hilton hotel hilton houston post oak by the galleria meeting & 2018-08-23آ  a . hilton hotel...

Download Hilton Hotel Hilton Houston Post Oak by the Galleria Meeting & 2018-08-23آ  a . Hilton Hotel Hilton

Post on 31-Dec-2019




0 download

Embed Size (px)


  • a

    Hilton Hotel Hilton Houston Post Oak by the Galleria

    Meeting & Event Resource Guide

    Revised July 2018

    Our goal is to be Best to Do Business With. There are various stages when we interact with you, the customer. They are: solicitation and marketing, sales and booking, pre-planning, on-site and

    post-event. Through each of these stages, we focus on the following touch points: creativity, consistency, communication, flexibility and image.

    To aid you in the planning process, we have compiled the following hotel information. It is a

    pleasure to assist you with coordinating the many details that are necessary for making the perfect meeting, convention or event a success. Please note that all pricing is subject to change.

    We look forward to supporting you in planning a successful event.

    Hilton Houston Post Oak by the Galleria

    2001 Post Oak Boulevard Houston, TX 77056



    http://www.hilton.com/ http://www.houstonpostoak.hilton.com/

  • 2

    Table of Contents General Information

    • Hotel Overview • Guest Room diagrams with specifications • Suite Information and Descriptions • Dining Information with Restaurant Descriptions • Hotel Shop(s) Information

    Function Space and Banquets

    • Function Space Diagrams with specification • Catering Menu’s available separately

    Resource Information

    • Hotel specifics listed alphabetically Forms

    • Amenity Request Form • AV Form (For Exhibitors) • Credit Application • Electrical Form • Internet / Phone Form • Planning Checklist • Room Re-Key Form • Resume Questionnaire • Shipping Form

  • 3

    GENERAL INFORMATION At the Hilton Houston Post Oak, you will discover an elegant atmosphere complete with modern amenities and Texas-sized hospitality. Our luxurious setting is convenient to Houston's Uptown business district and some of Houston’s most exciting attractions. Our newly renovated and oversized accommodations feature plush pillow top beds, wireless Internet access and floor to ceiling glass doors leading onto a private balcony overlooking the Houston skyline. Guest can relax in The Brittany Bar, our cozy British-style pub, or savor delectable USDA Angus beef and fresh seafood at our Promenade Restaurant. We offer 30,000 square feet of flexible function space ready to be transformed to fit any occasion. With 19 function rooms designed to graciously accommodate up to 1,350 guests, our friendly staff is ready to transform your event into an outstanding occasion from beginning to end. FUNCTION SPACE AND BANQUETS Whether you need a large meeting or social gala or an intimate corporate dinner family celebration, you’ll find a variety of meeting spaces to suit every need from 10-1000 persons. Our newly refurbished Grand Ballroom offers updated technology capabilities in a luxurious setting, including ten and a half foot ceilings and chandeliers. Smaller breakout style meeting rooms can accommodate numerous styles of setups and even Social events have a specific home in our Post Oak and Boulevard Ballroom. Permanent Board rooms are available to seat up to 16 guests in executive comfort, some that are located conveniently near the Promenade dining room for flexibility in food service. If you are tired of the same old “box style” meeting room, see the variety of event spaces in our virtual tour.

  • 4

    RESOURCE INFORMATION Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) Audio/Visual Automated Teller Machines Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Business Center Car Rental Agencies Cash Paid Outs Cash Paying Guests Celebrity/ Dignitary Visits Check Cashing Privileges Check-In and Checkout Coat Check Services Coffee Maker Concierge Convention Center Corkage Credit Cards Credit Policy Currency Exchange Dance Floor Decorations Deposits Destination Management Companies (DMC)

  • 5

    Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits Fax Machines Fax Numbers Fire Codes Fitness Center Flags Floral/Florist Food Donations Freight Elevator General Manager Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In, Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline Hair Salon HHonors Floor Hospitality Desks Hospitality Suites Functions Hotel Facts/History Hotel Map Housekeeping In Conjunction With (ICW’s) Indemnification In-Room Dining Interpretation/Translation Services Internet Services Key Cards

  • 6

    Key Hotel Contacts Kosher Labor Laundry/Valet Limousine Services Linen Selection Liquor Laws Load-In/Load Outs (Production, Decor, & Staging) Loading Dock Local Information Lost and Found Luggage Storage Manager on Duty (MOD) Mail Services Massage Therapy Master Accounts Medical Facilities/Services Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard Newspapers/Publications Office Equipment/Supplies Off Premise Catering Package Room Parking Personalized On-Line Group Page (POG) Pets (policies) Photography Pianos Pools Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Radios/Pagers/Nextels Recycling Registration Assistance Registration Desks Reservations (RAPID!) Restaurants/Lounges Restaurant Reservations

  • 7

    Restrooms Resumes Rigging Robes Ropes/Stanchions Rooming Codes/Rooming Lists Safes/Safety Deposit Boxes Security Shipping and Receiving Shopping Signage/Banners Site Inspection/Pre-planning Smoking Sound System Special Meal Requests Storage Suites Taxes Taxicabs Team Member Recognition Telephones/Telecommunications Theme Parties Tours/Sightseeing Trash Removal Tuxedo/Formalwear Voice Mail Weather Wheelchairs Wired Payment Worship Services Zip-Out Checkout

  • 8

    ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliates opportunities to sponsor/advertise during the specified dates of the meeting/exhibit. Your Event Services Manager will provide detailed information and can discuss other ideas not listed below:  Logo products, e.g., keycards, cocktail napkins, to go lunch boxes, etc.  Video Channel  Plasma Screens  Banners/Signage

    Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference, but not part of the official convention program who require meeting space will work directly with our Event Services Department. All meeting space, if available, will be at the hotel’s normal prevailing room rental rates and will be subject to the hotel’s standard contract terms and conditions. A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event, so that they can be individually contacted by the Catering/Event Services Department to set up food, beverage and payment arrangements. Back to Resource Information AIRLINE INFORMATION

    Airline Nationwide Aero Mexico 1-800-237-6639 Air Canada 1-888-247-2262 Air France 1-800-237-2747 Air India 1-800-223-7776 Air New Zealand 1-800-268-1234 Alaska Airlines 1-800-252-7522 All Nippon Airways 1-800-235-9262 American Airlines 1-800-433-7300 Austrian Airlines 1-800-843-0002 British Airways 1-800-247-9297 Caribbean Airline 1-800-920-4225 Delta 1-800-221-1212 Frontier 1-801-401-9000 Japan Airlines 1-800-525-3663 Jet Blue 1-800-538-2583 KLM Royal Dutch Airlines 1-866-434-0320 Korean Air 1-800-438-5000 Lufthansa 1-800-645-3880 Qantas 1-800-227-4500

  • 9

    Singapore Airlines 1-800-742-3333 Southwest Airlines 1-800-435-9792 United Airlines 1-800-864-8331 Virgin Atlantic 1-800-862-8621

    Airport Information Houston has two airports within the city. You may visit their website at www.fly2houston.com . George Bush Intercontinental Airport - IAH Located 45 minutes north of the hotel. Telephone : (281) 230-3000 Directions to the Hotel: * Exit Airport on JFK Boulevard * Take Beltway 8 West to * I-45 South to * 610 West (will loop around to become 610 south * Exit Post Oak Boulevard * Turn right onto Post Oak Boulevard * Go through (3) traffic lights * The hotel is located on the left side William P. Hobby Airport - HOU Located 30 minutes south of the hotel. Telephone: (713) 640-3000 Directions to the Hotel: * Exit Airport on Broadway * Take I-45 North to... * 610 West (will loop around to...) * 610 North * Exit Westheimer * Turn left onto Westheimer * At the first intersection, Post Oak Boulevard, turn right * The hotel is located on the right side. Shuttle Information: SuperShuttle utilizes a proprietary reservations system and reservations can be made around the clock at www.SuperShuttle.com or 1-800-BLUE VAN (258-3826) or with local Houston based dispatchers at 281-230-7275. Reservations must be made at least 4 hours in advance of the pick- up