HILLSBOROUGH COUNTY

EMERGENCY OPERATIONS CENTER GUIDE

MAY 3, 2001

HILLSBOROUGH COUNTY Emergency Management 2711 East Hanna Avenue

Tampa, Florida 33610

December 16, 2003

TABLE OF CONTENTS

PAGE INTRODUCTION....................................................................................................................................... 1 SECTION I. EMERGENCY OPERATIONS CENTER........................................................................................ 2

I.1 EOC FUNCTIONS..................................................................................................... 2 I.2 DESCRIPTION OF THE EOC ..............................................................................2-3 I.3 EOC STAFF/WORK STATION ASSIGNMENTS ............................................6-8 I.4 SECURITY ................................................................................................................. 9 I.5 EOC INFORMATION/INSTRUCTIONS ..........................................................9-10 I.6 EOC PHONE/INTERCOM INSTRUCTIONS ..................................................... 11 II. ACTIVATION ............................................................................................................................. 12 II.1 AUTHORITY ........................................................................................................... 12 II.2 ACTIVATION OF THE EOC ................................................................................ 12 II.3 WARNING...........................................................................................................12-13 II.4 LOCALIZED DISASTER....................................................................................... 13 II.5 COUNTYWIDE DISASTER................................................................................... 13 II.6 EOC HURRICANE PREPARATION CHECKLISTS ...................................14-19 III. STAFFING ................................................................................................................................... 20 III.1 DISASTER GROUP REPRESENTATIVES......................................................... 20 III.2 EMERGENCY MANAGEMENT STAFF............................................................. 20 III.3 EMERGENCY POLICY GROUP.....................................................................20-21 III.4 DIRECTOR OF EMERGENCY MANAGEMENT ............................................. 21 III.5 EXECUTIVE SUPPORT GROUP ......................................................................... 21

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III.6 EOC OPERATIONS GROUP ................................................................................ 22 IV. COMMUNICATIONS ................................................................................................................ 23 IV.1 COUNTY WARNING POINT................................................................................ 23 IV.2 TWO-WAY EMERGENCY COMMUNICATIONS.......................................23-25 V. CITIZENS RESPONSE CENTER (CRC) ................................................................................ 26 V.1 CRC FUNCTIONS................................................................................................... 26 V.2 CRC OPERATIONS................................................................................................ 26 V.3 CRC SUPERVISOR ................................................................................................ 26 VI. MEDIA RELATIONS ................................................................................................................. 27 VI.1 EOC PUBLIC INFORMATION OFFICER RESPONSIBILITIES ................... 27 VI.2 MEDIA ACCESS TO THE EOC............................................................................ 27 VI.3 EOC MEDIA FACILITIES .................................................................................... 27 VI.4 EOC MEDIA PLAN............................................................................................27-28 VII. EOC OPERATIONS ................................................................................................................... 29 VII.1 MESSAGE FLOW IN THE EOC........................................................................... 29 VII.2 RESOURCE REQUESTS ..................................................................................29-33 VII.3 STARTEX/ACTIVATION AND SHIFT CHANGE BRIEFING OUTLINE............................................................................................. 34 VIII. REPORTS .................................................................................................................................... 35 VIII.1 INCIDENT REPORTS ............................................................................................ 35 VIII.2 SITUATION REPORTS.......................................................................................... 35 VIII.3 DAMAGE ASSESSMENT REPORTS .................................................................. 35 VIII.4 ESSENTIAL INFORMATION REQUIREMENTS ........................................35-41 IX EMERGENCY SUPPORT FUNCTIONS............................................................................56-64

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LIST OF ILLUSTRATIONS PAGE

EOC DIAGRAM......................................................................................................................................... 4 OPERATIONS ROOM SEATING DIAGRAM ...................................................................................... 5 EOC STATION ASSIGNMENTS..........................................................................................................6-7 EOC STAFFING REQUIREMENTS....................................................................................................... 8 EOC HURRICANE PREPARATION CHECKLISTS ....................................................................14-19

FORMS

REQUEST FOR ASSISTANCE FORM................................................................................................. 33 FLORIDA DEM SITREP FORM ......................................................................................................42-43 HILLSBOROUGH COUNTY SITREP FORM (PRE-STORM) ......................................................... 44 HILLSBOROUGH COUNTY SITREP FORM (RESPONSE)............................................................ 45 EOC MESSAGE CONTROL FORM ................................................................................................46-47 ACTION OFFICER LOG SHEET ......................................................................................................... 48 EOC MESSAGE CONTROL LOG ........................................................................................................ 49 INITIAL DAMAGE ASSESSMENT – HOUSING LOSSES ..........................................................50-51 INITIAL DAMAGE ASSESSMENT – BUSINESS LOSSES..........................................................52-53 INITIAL DAMAGE ASSESSMENT – PUBLIC ASSISTANCE ....................................................54-55

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INTRODUCTION PURPOSE: The purpose of the Emergency Operations Center Guide is to provide guidance for activation and operation of the Hillsborough County Emergency Operations Center (EOC) for actual or threatened disasters. The Emergency Operations Center Guide describes the EOC, its staffing during activation, emergency communications capabilities and required reports during emergency situations. Details of how the EOC and Hillsborough County Emergency Management interface with County disaster preparation, response, and recovery operations can be found in the Hillsborough County Comprehensive Emergency Management Plan (CEMP).

SECTION CONTENTS SECTION I - EMERGENCY OPERATIONS CENTER: Describes the layout of the EOC and defines security procedures required during an emergency activation of the EOC. SECTION II - ACTIVATION: Describes the legal authority for emergency response operations and the warning system used in the County. This section also contains an EOC activation preparation checklist. SECTION III – STAFFING: Describes the operational and decision-making groups which coordinate emergency response activities during emergency activation of the EOC. SECTION IV - COMMUNICATIONS: Describes the communications responsibilities of the EOC and the communications facilities available to Operations Group members during emergency activation. SECTION V - CITIZENS RESPONSE CENTER (CRC): Provides a brief description of the organization and function of the CRC. SECTION VI - MEDIA RELATIONS: Describes the role and function of the EOC Public Information Staff during an emergency activation. SECTION VII - EOC OPERATIONS: Describes message flow and resource request procedures. Also contains Activation/Startex and Change of Shift briefing outlines. SECTION VIII - REPORTS: Lists required reports and describes reporting responsibilities during emergency situations. SECTION IX - EMERGENCY SUPPORT FUNCTIONS (ESFs): Provides a detailed description of the ESF system as organized at State DEM and Hillsborough County.

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SECTION I: EMERGENCY OPERATIONS CENTER I.1 EOC FUNCTIONS The Hillsborough County Emergency Operations Center (EOC) is located at 2711 East Hanna Avenue, Tampa, Florida, directly behind the Hillsborough County Fire/Rescue Headquarters. The EOC houses the Hillsborough County Public Safety Department, Emergency Management and the Emergency Dispatch Center. During normal operations, the Emergency Dispatch Center serves as the County Warning Point. Upon activation, this function is transferred to the EOC staff. During normal operations, the Emergency Management staff performs disaster planning and training functions. Under emergency activation, the Emergency Management staff is responsible for managing the operations of the EOC. The EOC staff has responsibility for the overall coordination of County resources during disaster response and recovery operations in Hillsborough County. I.2 DESCRIPTION OF THE EOC

The EOC is a 16,000 square foot reinforced building capable of withstanding 175-mph winds. Its physical layout is illustrated on page 4.

The EOC provides:

a large Operations Room providing sufficient work space for the EOC Operations Group during emergency operations;

allocated space for the Executive Policy Group and the Director of Emergency Management

(County Administrator);

designated spaces for the EOC Message Center and Administrative Office;

a 300kw generator and a 1,000 gallon fuel tank;

a radio room with "state of the art" capabilities;

an expandable telephone communications system;

a satellite communications system terminal providing a direct two way link to the State Warning Point, other county EOCs and the National Weather Service;

a weather teletype capable of receiving advisory information from the National Weather

Service;

an electronic repair shop for the maintenance of the EOC's communications equipment;

a 320 foot radio transmission tower which provides the EOC the capability to communicate throughout the County;

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cellular phone communications systems which further enhance cellular capability during

disaster operations;

an extensive computer system integrated into a local area network (LAN);

the County Fire Rescue 9-1-1 public safety answering point (PSAP) which can also provide increased capability during an emergency or provide uninterrupted continuation of 9-1-1 service for other PSAPs in the event of an equipment failure in their primary systems;

a Citizens Response Center (CRC) with dedicated phone lines;

a media center with externally installed lines to allow immediate connectivity for television

mobile units;

sleeping facilities for 20 people, with additional spaces for cots available in the Fire Rescue Headquarters building located adjacent to the EOC;

a fully equipped kitchen with an eating area;

male and female lavatory facilities with showers;

an emergency potable water system served by a well;

a backup sewage system with a 400-gallon holding tank.

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4

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I.3 EOC STAFFING/WORK STATION ASSIGNMENTS Pre designated EOC workstation assignments for all members of the EOC Operations Group and staffing levels for all phases of activation are depicted below.

EOC STATION ASSIGNMENTS (NUMERIC) REFER TO DRAWING ON FACING PAGE: POSITION # AGENCY INTERCOM #

1 COUNTY SCHOOL BOARD TRANSPORTATION 374 2 HARTline 407 3 SHARE-A-VAN/TRANS COORDINATOR 373 4 COUNTY HUMAN SERVICES 406 5 SALVATION ARMY 372 6 FLORIDA HEALTH DEPARTMENT 405 7 ANIMAL SERVICES 359 8 FLORIDA HIGHWAY PATROL 404

9-10 COUNTY SHERIFF’S OFFICE 333-403 11-12 TAMPA POLICE DEPARTMENT 332-402

13 ARMY NATIONAL GUARD 439 14 MACDILL AFB 401 15 U.S. COAST GUARD 408 16 UNASSIGNED 400 17 COUNTY MANAGEMMENT & BUDGET SVC 409 18 COUNTY PURCHASING DEPARTMENT 399 19 COUNTY ENGINEERING DIVISION 438 20 COUNTY PROPERTY APPRAISER 398 21 COUNTY PLANNING & GROWTH MGT 437 22 TECO 397 23 GTE 436 24 COUNTY TELECOMMUNICATIONS 396 25 RACES 383 26 COUNTY PARKS AND RECREATION 384 27 COUNTY SOLID WASTE 385 28 FLORIDA DOT 386 29 COUNTY FLEET MANAGEMENT 387 30 COUNTY FACILITIES MANAGEMENT 388 31 COUNTY WATER DEPARTMENT 389 32 TAMPA PUBLIC WORKS 390

33-34 TAMPA FIRE RESCUE 391-392 35-36 COUNTY FIRE RESCUE 393-432

37 RESCUE/BLS 394 38 COUNTY HEALTH AND SOCIAL SERVICES 433 39 COUNTY AGING SERVICES 395 40 FLORIDA CHILDREN & FAMILIES 435 41 UNASSIGNED 382 42 PLANT CITY 381 43 TEMPLE TERRACE 380 44 TAMPA EMERGENCY MANAGEMENT 379 45 FLORIDA STATE LIAISON 378 46 UNITED WAY 377 47 COUNTY ROADWAY MAINT/PUBLIC WORKS 376 48 COUNTY EMERGENCY MANAGEMENT 375

49-52 TELEPHONE OPERATORS 360-361-362-363 53 COUNTY MEDICAL EXAMINER 426 54 MEDICAL DIRECTOR MASS CASUALTY 427 55 COUNTY SCHOOL BOARD ADMINISTRATION 428 56 AMERICAN RED CROSS 429

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EOC STATION ASSIGNMENTS (ALPHABETIC)

POSITION # AGENCY INTERCOM #

56 AMERICAN RED CROSS 429 7 ANIMAL SERVICES 359

13 ARMY NATIONAL GUARD 439 39 COUNTY AGING SERVICES 395 48 COUNTY EMERGENCY MANAGEMENT 375 19 COUNTY ENGINEERING DIVISION 438 30 COUNTY FACILITIES MANAGEMENT 388

35-36 COUNTY FIRE RESCUE 393-432 29 COUNTY FLEET MANAGEMENT 387 38 COUNTY HEALTH AND SOCIAL SERVICES 433 4 COUNTY HUMAN SERVICES 406

17 COUNTY MANAGEMENT & BUDGET SERVICES 409 53 COUNTY MEDICAL EXAMINER 426 26 COUNTY PARKS AND RECREATION 384 21 COUNTY PLANNING & GROWTH MANAGEMENT 437 20 COUNTY PROPERTY APPRAISER 398 47 COUNTY ROADWAY MAINT/PUBLIC WORKS 376 18 COUNTY PURCHASING DEPARTMENT 399 55 COUNTY SCHOOL BOARD ADMINISTRATION 428 1 COUNTY SCHOOL BOARD TRANSPORTATION 374

9-10 COUNTY SHERIFF'S OFFICE 333-403 27 COUNTY SOLID WASTE 385 24 COUNTY TELECOMMUNICATIONS 396 31 COUNTY WATER DEPARTMENT 389 8 FLORIDA HIGHWAY PATROL 404

28 FLORIDA DOT 386 40 FLORIDA CHILDREN & FAMILIES 435 6 FLORIDA HEALTH DEPARTMENT 405

23 GTE 436 2 HARTline 407

45 FLORIDA STATE LIAISON 378 14 MACDILL AFB 401 54 MEDICAL DIRECTOR MASS CASUALTY 427 42 PLANT CITY 381 37 RESCUE/BLS 394 5 SALVATION ARMY 372 3 SHARE-A-VAN/TRANS COORDINATOR 373

32 TAMPA PUBLIC WORKS 390 33-34 TAMPA FIRE RESCUE 391-392

44 TAMPA EMERGENCY MANAGEMENT 379 11-12 TAMPA POLICE DEPARTMENT 332-402

22 TECO 397 25 RACES 383

49-52 TELEPHONE OPERATORS 360-361-362-363 43 TEMPLE TERRACE 380 15 U.S. COAST GUARD 408 16 UNASSIGNED 400 41 UNASSIGNED 382 46 UNITED WAY 377

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EOC STAFFING REQUIREMENTS Ν ACTIVATION PHASES PARTIAL RESPONSE RECOVERY CORE Group 15 15 15 County Aging Services 1 2 2 County Animal Services 1 1 County Attorney 1 1 County Communications Dept. 1 1 County Engineering Division 1 County Facilities Management 1 2 2 County Fire/Rescue 2 2 2 County Fleet Management 1 1 County Health & Social Services 1 1 1 County Information & Technology Services 1 1 County Management &Budget Department 1 1 County Medical Examiner 1 1 County Parks and Recreation 1 1 1 County Planning and Growth Management 1 1 County Property Appraiser 1 County Purchasing Department 1 1 1 County Roadway Maintenance 1 1 1 County School Board, Administration 1 1 1 County School Board, Transportation 1 1 1 County SHARE-A-VAN 1 1 1 County Sheriff’s Office 1 2 2 County Solid Waste 1 County Telecommunications 1 1 1 County Water Department 1 1 1 Tampa Emergency Management 1 1 1 Tampa Fire Department 1 1 1 Tampa Police Department 1 1 1 Tampa Public Works 1 1 1 Plant City Fire/Emergency Management 1 1 1 Temple Terrace Fire/Emergency Management 1 1 1 Florida Army National Guard 1 1 Florida Department of Transportation 1 1 Florida Department of Children & Families 1 1 Florida Highway Patrol 1 1 Florida Health Department Florida State Liaison (FDLE/DEM) 1 1 MacDill Air Force Base 1 1 US Coast Guard 1 1 Red Cross, Greater Tampa Chapter 1 1 1 Salvation Army 1 1 United Way 1 HARTline 1 1 1 RACES 1 1 1 Tampa Electric Company (TECO) 1 1 People’s Gas 1 General Telephone Company (GTE) 1 1 Telephone Operators 2 4 4 Citizens Response Center (CRC) 6 17 17 Message Control 2 2 2 TOTALS 49 83 88 Ν [NOTE]: Staffing under each phase represents initial requirements. During each phase staffing may be increased or

decreased as the situation warrants based on the decision of the EOC Director.

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STANDBY AGENCIES Some agencies such as those listed below may be requested to provide representatives to the EOC:

Hillsborough County Aviation Authority Hillsborough County Port Authority Greater Tampa Chamber of Commerce

I.4 SECURITY Under emergency activation, only authorized personnel are permitted in the EOC. A security check point, manned by County Security Services, will be established at the EOC entrance to restrict entry to the facility and issue access passes and an EOC instruction sheet (Paragraph I.5 below) to authorized persons. Access passes will be issued to members of the EOC Operations Group, approved visitors and media representatives. Only persons wearing access passes will be permitted in the EOC. Access pass numbers, and a record of time of issue, will be maintained on the EOC Access Log. All access passes will be turned in at the security checkpoint when departing the EOC. Any questions concerning security or access will be directed to the EOC Director. The issuance of access passes to visitors or media will be made only upon approval of the EOC Director. I.5 EOC INFORMATION/INSTRUCTIONS You will be issued an EOC access pass at the Security Desk. You must wear the access pass while in the EOC. When leaving, please sign out and return the pass. SMOKING IS NOT PERMITTED ANYWHERE IN THE EOC All workstations in the EOC Operations Room are pre-assigned, as depicted on pages 5 – 7.. If you have any questions concerning seating arrangements, see an Emergency Management staff member wearing a STAFF badge. At workstations, you will find: 1. A telephone (PRIMARY means of communication); 2. A connector plug for cellular telephones (Alternate communications-some stations); 3. A radio remote controller (Alternate communications-some stations); 4. An EOC Telephone Directory; 5. A Hurricane Tabloid; and 6. Message Control Forms

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The EOC has:

a kitchen/break room to store, prepare and eat meals;

dormitories with 20 bunks;

shower facilities;

emergency power source;

emergency water and wastewater capability;

National Weather Service weather terminal. Source documents available in the EOC include:

Hillsborough County Comprehensive Emergency Management Plan (CEMP)

CHEMTREC Hazardous Materials Emergency Response Guidebook

Tampa Bay Region Hurricane Evacuation Study Update (2000)

EOC Telephone Directory

Disaster Assistance Forms Duty Hours: When activated for 24 hour operations, the EOC will maintain two twelve hour shifts, 8:00 AM - 8:00 PM and 8:00 PM - 8:00 AM. All incoming shift members should arrive at the EOC at least 20 minutes prior to the start of their shift. Change of shift briefings will take place at 7:45 AM and 7:45 PM each day. Changes to this schedule can be made with the approval of the EOC Director.

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I.6 EOC PHONE INSTRUCTIONS CONFERENCE ROOM INTERCOM NUMBERS ROOM 206: EOC CONFERENCE ROOM INTERCOM NUMBERS: 331, 332 ROOM 207: EXECUTIVE POLICY GROUP INTERCOM NUMBERS: 333, 334, 335 ROOM 208: DIRECTOR OF EMERGENCY MANAGEMENT (COUNTY ADMINISTRATOR) INTERCOM NUMBERS: 336, 337, 338 HOW TO USE THE EOC PHONE SYSTEM: INTERCOM CALLS: Lift Handset Press INTERCOM Dial Extension Number OUTSIDE CALLS 1. TO PLACE AN OUTSIDE CALL: Lift Handset Press Button for available line Dial "9", and phone number 2. TO TRANSFER AN OUTSIDE CALL: Press INTERCOM Dial EXT Number Announce call to answering party Hang Up 3. TO PLACE A CALL ON HOLD: Press HOLD 4 TO ANSWER A "PARKED"* CALL: Lift Handset Press Intercom Press Announced PARK Number (60-69) Ν A parked call is an outside call that is being transferred from one station to another. If you receive a call you will hear an announcement " I have a call parked on 65 for Mr. Smith." If the call is for you, follow the above instructions.

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SECTION II: ACTIVATION II.1 AUTHORITY Authority for emergency response activities by local and state officials and agencies is set forth in Chapter 252, Florida Statutes, and the Governors Executive Order 80-29. These documents provide local governmental jurisdictions with the authority to compel the evacuation of citizens within their legal boundaries, and to declare a State of Local Emergency. The Declaration of a State of Local Emergency provides for the waiver of normal procedures and formalities otherwise required of political subdivisions by law pertaining to:

performance of public work and taking whatever action is necessary to assure health, safety, and welfare of the community;

entering into contracts

incurring obligations;

employment of permanent and temporary workers;

utilization of volunteer workers;

rental of equipment;

acquisition and distribution, with or without compensation, of supplies, materials and

facilities; and

appropriation and expenditure of public funds. II.2 EOC ACTIVATION The EOC Director is responsible for recommending the level of EOC activation, securing necessary approvals, initiating report-for-duty calls to EOC Operations Group members and notifying state, county, and municipal agencies and organizations. Under graduated emergency activations, the EOC becomes the central point of command and control and / or coordination of disaster response and recovery operations during localized or community-wide emergencies. II.3 WARNING As the County Warning Point during emergencies, the EOC is responsible for disseminating warnings and alerts to the populace and for alerting applicable agencies and organizations of threatened or actual disasters and emergencies. This includes notification to the State Warning Point over the Satellite Communications System.

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There are numerous alerting systems used by the EOC. The Emergency Alert System (EAS) is employed to disseminate official emergency information to the public, as is a cable override system used by the EOC to alert cable television subscribers. Ruskin Weather will also broadcast essential EOC information over their weather radio system. Further, coordination with local media representatives will be maximized to the extent possible. (See Chapter IV, Communications). II.4 LOCALIZED DISASTER Activation of the EOC may be necessary for such localized disasters as tornadoes, floods, terrorist incidents or hazardous materials incidents. In the event of a localized disaster, the on-scene commander will establish an incident command post. A staging area for response personnel and equipment may also be established. If additional support is required, communications will be established between the incident command post, any primary command post that may be established, and the EOC. For disasters involving more than 24 hours of response and recovery activities and / or requiring County support to a municipality, the primary command post may be reestablished at the EOC. II.5 COUNTYWIDE DISASTER The EOC will serve as the primary command post during a countywide disaster. One or more incident command posts, as described above, may be established during disaster response recovery operations near areas most critically damaged. A hurricane threat to the Tampa Bay Area is the most likely countywide natural hazard that would require activation of the Hillsborough County EOC. An EOC Hurricane Preparation Checklist which details actions required from hurricane alert through implementation of an Evacuation Order can be found on pages 14 - 19.

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EOC HURRICANE PREPARATION CHECKLIST

PHASE I: HURRICANE ALERT

Actions to be taken, as the situation warrants, when Hurricane Advisory or restricted information indicates a potential threat:

ACTION

COMPLETED a. Review disaster plans. b. Initiate Significant Event Log. c. Contact Ops Group and advise of developing situation. d. Contact County and municipal leadership, advise of developing situation. e. Notify County department heads of developing situation by FAX/E Mail. f. Contact RACES and advise of developing situation. g. Print and review elderly/disabled list. h. Coordinate/receive updates from the National Weather Service. i. Alert Special Needs Shelter Managers and Medical Team Providers. Contact Hospice

and home health care agencies, request updated patient lists.

j. Create HURREVAC graphic displays using National Hurricane Center (NHC) advisories.

k. Contact/ coordinate with 9-1-1 (CRC). Advise to be prepared for possible activation within 24-36 hours.

l. Test EOC emergency systems to include: communications, power, water, sewage and shutters. Check generator fuel.

m. Inventory EOC emergency supply stocks, administrative supplies and forms. n. Contact HCFR, advise of possible need for preplanned space. o. Contact MacDill AFB Disaster Preparedness Office. p.

Contact the Emergency Transportation Coordinator, HARTline, School Board Transportation and Special Services Specialized Transportation (SHARE-A-VAN). Review emergency transportation plan.

q. Contact Facilities Management. Request they contact Fairgrounds management concerning possibility of evacuation/recovery operations at Fairgrounds.

r. Contact Verizon, TIE, Alltel and AT&T Wireless to advise of developing situation. s. Contact Red Cross, School Board, and Health Department. Advise them to review

plans for shelter activation.

t. FAX HURREVAC displays to Security Services. u. Provide updated report of special needs individuals requiring transportation, sorted by

evacuation zone, Zip Code and street address to the Emergency Transportation Coordinator, and SHARE-A-VAN.

v. Contact potential evacuating hospitals and nursing homes and advise of situation. Maintain coordination.

w. Alert GIS to be prepared to activate EOC GIS station. x. Establish Inter County Conference Call. Contact, begin coordination with adjoining

county EM Directors.

y. Issue press releases as necessary. z. Contact Human Resources. Alert to possibility of a volunteer call-up. Request they

contact their volunteers and place them "on call".

z.1 Contact Special Needs notification group volunteers. Advise of possible activation of notification volunteer cell at the EOC within 24-36 hours.

z.2 Contact the suppliers for emergency generators. Determine availability of generators to power Special Needs Shelters.

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EOC HURRICANE PREPARATION CHECKLIST

PHASE II: HURRICANE WATCH/PARTIAL ACTIVATION

Actions to be taken when decision is made to partially activate the EOC:

ACTION

COMPLETED

a. Activate appropriate portions of the EOC Operations Group (Evacuation). Place non-activated members on alert.

b. Advise Executive Policy Group of decision to partially activate, and provide situation update.

c. Partially activate the Citizens Response Center (CRC) (minimum 5 people, attempt to include at least one fluent in Spanish) through 911 Operations.

d. Contact RACES. Request participation. e. Advise State DEM and Regional Coordinator of decision to partially activate. f. Advise MacDill AFB Disaster Preparedness Office of decision to partially

activate.

g. Prepare EOC for emergency operations to include installing and testing radios and telephones.

h. Coordinate with Red Cross, School Board and Health Department. Review preparations for opening of shelters.

i. Contact HARTline, School Board Trans, and Share-A-Van . Finalize Emergency Transportation Plans with the Emergency Transportation Coordinator.

j. Contact Verizon, TIE, Alltel and AT&T Wireless Alert to prepare for emergency communications support. Request that Verizon activate Seminole B-1 phone lines.

k. Advise adjacent county Emergency Management Directors of decision. l. Place EOC volunteer staff members on call. m. Activate GIS EOC work station n. Contact Facilities Management. Request status of coordination with State

Fairgrounds management.

o. Contact Parks and Recreation Department concerning feeding requirements at the EOC.

p. Contact/coordinate with hospitals and nursing homes subject to evacuation. q. Activate Special Needs Notification Volunteers. Begin Special Needs initial

notification calls.

r. Notify CCE to begin calling clients from list provided by the EOC.

s. Contact GATV and cable television companies. Alert to be prepared to make cable override capability operational.

t. Contact local Army National Guard/290th JCSS. Advise of partial activation and review plans for military support.

u. Contact Human Resources. Begin phased callup of volunteers v. Set up media room. w. Obtain copies of Evacuation Order and the resolution declaring a Local State of

Emergency from the computer. Review and prepare them for signature.

x. Contact EAS Stations. Advise of potential threat. y. Prepare designated rooms in County Fire/Rescue Headquarters for EOC

overflow.

z. Prepare additional press releases as situation warrants. z1

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EOC HURRICANE PREPARATION CHECKLIST

PHASE III: FULL ACTIVATION

Actions required when decision is made to fully activate the EOC

ACTION

COMPLETED

a.

Ensure EOC Operations Group (Evacuation Phase) is present. Advise Recovery Phase members to report after storm passage.

b.

Fully activate the CRC to include Spanish linguists.

c.

Convene Executive Policy Group. Obtain approval and signature for declaring a local state of emergency.

d.

Advise State EOC of "Full Activation" status.

e.

Advise surrounding county emergency managers of "Full Activation" status.

f.

Request Parks and Recreation Services to begin feeding operations at the EOC.

g.

Activate EOC volunteer staff.

h.

Coordinate shelter openings and operations with Red Cross/School Board/County Health Department/USF.

i.

Coordinate with Emergency Transportation Coordinator. Verify that transportation providers were informed of "Full Activation" status and are represented in the EOC or are immediately available by phone or radio.

j.

Notify Facilities Management to open Relief Center at Fairgrounds.

k.

Notify, United Way/Volunteer Center and Director Human Resources to prepare to open the Volunteer Coordination Center at the Fairgrounds.

l.

Deliver necessary phones to Fairgrounds.

m.

Contact HC TELCOM. Request they call Alltel and ATT Wireless: -- Request Verizon activate additional set of telephone lines at the Fairgrounds.

n.

Contact County Security Services. Request personnel to provide EOC access control and security.

o.

Verify that county/municipal Law Enforcement/Fire Departments and Search and Rescue Teams are fully mobilized.

Hillsborough Sheriff Fire Tampa Police Fire Temple Terrace Police Fire Plant City Police Fire

P Contact standby EOC agencies. Place in "on call" status.

q. Coordinate potential use of available MacDill AFB assets with their EOC representative.

r. Instruct Director Mass Casualty Planning to activate the hospital priority discharge system.

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ACTION COMPLETED

s.

Contact potential evacuating hospitals and nursing homes. Instruct them to begin evacuation preparations.

t.

Verify that Damage Assessment Teams and required equipment are ready for deployment after the storm.

u.

Complete calling of those on the special needs list to verify transportation requirements.

v.

Issue press release calling for voluntary evacuation of most exposed areas within the County. (After coordinating with Red Cross to ensure that pre- designated shelters are open and operational).

w.

Begin voluntary evacuation of elderly and disabled from most exposed areas.(Ensure Special Needs Shelters are operational).

x.

Contact Florida DEM. Coordinate potential National Guard support.

y.

Advise USMC Reserve Unit of potential for evacuation/movement to Fairgrounds.

z

Prepare Evacuation Order.

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EOC HURRICANE PREPARATION CHECKLIST

PHASE IV: EVACUATION

Actions required immediately prior to, and after the evacuation order is issued:

ACTION

COMPLETED

a.

Manager Emergency Management: Ensure that EOC is fully staffed and that all agencies are capable of fulfilling their designated evacuation responsibilities.

b.

Convene Executive Policy Group

Complete technical preparations to facilitate Executive Policy Group activities.

Sign Resolution declaring a Local State of Emergency (If not already signed). Complete and sign Evacuation Order. Issue Evacuation Order.

c.

Advise State EOC and fax copies of Order and Resolution.

d.

Advise adjacent County EOCs of evacuation decision (Pinellas, Pasco, Polk and Manatee).

e.

Coordinate with EOC Public Information Officers to disseminate Evacuation Order through all potential outlets to include press release, EAS, cable override, emergency management frequency, Ruskin Weather, media interviews, the Weather Channel, etc.

f.

Coordinate with the Red Cross and the Health Department to open remaining designated shelters.

Verify shelter status/staffing at all locations. Verify that appropriate County and municipal law enforcement agencies are

providing security to the shelters. Verify County and Tampa Rescue support at special needs shelters.

g.

Verify that all law enforcement agencies are implementing traffic control plans, manning all checkpoints and providing necessary traffic reports.

h.

Verify that Search and Rescue Teams are at staging sites.

i.

Verify operational status of County and Municipal Fire Departments.

j.

Coordinate with the County Emergency Transportation Coordinator to verify availability and status of transportation resources.

k.

Verify that all special needs registrants in designated evacuation zones have been contacted.

l.

Verify that transportation requirements for the special needs list, as well as for hospitals and nursing homes, have been coordinated with the Hillsborough County Emergency Transportation Coordinator.

m.

Verify that phones installed at Fairgrounds are operational.

n.

Verify that Facilities Management has deployed to Fairgrounds and that Relief Center is operational and ready to accept evacuating agencies.

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ACTION

COMPLETED

o.

Verify status of emergency generators and installation crews with supplier and contractor.

p.

Verify that United Way/Volunteer Center and Human Resources have deployed their elements to staff the Volunteer Coordination Center at Fairgrounds.

q.

Maintain contact with Property Appraiser’s Office. Confirm operational status of Damage Assessment Teams.

r.

Continue coordination with Facilities Management. Ensure County Relief Center remains fully operational.

s.

Prepare EOC for storm, lower antennas, and lower shutters.

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SECTION III: STAFFING

III.1 DISASTER GROUP REPRESENTATIVES The Emergency Operations Center (EOC) serves as the central coordination point for the Emergency Management staff and three operational and decision-making groups during emergency activation. The staff and three groups are:

Emergency Management Staff

Executive Policy Group

Executive Support Group

EOC Operations Group EOC staffing levels will be determined by the Director, Emergency Operations Center based on the type/scope of emergency confronting the County. III.2 EMERGENCY MANAGEMENT STAFF The Emergency Management staff consists of the following positions:

Director, Emergency Operations Center

Emergency Planner (5)

Manager II

Communications Technician

Secretarial/Clerical Support Staff (2)

Trades helper III.3 EXECUTIVE POLICY GROUP The Executive Policy Group has the authority to declare a state of emergency, to order an evacuation, to order re-entry and to declare a termination of the state of emergency. The members are: PRIMARY ALTERNATE

Chairman of the BOCC (Group Chief) Vice Chairman BOCC Vice Chairman of the BOCC BOCC Member

County Commissioner BOCC Member

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Mayor, City of Tampa Chairman, City Council

Mayor, City of Temple Terrace Vice Mayor

Mayor, City of Plant City Mayor Pro Tem

Sheriff, Hillsborough County Chief Deputy Sheriff III.4 DIRECTOR OF EMERGENCY MANAGEMENT (County Administrator) The Director of Emergency Management has been delegated remaining authority under Chapter 252, paragraph 252.38 (6) (e) to include the authorities shown in paragraph II.1 of this Guide. He is responsible for the operational control of emergency activities conducted through the EOC. He is charged with the responsibility of making recommendations on evacuation/declaration of state of emergency to the Executive Policy Group. III.5 EXECUTIVE SUPPORT GROUP The Executive Support Group is responsible for assisting the Director of Emergency Management in the formulation of his emergency recommendations to the Executive Policy Group. This Group also assists in the formulation of operational guidelines during emergency operations. The members are:

Deputy County Administrator

Assistant County Administrator, Community Services

Assistant County Administrator, Human Services

Assistant County Administrator, Management Services

Public Affairs Officer

Medical Director, Mass Casualty Planning

Hillsborough County Attorney

Administrator, Hillsborough County School Board

Chief Deputy Sheriff, Hillsborough County Sheriff's Office

Disaster Coordinator, American Red Cross, Tampa Bay Chapter

Designated Representatives from the municipalities

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III.6 EOC OPERATIONS GROUP The EOC Operations Group is composed of a 15-member core group and representatives of various county, municipal and state agencies. The core members form the nucleus of the EOC staff during an emergency with additional staff added as depicted in the EOC staffing requirements on page 8. CORE MEMBERS 1 Director, Public Safety Department (Group Chief) 1 Director, Emergency Operations Center 1 Public Safety Information Officer 6 Emergency Operations Staff Officers 1 Emergency Communications Specialist 1 Medical Director, Mass Casualty Planning 1 Tradeshelper 2 Emergency Operations Center, Administration 1 911/Citizens Response Center

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SECTION IV: COMMUNICATIONS The Emergency Operations Center (EOC) serves as the emergency communications center for Hillsborough County during a countywide disaster. The EOC has the following capabilities: 1. Telephone and radio communications with emergency response agencies in the County; 2. The Satellite Communications System links with the State Warning Point and other local

emergency management offices in the state; 3. Weather terminal link with the National Weather Service; 4. Radio and landline communications for emergency operations; 5. Citizen Response Center to provide information to the public during a hurricane threat; 6. Media Room for briefings and press releases. IV.1 COUNTY WARNING POINT The EOC, as the County Warning Point during emergencies, is responsible for dissemination of severe weather and other natural hazard and technological disaster warnings and alerts. Warnings are put out to governmental entities and other concerned agencies and organizations via E-Mail, fax, the Satellite Communications System, and the Emergency Alert System (EAS). IV.2 TWO-WAY EMERGENCY COMMUNICATIONS The primary communications function of the EOC during emergency activation, in addition to serving as the County Warning Point, is to provide radio and landline communications links between emergency response agency representatives in the EOC and their respective field units or headquarters. Accordingly, extensive communications capability is provided to EOC Operations Group representatives. Operations Area workstations have telephone and radio capabilities. Radio links can be arranged by the Emergency Management staff as needed. Landline Communications: The primary means of communication in the EOC is by telephone. During emergency activation, additional unlisted telephone lines will be made available to ensure call-out capability. Radio Communications: Several pre-designated agencies have simultaneous receiving and transmitting capability within the EOC. However, due to limitations in the number of radios available, dedicated radios cannot be provided for each agency; instead, agencies will be assigned to radios that they must share with other agencies as listed below. EOC staff will assist in coordinating radio usage.

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RADIO ONE:Tampa Water Department - F1 Hillsborough County Social Services, Special Trans - F2 H.A.R.T. - F3/F4 RADIO TWO:County Roadway Maintenance - F1/F2 RADIO THREE:R.A.C.E.S. Tampa - F1 R.A.C.E.S. East Bay Area - F2 R.A.C.E.S. Brandon Area - F3 R.A.C.E.S. U.S.F. Area - F4 RADIO FOUR:Disaster Network - F1 County Fire 1 - F2 County Fire 2 - F3 County Fire 3 - F4 RADIO FIVE:Medical 2 - F1 Medical 6 - F2 Medical 6 - F3 Medical 8 - F4 RADIO SIX:Tampa Police RADIO SEVEN:DEM Area 4 - F1 Citrus County EOC - F2 RADIO EIGHT:Tampa Port Authority - F1 County Sheriff's Office - F2 Police Coordinator - F3 Inter-city Police - F4 RADIO NINE:County Building Department - F1 County Animal Services - F2 County Utilities - F3 RADIO TEN:Tampa Police

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RADIO ELEVEN:Tampa Fire Dispatch - F1 Tampa Fire Administration - F2 County Sheriff's Office - F3 RADIO TWELVE:County Sheriff's Office - F1 Maritime Distress - F2 U.S.C.G. Working - F3 RADIO THIRTEEN:County Fire Rescue. Dispatch - F1 Mass Casualty Hospital Network - F2 The following agencies and organizations have radio communication capability with the EOC over the Disaster Control Network (153.920): Temple Terrace Fire Dispatch James A. Haley Veteran's Hospital City Of Tampa Electronics Repair (Lake Ave.) Red Cross Headquarters WTVT/TV (Ch-13) Weather Department TECO (Plant City) County Emergency Dispatch Operations Several Resident Park Rangers (County Park System) Sheriff's Office Operating Center The EOC also has two programmable radios (VHF-HI & UHF) that can be made available to an agency representative upon request. Direct contact with the State Warning Point, is maintained over the Satellite Communications System.

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SECTION V: CITIZENS RESPONSE CENTER (CRC) V.1 CRC FUNCTIONS A Citizens Response Center will be established in the EOC, as depicted on page 4. The CRC responds to general information queries from the public and refers valid requests for assistance to the Operations Group for action. The use of a CRC enables the EOC to respond to the multitude of calls from the public, while keeping open the operational EOC phone lines for emergency use. The CRC will be staffed with sixteen operators per shift (two -12 hour shifts), all volunteers recruited from various County departments and agencies. A CRC supervisor for each shift will be provided by 9-1-1 Operations. Each workstation will be supplied with a Telephone, CRC Handbook, Hurricane Guide, and Message Control Forms. V.2 CRC OPERATORS Many of the calls received at the CRC will be requests for evacuation zone and/or shelter information. In response to such a call, CRC operators will provide the requested information and make a notation on the CRC Information Log. For calls other than general evacuation information (e.g. a request for transportation), the operator will make a notation in the CRC log, fill out Message Control Form (MCF) and forward it to the EOC Operations Group for action. V.3 CRC SUPERVISOR The CRC supervisor is responsible for ensuring the CRC is staffed and information requests handled efficiently and promptly. Supervisors must ensure that messages in the CRC outgoing message box are forwarded to the message control desk for logging and distribution to the appropriate EOC Operations Group agency.

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SECTION VI: MEDIA RELATIONS VI.1 COUNTY PUBLIC INFORMATION OFFICER RESPONSIBILITIES The Emergency Operations Center (EOC) Public Information Officer (PIO) is responsible for ensuring that the media is informed of all pertinent public information statements originating from the EOC. The PIO also acts as liaison between media representatives and the EOC in arranging interviews with EOC officials, EOC tours and other media requests. VI.2 MEDIA ACCESS TO THE EOC Due to operational requirements and limited space in the EOC during an activation, media representatives must have prior approval of the EOC Director before being permitted access into the EOC. Media representatives will be permitted entry to the Operations Room at the EOC Director's discretion. This access will be subject to a pool arrangement, as described in the Emergency Operations Center Media Plan in paragraph VI.4 below. VI.3 EOC MEDIA FACILITIES A media room has been designated as depicted on page 4. It is equipped with telephones and direct video/audio lines to the major broadcast stations. A television camera in the media room will allow live video transmission of events in the Operations Room or the Executive Policy Group Conference Rooms. VI.4 HILLSBOROUGH COUNTY EMERGENCY OPERATIONS MEDIA PLAN In the event that the County Emergency Operations Center (EOC) is activated, the following rules will apply to media relations. The EOC Public Information Office (PIO) will be the sole source of information for dissemination to the media and the public. This will ensure accuracy of reports from the EOC. No information will be released unless authorized by the EOC Director or his/her deputy. As the situation permits, news releases will be provided on a regular schedule, which will be posted in the media room. All releases will be faxed or Emailed to media outlets not represented in the EOC. Within the EOC, press interviews will take place only in the media room or the interview room (adjacent to the media room). The PIO will also conduct interviews over the phone. Requests for interviews should be submitted to the PIO staff. Every effort will be made to accommodate deadlines, as the duties of the officials being interviewed will permit. At no time will media equipment be set up in hallways, offices or rest areas.

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Media representatives will be permitted entry to the Operations Room at the discretion of the Director. This will be on a pool basis and only one still and one video camera will be permitted entry at this time. To avoid premature dissemination of partial or inaccurate information, there will be no sound recording and no shots of the Operations Room status boards. In addition, no photography will be permitted through the hallway observation windows. Live feed of Operations Room activity will be allowed as the situation permits, at the discretion of the Director, the Deputy Director, or the EOC PIO. The video feed will be controlled by the EOC technician, under the supervision of the EOC Director or the PIO. Media representatives display their press identification badges and EOC security passes at all times. As space in the media room is limited, a maximum of four EOC security passes will be issued to any individual media outlet at any one time. These passes must be surrendered to the security officer any time an individual leaves the building. NOTES: (1) The EOC has repeaters for cellular reception. There will be limited access to landlines.

(2) Media representatives who are assigned to work in the EOC during an emergency should be

aware of the EOC's space and resource limitations. While food and cots will be available, those intending to stay should bring blankets and personal comfort items.

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SECTION VII: EOC OPERATIONS VII.1 MESSAGE FLOW IN THE EOC The Message Form: The Message Control Form (MCF) (see page 46) serves as the primary record and control document for all messages, actions and agency coordination related to EOC Operations. This form also serves as an audit trail for the post-operations review and critique. A MCF must be completed for all incoming and outgoing messages requiring action. The form consists of an original and two colored copies, (yellow and pink). The colored copies are used for inter agency coordination. Message Control Desk: All incoming messages will be routed through the EOC message control desk in the EOC message center where they will be logged and numbered under the supervision of the message center supervisor. A message control administrator and a message expediter will initially staff it. Additional staff may be added based on workload requirements. The message control administrator is responsible for assigning a control number to each MCF, logging message information on the Message Control Log form (see page 49), requesting assignment of action agency from the applicable supervisor, and logging information from the copy returned by the action agency. After being logged, the form will be delivered to the agency/ESF required to take action. A detailed description of EOC message routing/control procedures follows: 1. A runner from the message center will deliver action messages to the appropriate

agency/ESF coordinator for action. 2. The action agency/ESF will record actions, taskings and coordination made to resolve the

issue on the white copy of the form. Taskings from the action agency to support/information agencies will be distributed on the pink or yellow copies of the message control form.

3. Agencies receiving a pink or yellow copy of the message will annotate actions taken in

response to the tasking on the form and , when the task is completed, return it to the primary action agency/ESF.

4. When an action is completed, the action agency will annotate the white copy of the message

form; staple the completed form and any colored copies of the message form from the supporting/info agencies together and place the packet in the plastic baskets at the ends of each row.

5. Runners will collect completed message forms from the baskets and return to the EOC

message control desk for processing and filing. VII.2 RESOURCE REQUESTS Requests for resources or personnel will also be made using the message control Form (See sample forms on page 46). If an agency cannot fill a request from its own resources, it will forward the request to ESF 7, Resource Support (County Purchasing Department). If possible, ESF 7 will fill the request from local resources. If the item is not available locally, the request will be passed to the Operations Chief. If he approves, ESF 7 will forward the request to the State Liaison Desk who will forward the request to the State EOC.

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When forwarding a request for resources to the state, refer to the "Resource Request Information Sheet" (See following pages, 30 and 31), to ensure that all required information is included. When the action has been completed, the message form should be placed in the baskets for return to the Message Center for logging.

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Resource Request Information Sheet State Emergency Operations Center

Counties should be prepared to provide the following information when requesting resources from the State Emergency Operations Center (additional information may be necessary for specific resources such as generators, pumps, water, etc – see below): 1. County name. 2. Contact name (person calling in the request from the county EOC). 3. Phone number of the person calling in the request. 4. What is the specific resource requested (including size, capacity, and quantity, as

applicable)? 5. What need will the requested resource fulfill? 6. How many individuals will be served by this resource (primarily applicable for requests of

food, water, or ice). 7. How long will the resource be needed? 8. Does the requesting county have the ability to pick up the resource if within a reasonable

distance (primarily applicable for resources located at Logistical Staging Areas)? 9. Address for delivery site including city, street, adjacent landmarks. 10. Name of the on-scene contact person who will be handling the resource. 11. Phone number of the on-scene contact person (pager number if applicable). SPECIFIC RESOURCE INFORMATION A. GENERATORS

• What type of facility requires a generator? • What size generator is needed (size in Kilowatts or Kilovolt amps)? • What voltage? • What phase? • Can the requesting county refuel the generator? • If Yes, can the requesting county provide both gasoline and diesel? • Does the requesting county have personnel to maintain the generator? • Does the requesting county have a forklift to off-load the generator, if needed? • Is the facility equipped for quick connect to the generator?

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PUMPS

• What is the necessary pipe diameter or volume of water in gallons per minute? • Does the water being pumped contain debris? • What is the necessary pipe length? • Can the requesting county refuel the pump? • Does the requesting county have personnel to maintain the pump? • Does the requesting county have a forklift to off-load the pump, if needed?

B. DRINKING WATER

• How many persons need drinking water? • How many days will they need drinking water? • If water tankers are provided to meet the need, does the requesting county have

containers for distribution? • If bottled water is provided, does the requesting county have a loading dock and

pallet jacks or a forklift to offload pallets? C. VEHICLES

• What need will the vehicle address? • If a truck is needed, what size truck (volume and/or tonnage)? • Does the truck require four wheel drive capability? • What fuel type is preferred (gasoline or diesel)?

D. FOOD

• How many persons need food? • How many days will these victims need food? • How many meals per day per person will be served? • How many days will they need food? • Are facilities and personnel available to prepare hot meals?

Division of Emergency Management 2555 Shumard Oak Boulevard

Tallahassee, Florida 32399-2100 Phone 850-413-9900 WWW.floridadisaster.org

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STARTEX/ACTIVATION BRIEFING 1. INTRODUCTIONS: Name Agency, Function in the EOC: 2. SITUATION / WEATHER/SCENARIO UPDATE (Refer to County SITREP form as a

guide) 3. PURPOSE/OBJECTIVES OF ACTIVATION/EXERCISE 4. EOC SHIFT/ACTIVITY/EXERCISE PLAY SCHEDULE 5. ADMIN & LOGISTICS (Refer to EOC Guide) 6. ANY MAJOR ISSUES REQUIRING PRIORITY ACTION / OTHER PERTINENT

INFORMATION 7. QUESTIONS/COMMENTS 8. TIME OF NEXT UPDATE BRIEFING

___________________________________________________________________________

__________

CHANGE OF SHIFT BRIEF A SHORT OVERVIEW BRIEFING: TO PROVIDE BRIEF SUMMARY OF MAJOR EVENTS THAT HAVE TAKEN PLACE TO THE INCOMING SHIFT. PURPOSE: TO PROVIDE ALL MEMBERS OF INCOMING SHIFT WITH THE BROAD PICTURE OF EVENTS THAT HAVE TAKEN PLACE DURING PAST 12 HOURS. WHERE WE ARE, AND WHERE WE ARE GOING. PRESENTORS: PRIMARY ESF COORDINATING AGENCIES. BRIEFING SHOULD INCLUDE:

MAJOR ACTIONS ONGOING RESOURCES REQUESTED MAJOR ISSUES THAT HAVE BEEN RESOLVED PROGRESS IN ACCOMPLISHING MAJOR GOALS UNRESOLVED PROBLEM AREAS

AFTER BRIEFING, EACH AGENCY OUTGOING SHIFT SHOULD PROVIDE INCOMING SHIFT MEMBERS WITH SPECIFIC DETAILS OF WHAT HAS TRANSPIRED RELATIVE TO THAT AGENCY.

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SECTION VIII: REPORTS VIII.1 INCIDENT REPORTS Immediately after an emergency situation develops, the County (either Emergency Dispatch Center or Emergency Management) will notify the State Warning Point at the Division of Emergency Management (DEM) over the Satellite Communications System. Incidents requiring a written report will be submitted on the State Situation Report Form (see sample form on pages 40and 41). Examples of emergency conditions that should be reported to the State Warning Point include those that involve major loss of life, or property, or will require evacuation of an area whether or not state or federal assistance is required. VIII.2 SITUATION REPORTS During hurricanes or other major disasters, written situation reports will be periodically provided to all county agencies by the County EOC. These reports (sample forms are at pages 42 and 43) will be distributed by fax and the County E-mail system. The goal will be to publish and distribute at least two SITREPS a day. VIII.3 DAMAGE ASSESSMENT REPORTS The County must activate damage assessment teams as soon as possible after storm passage to collect preliminary public and private property damage estimates. This information is essential for state or federal disaster assistance and reimbursement. When assessing damage to individual homes, information on the extent of damages will be recorded on the "Housing Losses Form" (See pages 48 - 49). When assessing damages to businesses, information on the extent of damages will be recorded on the "Business Losses Form" (see pages 50 - 51). When assessing damage to public facilities, information on the extent of damages will be recorded on the " Public Assistance Form" (see pages 52 - 53). VIII.4 ESSENTIAL INFORMATION REQUIREMENTS Listed below are essential elements of information that may be required by the EOC in order to ensure that disaster evacuation, response and recovery operations are proceeding as planned. The EOC Director will decide which of the following reports will be necessary. SHELTER STATUS: Operational status of shelters, to include: Number open, number/names of shelters closed since last report, staffing, shelter population/percent capacity, security, communications, estimated days supply food/water on hand, and problem areas.

Primary Agency: Red Cross

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When Required: Initial report, upon request of EOC Director, and every 2 hours during evacuation phase. Every 12 hours during response, daily during recovery. NOTE: Interim reports need only cover changes in shelter population/estimated % of percent capacity. Special Needs Shelter Status: Report operational status of shelters, to include: staffing, security, communications, shelter population/percent capacity, estimated days supply of food/water on hand and problem areas.

Primary Agency: Health Department

When required: Initial report, upon request of EOC Director, and every two hours during evacuation phase. Every six hours during response and daily during recovery.

TRANSPORTATION RESOURCE STATUS: List of all transportation resources by type, capacity, annotated to show wheelchair capable vehicles available for special needs evacuation and for use on preplanned evacuation routes.

Primary Agency: ESF #1. When Required: When requested by Director EOC, or as soon as possible after

announcement of impending evacuation. HOSPITAL STATUS/ BED AVAILABILITY: Ability to receive casualties, number available beds, limitations, problem areas.

Primary Agency: Medical Director of Mass Casualty Planning

When Required: Prior to commencement of evacuation, when requested by the Director, Mass Casualty Planning. Daily updates.

HOSPITAL AND NURSING HOME EVACUATION STATUS: Report time evacuation commenced, total number patients to be evacuated, evacuation destinations (include numbers for each location), estimated time to complete, time evacuation ended, total patients evacuated by destination, and problem areas. Be prepared to provide "by name" lists of evacuees with evacuation destinations upon request of EOC Director.

Primary Agency: Medical Director of Mass Casualty Planning.

When required: At beginning and end of evacuation. SPECIAL NEEDS EVACUATION STATUS: Report beginning of special needs evacuation, number of vehicles involved, estimated time to complete. Interim Reports should provide approximate numbers moved, problems affecting the evacuation and estimated completion time.

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NOTE: drivers of all vehicles should maintain lists of individuals transported with destinations. Lists should be turned in to transportation coordinator as soon as possible after completion of evacuation. It is absolutely essential that names and destinations of each individual be recorded. At conclusion, report time evacuation ended, number of special needs patients moved, and problem areas.

Primary Agency: ESF #1

When Required: At beginning and termination of evacuation and during evacuation at 6-hour intervals.

RACES Status: Number and locations of all RACES volunteer communicators, any personnel or equipment problems.

Primary Agency: RACES Coordinator

When Required: Initial report to Director EOC, 2 hours after announcement of full EOC activation.

Traffic Control Point Manning Status: Report location of pre-planned control points, time order to man control points given, number/percent of total manned, any problem areas. Maintain overview of status, report time all control points terminated.

Primary Agency: ESF #16.

When Required: NLT 30 minutes prior to commencement of evacuation, as status changes occur, and when all control points terminated.

Serious Incidents/Road Closures/ HAZMAT Reports: All incidents affecting the evacuation or that will require immediate response by agencies operating within the EOC.

Primary Agency: All sources

When Required: As events occur. NOTE: Use the Hillsborough County Message Control Form (Page 44) to record details of specific incident and actions taken.

Volunteer Status Report: Status of Volunteers at EOC and at Regional Relief Center to include numbers, assignments, current or projected shortfalls and any problem areas.

Primary Agency: ESF #15, Volunteer Center/United Way.

When Required: Initially upon full EOC activation. Report numbers contacted, projected assignments, shortfalls. During Evacuation and Response, report twice daily. Follow- on reports should provide changes in numbers, shortfalls or problem areas.

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RESPONSE/RECOVERY INFORMATION REQUIREMENTS: Emergency Distribution Centers: These are designated locations for the distribution of food, water, clothing and other supplies to the affected populace. Need to know: numbers, type (what is being distributed), who is operating (i.e.: Red Cross, Church Groups etc.), status (open, closed, partial operation), number served, planned openings/closings, problem areas.

Primary Agency: ESF #6

When Required: Daily throughout response and recovery phases Disaster Recovery Centers: These are designated locations operated by FEMA/State/County providing information on available programs. Need to know the location, type (County, State, Federal or combination) services provided, hours of operation, numbers served, problem areas, planned or actual openings/ closings.

Primary Agency: ESF #6

When Required: Initial Report of planned openings due as soon as possible after decision is made to open centers. Daily updates needed during Response and Recovery phases.

Damage Assessment Summary: Daily summary of activities of Damage Assessment Teams to include: Number and type (County, State, Federal) of teams operational; updates on areas surveyed; summary of damages to include numbers and dollar value of dwellings (homes, apartments, mobile homes) destroyed/ severely damaged (uninhabitable); business and industry damage; and damage to government infrastructure buildings.

Primary Agency: Property Appraisers Office

When Required: Beginning on day 1 of the response period and daily thereafter until completion of all damage assessments.

Utilities Status: Report should include approximate numbers/percent of customers without service, areas/percent of county affected, service restored within past 24 hours, projected restorations, number crews working, number & type of additional crews (those brought in from other areas), problem areas.

Primary Agency: Electricity & Gas: TECO Telephones: Verizon Water/Sewer: ESF #3/Water Department

When Required: Initial Report as soon as possible after storm passage, and daily

throughout response/recovery until all service is restored.

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Search and Rescue: Report number and type (County, State, Federal) Search and Rescue Teams operating and projected to begin or cease operations. Initial report should indicate areas to be searched and subsequent reports should show percent completed, and cumulative results (victims recovered, lives saved etc.) and any problem areas.

Primary Agency: Fire Rescue/ESF #9

When Required: Initial report due not later than first day of response operations and daily thereafter until completion.

Health and Medical Status Reports: The following reports will be submitted to ESF #8 Casualties: Numbers dead, injured (requiring hospitalization), missing.

Primary Agency: Red Cross/ Director Mass Casualty Planning

When Required: Day 1 of response and daily thereafter until deemed no longer necessary by the EOC Director

Hospital /Surgical Operational Status: Number of hospitals/ surgical clinics operational, bed availability status and any change to status of evacuated hospitals. Emergency Medical Clinics: Report numbers, location, operators (volunteer group, County, State or Federal DMAT teams), number patients treated, projected openings/closings, problem areas.

Primary Agency: ESF #8

When required: Day 1 of response period until close of last clinic or until the EOC Director determines it is no longer needed.

Home Health Agency Operations: Report overall operational status, problem areas.

Primary Agency: Health Department

When required: On day 1 of response operations with daily updates until the EOC Director cancels requirement.

Mental Health Activities: Number/location of mental health counselors, projected increases/ decreases, services provided, limitations, support from outside agencies, shortfalls, problem areas.

Primary Agency: ESF #8

When Required: Initial Report on Day 1 of response, with daily updates, reports may be less frequent as recovery operations become stabilized.

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Debris Management: Initial report should include areas most affected, priorities for clearance, number of crews available, equipment/ manpower shortfalls, other problem areas. Updates should report: areas cleared, projections for areas still to be cleared, debris disposal statistics and outside help (manpower/equipment).

Primary Agency: Public Works Department/ESF #3 When Required: Initial report day 1 of response, and daily thereafter until requirement

canceled or changed by the EOC Director. Law Enforcement: Report major law enforcement activities, list "off limits" areas, organization, origin and numbers of law enforcement elements from outside the county, any significant problem areas.

Primary Agency: ESF #16

When Required: As soon as possible after activation with daily updates through the response and recovery.

Public Information: Report number and subject and status of news releases prepared by PIO, status of media coverage, any planned major media events( network coverage, or major news articles), and any problem areas.

Primary Agency: Public Information Officer/ESF #14

When Required: Upon full activation of the EOC, with daily updates until requirement canceled by Director, EOC.

Relief Center Status: Report operational status of the Relief Center to include: major ongoing and projected activities, staffing, numbers of volunteers arriving/ processing through the center, organizations from other counties and State and Federal Government who have located at the Relief Center, and any major problems. Report establishment of central donation center. Provide daily updates on donations received and distributed by truckload with projections for next 24 hours.

Primary Agency: Facilities Management

When Required: Initial report on day of Recovery Center activation with daily updates until termination of Recovery Center operations.

Outside Agency Support: Report support being provided by agencies from other counties, the State, FEMA, and the military to include National Guard and any Federal military support. List support provided, origin of provider, and numbers of personnel involved and location where each is operating. List known future arrivals and departures. List any support requirements, and any problem areas.

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Primary Agency: EOC Staff with input from all agencies in the EOC.

When Required: Day 1 of response phase with daily updates. Emergency Housing Status: Report progress in finding temporary shelter for individuals displaced from their homes. Report number of evacuees remaining in shelters who will require temporary housing. Compare with number of temporary and permanent units available and report shortfall. Report should also report number of evacuees placed in housing each day.

Primary Agency: Community Improvement/Disaster Temporary Housing Committee

When required: daily, with weekly summaries School Status Report: Report progress in reopening the County School System. Report should contain percentage of students attending classes, number of schools available to open/opened, those still in use as shelters, number unusable due to damage and with projected reopening dates. Also, list any facilities being used as temporary classrooms.

Primary Agency: County School Board Administration

When required: Semi- weekly

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County EM Area Office Report # Type Incident

County SITUATION REPORT

State of Florida SITUATION REPORT

STATE OF FLORIDA

Date Completed By

GENERAL INFORMATION Municipalities/Corresponding Populations Affected:

Deaths: Injured:

Shelter Status: N/A # Open # on Standby # Evacuees

GENERAL DESCRIPTION OF IMPACTED AREA STATUS OF IMPACT TO HOMES AND BUSINESSES

Homes and Businesses Destroyed Major Damages (>50%) Minor Damages (<50%)

Single-Family Dwellings

Multi-Family Dwellings

Industry and Other Businesses

TOTAL HOMES AND BUSINESSES

STATUS OF IMPACT TO THE INFRASTRUCTURE Facility or Service Description of Impact

Roadways and Bridges (include traffic control and signing, etc.)

Communications (telephone, radio, satellite, etc.)

Health Care (hospitals, urgent care centers, clinics, etc.)

Water Treatment (include water distribution systems)

Waste Water Treatment

Electric Utilities (include estimated days before power restored)

Other (specify)

STATUS OF LOCAL RESPONSE

Points of Contact

Local Emergency Declaration(s)

Level of EOC Activation

State Agencies on Scene

Mutual-Aid on Scene

Media Releases

Shelter Locations

Possible Resources Requested Florida Division of Emergency Management: Rev May, 1995 Page 1 of 2

42

County

SITUATION REPORT State of Florida

IDENTIFICATION INFORMATION (complete only if submitted separate from page 1)

County Date

Report # Type Incident

COUNTY SUMMARY REPORT INITIAL DAMAGE ASSESSMENT - PUBLIC ASSISTANCE F—Form A

CATEGORIES OF PUBLIC ASSISTANCE (total dollar damage estimates to date)

TOTAL

ESTIMATED

DAMAGES

A

DEBRIS REMOVAL

B

PROTECTIVE MEASURES

C

ROADS, SIGNS, AND BRIDGES

D

WATER CONTROL

FACILITIES

E

BUILDINGS AND EQUIPMENT

F

PUBLIC UTILITIES

G

PARKS AND

RECREATION

NOTE IMPORTANT IMPACTS TO THE COMMUNITY AS A RESULT OF DAMAGES TO THE PUBLIC SECTOR

COUNTY SUMMARY REPORT INITIAL DAMAGE ASSESSMENT - HOUSING LOSSES

FORM B

HOME TYPE STATUS DAMAGES ISO- LATED INSURANCE ESTIMATED INCOME

PRI SEC SF MF MH OWN RENT MIN MAJ DEST HO NFIP LO MED HI

NOTE IMPORTANT IMPACTS TO THE COMMUNITY AS A RESULT OF DAMAGES TO THE HOUSING SECTOR

COUNTY SUMMARY REPORT INITIAL DAMAGE ASSESSMENT - BUSINESS LOSSES –Form B

TOTAL # OF TENANT AND

OWNER BUSINESSES

TOTAL REPLACEMENT COSTS OR FAIR

MARKET VALUES

TOTAL ESTIMATED DOLLAR

LOSSES

TOTAL ESTIMATED INSURANCE COVERAGE

PERCENT IMPACT (as calculated for each business surveyed -- total # should equal # in first column)

<40% (MIN) 41-75% (MAJ) >75% (DEST)

NOTE IMPORTANT IMPACTS TO THE COMMUNITY AS A RESULT OF DAMAGES TO THE BUSINESS SECTOR

< Directions for completing Forms A, B, and C are on the back of each original form and are not included herein. Florida Division of Emergency Management: Rev May, 1995 page 2 of 2

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HILLSBOROUGH COUNTY EMERGENCY OPERATIONS CENTER

SITUATION REPORT (PRE-STORM) EVENT:

SITUATION REPORT # DATE/TIME:

SITUATION:

WEATHER INFORMATION

WEATHER ADVISORY DATE / TIME (Local):

STORM POSITION LAT: LONG: SPEED: DIRECTION:

EYE: DISTANCE FROM TAMPA: STATUTE MILES MAX WINDS: MPH

HURRICANE WINDS, MILES FROM CENTER: TROPICAL STORM WINDS, MILES FROM CENTER :

RESPONSE LEVEL: HURRICANE TROP. STORM OTHER ALERT WATCH WARNING

COUNTY ACTIONS

EOC STATUS : NORMAL OPNS EXTENDED HOURS PARTIAL (24 HOUR) ACTIVATION FULL ACTIVATION

EVACUATION: NONE VOLUNTARY MANDATORY M/H LEVEL: A B C D E EVACUATION STATUS: IN PROGRESS, ESTIMATE % COMPLETE COMPLETE

STATE OF LOCAL EMERGENCY DECLARED? NO YES, AS OF

RED CROSS SHELTER STATUS: NUMBER OPEN CHANGE SINCE LAST REPORT

RED CROSS POPULATION: # IN SHELTERS CHANGE SINCE LAST REPORT

SPECIAL NEEDS SHELTER STATUS: # OPEN CHANGE SINCE LAST REPORT

SPECIAL NEEDS POPULATION: # IN SHELTERS CHANGE SINCE LAST REPORT

DIALYSIS SHELTER: OPEN? YES NO # IN SHELTER: CHANGE SINCE LAST REPORT:

HOSPITAL EVACUATION: MACDILL: YES NO TGH: YES NO CHARTER: YES NO TOWN & COUNTRY: YES NO VENCOR: YES NO MEMORIAL: YES NO

COUNTY OFFICES: OPEN CLOSED TAMPA: OPEN CLOSED SCHOOLS: OPEN CLOSED

BRIDGE STATUS: GANDY HOWARD FRANKLIN COURTNEY CAMPBELL MAJOR ROADS % OPEN: I-75 , I-275 , I-4 , 301 , 41 , 60 , DALE MABRY AIRPORTS: % OPERATIONAL: MACDILL: % TIA: %

STATE ACTIONS

STATE EOC STATUS: STATE OF EMERGENCY DECLARED: YES NO

PROBLEM AREAS / AREAS OF CONCERN:

PREPARED BY: PHONE:(813) 276-2385 FAX: 272-6878

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HILLSBOROUGH COUNTY EMERGENCY OPERATIONS CENTER

SITUATION REPORT (RESPONSE) EVENT:

SITUATION REPORT # DATE/TIME:

SITUATION: COUNTY STATUS / ACTIONS

EOC STATUS: NORMAL OPS , EXTENDED HOURS, PARTIAL (24 HOUR) ACTIVATION, FULL ACTIVATION

STATE OF LOCAL EMERGENCY DECLARED? YES NO CANCELLED AS OF RED CROSS SHELTER STATUS: NUMBER OPEN CHANGE SINCE LAST REPORT RED CROSS POPULATION: # IN SHELTERS CHANGE SINCE LAST REPORT SPECIAL NEEDS SHELTER STATUS: NUMBER OPEN CHANGE SINCE LAST REPORT SPECIAL NEEDS POPULATION: # IN SHELTERS CHANGE SINCE LAST REPORT DIALYSIS SHELTER: OPEN YES NO # NUMBER IN SHELTER CHANGE SINCE LAST REPORT # / NAMES OF HOSPITALS CLOSED COUNTY OFFICES: OPEN CLOSED TAMPA: OPEN CLOSED # SCHOOLS: OPEN CLOSED # SEARCH AND RESCUE TEAMS ACTIVE: SEARCH &RESCUE OPS, ESTIMATE % COMPLETE # DAMAGE ASSESSMENT TEAMS ACTIVE: DAMAGE ASSESSMENT, ESTIMATE % COMPLETE: REGIONAL RELIEF CENTER OPEN? YES NO # RETAIL RELIEF SUPPLY DISTRIBUTION POINTS OPEN? # COMFORT STATIONS OPEN: # FEEDING STATIONS OPEN: BRIDGE STATUS: GANDY HOWARD FRANKLIN COURTNEY CAMPBELL STATUS OF MAJOR ROADS: (I-75 / I-275 / I-4 / 301 / 41 / 60 / DALE MABRY) AIRPORTS: % OPERATIONAL: MACDILL % TTA % CASUALTIES: STORM RELATED DEATHS: INJURED: HOMES & BUSINESSES

# DESTROYED

# MAJOR DAMAGE (>50%)

# MINOR DAMAGE (<50%)

TOTAL

SINGLE FAMILY HOMES:

MULTI FAMILY HOMES

MOBILE HOMES

BUSINESSES

PROBLEM AREAS / AREAS OF CONCERN:

PREPARED BY: PHONE: (813) 276-2385 FAX: 272-6878

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HILLSBOROUGH COUNTY EOC MESSAGE CONTROL FORM CONTROL #:

PRIORITY:

DATE / TIME RECEIVED:

FROM:

PHONE #

TO: (SHADED BLOCKS ARE COMPLETED AT MESSAGE CONTROL DESK)

TAKEN BY:

MESSAGE / ACTION REQUESTED:

RESOURCES REQUIRED REQUESTOR: ITEM NEEDED:

QUANTITY:

PURPOSE: DATE / TIME NEEDED:

# DAYS NEEDED:

WHERE NEEDED: ON SCENE POINT OF CONTACT: MESSAGE ROUTING: ACTION (A) / INFORMATION (I) TRANSPORTATION

A

I

MASS CARE / RED CROSS

A

I

MILITARY*

A

I

COMMUNICATIONS

A

I

RESOURCES / PROCUREMENT

A

I

P.I.O.

A

I

PUBLIC WORKS*

A

I

MEDICAL / HEALTH

A

I

VOLUNTEERS

A

I

FIRE / HAZMAT*

A

I

EMS*

A

I

LAW ENFORCEMENT*

A

I

EMER MGT

A

I

SEARCH & RESCUE A

I

RECOVERY CENTER

A

I

STATE LIAISON

A

I

ENERGY

A

I

OTHER

A

I

* Indicate Jurisdictions: County (HC). Tampa (T), Temple Terrace (TT), Plant City (PC), Military: Ntl Gd. (NG), MacDill (M). Cst Gd. (CG)

ACTION(S) TAKEN BY AGENCY(S):

DATE/TIME CLOSED:

Use continuation sheet if additional space is required.

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ACTIONS TAKEN BY AGENCY(S) CONTINUED CONTROL #:

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ACTION OFFICER LOG

AGENCY/ESF:___________________________ Page_____of_____

DATE/TIME

IN OUT

INCIDENT/MESSAGE SUMMARY

ACTION TAKEN

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HILLSBOROUGH COUNTY EOC MESSAGE CONTROL LOG

INCIDENT/DATE:___________________________________

PAGE_________OF__________

LOG #

DATE/TIME ASSIGNED TO AGENCY/ESF SUBJECT

DATE/TIME COMPLETE

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50

51

52

53

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SECTION IX: EMERGENCY SUPPORT FUNCTIONS (ESFs) Agency responsibilities have been functionally aligned according to the Emergency Support Function (ESF) Concept. Under this concept, developed by FEMA in 1992, types of assistance that are most likely to be needed in the aftermath of a major disaster are functionally grouped into ESFs. Each ESF is headed by a primary agency selected based on its authorities, resources and capabilities. While the primary agency can, in some circumstances, task support agencies; its primary mission is to coordinate the provision of required assistance. When State or municipal agencies are listed as support agencies for a given ESF, this is for coordination purposes only. These agencies are designated as support agencies for each ESF based on their capabilities and resources. FEMA's Federal Response Plan lists 12 ESFs. Florida DEM has expanded this list to 17 functions as listed below. ESF NUMBER AND TITLE STATE LEAD ORGANIZATION 1 - Transportation .......................................................................Department of Transportation 2 - Communications ......... Department of Management Services (Communications Division) 3 - Public Works & Engineering ................................................Department of Transportation 4 - Fire Fighting ................................................Department of Insurance (State Fire Marshal) 5 - Information and Planning ...........................................Department of Community Affairs 6 - Mass Care .......................................Department of Business and Professional Regulation 7 - Resource Support ......................................................Department of Management Services 8 - Health and Medical Services ..............................................................Department of Health 9 - Urban Search and Rescue ........................... Department of Insurance (State Fire Marshal) 10 - Hazardous Materials ......................................... Department of Environmental Protection 11 - Food and Water ................................. Department of Agriculture and Consumer Services 12 - Energy .................................................................................... Public Service Commission 13 - Military Support ...................... Department of Military Affairs (Florida National Guard) 14 - Public Information .......................................................Department of Community Affairs 15 - Volunteers and Donations .............................Florida Commission on Community Service

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16 - Law Enforcement……………………Department of Law Enforcement

17- Animal Services……………………Department of Agriculture and Consumer Services HLLSBOROUGH COUNTY EMERGENCY SUPPORT FUNCTIONS (ESFs) Hillsborough County has functionally organized its emergency management operations in accordance with the state's 17 ESFs as listed below: ESF #1: TRANSPORTATION Purpose: To provide overall coordination of transportation support to County departments and other government and private agencies and voluntary organizations requiring transportation to accomplish disaster evacuation, response and recovery missions. Functions:

Monitor, prioritize and allocate all available transportation resources. Coordinate the use of privately owned transportation resources. Plan and coordinate "Special Needs" evacuation transportation.

Lead Agency: Disaster Transportation Committee Resources Group Support Agencies:

Share-A-Van (Lead Coordinator) School Board (Transportation) HARTline County Fire/Rescue Municipal Fire/Fire Rescue Departments BLS Ambulance Companies Public Works Solid Waste Management

ESF #2: COMMUNICATIONS Purpose: To coordinate telecommunications support necessary to conduct disaster response and relief operations. Functions:

Serve as single focal point for communications problems/issues impacting on emergency/disaster operations.

Maintain 911 communications. Maintain communications with State, and other county and municipal agencies. Maintain and operate communications equipment necessary to keep public informed.

Primary Agency: County Telecommunications Section/Information & Technology Services Support Agencies:

911 Operations

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Verizon RACES Public Safety Department SO Communications City of Tampa Communications Section

ESF #3: PUBLIC WORKS & ENGINEERING Purpose: To provide public works and engineering support to assist County agencies and municipalities in response/recovery operations.

Functions: Technical advice and evaluation. Debris clearance and disposal. Temporary construction of emergency access routes. Emergency restoration of critical public services. Restoration of water supply and waste water facilities and systems. Damage assessment. Construction management and inspection. Emergency demolition or stabilization of damaged structures.

Primary Agency: Public Works Department Support Agencies:

Development Services Division Engineering Division Facilities Management Division Fleet Management Health Department Community Improvement Department Parks and Recreation Property Appraiser Planning and Growth Management Department Roadway Maintenance Division Solid Waste Management Water Department

ESF #4: FIREFIGHTING Purpose: To detect and suppress fires resulting from or occurring coincidentally with a disaster. Function: Coordinate all disaster/emergency related firefighting activities within the County. Primary Agency: County Fire/Rescue Support Agencies:

Municipal Police Departments Sheriff's Office/Municipal Police Departments Tampa/Municipal Fire Departments

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ESF #5: INFORMATION AND PLANNING Purpose: To coordinate the overall information and planning activities at the County EOC and to collect process and disseminate information about a potential or actual disaster. Functions:

Information Processing: Collect, process and disseminate information for operations and reports.

Assist in establishing operational and logistical goals and objectives. Maintain displays of pertinent information (maps, charts, status boards etc). Serve as the focal point for the disaster planning process. Develop and disseminate necessary reports.

Primary Agency: Emergency Management/EOC Staff Support Agencies:

GIS Section of the Real Estate Department Information Technology Services 9-1-1 Operations

ESF #6: MASS CARE Purpose: Coordinate efforts to provide sheltering, feeding and emergency first aid following a disaster. Functions:

Operate public shelters. Operate special needs shelters. Provide medical assistance at shelters. Provide security for shelters and distribution points. Provide emergency medical support to shelters. Provide information on the status of victims. Provide food, water, and other essential commodities to victims

Primary Agency: Social Services Division Support Agencies:

American Red Cross County Office of Human Services Aging Services Department Health Department Health and Social Services Department Salvation Army , United Way and other Volunteer Agencies Facilities Management (Regional Relief Center) School Board (Admin) County/Tampa Fire/Rescue/BLS Companies (medical support to Shelters) Sheriff's Office/ Municipal Police (shelter security)

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ESF #7 RESOURCE SUPPORT Purpose: To locate, procure and provide essential material resources and personnel to the EOC and to County organizations/agencies involved in emergency operations. Functions:

Contracting Services Relief Supplies Office Space Office Equipment/Supplies Personnel Support

Primary Agency: Purchasing Department Support Agencies:

Management and Budget Dept. Facilities Management (Regional Relief Center) Human Resources (Volunteer Center) Real Estate Department United Way/Volunteer Center

ESF #8: HEALTH AND MEDICAL SERVICES Purpose: Provide a coordinated response to public health needs during and following a disaster. Functions:

Coordinate arrival of Disaster Medical Assistance Teams (DMATs). Plan for and coordinate employment of medical volunteers. Assess health/medical needs. Provide medical care personnel. Provide victim identification/emergency mortuary services. Provide health equipment/supplies. Provide medical staff for special needs shelters.

Primary Agency: Medical Director for Mass Casualty Planning Support Agencies:

American Red Cross Health and Social Services Department Public Safety Department Roadway Maintenance Division Solid Waste Management Water Department County Fire/Rescue Health Department Medical Examiner

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ESF #9: SEARCH AND RESCUE Purpose: To locate, extricate and provide immediate medical treatment to stranded victims or to victims trapped in collapsed structures as a result of a disaster. Functions:

Develop detailed plans for employment of County/ municipal S&R assets. Plan for arrival and employment of state and FEMA S&R teams. Train and equip County/ municipal S&R teams. Coordinate provision of technical guidance to County/municipal S&R teams.

Primary Agency: County Fire Rescue Support Agencies:

Municipal Fire Depts. Sheriff’s Office Municipal Police Depts. Roadway Maintenance Division TECO

ESF #10: HAZARDOUS MATERIALS Purpose: To coordinate hazardous materials responses during a County declared state of emergency. Functions:

Develop and maintain HAZMAT Plans. Coordinate evacuation of contaminated area. Monitor training and equipping of county HAZMAT specialists. Plan for reception and employment of additional HAZMAT personnel.

Primary Agency: County Fire/Rescue Support Agencies:

Health Department Sheriff's Office/Police Depts. Tampa Fire Department

ESF #11: FOOD & WATER Purpose: Locate, acquire and arrange for the transportation and distribution of food, water and ice to disaster victims in the impacted areas. Functions:

Obtain appropriate food/water/ice. Arrange transport to needy areas. Coordinate distribution. Coordinate Disaster Food Stamp assistance with state and local officials.

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Ensure that all shelters, nursing homes and hospitals have sufficient food/water. Primary Agency: Purchasing Department Support Agencies:

Aging Services American Red Cross Health and Social Services Department Cooperative Extension Facilities Management (Regional Relief Center) Water Department School Board Salvation Army Health Department

ESF #12: ENERGY Purpose: Plan for and coordinate necessary actions to facilitate the restoration of energy systems following a disaster. Functions:

Provide emergency power and fuel to support response operations. Plan for, administer and enforce emergency priorities and allocations. Provide technical assistance involving energy restoration. Assist utilities and county and municipal agencies in obtaining equipment, labor and

transportation to repair/restore energy systems Primary Agencies:

TECO/People's Gas (electricity/natural gas) Fleet Management (petroleum products)

ESF #13: MILITARY SUPPORT Purpose: Coordinate requests for military assets in support of all ESFs. Functions: Following are examples of missions that can be coordinated through the military support liaison at the EOC to the State EOC.

Assist County and Municipal Police in law enforcement operations. Provide and distribute food and water as requested. Provide equipment such as tents and generators Coordinate and provide medical support within capabilities. Assist County Public Safety Director in coordinating with any Federal Military Forces

dispatched to assist in disaster operations. Assist in public works activities Provide transportation resources Provide facilities and/or shelters in the event Red Cross Shelters become full. Provide manpower/equipment to assist in search and rescue operations.

Primary Agency: Public Safety Department

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Support Agencies: Coast Guard Marine Safety Office Florida National Guard, 53rd Infantry Bde. MacDill AFB Office of Disaster Preparedness Sheriff's Office Civil Air Patrol

ESF #14: PUBLIC INFORMATION Purpose: Plan, coordinate, and disseminate information to the general public during all phases of disaster operations. Functions:

Serve as primary coordination point with all media. Prepare news releases. Set up and operate the EOC media room. Serve as focal point for all press requests for interviews dealing with disaster operations. Coordinate emergency information broadcast requirements with local media. Serve as the primary coordination point with State and FEMA Public Information

agencies. Provide representatives to the Joint Information Center (JIC) to coordinate with state and

federal PIOs to ensure compatibility of information being released to the public. Primary Agency: Communications Department Support Agencies:

Public Safety Department Parks & Recreation Department Water Department

ESF #15: VOLUNTEERS AND DONATIONS Purpose: To plan, coordinate and operate the county's donation and volunteer centers. Functions:

Plan for, staff and operate the County Donation Receipt and Distribution Point at the Fairgrounds County/Regional Relief Center. (Facilities Management)

Plan for, staff and operate the Volunteer Coordination Center at the Fairgrounds. (United Way /Volunteer Center of Hillsborough County and Human Resources Department).

Primary Agencies:

United Way/Volunteer Center of Hillsborough County(Volunteer Center) Facilities Management (Donations)

Support Agencies:

American Red Cross Human Resources Department Parks and Recreation Department

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County Purchasing Department Fairgrounds Management Salvation Army

ESF #16: LAW ENFORCEMENT Purpose: To assure proper coordination of law enforcement activities during disaster situations. Functions:

Provide protection to the public and property during emergency conditions Plan and coordinate employment of state and federal law enforcement resources. Man preplanned traffic control points. Maintain law and order. Provide security to Fire Rescue units as required. Assist in dissemination of evacuation information. Enforce mandatory evacuation orders. Control reentry into evacuated areas. Provide security to Red Cross and special needs shelters and other disaster relief facilities

as required. Respond to civil disturbances.

Primary Agency: Sheriff's Office Support Agencies:

Municipal Police Depts. County Security Services. Florida National Guard

ESF #17: ANIMAL SERVICES Purpose: Coordinate all activities relating to shelter, rescue and recovery of pets and domestic animals during disaster situations. Functions:

Coordinate animal rescue/recovery operations Coordinate employment of out-of-county animal rescue teams and resources. Establish holding areas for recovered animals. Coordinate disposal of animal carcasses

Primary Agency: County Animal Services Support Agencies:

Cooperative Extension Public Works Department Solid Waste Management County Sheriff Municipal Police Departments Local Humane Society and other animal – related organizations

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