heart of healing hma-2011-ardy roberto slides

The Heart of Healing: What Every Leader Should Know By Ardy Roberto Author, The Heart of Healing Speaker – Hospital Management Asia 2009-Vietnam, 2010-Korea, 2011-Singapore

MyHeartofHealing.info(c)ArdyRoberto2008‐buytheHeartofHealingatOMF.com

Tap the shoulder of the person on your right and say:

“I am excited to learn!”

Tap the shoulder of the person on your left and say… “Ok, sure. But please inform your face”

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The 4 Heart Attitudes that every “Leader as Healer” must have - doctor, hospital administrator - nurse - assistant / caregiver

“Leadership is influence” - Dr John Maxwell

The highest level of leadership – level 4 leadership – involves trust”

Doctorsareleaders,nursesareleaders,hospitalmanagersareleaders.Youinfluenceus.Weneedto,haveto,followyou.Weplaceourlives,andthelivesofourlovedonesinyourhandsjustlikearollercoasterseatbelt…

“Youhaveaveryspecialcalling.It’snotjustajoborprofessionthatyouhaveentered.Youinfluenceourlife’spaths.Youinfluenceourchoicesandyouinfluencethepathbetweenhealingandillness.Andevenbetweenlifeanddeath.”

MosttrustedauthorityfiguresTop4(percenSleof65%ormore.HMA2008)

1. nurses 2. pharmacists 3. Doctors 4. Den5sts

Doctors - tap the shoulder of the person next to you and say:

“People trust me ”

Seatmate: Reply to the good doctor and say…

“But they trust your nurses more”


Mostdistrustedauthorityfigures

….boWom4(lessthan40%to10%trustraSng)

7.lawyers8.AdverSsingexecs/HMOmgrs9.PoliScians/insurancesalesmen10.UsedcarsalesmenSource:GallupPollcitedatHMA‐09

We trust you with our lives.

We trust you to HELP heal us and our loved ones.


“I trust you!”

Tap the shoulder of the person on your left and say… “Can I borrow S$10?”


Based on the book The Heart of Healing - not a doctor (pre-med drop out/test subject] - personal experience dealing with hospital staff, mgt and doctors - caregiver to my wife - 10 yrs of research - even applicable to other aspects of life that need healing

Let’sstart!Fastenyourseatbelts!We’regoingtogofast,fast,fast–atrollercoasterspeed.

Case Study: My wife. 1995 - 1999


Dec ‘99-May 2000 Crisis situation – Very ill, suspected to have bone cancer or leukemia



“Missed diagnosis”

June 2000

“SLE” Systemic Lupus:

Attacked multiple organs, esp kidneys, nervous system, etc Very bad prognosis..


October

My “Miracle”: Patient • Kidney damage reversed • No chemotherapy • No Dialysis • Minimal medication • Lupus quiet since 2000


2001 onwards

My “Miracle” Patient


Second lease on life


Dream trips

My “Miracle” Patient @ Sea of Galilee


Dream trips – Egypt/ Israel 2005



2006 onwards



Miracle:Frombankrupttogivingback

July 2008 - 2009

Miracle wife to miracle son


How did “exhibit A” go from....?



“Whatever it is you’re doing, keep on doing it!”

- Tingting’s Doctor

Encouragement,


HeartofHealing

Hope

Encouragement

Love

Prayer

Help Heal With

HOPE

1st Heart Attitude...

Hope

Words Actions Attitude

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Hope

Why are you downcast, O my soul? Why so disturbed within me? Put your hope in God…. Psalm 43:5a

34


Hope – Power of Words

…be careful with your words

“Anxiety in a man’s heart weighs it down, but a good word makes it glad.”

King Solomon, Proverbs 12:25 (NASB)

35



{Healing conversations} Every morning I would say to my wife:

“Don’t worry. You’re going to get better today.”

36



At the hospital, near death:

“I’m not giving up on you, Swato.”

37


Case Study: TS

“Words can kill as well as heal, a fact more physicians need to be aware of.” Dr Bernie Siegel Author

38


Case Study: TS There was this heart doctor who was making his hospital rounds with him together with some student interns. Visiting the room of a lady patient, the esteemed heart doctor looked at the chart and announced to his students, “Here is a classic case of TS,” and then left the room. By “TS” the good doctor meant, “tricuspid stenosis,” which is far from life threatening from a medical point of view. But the woman, who heard the diagnosis, interpreted TS as “Terminal Situation.” As soon as the heart doctor left she thought, “Terminal! I’m dying! Oh no!”

39


Case Study: TS The woman was in great distress, her pulse elevated, her previously clear lungs filling up with fluid.” When they tried to reassure her that her problem was a minor one, she would not listen. The “distinguished doctor” had declared her a “Terminal Situation.” By nightfall “the woman had gone into acute heart failure and died.”

40


Help Heal With HOPE

That’s why a very wise king named Solomon once said,

“Reckless words pierce like a sword, but the tongue of the

wise brings healing.” Proverbs 12:18


Leader as healer needs to be...

Dispenser of HOPE



-Dr. Harold G. Wolf, MD, Harvard

“Hope, faith and a purpose in life, is

medicinal. This is not merely a statement of belief but a

conclusion proved by meticulously controlled scientific experiment.”

Why leader’s should dispense hope

Leaders should dispense HOPE

Drugs are tested by ‘DOUBLE BLIND’ METHOD


Pharmaceuticals today are tested by the ‘double blind’ method, meaning the administering doctors themselves do not know which is the true drug and which is the inert, ‘control’ drug.

Leaders should dispense HOPE


They must be tested that way for one simple reason:

the power of human hope

Help Heal With HOPE


Before double blind testing, virtually all, new drugs showed

spectacular results, regardless of their chemical content.

Help Heal With HOPE


Mystified researchers eventually found the doctor’s demeanor to be the key factor in the new drug’s success: By his smile, voice, and attitude, the doctor would unknowingly convey confidence and hope, convincing patients of the probability of improvement.

PLACEBO PHENOMENON


Positive Expectations

Positive “Side Effects” =

Help Heal With HOPE

“When the effects (of the placebo) are negative, the substance or procedure that triggers them is not called ‘placebo,’ which means ‘to please,’ but ‘nocebo.’ Nocebo is Latin for “I will harm.”

-Bernie S. Siegel, MD, Love, Peace and Healing


NOCEBO PHENOMENON


Negative Expectations

Negative Side Effects =

Help Heal With HOPE

With both placebos and

nocebos, it is the expectations aroused by the substance or procedure that are ultimately responsible for the result.”


-Dr. Bernie S. Siegel

A NOCEBO CASE STUDY


THE STORY OF NICK – the worrier

Nick got accidentally locked…


inarefrigerator‐boxcar.Nickassumedthatthetemperatureinsidewasafreezing0°C.Hestartedshiveringandthoughttohimself,“I'll freeze to death if I don’t get out of here.”

But he couldn’t get out. So Nick wrote a message to his wife and family on a cardboard box: “So cold,” “body's getting numb. If I could just go to sleep. These may be my last words.”


A NOCEBO CASE STUDY

The strange thing was the boxcar’s refrigeration unit was broken and the temperature inside was just around 16°C — far from freezing.

But the autopsy on Nick’s body showed that he had frozen to death!


A NOCEBO CASE STUDY


Nick’s thoughts froze himself to death.

A NOCEBO CASE STUDY

NOCEBO PHENOMENON


Negative Expectations

Negative “Side Effects”

=

PLACEBO PHENOMENON


Positive Expectations

Positive “Side Effects” =

Case Study


Placebo heart surgeries anyone?

Help Heal With HOPE

Businessweek, reporting on the economics of the billion-dollar heart surgery industry, reported the same placebo effects on those who had thought they had undergone laser heart surgery to improve their blood flow.


Help Heal With HOPE


A Harvard Medical School associate professor, Dr. Roger J. Lahan, reported that those who went through the real laser surgery and those who went through the “sham operation” got the same benefits:

less pain and improved heart function.

Problem


According to Andrew Weil, MD:

Culture / Cycle of • Negativity • Pessimism

• Fear

Are doctors HOPE weary?


Dr Weil says the medical profession has a “hope-weary” attitude towards patients Simplyput:Toomanydoctorsaredeeply

pessimis5caboutthepossibilityofpeoplegejngbeWer,andtheycommunicatetheir

pessimismtopaSentsandfamilies.

Are doctors HOPE weary?


“ManyofthepaSentswhocometoseemehavebeentoldbydoctors,inoneway

oranother,thatthey will not get beQer,thattheywillhavetolearntolivewiththeirproblemsorexpect to die from them,thatmedicinehasnothing

more to offer them.”

Help Heal With HOPE

Some of the most common complaints that Dr Weil hears sound like this:


“Doctors don’t take time to listen to you or answer your questions.”

Help Heal With HOPE



“All they do is give you drugs; I don’t want to take more drugs.”

Help Heal With HOPE



“They said there was nothing more they could

do for me.”

Help Heal With HOPE



“They told me it would only get worse.”

Help Heal With HOPE



“They told me I would just have to live with it.”

Help Heal With HOPE



“They said I’d be dead in six months.”

Are your doctors pessimists?

Dr Weil says he gets too many patients who have come to him discouraged and suffering not only physically, but also emotionally from the negative, pessimistic treatment methods of some doctors.


Are your doctors pessimists?

One of Tingting’s first doctors said:

“She is very sick… She is not going to get better. She will be on medication for the rest of her life!”


According to a Johns Hopkins presentation, which factor/s are MOST highly correlated to overall patient satisfaction?

A. Skill of the physician B. Doctor/staff attitude


National Inpatient Correlations...

Top 10 MOST Highly Correlated to Overall Patient Satisfaction?

1. How well staff worked together to CARE for you 2. Overall CHEERFULNESS of the hospital 3. Staff sensitivity... 4. Response to concerns/complaints made during stay 5. Staff effort to include you in decisions about your

treatment

...#8. Degree to which staff addressed your emotional/spiritual needs.


National Inpatient Correlations...

Bottom factors... MOST Highly Correlated to Overall Patient Satisfaction:

# 40. Skill of physician

(note: skill of nurses were ranked higher at #14)

*Source: 2002 National Inpatient Correlations


Case Study :


Lance Armstrong, cancer survivor and seven-time Tour de France winner, was diagnosed with brain cancer, testicular cancer and prostate cancer at 25, before biking his way to win the Tour de France six more times.

Are u giving hope or fear? You will crawl out of here…I’m going to

kill you. Every day, I’m going to kill you, and then I’m going to bring you back to life. We’re going to hit you with chemo, and then hit you again, and hit you again. You’re not going to be able to walk.


-Lance Armstrong’s first doctor It’s Not About the Bike: My Journey Back to Life, p 99.

Help Heal With HOPE

By the time the doctor was finished, Armstrong was “taken aback” and his mother was trembling.

Since Armstrong wasn’t a sadist, he took his business elsewhere where the doctors were

more gentle, optimistic and hopeful, yet down to earth.

Armstrong went on to win his battle with cancer and win 7 Tour de France titles.


Help Heal With HOPE


Hope is the only antidote to fear. - Lance Armstrong

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Raffle:Dropyournamecardsinthebrownenvelopebeingpassedaround.We’llberafflingoff3copiesofTheHeartofHealing.

Help Heal With ENCOURAGEMENT

Healing Attitude #2:

Leader as healer needs to ..

Encourager = One who inspires COURAGE MyHeartofHealing.info(c)ArdyRoberto2008‐buytheHeartofHealingatOMFlit.com

Be an encourager by...


Creating an encouraging environment of healing.



1. Place pictures or paintings in your room that will either bring up happy memories or encourage a smile..



1. What were they thinking? Psychology Today: the

blood pressure and anxiety levels of

patients shot up when they looked at the paintings of

Elizabethan Queeens displayed in the waiting room of a

Canadian hospital.



The effect on the patients was so

negative, “the paintings of Elizabethan

Queens with stern expressions and creepy eyes had to be moved

elsewhere.”


We’re going to bring you back to this.




2. Play “happy” music.



3. Flowers, plants, trees and fresh air.

In 1984, the scientist Roger S. Ulrich discovered that

“patients who looked out over a cluster of trees

instead of a brick wall had shorter post-operative stays and took fewer painkillers.”

Why not have a healing channel?


THE WATERS OF LIFE: Regenerating and Relaxing

Music and scenes of quiet lakes, waterfalls, brooks to help bring you to a state of relaxation.

Ecotherapy “subtle interactions with nature provide a range of cognitive benefits, including elevated mood, enhanced memory, and decreased stress. Staring out a window

at pretty scenery can significantly lower one’s heart rate, for example, and some

studies even indicate that hospital windows with views of nature can

facilitate healing.”

Ecotherapy

Hospital architecture

Ecotherapy

Hospital architecture: hallways



4. Healing Colors.



5. Healing Aroma.

Encourage healing with...




Fruits that are fiber rich Pineapples are relatively

inexpensive and have lots of fiber to help cleanse your

colon.



Anti-oxidant rich foods Go for the greener leafy

vegetables. Malungay (moringa) is called the “miracle tree” by

the Department of Agriculture in Hawaii because of its healing and

high nutritional properties.



Soups Tingting also loves clear

shiitake mushroom soup served with chopped

onions and garlic. Shiitake mushroom has also proven to be an immunity booster.



Tea

University of Purdue researchers recently

concluded that a compound in green tea

inhibits the growth of cancer cells.”



Fish Fish oil is good for the heart, inflammation, preventing cancer of the breast, colon, prostate and is great for keeping healthy eyes.



0ils Extra virgin olive oil is

one of the “secrets” to the

Mediterranean diet.



Virgin Coconut Oil (VCO)

According to research, the lauric acid in VCO is the “substance that keeps infants from getting viral or bacterial…infections.

Dr. ConradoFrancisco Dayrit, has written a book, The Truth about Coconut Oil: The Drugstore in a Bottle, endorsinged the healing properties of virgin coconut oil.

A noted pharmacologist and cardiologist-internist, Dr. Dayrit, was the first to conduct a clinical study in 1999 “that confirmed anecdotal reports on coconut oil exhibiting anti-HIV effects.”



0rganic. Eat foods that are free from hormones and pesticides.



Drink healthy and detox (no to coke!). Our bodies were not made to drink sugar-

loaded juices and colas. Studies show that drinking sugary fizzy drinks promotes “fog

brain” or fuzzy, unclear thinking because of sugar rushes where your blood sugar levels

swing from high to low.

Our bodies were not made to drink sugar-loaded juices and colas. Studies show that drinking sugary fizzy drinks promotes “fog

brain” or fuzzy, unclear thinking because of sugar rushes where your blood sugar levels

swing from high to low.



Drink healthy and detox. FRESH BUKO

(COCONUT) JUICE. Do your kidneys a favor. Buko

juice (no sugar please) helps the kidneys filter

our blood.



Dark Chocolate Dark choco has substances

known as flavonoids It appears that flavonoids have

powerful antioxidant effects. And release endorphins. Happy

hormones!



F A S T F O

O D D

RUITS NTI- OXIDANTS

OUP EA

ISH ILS (Olive or VCO)

RGANIC FOOD ETOXIFYING WATER

ARK CHOCOLATE



FACT: Over the past decade, 8 medical directors of hospitals in

Metro Manila have been among the

members of the medical profession stricken

with cancer.”



“dietary habits and environmental influences” are the chief determinants of cancer and “not genetic factors.”

…doctors have begun to concede that



So start taking charge of your health. Use God’s “pharmacy”

God’s Pharmacy

It's been said that God first separated the salt waterfrom the fresh, made dry land, planted a garden,

made animals and fish... All before making a human.

He made and provided what we'd need before we were born.

These are best & more powerful when eaten raw. We're such slow learners...

God left us a great clue as to what foods help what part of our body!

God's Pharmacy! Amazing!

A sliced Carrot looks like the human eye. The pupil, iris and radiating lines look

just like the human eye... And YES, science now shows carrots greatly

enhance blood flow to and function of the eyes.

A Tomato has four chambers and is red. The heart has four chambers and is red.

All of the research shows tomatoes are loaded with lycopine

and are indeed pure heart and blood food.

Grapes hang in a cluster that has the shape of the

heart. Each grape looks like

a blood cell andall of the research

today shows grapes are also

profound heart and blood vitalizing food.

A Walnut looks like a little brain, a left and right hemisphere, upper cerebrums and lower

cerebellums. Even the wrinkles or folds on the nut are just like the neo-cortex. We now know

walnuts help develop more than three (3) dozen neuron-transmitters for brain function.

Kidney Beans actually heal and help maintain kidney function and yes, they look exactly like the

human kidneys.

Celery, Bok Choy, Rhubarb etc look just like bones. These foods specifically target bone strength.

Bones are 23% sodium and these foods are 23% sodium. If you don't have enough sodium in your diet, the body pulls it from the bones, thus making them weak. These foods replenish the skeletal needs of the body.

Avocadoes, Eggplant and Pears target the health and function of the womb and cervix of the female - they look

just like these organs. Today's research shows that when a woman eats one avocado a week,

it balances hormones, sheds unwanted birth weight, and prevents cervical cancers. And how profound is this?

It takes exactly nine (9) months to grow an avocado from blossom to ripened fruit There are over 14,000

photolytic chemical constituents of nutrition in each one of these foods (modern science has only studied

and named about 141 of them).

Figs are full of seeds and hang in twos when they grow. Figs increase the mobility of male sperm and increase the numbers of Sperm as well to

overcome male sterility.

Sweet Potatoes look like the pancreas and actually balance the glycemic index of diabetics.

Olives assist the health and function of the ovaries.

Oranges, Grapefruits, and other Citrus fruits look just like the mammary glands of the female and actually assist the health of the breasts and the movement of lymph in and out of the breasts.

Onions look like the body's cells. Today's research shows onions help clear waste materials from all of the body cells.

They even produce tears which wash the epithelial layers of the eyes. A working companion, Garlic, also helps eliminate waste materials and dangerous free radicals from the body.



Laughter — a natural painkiller.



Norman Cousins, the famous author and editor of New York’s Saturday Review magazine, helped fight depression and pain by watching Charlie Chaplin movies in his hospital room.



While doing this, he made the “joyous discovery that ten minutes of genuine belly laughter would give me at least two hours of pain-free sleep.”

Help Heal with an ENCOURAGING...


The J&J Case


Underweight,prematurelybornbabies gain weight faster whentheyarecaressed by nurses.

Today,therearenursesandvolunteerswhosejobsaretodonothingbutcaressand

strokethesebabiesatgivenhours.

The J&J Case


Researchershavediscoveredthatwithholdingtenderlovingcaressesresultsinfurther weight loss and could even lead to the death of premature babies!‐DanielaLamas,

“Humantouchhasmanyhealthbenefits,especiallyforchildren,”KnightRidderNewspapers.Sunday,February29,2004,

Encourage healing with massages




“Studieshaveshownthatlight, gentle massage can help reduce nausea, pain, diarrhea and other side effects of cancer treatments,”saysCynthiaRaman,RMT,NCTMB,aHoustonmassagetherapist.

“Wealsoknowthatit s5mulates the immune system, the gastrointes5nal

tract and improves circula5on.”



At the M.D. Anderson Cancer Center in Houston, Cynthia Raman provides free 10-minute chair massages to both cancer patients and their caregivers.

Help Heal With HUGS


Dr. Hunter “Patch” Adams – the hugging doctor - with my wife, Tingting

February 2003 UNILAB Conference at the Manila Pavilion Hotel, Manila, Philippines

Help Heal by encouraging to...


How to let go...


“Anger intensifies

pain”

Anger results in...


“Frequentangermayspeeduptheprocessofatherosclerosis,inwhichfaWyplaquesbuildupinarteries.Theheartpumpsharder,bloodvesselsconstrict,blood pressure surges,andtherearehigherlevelsofglucoseinthebloodandmorefatglobulesinthebloodvessels.Allthis,scienSstsbelieve,can cause damage to artery walls.”

‐ClevelandClinic,JeffreyKiffer,MA

Encourage healing by letting go...


How to let go...


St Paul’s advice:

Get rid of all bitterness, rage and anger, brawling and slander, along with every form of malice. Be kind and compassionate to one another, forgiving each other, just as in Christ God forgave you.

Ephesians 4:31–32

145

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How to let go: #1. Write a list


Names of people who have hurt you

What they did...

Bobbit Owesmemoney

Sabel Stolemyboyfriend

Onyok …Stolemygirlfriend

How to let go: #2.Pray


Lord,Ireleaseallthesehurtsandthesepeopletoyou.IforgivethemasYouhaveforgivenme. Amen

How to let go: #3. Tear and release


.

149


Tap the shoulder of the person to your right and say:

“Let go ”

Tap the shoulder of the person on your left and say:

“You fir_ __” MyHeartofHealing.info(c)ArdyRoberto2008‐buytheHeartofHealingatOMFlit.com

Help Heal by encouraging to...


How to let go...


Say thank you and count your blessings! But hard because... “why me?” “It’s not fair!”

“How can a man say that the Lord doesn’t see our troubles and isn’t being fair? The everlasting God never grows faint and weary. No one can fathom the depths of His understanding. He gives power to the tired and worn out, strength to the weak. And they that wait upon the Lord shall renew their strength. They will soar on wings like eagles; they will run and not grow weary, they will walk and not be faint.” – Isaiah 40:27-29,31

153

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Give thanks and celebrate

TingSng

154


Ch 26: The “blessings of illness”

TingSng

155


Taketheslowroadbacktorecovery...enjoy

Have a gratitude journal...


AuthorChrisLowney,inhisbook“HeroicLiving,”says,“BegratefulbecausegraStudeiswhatenergizesandmoSvatesustopursuegreatpurpose.

An“ajtudeofgraStude”enablesustorecognizethegipswehavebeenblessedwithand,asaresult,toshowkindnesstoothers,celebraSngtheirgoodfortune,admiringtheirachievementsandprayingfortheirconSnuedwellbeing.


Immune Booster GratefulpeopletendtobemoreopSmisSc,acharacterisScthatresearcherssayboosts the immune system."TherearesomeveryinteresSngstudieslinkingopSmismtobeWerimmunefuncSon,"saysLisaAspinwall,PhD,apsychologyprofessorattheUniversityofUtah.

Have a gratitude journal...


ExercisegraStude

“Listdowneverydaysomethingthatyouaregratefulfor.KeepagraStudejournal.”–OprahWinfrey

Attitude

Words Actions

162


Fearless:AnthonyRobles–ChampionNCAAWrestler

Fearless:JessicaCox–FirstFilipinapilot

“God has a purpose behind every problem. …He uses

circumstances to develop our character.”

- Rick Warren, The Purpose Driven Life


Encouragement,


Heartof

Healing

Hope

Encouragement

Love

Prayer

Diagnostic Test

Diagnostic Test:

Stare at each of the following patterns for 5 seconds each.

If the patterns are moving

even slightly raise your hand.

If they are perfectly still don’t raise your hand.


Results: None of these images are animated - they are perfectly still.

The slower the pictures move, the better your ability of handling stress.

Senior citizens and kids see them standing still. Alleged criminals that were tested see them moving/spinning around fast. MyHeartofHealing.info(c)ArdyRoberto2008‐buytheHeartofHealingatOMFlit.com


“I am not a criminal!”

Tap the shoulder of the person on your left and say…


But let’s remember yesterday’s keynote from the good professor (to paraphrase):

“If you have to drag yourself to work, you are committing a crime of violence on yourself!”

So… Love your work!


Because:

“Work is

Love made

visible” K.G.



“Love your work!”

Tap the shoulder of the person on your left and say… “Give me a rise…”


Healing attitude for leaders:

LOVE

Help Heal With CARE


Help Heal With PATIENT CARE


HMA Patient Safety Report

In USA alone, almost 100,000 accidentally die due to mistakes at hospitals.

In Florida, a journalist died of an accidental chemotherapy overdose…

In Boston, law suit over wrong leg amputated.

Help Heal With CARE


Other headlines…

• Surgeon Removes Kidney Instead of Gallbladder • Girl Dies A^er Receiving Wrong Heart, Lungs • Surgeons Leave 13‐Inch Retractor in Pa5ent

Help Heal With CARE


Help Heal With CARE


MedicalmistakeonBabyYokShaninahospitalinMalaysiathatcostthebaby’sleparmlastSept1,2007.

HospitalofferedcompensaSon…

hWp://yokshan.blogspot.com

Help Heal With LOVING CARE

Or…why not treat each person as if they were family? Would mistakes radically drop?


Key to healing – caring doctors

My “Miracle” Patient MyHeartofHealing.info(c)ArdyRoberto2008‐buytheHeartofHealingat

OMFlit.com

Help Heal With LOVE


We could be foolish to underestimate

the healing power of human

connectedness, fueled by the energy of love. After all, the power of love is itself a miracle.

– Dr. L. Robert Keck

Help Heal With LOVE


Help Heal With LOVE


From a birthday card that was given to me by Tingting three months before her worst flare-up and her subsequent healing miracle.

She later told me that it took her about 30 minutes to write this short letter because her hands were always

so stiff and swollen from the lupus.

Help Heal With LOVE


I’m not giving up on you, Swato!

Help Heal With LOVE


... LOVE NEVER FAILS.” - St. Paul (1 Corinthians 13:8)

15, August 2010 Email from Dr Elmo Lago

“from The Mind of Healing to the Heart of Healing”

As I gathered my Interns for their weekly teaching rounds, I hesitated for a moment as to what to teach them that afternoon. For earlier I had a sad encounter with a Resident who commented on one of my patients with Leukemia. I asked him how the patient was and he flatly answered, "nothing we can do, SHE WILL DIE SOON".

Although I felt sad for the patient, I felt sadder for the Resident Physician.

I wondered ... how could someone just lose hope for a patient?

Facing my interns, I told them about this incident. I began to tell them that although doctors think they can do it all, they really can't. I told them that not all healing is in the textbooks.

The diagnosis and the treatment--these may be very important to patient care but the greatest part of healing I believe, is the patient having the hope to live, the hope for healing… Like when:

- The patient is encouraged to move on despite the odds. - Encouraged to eat even when it is difficult to do so. - The patient being loved during the ordeal and even when everything is going really bad, that there are people praying for them to get through that ordeal.

That afternoon, we did not study anything about the presentation of diseases, the diagnosis of diseases nor the management of diseases.

We studied how to HELP our patients. We thought of ways to give Hope, to Encourage, to Love and to Pray.

As an ending exercise, I asked them to draw (using crayons and a bond paper) something they think would encourage our patient (Her name is Lala), something that would give her hope. They did!

The next day, I eagerly gave their drawings to Lala. She had this wide smile when she received it. Still in pain because of her Leukemia, she still managed to say a soft "Thank you".

The following day, when I made my rounds, the pictures were on the wall and she was seated when she greeted me. She was discharged 2 days later, (NOTE: SHE DIDN'T PASS ON!)

2 weeks later, she sent me a card for that gesture of hope. Her fight against her cancer is still not over but with her renewed hope and strength, and with God's favor, I know she will be alright.

From that time, every group of interns that rotated under me, I lectured on The Heart of Healing hoping to inspire them to continue giving HELP to patients under their care.

Two others patients have benefited from HELP ... Benjamin with Laryngeal Cancer (underwent Laryngectomy)

and Nanay with Aplastic Anemia.

- Dr Elmo Lago, Lourdes Hospital

PS: The Heart of Healing was inspired by the book "the Heart of Healing" by Ardy Roberto. Our HELP program was also Inspired by Ardy Roberto

DRELMOLAGO’SHEARTOFHEALINGPROGRAMREAPSBENEFITS

Help Heal With LOVE

“And now these three remain: faith, hope and love. But the greatest of these is

love.” St. Paul

(1 Corinthians 13:13)


Help Heal With LOVE


But I do know this: love can be an incredible powerful healing force and its scope, its capabilities, and its mystery far exceeds what our left-brain can comprehend.

– Dr. L. Robert Keck

Healing attitude of

PRAYER

Help Heal With PRAYER


Our prayers may be awkward. Our attempts may be feeble. But since

the power of prayer is in the

one who hears it and not the

one who says it, our prayers do make a difference.

-Max Lucado


LIFE VERSE:

“Heal me, O Lord, and I will be healed;

save me and I shall be saved, for you are the one I praise.”

Jeremiah 17:14




According to an article titled God Power: This just in – religion and spirituality work by John McManamy:

There are about 1,200 studies on “the healing power of faith and

the health effects of spirituality.”



He cites the work of Dr Harold Koenig, founder of the Center for the Study of Religion/Spirituality at Duke University.

These studies where Dr Koenig was personally involved include the following cases.



A 1998 study of nearly 4,000 people aged 65 years and older which found the risk of diastolic hypertension 40 percent lower among people who attended religious services at least once a week and prayed or studied the Bible at least daily.

Lowered Risk of Hypertension



A 1997 study of more than 1,700 older adults from North Carolina which found that persons who attended church at least once a week were only half as likely as non-attenders to have elevated levels of interleukin-6, an immune system protein involved in a wide variety of age-related diseases.

Lowered Risk of Age-related Diseases



A 1998 study of 87 depressed older adults which found those who recovered from depression the fastest corresponded to the extent of their religious belief.

Faster Recovery from Depression



Rheumatoid Arthritis patients relieved of pain and swelling after prayer sessions

This study was conducted by Dr. Dale Matthews, associate professor of medicine, Georgetown

University School of Medicine, Washington, D.C. The study abided by the

standards and protocol established by the American College of Rheumatology.



Reduced Hospital Days A study of 542 patients aged 60 or older admitted to Duke University Medical Center which found those who attended religious services weekly or more reduced hospital stays by more than half.



Reduced Hospital Days People with no religious affiliation spent an average of 25 days in the hospital compared to 11 days for patients affiliated with some religious denomination. Patients who attended religious services weekly or more also were 43 percent less likely to have been hospitalized in the previous year.



Higher Success Rate in Surgery A 1995 study of 232 patients at Dartmouth Medical School which found that elderly heart patients were 14 times less likely to die following surgery if they found strength and comfort in their religious faith and remained socially involved.



Spirituality and Healing in Medicine seminar at Harvard University confirms that

“prayer... could have astounding therapeutic effects.”



Dr Herbert Benson, a Harvard Medical School cardiologist and founder of the Mind-Body Institute at Beth Israel Deaconess Hospital, was, in his own words, “not a religious person.”

But study after study showed him that prayer is good for his patients.



I used to be skeptical about these stories and testimonies of healing by prayer — even after I became a Christian. Some of these stories were just too, well, “miraculous.”

And then I became a participant and

witness myself... I saw my wife healed.

June 2000

“SLE” Systemic Lupus:

Attacked multiple organs, esp kidneys, nervous system, etc Very bad prognosis..


The results of H.E.L.P...


July 2000 Here’s my wife, skin and bones jutting out from her body. Still weak from the six month ordeal with systemic lupus, she’s smiling because she was now hopeful that she would eventually recover. The picture was taken with our goddaughter, Chava, the day after being discharged from the hospital

October 8, 2000. 3monthslateraperdoctorsandfriendsthoughtthatmysweetwifewasgoingtodie,heresheiscelebraSngherbirthday!SheconSnuestoseeherdoctorsforcheck‐ups,andherdoctorsconSnuetoexpressamazementandjoyather“miraculous”recovery.

Traveling resumed within 7 mos




You certainly were helped by a few miracles from above.

Miraculous.

My miracle patient


2006


231


Miracle:Frombankrupttogivingback



I now realize that life is so temporary. ...that I should spend my time with the people I love and that matter in my life. I’ve learned to appreciate even more my

family... that what matters most is not success or money, but family, love, God... -Tingting



Life is short. We need to learn to count our days.

-Tingting

The heart of healing

“Teach us to number our days aright, that we may gain a heart of wisdom.”

The Psalmist (Psalm 90:12)



To end this talk….

Remember the poem of Robert Frost?



I shall by telling this with a sigh Somewhere ages and ages hence: Two roads diverged in a wood And I – I took the one less traveled by; And that has made all the difference. - Robert Frost



Two roads


IshallbytellingthiswithasighSomewhereagesandageshence:Tworoadsdivergedinawood,AndI‐‐Itooktheonelesstraveledby;Andthathasmadeallthedifference.RobertFrost

Encouragement,


HeartofHealing

Hope

Encouragement

Love

Prayer


So may you choose to… hope more, encourage more, love more, to pray more….

These are definitely not popular choices. So may God bless those you with miracle after miracle as you choose the road less traveled by.

It will make a world of difference for you and your patients. MyHeartofHealing.info(c)ArdyRoberto2008‐buytheHeartofHealingatOMFlit.com


Ardy, Tingting & Joshua...

Facebook.com/heartouealing

[email protected]

Complete Healing

Do you have a wound that refuses to heal? Emotional Relational Financial Spiritual

242


Remember this promise...

“Can anything ever separate us from Christ’s love? Does it mean He no longer loves us if we have trouble or calamity, or are persecuted, or are hungry or cold or in danger or threatened with death?…No, despite all these things, overwhelming victory is ours through Christ, who loved us.

243


Nothing can separate you...

And I am convinced that nothing can ever separate us from His love. Death can’t, and life can’t. The angels can’t, and the demons can’t. Our fears for today, our worries about tomorrow, and even the powers of hell can’t keep God’s love away. Whether we are high above the sky or in the deepest ocean, nothing in all creation will ever be able to separate us from the love of God that is revealed in Christ Jesus our Lord.” Romans 8: 35–39 (NLT)

244


Complete Healing

“For God so loved the world that he gave his only Son, so that everyone who believes in him will not perish but have eternal life.” John 3:16 (New Living Translation)

245


Based on Research,

experience and scripture truth

Ardy Roberto Author, Pera na Hindi Bi5n

John 3:16 – God’s love through Jesus

The gift of healing is yours through Jesus

ThankU

m (c) Ardy Roberto 2008 ‐

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Heart of Healing at O

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