HFID12.10.09

Pam Darvirris • Amy DyerHeena Mutha • Ben Small

Assessing Value Through Testing Team Fresh City

presentation outline

GoalProblem SpaceSolutionGeneration 1Generation 2Generation 3Future

goal

How we answered the question: Are all of our features valuable?

availability usability

utility

project spaceproblem: academic paper collaborationusers: technical and nontechnical professors

Choose Collaborators

& Topic

Grant & Experiment

ProposalResearch Write/Edit Submit

Write

Author Edit

Call to Write

Edit

Plan

Logistics

Paperwork

Authorship

Choose

Timeline

Commit

Generate

Ideate

Contact

Meet

Contact

Share

Analyze

Collect

Literature

Division

Communicate

Version

Data Edit

Comment

Revisions

Draft

Outline

Trust

Accept/Reject

Final ?

Final Changes

personas & scenarios

long careerburnt outhesitant

establishing careerexciteddriven

strong mentoreager

supportive

solutiongoals:…to organize comments, revisions, versions…to facilitate communication…to consolidate communicative items

tool:word processor add-indocument lives in the cloudfacilitates collaboration and communicationcloses gap between email, wikis, tracking, etc.

generation 1

generation 1usability testing

heuristic evaluation-answered usability question-did not answer availability or utility

generation 2

generation 2value testing

answer questions of availability and utility

long term testing

feelings coding testvs

generation 2

resultsDiscussion:

appreciated

Comments: generate more obviously

Private Messages:re-prioritize the frameworkincrease perceived security

generation 3- current

future

Organize tasksSynchronous communicationVoice chatCustomizable workspace

conclusion

Successful in assessing value

Developed interface that meets user needs- usability-availability-utility