 4, 5, or 6) and IP_address is the IP address to remove.

c. Add each IP address you previously removed to aggregation 1 or 2 by entering the following command:

evsipaddr -e EVS_ID -a -i IP_address -m IP_mask -p ag_port

where EVS_ID is the aggregation (1 or 2) and IP_address is the IP address to add, IP_mask is the IP address mask for the IP address being added, and ag_port is the aggregation (1 or 2) to which the IP address is to be added.

d. Verify which GE member interfaces belong to which aggregation group by entering the following command:

agg

e. Remove any GE interfaces numbered between 3 through 6 from aggregations 1 and 2 by entering the following command:

aggedit remove agX geY

where X is the aggregation and Y is the GE interface to remove.

f. Delete aggregations 3 through 6, if present, by entering the following command:

agg delete agN

where N is the aggregation to remove (3, 4, 5, or 6).

5. Shut down the server.Shutting down the server causes all the active EVSs currently on the node to migrate to another active node. If the Administrative Services EVS is also on the node being shut down, you will be disconnected. If this occurs, reconnect by selecting the server/node from the menu displayed on the SSH session. The EVSs can be manually migrated before shutting down the server, but if EVS auto-migration is on, the side effect is the removal of the preferred EVS-to-server mapping.

6. Replace the NIM 1060 with the NIM 1200.See "Replacing a Hitachi High-performance NAS Platform™ Module (Non-Upgrade)," on page 25 for details.

7. Restore the physical network connections.

• Once the NIM 1200 is installed, public data network connections from the NIM 1200 must now be plugged into 10 GbE switch ports, rather than 1 GE switch ports.

• Ensure that the private management network port (10/100 port) is reconnected. (Note: the NIM 1200 has a single 10/100 port, whereas the NIM 1060 has four.)


8. Restart the server.

9. Once the server has booted, verify that the links are up on the newly connected 10 GbE ports. You can use Web Manager to check the status of the links:

a. Log in.

b. From the Home page, select Network Configuration > Link Aggregation.

c. For each aggregation, the Status column should display "OK."It might be necessary to make configuration changes to the 10 GbE switch for the ports used to match the previous NIM 1060 configuration; for example, the use of LACP or not, and so on.

Note: If the server fails to boot, it might be that the NIM 1200 has been supplied without an SSLoader. To make the server boot again, it will be necessary to upload the SSLoader onto the new NIM 1200 using a serial connection or Xmodem. Refer to the Hitachi High-performance NAS Platform System Installation Guide for instructions on using SSLoader.

10.Repeat steps 5 through 9 for each server in turn.

11.Once all servers are upgraded from NIM 1060 to NIM 1200, connect to the SMU via SSH. Once the connection is made, a menu appears. This menu lists all the servers/clusters managed by the SMU. Select the cluster from the displayed menu.

12.Enable the support user by entering the following command:

supportuser on

13.Upgrade the aggregation information on the cluster by entering the following command:

agg-upgrade

Replacing an FSA Module with an FSX Module

PrerequisitesThis procedure has the following prerequisites:

• The High-performance NAS Platform/node that has the FSA module being replaced must be running the latest released major version of the software (for example, the latest version of SU4.x, 5.x, 6.x, and so on).

• A laptop or other system is required to connect to the High-performance NAS Platform serial console port and management network.

• You must have a complete copy of the software package matching the version currently installed on the FSA module to be removed.

• A copy of the ssc.exe program. If ssc.exe will be run from a Windows system, you must also have the associated mingwm10.dll file. Storing these files and the software package files together in C:\TEMP is recommended.

• Necessary serial (null modem) and network cables, and dongle(s).



Warning: There are two versions of the FSX2034 module; FSX2034-0 and FSX2034-1. The component difference has no effect on module/server performance, and there are no external differences between the versions, with the exception of labels. If your FSX is an FSX2034-1, the minimum supported software revision is SU 5.2, and you must configure that module with the SSLoader version from SU 6.0 (or above). Refer to the Hitachi High-performance NAS Platform System Installation Guide for instructions on using SSLoader.

Replacement ProcedureTo replace an FSA module with an FSX module:




c. Click email.

2. Check the version number of the SSLoader running on each module in the server.

a. Connect a laptop to the management network.

b. Set the laptop’s computer interface IP address to a unique value on the management network, for example: 192.0.2.41.

c. Log in as "supervisor" on the server with the module being replaced.

d. Display the version of SSLoader on the modules in the server by entering the following command:

ver |grep ssloader

e. Ensure that the version displayed is 4.3.983e, or later, on all modules.

3. Shut down and power down the server. See ""Rebooting, Shutting Down, and Powering Off the Hitachi High-performance NAS Platform™," on page 37 for instructions on how to shut down the server.

4. Remove the fan modules and replace them with FSX-supporting fan modules. See "Replacing a Fan Assembly," on page 36 for instructions on how to replace a fan assembly.

5. Remove the FSA module and replace it with the FSX module. See "Replacing a Hitachi High-performance NAS Platform™ Module (Non-Upgrade)," on page 25 for details.

6. Connect the serial terminal cable from your laptop to the server’s NIM board and launch your preferred terminal emulation program with the following settings:

• 115,000 bps

• 8-bit

• No parity

• 1 stop bit


• No flow control

7. Start the server.

8. Assign a unique IP address for SSLoader on this server (in order to allow a new firmware package to be loaded later in this process, a unique SSLoader IP address must be assigned to the server with the replaced module).From the terminal emulation program running on the laptop, during the SSLoader portion of the server boot process, press the space bar to display the SSLoader menu.

a. From SSLoader Main menu, select "Configuration Menu."

b. Select the option to "Show 10/100 IP Parameters."If the output doesn’t show a valid IP address, select "Set 10/100 IP parameters" and set the server SSLoader IP address to a unique address on the same network as the laptop. Note that the subnet mask must match the laptop setting.

c. Exit from the Configuration menu and select "Reset System" from the main menu.

9. During the SSLoader portion of the server boot process, press the space bar to display the SSLoader menu.

10.Once the address is set, ping that address from the laptop to verify connectivity.

11. If the installed package version is correct, boot the server and skip the remaining steps; otherwise, proceed to the next step.

a. From the main menu select "Package Menu."

b. From the displayed package menu, select "Select Default Package."If the correct firmware package is listed, select it from the available list. The server will then validate the data integrity of the package file. If the validation is successful, exit from the package management menu and choose "Continue Booting" from the main menu. The replacement process is now complete, and no further action should be required.If the firmware file is not listed, or if the package is listed, but fails validation, proceed to step 12.

12. From the laptop, upgrade the server’s firmware package.

a. Start a command window.

b. Go to the C:\TEMP directory (or wherever you stored the ssc executable and the software package).

c. Start uploading the new package to the server by entering the following command:

ssc laptop_IP_address package-upgrade package_name

where laptop_IP_address is the IP address you set (in step 2-b) and package_name is the software package to upload.



13.Once the package upload is successfully completed, set the package as the default package file to be used by the server whenever it restarts.

a. From the SSLoader main menu select "Package Menu."

b. From the displayed package menu, select "Select Default Package."If the correct firmware package is now listed, select it from the available list. The server will then validate the data integrity of the package file. If the validation is successful, exit from the package management menu and choose "Continue Booting" from the main menu. If the firmware package is still not listed, or the package fails validation, attempt to reload the firmware package again (see step 12) or call Hitachi Data Systems Technical Resource Center (TRC).

14. Perform a final reboot to ensure the latest SSLoader is running. See Step 2 (above) for instructions on checking the SSLoader version.

Replacing a PSU1. Verify that the power switch on the faulty PSU is in the OFF position.

2. Remove the power cord.

3. Unscrew the retaining screw of the faulty PSU.

4. Remove the PSU from the High-performance NAS Platform.

5. Ensure that the power switch on the replacement PSU is in the OFF position.

High-performance NAS Platform Power Supplies

6. Insert the replacement PSU.

7. Replace the retaining screw of the PSU.

Power SwitchesPower SupplyUnit 1

Power SupplyUnit 2


8. Insert the power cord.

9. Switch the power to the ON position on the replacement PSU.

Caution: PSU models 600 and 610 are physically interchangeable, but may not be mixed during normal operation of a High-performance NAS Platform. If necessary, PSU models 600 and 610 may be mixed in a High-performance NAS Platform only for the minimum amount of time necessary to perform a hot-swap of a failed PSU (up to 72 hours). If one PSU in a High-performance NAS Platform must be replaced, and you are replacing it with a different PSU model, replace both PSUs instead of operating with different models of PSUs in the same High-performance NAS Platform.

Replacing a Fan AssemblyFans provide for front-to-back airflow to be consistent with the storage system components. The High-performance NAS Platform continues to operate following the failure of a single fan and during the temporary removal of a fan assembly for replacement. A failed fan must be replaced as soon as possible.

The High-performance NAS Platform fans are contained within three assemblies, which are located behind the front fascia and are removable from the front of the High-performance NAS Platform. All High-performance NAS Platforms have three fan assemblies, but some models contain three fans (one fan per assembly), while other models contain six fans (two fans per assembly).

The High-performance NAS Platform’s cooling airflow enables the system to operate in an ambient temperature range of 10°C to 40°C when mounted in a storage cabinet with associated components required to configure a high-performance storage system. The storage system administrator is responsible for ensuring that the ambient temperature within the rack does not exceed the 40°C operating limit for the High-performance NAS Platform.

Caution: If a fan has failed, replace the fan assembly as soon as possible to avoid damaging the High-performance NAS Platform.

Replacing a Fan Assembly

1. Remove the High-performance NAS Platform front panel by releasing the two latches (one each side).



2. Grasp the center logo to remove the front panel.The fan assemblies will then be visible:

Note: All models of High-performance NAS Platform are equipped three fan assemblies, and each fan assembly may contain one or two fans. There is no difference in the removal or the installation of the two types of fan assemblies. Assembly types should not be mixed within a server, and you should not replace one fan assembly with an assembly containing a different number of fans unless you are replacing all three assemblies.

3. Loosen the captive screws at the top and bottom of the module containing the faulty fan.

4. Slide the fan assembly out of the High-performance NAS Platform.

5. Insert the replacement module. Push firmly to seat it correctly.

6. When the connector is firmly in place, secure the module with the captive screws which were previously loosened.

7. Replace the front panel.

Rebooting, Shutting Down, and Powering Off the Hitachi High-performance NAS Platform

This section provides instructions on how to reboot, shut down, and power off a server or cluster. For information on starting a server or a cluster, see "Powering On a Hitachi High-performance NAS Platform™/Cluster," on page 39.

Rebooting or Shutting Down a Server/ClusterThe High-performance NAS Platform can be reset or shut down if a manual reboot is necessary.

Using Web Manager, log in and select Reboot/Shutdown Server from the Server Settings page.

Fan 1 Fan 2 Fan 3


The Reboot/Shutdown Server page has two options:

• The Reboot button closes down processes on the server/cluster and closes connections from other hosts, then restarts. There are two Reboot options:

• Reboot node - Select this radio button to restart the specified High-performance NAS Platform automatically (which may take up to five minutes).

• Reboot all nodes - If configured as a cluster, select this radio button to restart all cluster nodes.

• The Shutdown button shuts down processes running on the server/cluster in preparation for powering down the server/cluster nodes. There are two shutdown options:

• Shutdown node - Select this radio button to shut down the specified server/node and bring it to a state in which it can be safely powered down.

• Shutdown all nodes - If configured as a cluster, select this radio button to shut down all cluster nodes and bring them to a state in which they can be safely powered down.

Powering Down the High-performance NAS Platform for MaintenanceThis procedure should be followed whenever a High-performance NAS Platform is to be powered down and will be left off for more than a day. If, however, the system is being power-cycled, this procedure is not necessary.

1. Shut down the High-performance NAS Platform(s) as described above.

2. Power down the High-performance NAS Platform(s) as described above.

3. To turn off the System Management Unit (SMU), depress the red button located on the right of the unit.

4. Power off the storage subsystems, beginning with the enclosures that house the RAID controllers.

5. Power off the expansion enclosures for the storage subsystems.



Powering Down the High-performance NAS Platform for Shipment or Storage

This procedure should be followed whenever a High-performance NAS Platform is to be powered down and it will be left off for more than a day. If, however, the system is being restarted/power-cycled, this procedure is not necessary.

1. From the server console, run the CLI command shutdown –-ship.

2. Wait for the console to output the message Information: Server has shut down.

3. Power down the High-performance NAS Platform by switching off both PSU modules.

4. Wait 10-15 seconds, then check that the NVRAM status LED on the FSB module is off.

• If the NVRAM status LED is off, the batteries in the PSU will no longer power the NVRAM, and the PSUs are shut down correctly for storage and/or shipment.

• If the NVRAM status LED is on (either green or amber), then remove both PSU modules simultaneously, wait for at least 10 seconds, and replace the PSUs in the chassis.

• If the High-performance NAS Platform fails to shut down properly or to verify that the NVRAM has not entered the battery powered back up state when the PSUs are switched off, remove both PSU modules.

5. Optionally, you can remove the PSUs from the High-performance NAS Platform to fully disengage them from the system.

Note: Complete battery discharge can also happen if the High-performance NAS Platform is shut down correctly but left in an unpowered state for more than 20 days, with the PSU modules plugged in. If the High-performance NAS Platform is to be left powered off for any significant period of time, remove the PSU modules from the chassis.

For long term storage of PSU spares, contact a support representative at Hitachi Data Systems.

When the system is shutdown under normal circumstances, depending on the battery charge level, the battery can last from 1 to 6 months. Contact a BlueArc representative for special instructions if servers or PSUs will be in storage for more than 1 month. Special provisions will be required for field or factory recharging and retesting of PSUs.

Powering On a Hitachi High-performance NAS Platform/Cluster

To start/power on a server or cluster:

1. Verify that all servers are switched off.


2. Start all storage subsystems, beginning with expansion enclosures. Wait until the disk LEDs on all of the expansion enclosures have stopped blinking (which indicates that they are spinning up) or two minutes, whichever comes first, then start the storage subsystem RAID controller enclosures. Note that the disk drives in some storage enclosures will not spin up until commanded to do so by the RAID controller, so the LEDs may continue to blink until after the RAID controller enclosure has sent those commands and the drives have spun up.

3. Start the System Management Unit (SMU) by depressing the red button located on the right of the unit.

4. Switch the power to "on" for first High-performance NAS Platform(s).To switch the power on to a server, press the power switch on PSU1 to the "on" position, wait 5-10 seconds, press the power switch on PSU2 to the "on" position. See "Power Supply Unit (PSU600/PSU610)," on page 21 for more information on the PSUs in a High-performance NAS Platform.

5. If you are starting a cluster, wait 5-10 seconds before switching the power to "on" for the next node in the cluster.


Management Interfaces

Management Interfaces The High-performance NAS Platform offers two types of physical management ports:

• RS-232 Serial (DB-9)

• Switched 10BaseT/100BaseTX Ethernet

High-performance NAS Platform Management Interfaces (Series 3000)

High-performance NAS Platform Management Interfaces (Series 2000)

All management ports are physically located on the NIM, and provide connections to ports within the High-performance NAS Platform cabinet only. The System Management Unit (SMU) provides the rack component management function.

Note: Depending on the model and configuration of your High-performance NAS Platform, the number and type of Ethernet ports on the NIM module may be different than shown above.


RS-232 Serial Management Port The High-performance NAS Platform has one RS-232 connection port, located on the rear panel of the server. This serial port is intended to be used during system setup. The serial port is not intended as a permanent management connection, and this port should not be used as the primary management interface for the server (the primary management interface to the server should be through the Web Manager GUI or through server's CLI which can be accessed through the network).

Any VT100 terminal emulation interface can be used to access to the CLI so that you can perform management or configuration functions. Connect the terminal to the serial port (port 1) on the rear panel of the High-performance NAS Platform, then set the host settings to the values below to ensure proper communication between the terminal and the High-performance NAS Platform.

Once the initial setup has been completed, you should disconnect the serial cable. If you need to manage the server through a serial connection, connect to the serial port on the SMU and use SSH to access the server's CLI.

Table 22: Host Setting Values

Terminal Requirement

Connection Crossover (nullmodem) cable

Protocol Asynchronous RS-232

Baud rate 115,200 Bps

Data bits 8

Stop bits 1

Parity None

Flow control None


Management Interfaces

The table below shows the pin layout for serial port 1.

Table 23: Serial Port 1 Pin Layout

Pin Positions Signal Abbreviation Pin

Data Carrier Detected DCD 1

Receive Data RD 2

Transmit Data TD 3

Data Terminal Ready DTR 4

Signal Ground SG 5

Data Set Ready DSR 6

Request To Send RTS 7

Clear To Send CTS 8

Ring Indicator RI 9

Hitachi High-performance NAS Platform Hardware Reference

MK-99BA012-13

Hitachi Data Systems

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hitachi high performance nas platform hardware reference manual

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