Henry County Tax Commissioner Annual Report - 2014
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DESCRIPTIONHenry County Tax Commissioner Annual Report - 2014
State of the Office
I want to thank you for taking the time to read through our 2014 Annual Report. The purpose of the Tax Commissioners Annual Report is to help fulfill our mission at the HCTC Office; Provide Henry County citizens excellent customer service by helping them understand and meet their responsibilities while applying the tax law with integrity.
While using trend analysis, we compile the data and compare it statistically to historical results. It is the goal of this office to see Continuous Improvement (CI) in EVERY aspect of this organization. To ensure CI, we
must continue to look for ways to improve efficiencies and effectiveness to stay competitive. While some of you may be thinking, Who is the competitor of the HCTC Office? I believe we have several, yet our greatest threat is the Status Quo.
Like death and taxes, change in business is inevitable and often difficult to comprehend. However, it is necessary if your goal is to create a sustainable, competitive organization.
Good is the enemy of great. And that is one of the key reasons why we have so little that becomes great. We dont have great schools, principally because we have good schools. We dont have great government, principally because we have good government. Few people attain great lives, in large part because it is just so easy to settle for a good life.
- James C. Collins, Good to Great: Why Some Companies Make the Leap... and Others Dont
It will never be the goal of the Henry County Tax Commissioners office to be Good Enough; our goal is to be Great. Whether its a reduction in wait times, increased collection rates, convenient locations, ease of use or reducing operating budgets, we are always looking for new and innovative ways to improve your experience with the HCTC office.
Thank you for allowing me to serve you,
David CurryTax Commissioner
2 HENRY COUNTY TAX COMMISSIONER 2014 ANNUAL REPORT
Table of Contents3
Purpose, Vision, Mission, Goals and Accomplishments
Department of Property Tax
Community in Action
New Kiosk in Ellenwood Kroger
Department of Motor Vehicles
Henry County Business Profile
Locations & Hours
Our Core Values
Luella High School students, Haley and Hannah Keller, became the 2nd set of twins to graduate from Luella as valedictorian and salutatorian in the past four years. Principal Jerry Smiths first year at Luella High saw twins Brennan and Sheldon Scoggins graduate number one and two, and now his first full four year class has another set of twins at the top, Haley and Hannah.
With a class size of 390 students, Hannah graduated as the valedictorian with a 4.71 grade point average (GPA). Haley, who earned the salutatorian title, completed her school year with a 4.70 GPA. They both completed nine advanced placement courses during their time at Luella. They held leadership roles among various clubs and groups at the school including National Honor Society, History Club and Academic Team.
Their work was not limited to their school as they both had hundreds of volunteer hours in the community. From delivering Thanksgiving meals to delivering toys at Christmas time, both twins exemplify a servants heart and make us grateful they are Henry County citizens.
They will now go their separate ways as they head to college to pursue their dreams. Haley will be attending Covenant College and plans to study English with a Master in Arts of Teaching. Hannah will be going to Mercer University and plans to study history with a Doctorate in Medieval and Renaissance studies.
DID YOU KNOW?
The Henry County Tax Commissioner, as a duly elected constitutional officer, is responsible for billing, collecting and disbursing all monies levied as taxes for the County, School System, Water and Sewerage Authority and City of McDonough as well as the State of Georgia, as well as collecting fees for the cities of Henry County.
Property taxes, motor vehicle taxes, mobile home taxes, timber taxes and heavy duty equipment taxes are collected and disbursed. Additionally, this office collects excise taxes from the sale of alcohol, distribution of alcohol, hotel/motel rentals and Occupational Tax for businesses operating within the unincorporated area of the county.
The Tax Commissioner serves as the Ex-Officio Sheriff, assuming the total responsibility for collection of delinquent taxes.
VISIONHenry County Tax Commissioners Office:The Premier Tax Commissioners Office in Georgia.
MISSIONProvide Henry County citizens excellent customer service by helping them understand and meet their responsibilities while applying the tax law with integrity
Continued to participate in the new GRATIS (Georgia Registration and Title Information System)
Maintained a 98%+ collection rate on all Property Taxes; Real and Personal
Installed 2 self-service MV kiosks; Main Branch and Kroger at 101 Fairview Rd.
Added personnel to cut down on wait time for title/tag registration
Implemented a new employee point system that encourages Employee Involvement/Recognition
Continue a trend that increases collection rates of all taxes
Create and Publish the Tax Commissioners Annual Report by August 1
Implement the use of credit cards at the property tax counter
Install 2 additional Motor Vehicle kiosks; one in Locust Grove area, other in Hampton
Maintain bilingual employees to help assist citizens Identify and Implement new programs that help
achieve our MVV
I am so very thankful for your staffs attitude of service and can-do, it was a blessing for me yesterday. We accomplished the task on time before it became very critical for me. H. Mahew
4 HENRY COUNTY TAX COMMISSIONER 2014 ANNUAL REPORT
Community in Action One of the things that makes Henry County great is the people. Even though the county has grown nearly five percent from 2013 to 2014 it has not lost the feel of a close-knit community that helps those in need. This year, we want to highlight organizations that strive to help those in need in Henry County. Although spotlighting these organizations scratches the surface of all the hard work done in the county, we hope that by showcasing a few, it will inspire and encourage others. The work of these organizations is dependent on outside donors and volunteers. Without strong community support, they would not be able to fulfill their missions. While we are spotlighting these three organizations and the work they do, there are hundreds of generous
people who deserve to share the spotlight with these organizations. From donating food, clothes, time and services, volunteers from our community have a big impact on the lives of the people being helped through a variety of organizations. Again, there are many organizations in Henry County helping people, animals and the environment that we lack the time and space to talk about. We encourage you to find one of these wonderful organizations and support it. Whether its through money or time, you can make a difference. Even with these three charities, there will always be needs, but we believe that the great people of Henry County will continue to do as much as possible to help meet those needs.
Community in Action
HAVEN HOUSE Haven House is a domestic violence shelter and program that opened its doors in Henry County in 1990 and has been caring for women and children ever since. They have totally redefined the images associated with what a shelter looks like and how it operates. Haven House helps shelter women and children of domestic violence while they are being guided through the process of finding legal protection and more permanent housing. Their newest
facility, opened in 2011, can house up to 50 residents at a time and includes a community living room, a lounge for teens and a playroom for younger children. The impact that HH has made is difficult to
A FRIENDS HOUSE
A Friends House, Inc. (AFH) opened nearly 17 years ago with the thought that all children deserve a home in order to provide a sense of security and unconditional love. Since then, it has been a beacon of hope for many Henry County children. In fact, more than 1,880 children have been through AFH since it was founded. AFH is a home for children in crisis, including some who are in the custody of the Department of Family and Children Services. The success of A Friends House relies not only on
a great staff, but volunteers from the community as well. During its last fiscal year, AFH saw 226 volunteers from the community donate a total of 5,323 hours! These volunteer hours consisted of answering phones, greeting guests, providing weekend meals and sponsoring outings for the children such as trips to the movies, baseball & football games, bowling and roller skating. The volunteers are essential to helping AFH fulfill their mission. A Friends House offers counseling, medical treatment, academic assistance and recreational opportunities to help meet the emotional and physical needs of the children. Henry County alone has over 2,000 cases of child abuse or neglect every year, making the services of AFH invaluable to the county. While the community has stepped up to volunteer, there is always a need. Whether its behind the scenes or directly involved with the children, your time can make a world of difference. More information about A Friends House can be found at www.afriendshouse.org or by calling 678-432-1630. A Friends House is located at 111 Henry Parkway, McDonough, GA 30253.
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6 HENRY COUNTY TAX COMMISSIONER 2014 ANNUAL REPORT
Community in Action
PREGNANCY RESOURCE CENTER
The Pregnancy Resource Center of Henry County has served Henry County for 22 years and is a faith-based, non-profit organization that relies on the support of the community, churches, businesses and individuals. The PRC offers the following services: pregnancy testing, STD/STI testing, limited medical ultrasounds, options counseling, medical referrals, pregnancy loss counseling, parenting classes and referrals for practical
needs. In 2014, the PRC had 2,438 appointment visits and performed 647 pregnancy tests, 413 limited medical ultrasounds, and 30 STD/STI tests. The PRC runs on a small staff, relying heavily on their large group of volunteers from the community. Volunteer roles include client advocate, class teacher, abstinence teacher and even a boutique organizer. In addition to volunteering, the community helps through fundraising events held throughout the year. There is a 5k run/walk in the spring, Baby Bottle Boomerang where baby bottles are distributed to local businesses for donations and returned to the PRC. There is also a fall fundraising banquet with an inspirational keynote speaker. With the assistance of the community through fundraising and volunteering, the PRC reported that 42 babies were saved in 2014! More information about the Pregnancy Resource Center may be found at www.prchc.org or by calling 770-957-8288. The Pregnacy Resource Center is located at 3834 Jodeco Road, McDonough, GA 30253.
measure because it is about more than just statistics. Some of the highlights from 2014 are: sheltered 316 women and 301 children; assisted 915 new outreach clients; received 3,321 crisis calls on the 24-hour hotline; provided 2,989 rides to transport women and children to school, work, doctor appointments and other activities; filed 677 protection orders to keep families safe; relocated nine families for their safety; provided domestic violence support groups for 74 women; provided 2,649 hours of child care; financially assisted 50 families with deposits and rent for permanent housing; assisted 50 families at risk of being homeless with rent and utility payments. For the past 25 years, Haven House has been
changing lives for the bettter by being a beacon of hope for those in need. The citizens of Henry County continue to play a vital role in the success of Haven House. The community keeps the food pantry stocked, provides newborn gift baskets and school supplies. The largest role the community plays in giving back to HH is through the Haven House Hustle, which is a 5k run/walk. This year the event raised over $17,000! For more information about Haven House please visit www.henryhavenhouse.org, call 770-954-1008 or write to them at PO Box 1150 McDonough, GA 30253.
Annual Motor Vehicle Transactions
The amount of total revenue collected saw a large increase in 2014, which was the first full year under the new TAVT. Under the new system, the county collects the full amount of each TAVT transaction, although only a small portion is distributed to the county, while the remaining balance goes to the state.
2010 2011 2012 2013 20142010 2011 2012 2013 2014
Total motor vehicle transactions such as processing motor vehicle tags, titles and documents.
Number of transactions where tags were issued either through renewals or the issuance of new plates.
Total Revenue Collected
8 HENRY COUNTY TAX COMMISSIONER 2014 ANNUAL REPORT
payment by location
With the addition of the countys first renewal kiosk in 2014, there are now five convenient ways to renew vehicle registrations. We hope that with additional kiosks being added, citizens will take advantage of being able to avoid any wait times at the office and renew their registrations through the kiosk.
Registered Vehicles as of June 2014
Cars: 125,984 (65.49%)
Trucks: 36,893 (19.18%)
Trailers: 23,748 (12.34%)
Motorcycles: 5,104 (2.65%)
Buses: 662 (0.34%)
Henry County registered a total of 192,391 vehicles as of June 30, 2015. In comparison, Clayton County registered 192,602 vehicles, Newton County registered 106,795 vehicles, and Spalding County registered 62,996 vehicles.
Source: Georgia Department of Revenue
10 HENRY COUNTY TAX COMMISSIONER 2014 ANNUAL REPORT
Motor Vehicle Collection & Distribution
Henry County collected a total of $44,583,979 in 2014, which was disbursed to each of these entities as indicated.
School Maintenance & Operation $12,717,966
All the other government agencies should follow your lead. A. Biddings