Connecting Residents(when they don’t want to connect)

part 3

2015 General Social Society Report

33% Have never interacted with their neighbors

2014 Pew Research Center

I know my neighbors

53%I know them by name

33%

Is it really that bad?

3.74Sense of CommunityandNeighbors

2016 SatisFacts Index, Annual Survey

2016 SatisFacts Index, Annual Survey

3.57 Events

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CONNECTING RESIDENTS

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COMMUNITY BEGINS WITH YOU

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1. Take a genuine interest

2. Be excited to know your residents

3. Shift the focus from residents connecting with each other to the team connecting with residents

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IDEA:

• Talk to 3 residents you haven’t met - identify something you have in common

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BE THE HOST WITH THE MOST

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1. Priority – make introductions

2. Be the “wing man”

3. Find common ground between residents

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IDEAS:

• Bus stop introductions

• Resident welcome wagon

• Carpools

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CREATE “SCHOOL SPIRIT”

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1. Build micro-communities • Floors, buildings, etc.

2. Creative and fun

3. Think “local”

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IDEAS:

• Holiday decorating competition

• Rotating resident appreciation BBQ

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PERSONAL BRAND MANAGEMENT

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1. Events/activities influence renewals

2. Resident cache • (how friends view their decision to live at your community)

3. #bragfactor

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IDEA:

• Residents contribute ideas for holiday party

• Make it a big deal:• “Bldg 3 chose the menu”

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CAPITALIZE ON HOBBIES

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1. Bring like-minded people together

2. What do they do on their own time?

3. What can they share with others?

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IDEAS:

• Gardens• Walking club• Cooking classes• Gaming stations• Groups for local

events

KEY TAKE-A-WAYS #insiteslive

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SHIFT THE FOCUS

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MIDDLE MAN

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INCLUSION

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www.satisfacts.com/focus

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THANK YOU FOR ATTENDING!

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