hennepin county fix-it clinic presentation
Post on 14-Feb-2017
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Hennepin County Fix-It Clinic
How to start your own!
At monthly Fix-It Clinics, volunteers with
repair skills help residents disassemble,
troubleshoot and fix their household
appliances and clothing.
Fix-It Clinics reduce the amount of stuff that
gets thrown in the trash, teach valuable skills
and build community connections.
In Europe, we
throw out so
- Martine Postma,
Amsterdam mother of
two who started
Repair Cafes there.
How it got started
Its about the people
and their stories
When I gave the radio to
my girlfriend she freaked,
and she has been listening
to it non-stop. I just
wanted to thank you and
the Fix-It crew for all of
The right volunteers
They can fix stuff, but do they have the
patience to teach people who dont know a
screwdriver from a wrench?
Will they ask for help if they get stuck?
Why they keep coming back
Thank you so much for the opportunity to be involved with the Fix-It Clinics. It is an absolutely brilliant program!
Thanks again, Nancy, for providing us all this wonderful opportunity! I had so much fun!
I got more than what I came for I learned from other volunteers.
I loved how happy people who brought their items in were, even if their item was not repairable.
Getting the word out
Newspapers (local + Star Tribune)
County/city news releases
Facebook and Twitter
Volunteers bring most of their own tools
Trays for holding screws
Canned air, tape,
batteries, rubbing alcohol,
Snacks and drinks
Have the site help promote
Choosing a location
Large enough to accommodate 12-15 large rectangular tables plus chairs
A television (for testing repaired DVD, VHS players)
Plentiful electrical outlets
Centrally located site with promotional options
The check-in table
At check in, record the item, problem, weight. Sign waiver.
As resident is leaving, did item get fixed and how, fill out a survey card
Crunching the numbers
Number of items fixed
vs. number of items
brought in, calculate the
weight of items diverted
from the trash.
Diagnoses and partial
fixes are considered
6 events so far
I am not at all handy and do not even relish the use of a screwdriver but I found the experience of replacing the part very empowering, and the clinic itself very energizing.
"Outstanding service! Thank you very much and especially to Roger -- for his patience and tenacity!
"We are thrilled at being able to attend. Brian did the work, and he was very methodical and knowledgeable! THANK YOU!"
"Clone Michael! He is a real craftsman and effective teacher."
"This is awesome! Nice volunteers."
"Keep it up -- you are all saints!"
"Good folks/ kind and welcoming!"
"It's a most worthwhile effort to save equipment, reduce trash!"
"Great community event! Thanks.
Kids are welcome!
Why do these?