Change in the Wind:Higher Education and

Technology

Colleen CarmeanFebruary 2007

Arizona State University

The question:

If I said I can give you a tool that will hugely increase your ability to retrieve and to convey complex ideas over space and time, and that would completely change your relationship to exchanging information with others at any distance both forward and backward in time, and if I said, you can have this but the consequences are going to be incredible political instability, the destruction of the self as you know and understand it, the robbing of your memory, not to mention all sorts of other costs, would it now make you think twice about whether or not you would want to embrace this?Would you:

1.Think twice, step back and reflect on the consequences or 2. Plunge Forward and embrace consequences?

“The technology, of course, is writing, and no other subsequent technology we’ve come up with has been as world-shattering and world-transforming as that.”

Richard PowersNational Book Award Winner 2006for “The Time of Our Singing”

most pressing technology issues

facing higher education today?

1.Security

2.Support

3.Information literacy and preparedness

for the digital age

Security

SANS Institute:(SysAdmin, Audit, Network, Security)

Top Attack Targets-data, the network, identity

Data Security

BackupsLaptop encryptionAuthenticationVirus ProtectionSoftware UpdatesSecurity Releases and Patches

Network Security

Firewall ConfigurationHackersWormsDenial of Service AttacksIntrusions, malicious code, logic bombs, trap doors, buffer overflow, format string attacks, hijacks..

Identity Security

Awareness & Advocacy:Information AvailabilityMySpace & FaceBookFERPA Password StrengthEmail Hoaxes & ScamsPhishing

Support:

AdvocacyTraining

Testing & ImplementationMaintenanceDevelopment

DeliveryApplied Research

Support of Technology

In the classroomIn public spacesIn the offices

Support for Usage

On the phoneIn personUsing IMVia Web documentationIn discussion forums

As needed, where needed, when needed

Digital Literacy:

Literacy for the Knowledge Age

Find, evaluate, synthesize, and create knowledge and information

Incorporate graphical, aural and complex textual media

Help learners prepare for the digital age

Constantly adapt to new technologies

From push/passive to pull/activeWikisBlogsGoogle logic/authority of consensusCollaboration and consensus toolsTag cloudsRSS feedsVisual galleries & meta-taggingSocial bookmarkingIM & text messagingMobile computingSocial spaces…

Learning Environments:

creating the architectural “third space” for education--where we choose to be, on campus and online

from classroom to studiofrom fixed to flexiblefrom static to dynamicfrom prescribed to desiredfrom the classroom to anywhere/anytime learning

Technology leadership needs in HE include the ability to:

ListenReflectEvaluateSynthesizeResearch Inspire

CollaborateCreate consensusDreamImagineGrowSupport

Finally…

A question for us all to ponder:

What will it take to change the institutions we built into the institutions the next generation needs?