HERO MOTOCORP-JOB SATISFACTION

Questions

What is job satisfaction? What are some of the benefits of

having a satisfied workforce? What are some of the disadvantages

of having a dissatisfied workforce? What causes employees to be

satisfied with their jobs?

What is Job Satisfaction?

An employee’s cognitive and affective evaluation of his or her job overall specific components

pay promotions work tasks coworkers supervisors others??

Why Should Organizations Care?

Organizational Commitment Job Withdrawal

Turnover and retirement intentions Work Withdrawal

Behaviors to avoid performing one’s work tasks Absenteeism and tardiness Missing meetings Long/frequent coffee breaks

Unionization Activity

Organizational Commitment

Definition An acceptance of organizational goals A willingness to work hard for the organization The desire to stay with the organization

Job Withdrawal

Employee intentions to leave the organization

Unionization Activity

Strikes, slow-downs, initiation of unionization

Job Descriptive Index (JDI)

Measure of 5 facets of job satisfaction pay, promotions, coworkers, supervisors, work

itself

Pros Extremely easy to use with all types of

respondents Most commonly used measure of job satisfaction

normative data available from hundreds/thousands of studies

Cons Shouldn’t sum across facets Is there more to job satisfaction than just the 5

facets?

Work Withdrawal

Employee behaviors to avoid work tasks

YOUR JOB IN GENERAL

What is your JOB like MOST OF THE TIME? Choose YES if the item describes your JOB, NO if it does not describe your JOB, and ? if you cannot decide.

PLEASANT..............................………… Yes ? No

BAD…....................................…………..

Yes ? No

IDEAL…..............................................… Yes ? No

WASTE OF TIME.................................. Yes ? No

GOOD...........................................………

Yes ? No

UNDESIRABLE...................................... Yes ? No

WORTHWHILE………………............... Yes ? No

WORSE THAN MOST...............………. Yes ? No

ACCEPTABLE……………………….... Yes ? No

MAKES ME CONTENT……........……. Yes ? No

INADEQUATE………........................... Yes ? No

ROTTEN……..……………………….... Yes ? No

Quick Quiz

The following questions ask about your satisfaction or dissatisfaction with several things. Consider each item carefully and enter the response the best represents your feelings about the item.

Dissatisfied Neutral Satisfied

The way people drive 1 2 3

Telephone service 1 2 3

Public transportation 1 2 3

8 1/2 by 11” paper 1 2 3

Your telephone number 1 2 3

No. 2 pencils 1 2 3

The color of stop signs 1 2 3

Self-service gas stations 1 2 3

The size of refrigerators1 2 3

The people you know 1 2 3

The highways system 1 2 3

YOUR PAY AND PROMOTIONS

What are YOUR PAY AND PROMOTION OPPORTUNITIES like? Circle YES if the item describes your PAY AND PROMOTIONS, NO if the item does not describe your PAY AND PROMOTIONS, and ? if you cannot decide. Choose a response for each item.

PayUNDERPAID......................................................... Yes ? NoINCOME ADEQUATE FOR NORMAL EXPENSES........ Yes ? NoBARELY LIVE ON INCOME.................................... Yes ? NoINCOME PROVIDES LUXURIES.............................. Yes ? NoBAD.................................................................... Yes ? NoHIGHLY PAID....................................................... Yes ? No

PromotionsGOOD OPPORTUNITY FOR ADVANCEMENT.............. Yes ? NoPROMOTION ON ABILITY........................................ Yes ? NoDEAD-END JOB........................................................Yes ? NoGOOD CHANCE FOR PROMOTION............................Yes ? NoUNFAIR PROMOTION POLICY................................... Yes ? NoINFREQUENT PROMOTIONS......................................Yes ? No

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Questions no.

1. Good relationship with coworkers2. Feeling of accomplishment of job3. Life time stability on job

Causes of satisfaction

1. Don’t get chance to doing creative thing

2. Very low salary3. More working hours(12 hours)4. Attitude of boss towards workers is

not good5. No leave6. No progress

Causes of dissatisfaction

Work is fun

Any Questions??

THANKS AND REGARDS..