Hennepin County Fix-It Clinic presentation

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<ul><li><p>Hennepin County Fix-It Clinic</p><p>How to start your own!</p><p>p-rrr2-01a</p></li><li><p>What?</p><p> At monthly Fix-It Clinics, volunteers with </p><p>repair skills help residents disassemble, </p><p>troubleshoot and fix their household </p><p>appliances and clothing. </p><p> Fix-It Clinics reduce the amount of stuff that </p><p>gets thrown in the trash, teach valuable skills </p><p>and build community connections.</p></li><li><p>In Europe, we </p><p>throw out so </p><p>many things.</p><p>- Martine Postma, </p><p>Amsterdam mother of </p><p>two who started </p><p>Repair Cafes there. </p><p>How it got started</p></li><li><p>Its about the people</p><p>and their stories</p></li><li><p>When I gave the radio to </p><p>my girlfriend she freaked, </p><p>and she has been listening </p><p>to it non-stop. I just </p><p>wanted to thank you and </p><p>the Fix-It crew for all of </p><p>your help!</p></li><li><p>Finding volunteers</p></li><li><p>The right volunteers</p><p> They can fix stuff, but do they have the </p><p>patience to teach people who dont know a </p><p>screwdriver from a wrench? </p><p> Will they ask for help if they get stuck? </p></li><li><p>Why they keep coming back</p><p> Thank you so much for the opportunity to be involved with the Fix-It Clinics. It is an absolutely brilliant program!</p><p> Thanks again, Nancy, for providing us all this wonderful opportunity! I had so much fun!</p><p> I got more than what I came for I learned from other volunteers.</p><p> I loved how happy people who brought their items in were, even if their item was not repairable.</p></li><li><p>Getting the word out</p><p> Newspapers (local + Star Tribune)</p><p> City newsletters</p><p> County website</p><p> County/city news releases</p><p> Facebook and Twitter</p><p> Television</p></li><li><p>Supplies</p><p> Volunteers bring most of their own tools</p><p> A scale </p><p> Electrical cords </p><p> Power strips</p><p> Waivers, surveys</p><p> Trays for holding screws</p><p> Canned air, tape,</p><p>batteries, rubbing alcohol,</p><p>adhesives</p><p> Laptop</p><p> Snacks and drinks</p></li><li><p>Have the site help promote</p></li><li><p>Choosing a location</p><p> Large enough to accommodate 12-15 large rectangular tables plus chairs</p><p> Wi-Fi access</p><p> A television (for testing repaired DVD, VHS players)</p><p> Adequate lighting</p><p> Plentiful electrical outlets</p><p> Centrally located site with promotional options </p><p> Sufficient parking</p></li><li><p>The check-in table</p></li><li><p>Measuring results</p><p> At check in, record the item, problem, weight. Sign waiver.</p><p> As resident is leaving, did item get fixed and how, fill out a survey card</p></li><li><p>Crunching the numbers</p><p> Number of items fixed </p><p>vs. number of items </p><p>brought in, calculate the </p><p>weight of items diverted </p><p>from the trash. </p><p>Diagnoses and partial </p><p>fixes are considered </p><p>fixes. </p></li><li><p>Outcomes</p><p> 6 events so far</p><p> Total people: </p><p>300</p><p> Pounds </p><p>diverted: 1,900</p><p> Average fix </p><p>rate: 74 </p><p>percent</p></li><li><p>Feedback</p><p> I am not at all handy and do not even relish the use of a screwdriver but I found the experience of replacing the part very empowering, and the clinic itself very energizing. </p><p> "Outstanding service! Thank you very much and especially to Roger -- for his patience and tenacity! </p><p> "We are thrilled at being able to attend. Brian did the work, and he was very methodical and knowledgeable! THANK YOU!"</p><p> "Clone Michael! He is a real craftsman and effective teacher."</p><p> "This is awesome! Nice volunteers."</p><p> "Keep it up -- you are all saints!"</p><p> "Good folks/ kind and welcoming!"</p><p> "It's a most worthwhile effort to save equipment, reduce trash!"</p><p> "Great community event! Thanks.</p></li><li><p>Kids are welcome!</p></li><li><p>Sewing/mending</p></li><li><p>Why do these? </p></li><li><p>hennepin.us/fixitclinic</p><p>Nancy Lo</p><p>612-348-9195</p><p>nancy.lo@co.hennepin.mn.us</p></li></ul>