Healthcare Transport in Bradford:

A case study in Service Transformation

Jim Bamford, Senior Lecturer in Operations & Systems Management

“The right patient, the right equipment,

the right healthcare worker to the right place

at the right time for the right treatment

to be carried out in the right way”

The Problem…

Bradford & Airedale Health Community

Integrated Transport

Unit

The Solution…

The Results

• Improved access to Healthcare and Social Services

• Tacking health inequalities and moving towards health prevention

• Improved Ambulance response times• Reduction in ‘Do Not Attends’• Cost savings exceed initial project plan prediction

of £280,000

Other Successful Cases

• Operating Theatre Utilisation• Hospital Transport and Logistics• Strategic Planning Process Re-design• Premises Location and Development• Stroke Re-Design • Outpatients Capacity • Radiology • Lean Healthcare