hello, my name is...my experience and expertise why i chose helping hands jd 2021.081 staff profile...
TRANSCRIPT
Caring since 1989
Helping Hands
About me
Hello, my name is
Mandy Stewart
Regional Care Director - North
Mandy,
Regional Care Director for our north region.
As the Regional Care Director for the north, I am responsible for all types of care delivery to
our customers - whether it be live-in care or our hourly service. My role involves ensuring that
our carers deliver a consistent and seamless high quality of care to our customers. I manage a
team of dedicated, hardworking people who strive to deliver a fantast ic service.
Following a highly successful career in welfare to work, recruitment and training, I wanted to
look at a f resh challenge, and following some research and numerous conversat ions ,I believed
that the care sector would be a good f it and that I could easily transfer my skills and
experience into this role.
My experience and expertise
Why I chose Helping Hands
JD 2021.081 Staff profile V1 - 06 APRIL 2020 © Helping Hands [Homecare], a division of Midshires Care Limited 2005 to 2020. All rights reserved. Registered office:
Head Office, 10 Tything Road West, Alcester, Warwickshire, B49 6EP. Registered in England and Wales no. 3959933.
Helping Hands is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales
(certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales
I joined Helping Hands in February 2020 following over 20 years working in welfare to work,
t raining and recruitment. Since coming to Helping Hands, I have found I have been able to
not only ut ilise my operat ional experience in terms of management but also embrace a world
of new opportunity.
Helping Hands' reputat ion was already strong and I love the history of the company - f rom
Mary Lee at her kitchen table and the journey the company has been on to the present day.
I am also excited to be able to develop both myself and my team further, something that is
really encouraged within the business and f its with our commitment to cont inuous
improvement.
I also have a fantast ic team to work with; full of enthusiast ic, committed people who truly
care about our service. I am truly humbled on a daily basis with the fabulous work that goes
on in our service and I love hearing f rom both customers and carers alike.