high tea final

8/9/2019 high tea final

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1.1 ORGANIZATION STUDY AN OVERVIEW

Organizational Functioning is an important factor for any Organization to achieve

the des ired goa ls and Objec t ives . This requi res Co-ord ina tion a t a l l l evels to

smooth func t ion ing . This repor t a ims to unders tand the Funct ion of Swamy &

Swamy Plantations P i!at" #imit"$ relation to different departments.

As a par t of t o year !"A program at the end of # s t semester$ e had to carry on

a project in an organizat ion in order to understand the organizat ion s t ructure and

their functions. This as a great opportunity to get the first hand information and

understand the functioning of the various departments.

% did my Organization &tudy at Swamy & Swamy Plantations P i!at" #imit"$% . %t as a

great learning e'perience as it is quite necessary for all the management students.

The main pu rpose o f do ing t he o rgan i za t ion s tudy as t o s tudy t he var ious

depa r tmen ts o f t he o rgan iza ti on and unde rs tand t he ir bas ic func ti ons$ t he i r

purpose$ achievements$ competitors and the mission and vision of the company

and their progress to ards that.

Al l genera l in format ion e ge t in course i s a l l boo( (no ledge$ on h ich e

ent i rely cannot depend. %t is very important to observe the actual or( ing of ano rg an iz ati on a nd t he o ve ra ll s tr uc tu re o f a n o rg an iz at io n. T he a ct ua l

professional ism can be studied only through e'perience.

CO)C*+T OF O, A)% AT%O)

Organization is the process of/

#. %dentifying and grouping the or( to be performed

0. 1efining and delegating responsibility and authority

2. *stablishing the relationship for the purpose of enabling people to or( efficiency together in

accomplishing objectives.

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+,%)C%+3*& OF O, A)% AT%O)

+rinciple means the theoretical basis on hich something is built up. The theoretical

basis is formulated from fundamental truth. &ome of the important principles to be follo ed for

developing round and efficient organizations are4

+rinciple of unity of objective.

+rinciple of specification.

+rinciple of co-ordination.

+rinciple of unity of command.

+rinciple of span of control.

+rinciple of e'ception. +rinciple of fle'ibility.

+rinciple of simplicity.

+rinciple of communication.

+rinciple of efficiency.

,*56&%T%*& OF A OO1 O, A)%&AT%O)

The objective are to be clear$ candid and ell defined and the organization must havea capacity to achieve it.

All activities therein must be implemented easily and effectively. All activities therein must be properly coordinated. Organization must be complete/ it should include all essential activities. The communication system ithin the organization must be effective. The span of control at all level must be reasonable. There should be provisions for future e'pansion$ henever needed. All activities and functions should follo defined procedures.

The organization must be such that it promotes the morality of employees. There should be a proper diversion of authority and responsibility.

1.1.1 NATURE & S OPE

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The study focus on the overall structure of the organization. %n this study$ the researcher analyzed

the overall functioning of the firm and also the financial performance of the enterprise. The

researcher made a moderate attempt to have the &7OT analysis of the study.

1.1.' O()E TIVES

The objectives of the study are 4

To understand organization structureTo understand the industrial discipline in the organization and the responsibility of the

employeesTo (no various activities involved in the organizationTo identify strength and ea(ness of the organization and also identify opportunities for

improvement

1.1.* +ET,ODO#OGY

#. +,%!A,8 1ATA- +rimary data ere collected from discussions ith the !anagerial

head of the various departments.

0. &*CO)1A,8 1ATA- &econdary data ere obtained from ebsites and other

concerned boo(s.

1.1.- #I+ITATIONS 1ifficulty in meeting ith all the Top level Officials. Certain areas are restricted$ so a detailed study is not possible. Time allotted for the study is insufficient.

1.' INDUSTRY ANA#YSIS

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1.'.1 G#O(A# S ENARIO

%ndia is the largest producer of tea in the orld ith annual production of over 9:: million ;gs$

representing over 0


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!izoram$ and "ihar. 6nli(e most other tea producing and e'porting countries$ %ndia has dual

manufacturing base. %ndia produces both CTC and Orthodo' teas in addition to green tea. The

eightage lies ith the former due to domestic consumers> preference. Orthodo' tea production

is balanced basically ith the e'port demand. +roduction of green tea in %ndia is small. The

competitors to %ndia in tea e'port are &ri 3an(a$ ;enya$ China$ %ndonesia and ?ietnam.

Tea is an agro-based commodity and is subjected to vagaries of nature. 1espite adverse

agro climatic condition e'perienced in tea gro ing areas in many years$ %ndian Tea +lantation

%ndustry is able to maintain substantial gro th in relation to volume of %ndian tea production

during the last one decade. There has been a dramatic tilt in tea disposal in favor of domestic

mar(et since fifties. 7hile at the time of %ndependence only 9 !.;gs or about 2#= of total

production of 0DD !.;gs of tea as retained for internal consumption$ in 0::< as much as


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facing competition from &ri 3an(a and %ndonesia ith regard to e'port of orthodo' teas and

from China ith regard to green tea e'port$ it is facing competition from ;enya and from other

African countries in e'porting CTC teas. "ecause of absence of large domestic base and due to

comparatively small range of e'portable items$ &ri 3an(a and ;enya have an edge over %ndia to

offload their teas in any international mar(ets. This is one of the reasons of higher volume of

e'port by &ri 3an(a and ;enya compared to %ndia. Another important point is that$ 6.; has

substantial interest in tea cultivation in ;enya.

!ost of the sterling companies$ after the implementation of F*,A Act started tea

cultivation in ;enya. &o$ it ma(es business sense for 6.;. to buy tea from ;enya and ;enya

became the largest supplier of tea to 6.;. Tea is an essential item of domestic consumption and

is the major beverage in %ndia. Tea is also considered as the cheapest beverage amongst the

beverages available in %ndia. Tea %ndustry provides gainful direct employment to more than a

!illion or(ers are mainly dra n from the bac( ard and socially ea(er section of the society.

%t is also a substantial foreign e'change earner and provides sizeable amount of revenue to the

&tate and Central *'chequer.

1.'.* ENVIRON+ENTA# STUDY PEST ANA#YSIS

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A +*&T analysis is concerned ith the environmental influences on a business. The acronym

stands for the

Political

E conomic

Social

T echnological

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Politi/al 0a/to s

Trade Agreements

*mployment la s

Ta' policy

Trade restriction and Tariffs

+olitical stability

*nvironmental regulations

%ndustry G specific regulations

E/onomi/ 0a/to s

1emand for food and beverages

Customers buying po er

*'change rate and ta'ation

*conomic gro th

Foreign %nvestment

Foreign %nvestment

%nterest ,ate

,a material Availability

So/ial 0a/to s

+opulation gro th rate

@ealth Consciousness

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&ocial cultural changes

Trend of "uyers

Career attitude

Consumer preference

Change in life style and occupation

*ducation

T"/ nolo2i/al 0a/to s

Advances in manufacturing

%T developments

,esearch and development activities

%ndustrialization

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T 1"in $3 s t

yT h r e a to f n e* n t r a n

c e

" a r g a i n in g+ o e r o f& u p p l i e r

T h re a t o f& u b s t i t u t

e

+ r o d u c t

" a r g a i ni n g

+ o e r

o f" u y e r

1.'.- +AR4ET 5OR ES PORTER6S +ODE#

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In$3st y i!al y 7 8,i2 9

3o s itching costs. There are appro'imately :: tea companies in %ndia hence there is intense rivalry amongst

them. !ar(et is dominated by a large number of unorganized players. %ndustry gro th is slo .

(a 2ainin2 Pow" o0 (3y" s 7 8,i2 9

)ot much product demarcation in terms of taste also lo s itching cost. There are a large numbers of buyers purchasing the manufactured goods. "uyers purchase a huge quantity of the industry>s total production. The bargaining po er of buyers is e'tremely high as the buyers have numerous options

on hand.

(a 2ainin2 :ow" o0 s3::li" s ; 8#ow9

There are substitute li(e coffee available. &upplier>s product creates lo s itching cost. There are a large number of produces of tea in %ndia.

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'.1 (A 4GROUND O5 T,E ORGANIZATION

Swamy & Swamy Plantations P i!at" #imit"$

@oused in the serene blue hills$ popularly (no n as The )ilgiris G hich houses the bio-spherereserve in itself and is home to many unique flora and fauna G in the vicinity of Coonoor$ is the

prestigious tea garden @% @F%*31 *&TAT*. 3ocated at an elevation of #


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+reviously the company as manufacturing blac( CTC Tea. 3ater on the Company ent for up

gradation and started dual !anufacture of CTC and Orthodo' blac( teas. After the company>s

green initiation it has started manufacturing reen Tea to cater to the requirements of health

conscious and organic tea lovers.

%n vie of above$ one ill appreciate that e are ta(ing efforts in the Organic front focusing the

people ho have become health conscious and are loo(ing to ards organic food and beverages.

%n addition to its mainstay viz. the tea garden$ the *state houses a recreational par( spra ling

over K acres. The breeze s ept part ith its flora attraction offers a panoramic vie of the

mountain landscape hich is unique and scenic as ell. The rela'ed ambience present in the

+ar( offers a smoothening and refreshing e'perience. For the sporty persons$ training in olf$

@orse !ounting and ,iding is available.

'.' T,E +ISSION AND VISION

+ISSION O5 SSP

To produce a consistently high quality product$ e'ceeding customer e'pectations$ at the lo est

cost and creating an environment for or( e'cellence$ ensuring sustained gro th ith

commitment to ards social and environmental values.

VISION O5 SSP

To collectively create a unique and sustainable business ith the commitment and involvement

of all the employees as partners.

VA#UES O5 SSP

To conduct our business ith complete transparency hile aiming for treating people ith careand compassion.

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'.* SWOT ANA#YSIS

STRENGT,

&trong demand for tea in the domestic mar(et

7ell maintained tea gardens *mployee o nership in equity capital &alubrious climatic conditions for tea cultivation &trong production base !otivated manpo er ith e'perience and e'pertise in tea production &trong research and development department *ffective participative management structure )ilgiris gaining popularity in orld tourism map &uccessful non-tea operations 3argest tea corporate in south %ndia ood e'port performance

WEA4NESS

1ifficulty in mechanization due to geographical structure of land "ul( of Tea sales happens through auctions here the price is highly unstable The company is not having an established brand in mar(et 1iminishing availability of labor Old age of the tea bushes

OPPORTUNITIES

)e international operations ro ing demand for tea as a health attribute 1evelop branded tea by promoting ,%++3* hich is presently in its initial stage @uge scope available for tourism and related areas *stablish itself as a premier agri-corporate

T,REATS

%ncreasing labor costs and cost of production

Changing climatic conditions can affect the yield of tea production Competitions faced in the domestic as ell as international mar(ets The need to support the huge man po er 3ac( of manpo er availability to meet labor intensive plantation operations

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'.- PRODU T +I>

W it" T"a

7hite tea is similar to green tea$ in that itEs undergone very little processing and no fermentation.

"ut there is a noticeable difference in taste. !ost green teas have a distinctive EgrassyE taste to

them$ but hite tea does not. The flavor is described as light$ and s eet. 8ou should steep hite

tea in ater that is belo the boiling point.

There is also considerably less caffeine in hite tea than the other varieties #Dmg per serving$

compared to K:mg for blac( tea$ and 0:mg for greenB. &ome studies have also sho n that hite

tea contains more active cancer-fighting antio'idants than green tea.

As ith all teas$ there are many varieties of hite tea$ ith poetic names such as4 hite peony$

golden moon$ silver needle and hite cloud. 7hite teas are produced mostly in China and Iapan$

but the 1arjeeling region of %ndia also produces some fine hite teas.

G ""n T"a

reen tea is nothing more than the leaves of the camellia sinuses that have been processed a

certain ay. reen teas$ li(e hite teas$ are closer to tasting li(e fresh leaves or grass than the

blac( or oolong. They are also lo er in caffeine and have higher antio'idant properties.

Preparation

First$ the green leaves are seen ho much o'idation should ta(e place before drying them out.

Tea leaves have enzymes in their veins. 7hen the leaf is bro(en$ bruised$ or crushed$ the

enzymes are e'posed to o'ygen resulting in o'idation. The amount of o'idation depends upon

ho much of the enzymes are e'posed.

Processing of Green Tea

The processing of green tea is similar to that of hite tea in that it does not o'idize. After the

leaves are pluc(ed$ they are sometimesB laid out to ither for about < to 0K hours. This lets most

of the ater evaporate. Then$ in order to neutralize the enzymes thus preventing o'idation$ the

leaves are steamed or pan fried. )e't the leaves are rolled up in various ays and tightness. After

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that$ a final drying ta(es place. &ince no o'idation too( place$ the tea has more of a green

appearance. From there$ it goes off to be sorted$ graded$ and pac(aged.

(la/? T"a

"lac( teas are the most consumed of the four types of teas. They are the highest in caffeine.

"lac( tea is the most popular tea in the orld. %t is the tea most idely used in ma(ing iced tea

and *nglish tea. &ince the process of ma(ing blac( tea consists of three main stages$ Lcut>$ Ltorn>

and Lcurled>$ it is also (no n as C.T.C tea. After cutting$ the leaves are first spread on shelves

called ithering rac(s.

Air is blo n over the leaves to remove e'cess moisture$ leaving them soft and fle'ible. These

ithered leaves are then crushed bet een the rollers of a machine to release their flavored juices.%n the tearing process the cells of the leaves are e'posed and the o'idation process begins. They

are then ta(en to the fermenting room here under controlled temperature and humidity$ they

change into copper color. Finally they are dried in ovens$ here they are curled by heat and

become bro nish blac(.

%t is made by steaming the leaves in large vats. The steaming prevents the leaves from changing

its green color$ hence the name. The leaves are then crushed in a machine and dried in ovens. %t is

produced by using many of the same techniques that ere practiced centuries ago.

S/"nt"$ T"a

&cented or Flo er tea is either green or hite tea that has been infused ith certain flo ers$

hich impart a delicate and interesting taste$ and of course a onderful aroma. As ith blac( tea

and mil( or sugar$ flo ers ere added to green tea originally to disguise a less than favorable

taste in the poorer varieties. This is still the case ith many commercially produced flo er teas$

hich hide the taste of very cheap tea behind a strong flo ery presence. Flo er teas$ in

particular the delicious jasmine$ have gained such a follo ing both in Asia and the 7estern

orld$ that many people only drin( this variety. The &even Cups jasmine teas combine really fine

quality green and hite teas ith a subtle but distinct jasmine flavor$ and are a real treat$

especially for dedicated jasmine fans. They are the best jasmine teas eEve ever tasted.

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*.1 ORGANIZATION STRU TURE T,EORETI A# PERSPE TIVE

An organization structure refers to the determination of organization system of the enterprise it

determines the programs and procedures by hich the administrative relations of an enterprise

are defined and established. )o activity of the organization can go out of this structure. As the

policy of the enterprise determines the limits ithin hich the enterprise has to or(. %n the

same manner organization structure determines and defines the shape and size of the enterprise

according to hich the administrative and organization decisions have to be ta(en. %t is also the

frame or( of activities of the enterprise$ it may also be considered as the map of the building to

be constructed. Organization structure can be defined$ as the organization structure of an

organization deals ith its organizational arrangements.

TYPES O5 ORGANIZATIONS STRU TURE

5 OR+A# ORGANIZATION @

%t refers to the planned structure of jobs and positions ith clearly defined objectives and

functions. %t is consciously created by top management for the accomplishment of enterpriseobjectives. %t is made up of official relationships and channels of communication. Formal

structure is governed by established rules and procedures. Formal organization tends to be stable

and predictable. Thus$ it is represented in the organization chart and manual of the enterprise.

IN5OR+A# ORGANIZATION @

%nformal organization arises from the personal and social relations of people. %t is not formallydesigned but develops spontaneously out of interactions bet een persons. %t is influenced by

personal attitudes$ li(es and disli(es. %nformal relations cut across formal channels. +eople

or(ing together in an enterprise frequently come into contact and develop personal or social

relations outside the formal structure.

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A$!anta2"s o0 t " o 2ani ation st 3/t3 "@

The organization structure has the follo ing advantages in the enterprise4-

)ecessary for the management4- it is necessary for the management of the business and

industrial enterprise. %n the absence of a clearly defined organization structure$ the

management cannot discharge its duties properly because the structure defines and

defines the relation bet een all the departments of the enterprise and the rights and duties

of all the in the enterprise. %t also tells us about the managerial approach.

%t reveals the dra bac( of an organization4- organization structure is an important

document of an enterprise. %t serves as the guidelines to e'plain hat should be done in

the enterprise. Actual performance of the enterprise is compared ith this document. The

ay it reveals the dra bac( of an organization

@elpful in delegation4- it is also helpful in providing the suitable training to the

employees of the organization and defining their duties. %t helps in delegating proper

authority to the employees so that they can discharge their duties effectively and

efficiently.

@elpful in training4- %t is also helpful in providing suitable training to the employees and

defining their duties li(e mentioned in the above. %t defined the requirements of all the

suitable postages and it also determines the need$ nature$ and the from of the trainingrequired.

Disa$!anta2"s o0 o 2ani ation st 3/t3 "@

The organization structure follo s from the certain defects4-

%t is difficult to change it4 - !anagement is a dynamic science. To ma(e is a real science$

must be practical$ no hard and fast line can be dra n in the activities of enterprise$

organization structure is the definite determination of activities. Therefore$ it develops

rigid ness in the activities and becomes difficult to ma(e any changes easily.

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%t reveals only the formal relations4- A very important dra bac( of the organization

structure is that it is only a formal document. %t defines only the formal relations among

the employees of an enterprise. "ut in practice$ there are t o types of relations among

them. Formal and informal and organization structure does not define informal relations.

%t creates conflicts4- Organization structure ma(es clear difference in the rights and

duties of all the employees of the enterprise. %t is the feeling of boss and subordinate

among them. %t also develops the feeling of superior and inferior. %t also develops the

feeling of senior and junior.

TYPES

1. +re-bureaucratic structure- This structure is most common in smaller organizations and

is best used to solve simple tas(s. They follo a flat hierarchy system.

'. "ureaucratic structure- They are suited for comple' or larger scale operations. 6nder

this structure4-

Functional structure- This structure groups specialize in similar s(ills in separate

units. %t is ell suited to organizations ith a single or dominant core product

because each subunit becomes e'tremely adept at performing its particular portion

of the portion. Divisional structure- %t is formed hen an organization is split up into a number

of self-contained business units$ each operating as a profit centre.

*. 3ine organization- %t is also (no n as scalar or military organization. %n this structure$

there is a vertical line of authority running from the top to the bottom of the

organization. @ere$ the command is through a straight and unbro(en line. All persons at

the same level are independent of each other. The authority and responsibility of each

position is specified. The man at the top has the highest authority and it is reduced at

each successive level do n the hierarchy. *very person is in direct chain of command.

3ine organization can be of t o types. %n pure line organization all individuals at a

given level perform the same type of or( and they are grouped into divisions only to

facilitate effective supervision and control. %n a departmental line organization or(

performed in each department is of a different type.

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-. Functional organization4-

6nder functional organization$ the organization is divided into a number of functional

areas. *ach function is managed by an e'pert in that area. *very functional area

serves all other areas in the organization. Thus$ an individual in the organization

receives instructions from several functional heads. *very functional e'pert enjoys

functional authority over subordinates in other departments. 7ithin a functional

department every operating e'ecutive receives orders from several functional

specialists.

B. 3ine and staff organization-

3ine and staff organization is a combination of line and functional structures. 6nder it$

line authority flo s in a vertical line in the same manner as in the line organization. %n

addition$ staff specialists are attached to line positions to advise them on important

matters. These specialists do not have po er of command over subordinates in other

departments. They are purely of advisory nature. Thus$ staff positions are created to

support the line managers. *very staff specialist$ ho ever$ has line authority over the

subordinates in his o n department.

C.!atri' organization

!atri' organization is a hybrid grid structure herein pure project organization is

superimposed on a functional structure. %t is a t o-dimensional pattern developed to

meet the problems of gro ing size and comple'ity of underta(ings. &uch underta(ings

require an organization structure more fle'ible and technically oriented. !atri'

structure has been defined as Many organization that employs a multiple command

system that includes not only the multiple command structure but also related support

mechanism and an associated organizational culture and behavior patternN. Thus$ a

matri' organization is characterized by an overlapping of command$ control and behavior patterns. %n this organization$ there is a permanent functional set up. %n

addition$ temporary project groups are created to handle infrequent short-term projects.

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*.' T,E ORGANISATION STRU TURE O5 T,E 5IR+

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-.1 TEA +ANU5A TURE DEPART+ENT

The operations and the production of all the < factories i.e.$ K orthodo' and K CTC factories fall

under this department.

The main functions of the department are4

+reparation of monthly manufacturing and disposal plan for each factory.,esponsible for proper implementation of the manufacturing policy.+reparation of yearly and mid-term manufacturing plan for o n and bought leaf 8early maintenance of the factoriesCarries out an annual inspection of all the factories on hich a detailed report for each

factory is made%t monitors stoc( movement from the factories on a daily basis,esponsible for any enquiries relating to production from any of the factories!onitoring grade percentage and outturn achieved by each factoryThe department generates statements on4

1aily statement on factory- ise stoc(

A fortnightly report on grade percentage

!onthly stoc( chec( report

!onthly statement of aste percentage of made tea to green leaf

Fortnightly report on sifted tea outturn

-.' 5IE#D DEPART+ENT

The department is mainly responsible for preparation and implementation of all agricultural

policy and practices hich includes4

+reparation of guidelines for estates revenue budgets as ell as verifications,esponsible for mid-term revision of budgets

Annual inspection of the 0 estates is carried out by this department follo ed by a detailedreport@andling capital e'penditure of all the estates1aily handling of leaf diversions to the different factories from the estates depending on

the factories and mar(et requirements based on the manufacturing plan

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1epending upon planting and infilling requirements for all the estates$ plant allocation is

done from this departmentAll tea board inspections and sanctions for subsidy are loo(ed after by this departmentThis department conducts in-house training programs on agricultural practices for

management staff as ell as general staff$ supervisors and or(ers.Organizing and conducting training programs for ne assistantsA considerable amount of day to day correspondence bet een the department$ estate and

other departments is handledeneration of reports on fuel operation policies implementation and monitoring$ felling

and planting programs$ allocation of fire ood to factories and estates and inter-estate

transfer of fire ood

-.* 5INAN E DEPART+ENT

Finance is the life blood of business. %t rightly termed as the science of money. 7ithout

adequate finance$ it is impossible for any business firm to carry out its activities. The term

finance refers to money or funds available to a firm. There is a necessity of managing the

funds properly and efficiently for achieving the object of the business. Financial activity is

concerned ith the planning and controlling of the firm financial resources. "usiness finance

is concerned ith the acquisition and utilization of funds in a business enterprise. %t involvesraising the needed funds$ judicial use of funds and controlling the funds used in business.

Financial management is an integral part of the overall management. This department

handles all matters relating to estates and companies accounting procedures and financial

reporting. The functions of the departments4

All ta'es related or(s filing of returns$ income ta'$ ; &THC&TH?AT$ etc*state fund management+ayroll preparation and reconciliation of all the departments1epartment budgetingAudit reportsAll stoc( accounts reconciliation+F reconciliation for all staff

ratuity returnsCurrent bill collection and accounting&undry debtor and creditor>s ledger maintenance

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Telephone bills remittance and reconciliation%nter-estate accounts and reconciliationIournal (eyingTea transfer reconciliationIob invoice reconciliation

-.- +AR4ETING DEPART+ENT

!ar(eting being the most important it is concerned ith analyzing the mar(et $ discovering the

opportunities $ formulating mar(eting strategies $ developing the special strategies and tactics$

proposing a budget and establishing a set of control. Tea trading in the domestic mar(et is done

in t o ays$ Auction and private selling. Auction sale is considered to be the best method for

sale of tea because tea is a commodity ith infinite variety and ith ide spectrum of buyers.

The functions of the departments are/

3oo( for e'ports&end samples to various buyers and finalize the blend prices for e'ports3oo( for tie-ups for mar(eting of our tea ith various companiesTry to increase the sale through other channels li(e consignments to find alternate

mar(etsClosely monitoring of stoc(s at the factories to ensure that there is minimal stoc( build

up

To ensure pac(ing$ blending and dispatch of poly pac(sTo anticipate mar(et movements to ensure the movement of tea ithout compromising on

pricesTo find ne mar(ets for value added teas li(e organic tea$ green tea etc?isit mar(ets to get feedbac( from buyers and communicate the requirements to the

factories to ma'imize the prices

-.B INDUSTRIA# RE#ATIONS DEPART+ENT

This department handles all matters relating to the service conditions of the employee$

disciplinary actions$ industrial disputes etc. the functions of the department are/

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All matters concerning appointment$ salary$ fringe benefits$ statutory benefits$ transfers$

and retrials of all categories of employees.Co-ordinate handling of all legal matters ith our legal firms+osting of acting nurses for leave vacancies in the estate hospitals1etermination of or(ers as ell as staff bonus and productivity3in(ed incentives,epresents the management in case of any industrial disputes@andles eviction cases$ compensation cases etcConducts domestic enquiry courses covering all estates on ho to conduct an enquiry3iaison ith trade unionsConducting 1ACHFAC etc.All matters relating to security agenciesAssisting community development and social elfare or(s and elfare activities1etermination of parameters for pluc(ing incentives schemes for each month

-.C AD+INISTRATIVE AND #EGA# DEPART+ENT

This is the legal department of the company and deals ith legal$ land and other legislation at all

level ith the government. The functions of the department are4

@andling of all land matters concerning &&+All civil$ criminal and such others cases related to &&+3and survey and area certificate preparation+reparation of deeds and agreements

All central e'cise matters pertaining to the companyFactory license rene al,ene al of petroleum license!anagement of staff profession ta'All matters relating to patent application$ eights and measures$ pollution control acts

and rules+anchayat building ta' and plantation ta'%nsurance matters relating to all the estates,oad ta' remittance$ company vehicles chec(list&&+ house employees leave register

Forest passes application and all connected or(s

-. UA#ITY ONTRO# DEPART+ENT

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The qualitative assessment of tea cannot be determined by any chemical analysis$ even in today>s

techno-savvy orld there is no substitute for the taster>s trained and sensitive taste buds$ in the

evaluation of the tea. The main functions of the department are/

*nd product evaluation based on various criteria li(e dry leaf$ appearance$ infusion andliquor strength.1aily tasting sessions on the teas manufactured are underta(en and the feedbac( on the

teas ith approvals to various destinations is informed to factories through daily tasting

reportsenerates and circulates fortnightly and to-date ran(ing reports

!onthly setting of benchmar( and standard samples for auction mar(sConducts monthly bro(ers tea tasting sessions+reparation and evaluation of blends and blending of teas based on the mar(et

requirements,esponsible for allo ing only quality teas to enter the mar(et

-.F ,U+AN RESOUR E DEPART+ENT

!an po er or human resources or people at or( of an organization consists at all individualsengaged in any of the organization activities regard less of levels. !anpo er is one of the

primary resources. +ersonal management is that part of the process of management hich is

primarily concerned the human aspects of an organ. %ts purpose is to establish and maintain good

personal relations at all levels of an organization. 7ithout efficient use of human resources$

management can never accomplish organizational objectives. +ersonal management is also called

personal administration$ labour management$ and manpo er management. The

functions of the department are4

+lanning$ recruitment$ selection$ induction and placement +erformance management system +otential assessment system Training and career development programs

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%mplementation and follo up on various certifications that deal ith monitoring

statutory compliances %nvolve in special projects and tas(s as and hen advised by the top management

-. +D6S SE RETARIAT

The functions of the department are4

All matters pertaining to the functioning of the guest houses in Coonoor !aintenance of bungalo inventory accountAll administrative matters relating to management staff-transfer$ leave$ allo ance$

vehicle loans$ leave processing and their follo upAll routine correspondence from !1 to various estates$ factories$

department and e'ternal sourcesAll arrangements concerning company visitorsAdvice the finance department for crediting any reimbursement to the management staff

accountAll matters of correspondence concerning management staff.

high tea final

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