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TRANSCRIPT
Internet
HIGH-SPEED
INTERNET Setup
Table of Contents
Internet Gateway Setup ............................................................................2
Outlook Express Setup .......................................................................................3
Internet Setup
for Windows 8 ................................................................................... 8
for Windows 7 ..................................................................................11
for Windows Vista ............................................................................15
Windows Mail Setup for Windows Vista ...........................................19
1
Internet Gateway Setup
Take the gateway out of the box and clip the stand to the bottom.
Plug your current phone line into the gray DSL port on the le�. It will look like the port in the image
below on the le� that is outlined in red.
Now, plug the power cable into the gateway and into the wall. The power port is on the right next to
the on/o� switch. Turn the unit on by depressing the ON/OFF switch.
Step 1.
What’s in the box?
• Power cable • Ethernet cable
• Phone line • Stand
Follow these simple steps to set up and activate your gateway device.
Step 2.
Step 3. A�er the gateway has been powered up, you should see lights show up on the front of the gateway
like the ones outlined in red in the image below. It may take a few minutes for you to get the green
globe “outlined in blue.” If no lights appear on the front of the gateway, make sure the ON/OFF switch
is depressed.
A�er the green globe appears, you will need to call Customer Care at 1-800-375-8903 to get the
gateway activated. When calling Customer Care, make sure you tell them that you are calling to get
your new gateway activated. Customer Care will need the MAC and Serial Number o� of the back of
the gateway. It is outlined in blue in the image above.
A�er Customer Care has
activated the gateway, there
will be approximately a
5-minute wait time for the
gateway to take the new
settings. If you are a customer that signed up for our Wi-Fi service, Customer Care will then program
your gateway’s SSID and Passphrase for your Wi-Fi.
Customer Care
1-800-375-89032
Hours: M-F 7 am to 10 pm Sat 9 am to 9 pm Sun 9 am to 6 pm
Outlook Express Setup
3
Type in your pldi.net e-mail address in the
E-mail address text box. This will be your
[email protected]. Click Next.
Double click the Outlook Express icon on the
desktop.
The Internet Connction Wizard window
will be displayed. Type in your first and last
name in the Display Name text box. (This is
the name that will be displayed when
others receive e-mail from you. This is not
your e-mail address.) Click Next.
1.
2.
3.
The Internet Connection Wizard for mail is
now complete. Click Finish.
Outlook Express Setup
4
Type in your username WITH @pldi.net in
the Account name text box. It must be in
lowercase letters. Click in the Password text
box and type in your password. Click Next.
If the Incoming mail and Outgoing mail
fields are blank, type imap.pldi.net into
the Incoming mail text box and type
smtp.pldi.net into the Outgoing mail text
box. Click Next.
4.
5.
6.
Outlook Express Setup
5
Type in your e-mail address in the
E-mail address text box. This will be your
[email protected]. Click Next.
The next step begins the setup for a News
server where various newsgroups are
found. This is an optional configuration
and if you do not use newsgroups, you do
not need to continue.
Type in your first and last name in the
Display name text box. (This is the name
that will be displayed when others receive
e-mail from you. This is not your e-mail
address.) Click Next.
If the Internet News Server Name text
box is blank, then type in news.pldi.net
into the News server text box. Click
Next.
7.
8.
9.
Outlook Express Setup
6
In Outlook Express click on Tools, then
Accounts.
The Internet Connection Wizard for news
is now complete. Click Finish.
Click on the tab at the top labeled Mail.
Then double-click on imap.pldi.net.
10.
11.
12.
Outlook Express Setup
7
In this step click on the Advanced tab at the top.
The Outgoing mail (SMTP) is 465. Check the box
on the following line next to This server requires
a secure connection (SSL).
The Incoming mail port is 993 and also check
the box on the following line next to This server
requires a secure connection (SSL).
A�er you complete this step, click Apply, then OK.
Now you can close out of the Accounts menu
and your e-mail should be working properly.
Click on the tab at the top labeled Servers.
Change Incoming mail (IMAP): to
imap.pldi.net, change Outgoing mail
(SMTP): to smtp.pldi.net. In the Account name
text box type your [email protected]. Finally,
check the box labeled My server
requires authentication, then click Apply
and then OK.
13.
14.
High-Speed Internet Setup
The Windows 8 Home screen has a tile view like the image below. Click on the tile labeled Desktop.
It will be in one of the tile positions on the home screen. In this example, the tile with the car is labeled
Desktop.
Windows 8
In the lower right-hand corner of the desktop, there is a network icon that looks like a computer. Right click the
icon and you will see a pop-up menu with Open Network and Sharing Center as an option. Click on Open
Network and Sharing Center. Click Set up a new connection or network option in the window that appears.
8
1.
2.
High-Speed Internet Setup
A window will be displayed with connection options. Click Connect to the Internet option and then
click the Next button.
Windows 8
A dialog box will ask how you want to connect. Select the Broadband (PPPoE) option which will
display the connection window.
9
3.
4.
High-Speed Internet Setup
Enter the user name and password provided by Pioneer Internet for your PPPoE connection. Be sure to include
@pldi.net a�er the username. For the Connection name, enter Pioneer Internet so that it will be easy to find in
the future. Once this information is entered, click the Connect button.
Windows 8
Your connection is now set up to connect to Pioneer Internet. To reconnect to the Internet in the future
using this connection, click the network icon in the lower right-hand corner of the screen (small
computer) and you will see a list of connections including the one just created.
10
5.
6.
High-Speed Internet Setup
To set up a Pioneer High-Speed
Internet connection on Windows 7,
click on the Start/Windows button
as shown. Then click on Control
Panel.
Windows 7
In the Control Panel, click on Network
and Internet.
11
1.
2.
High-Speed Internet Setup
In the Network and Internet page,
click on Network and Sharing
Center.
Windows 7
Click on Set up a new connection or
network.
12
The next step is to click on Connect to
the Internet, then click Next.
3.
4.
5.
High-Speed Internet Setup Windows 7
Click on Broadband (PPPoE).
13
On this screen type in your user name
followed by @pldi.net in the User
name text box, then type your pass-
word in the Password text box where it
says, “(Password your ISP gave you).”
Also check the box Remember this
password, and type Pioneer Internet
in the Connection name text box.
Check the box Allow other people to
use this connection. Click Connect.
You should now see Connecting to
Pioneer Internet . . . as shown.
6.
7.
8.
High-Speed Internet Setup Windows 7
If the connection was successful, you will
see this screen.
14
Next click on Pioneer Internet and then
Connect.
To connect to the Internet, click on the icon located on the right side of the task bar.
Again, click on Connect. You should now be
connected to the Internet.
9.
10.
11. 12.
High-Speed Internet Setup Windows Vista
To set up a Pioneer High-Speed Internet connection on Windows Vista, click on the Start/Windows
button as shown below. (Note: There are two di�erent Start menu configuration options.
If the Start menu appears like the one on the le�, click on Control Panel.
If the Start menu appears like the one on the right, click Settings, then Control Panel.
15
In the Control Panel, click on
Network and Internet. (Note: some
computer configurations may not
show Network and Internet due to
the di�erent layout possibilities of
the Control Panel. If the Control
Panel does not appear as the one to
the right, continue on to Step 4 for
Classic View).
1.
2.
High-Speed Internet Setup
In the Network and Internet page,
click on Connect to the Internet
under Internet Options, and contin-
ue on to Step 7.
Windows Vista
In Classic View, click on Network and
Sharing Center.
16
Click on Set up a connection or
network on the le� side of the
screen.
3.
4.
5.
High-Speed Internet Setup
The next step is to click on Connect
to the Internet, then click Next.
Windows Vista
Click on Broadband (PPPoE).
17
On this screen, type in your user
name followed by @pldi.net in the
User name text box, then type your
password in the Password text box.
Also check the box Remember this
password, and type Pioneer
High-Speed in the Connection
name text box. Also check the box
Allow other people to use this
connection. At the bottom of the
page, click Connect.
6.
7.
8.
High-Speed Internet Setup
You should now see Testing your
Internet connection... as shown.
Windows Vista
If the connection was successful, you
will see this screen. Click Browse the
Internet now, and it will open up
your Web browser.
18
A�er you click on Browse the Inter-
net now, you will have another
option to select what kind of network
your computer is on. This option will
be up to you and how your computer
is connected.
9.
10.
11.
High-Speed Internet Setup
This is the last step toward surfing the
Web with your new Pioneer
High-Speed Internet connection. This
is a status page that indicates
successful network settings. You can
close this screen and go straight to
surfing the Web. Thank you for choos-
ing Pioneer Internet!
Windows Vista
19
1. To set up Windows Mail in Windows Vista, click
on the Start/Windows button. Note: there are two
di�erent Start menu configuration options.)
If you are using the standard Start menu, click on
E-mail Windows Mail. If you are using the Classic
View, click on Programs and then Windows Mail.
2. A�er you click on your Windows Mail client, a
window will appear prompting you for your
Display name (example: John Smith). Enter your
name and click Next.
3. Next you will enter your E-mail address (exam-
ple: [email protected]). A�er you have entered your
e-mail address, click Next.
4. In this step you will need to Set up e-mail
servers. The Incoming e-mail server type is IMAP,
Incoming mail (POP3 or IMAP) server is
imap.pldi.net and the Outgoing e-mail server
(SMTP) name is smtp.pldi.net. Also, check the box
Outgoing server requires authentification. A�er
you complete this step, click Next.
Windows Mail Setup Windows Vista
5. Your next step will be Internet Mail Logon. Enter
your E-mail username followed by @pldi.net and
your Password. Also, if you would like Windows Mail
to remember your password for you, check the box
Remember password. Click Next.
6. Click Finish to exit the Windows mail wizard.
7. Now click on Properties and the Properties screen
will come up.
8. In this step, click on the Advanced tab at the top.
The Outgoing mail (SMTP) is 465. Check the box on
the following line next to This server requires a
secure connection (SSL).
The Incoming mail port is 993 and also check the box
on the following line next to This server requres a
secure connection (SSL).
A�er you complete this step, click OK.
12.
Form # 591 PTC