Upload File

hidden user problems: how empathy makes legal services easier

  • Home
  • Internet
  • Hidden User Problems: How empathy makes legal services easier
55
Hidden User Problems Puja Parakh | @pujaparakh | World Usability Day 2016 http://puja.rocks

Upload: puja-parakh

Post on 14-Feb-2017

71 views

Category:

Internet


2 download

Report

TRANSCRIPT

Page 1: Hidden User Problems: How empathy makes legal services easier

Hidden User Problems

Puja Parakh | @pujaparakh | World Usability Day 2016

http://puja.rocks

Page 2: Hidden User Problems: How empathy makes legal services easier
Page 3: Hidden User Problems: How empathy makes legal services easier
Page 4: Hidden User Problems: How empathy makes legal services easier
Page 5: Hidden User Problems: How empathy makes legal services easier
Page 6: Hidden User Problems: How empathy makes legal services easier
Page 7: Hidden User Problems: How empathy makes legal services easier
Page 8: Hidden User Problems: How empathy makes legal services easier
Page 9: Hidden User Problems: How empathy makes legal services easier
Page 10: Hidden User Problems: How empathy makes legal services easier
Page 11: Hidden User Problems: How empathy makes legal services easier
Page 12: Hidden User Problems: How empathy makes legal services easier
Page 13: Hidden User Problems: How empathy makes legal services easier
Page 14: Hidden User Problems: How empathy makes legal services easier
Page 15: Hidden User Problems: How empathy makes legal services easier
Page 16: Hidden User Problems: How empathy makes legal services easier
Page 17: Hidden User Problems: How empathy makes legal services easier
Page 18: Hidden User Problems: How empathy makes legal services easier
Page 19: Hidden User Problems: How empathy makes legal services easier
Page 20: Hidden User Problems: How empathy makes legal services easier
Page 21: Hidden User Problems: How empathy makes legal services easier
Page 22: Hidden User Problems: How empathy makes legal services easier
Page 23: Hidden User Problems: How empathy makes legal services easier
Page 24: Hidden User Problems: How empathy makes legal services easier
Page 25: Hidden User Problems: How empathy makes legal services easier
Page 26: Hidden User Problems: How empathy makes legal services easier
Page 27: Hidden User Problems: How empathy makes legal services easier
Page 28: Hidden User Problems: How empathy makes legal services easier
Page 29: Hidden User Problems: How empathy makes legal services easier
Page 30: Hidden User Problems: How empathy makes legal services easier
Page 31: Hidden User Problems: How empathy makes legal services easier
Page 32: Hidden User Problems: How empathy makes legal services easier
Page 33: Hidden User Problems: How empathy makes legal services easier
Page 34: Hidden User Problems: How empathy makes legal services easier
Page 35: Hidden User Problems: How empathy makes legal services easier
Page 36: Hidden User Problems: How empathy makes legal services easier

Could

Page 37: Hidden User Problems: How empathy makes legal services easier

CouldYes!?!

Page 38: Hidden User Problems: How empathy makes legal services easier
Page 39: Hidden User Problems: How empathy makes legal services easier
Page 40: Hidden User Problems: How empathy makes legal services easier
Page 41: Hidden User Problems: How empathy makes legal services easier
Page 42: Hidden User Problems: How empathy makes legal services easier
Page 43: Hidden User Problems: How empathy makes legal services easier
Page 44: Hidden User Problems: How empathy makes legal services easier
Page 45: Hidden User Problems: How empathy makes legal services easier
Page 46: Hidden User Problems: How empathy makes legal services easier
Page 47: Hidden User Problems: How empathy makes legal services easier
Page 48: Hidden User Problems: How empathy makes legal services easier
Page 49: Hidden User Problems: How empathy makes legal services easier
Page 50: Hidden User Problems: How empathy makes legal services easier
Page 51: Hidden User Problems: How empathy makes legal services easier
Page 52: Hidden User Problems: How empathy makes legal services easier
Page 53: Hidden User Problems: How empathy makes legal services easier
Page 54: Hidden User Problems: How empathy makes legal services easier
Page 55: Hidden User Problems: How empathy makes legal services easier

And A Measurement of Their Empathy Toronto Empathy

DevOps Hidden Ally #VelocityConf #UX #Devops #Empathy

anthonyjz.files.wordpress.com€¦  · Web viewThinking with EMPATHY! Name: _____ Date: _____ Period: _____ I. What. does Empathy mean to you? Empathy means…

Empathy - Sympathy

Levels of Empathy – Primary, Extended, and Reiterated Empathy

Empathy pptx

Empathy and Intersubjectivity - Listening With Empathy · Title: Empathy and Intersubjectivity Author: Lou Agosta Subject: Empathy and philosophy Keywords: Empathy, Intersubjectivity,

Cognitive Empathy and Emotional Empathy in Human Behavior and

Empathy map

A short history of empathy - rewriting empathy

Empathy images

Conflict Resolution Empathy. Empathy What does empathy mean? Empathy is “feeling into”, seeing how it is through another's eyes. It involves experiencing

Trending #Empathy

Bthere empathy

Cutlivating empathy

EMPATHY. .

HOWTO Empathy

Pictorial Empathy Test 1 Running head: PICTORIAL EMPATHY

Agarri - index-of.esindex-of.es/Conferences/nicolas_gregoire_server_side...Hidden vector – Prezi Easier to manage with a custom Burp extension. 06/19/2015 Nicolas Grégoire Hidden

Empathy Activators: Teaching Tools for Enhancing Empathy

Empathy Talk

JAX London - Empathy The Hidden Ingredient of Software ... · •Java, Go, JS, microservices, cloud, containers •Driving change through the application of technology and teams •London

Empathy Course

Accessing Hidden Value - Actuaries Institute · Capture empathy data Observe customers Listen to customers Targeted interviews Customer journey maps Ethnography UX research Design

Empathy, psikologi

Empathy Fieldguide

W hat’s your EQ (empathy quotient)? (continued on ... - Selfdownloads.self.com/self/pdfs/whats-your-empathy-quotient.pdf · Empathy can also make it easier and more rewarding to

Empathy Circles, A Blended Empathy Practice

Measurement of Affective Empathy with Pictorial Empathy

Increasing Empathy: Empathy Training ... - Culture of …cultureofempathy.com/.../Marieke-Kingma-Empathy-Training-Manual.pdf · Increasing Empathy . ... group of this training concerns

Relational Empathy: Beyond Modernist …maureen.ohara.net › pubs › Relational Empathy.pdfRelational empathy Relational Empathy: Beyond Modernist Egocentricism to Postmodern Holistic

Empathy compatible