healthcare communication solutions...• covering large areas even underground with only a few...

4
www.swissphone.com Voice and text messaging for critical environments Single and multi-site coverage

Upload: others

Post on 28-Sep-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Healthcare Communication Solutions...• Covering large areas even underground with only a few transmitters • Connection between multiple buildings LIGHTBULB OUR SOLUTION With Swissphone

www.swissphone.com

Voice and text messaging for critical environments

Single and multi-site coverage

Page 2: Healthcare Communication Solutions...• Covering large areas even underground with only a few transmitters • Connection between multiple buildings LIGHTBULB OUR SOLUTION With Swissphone

Reliable alarm and communication systems

Integration of third-party systems • Nurse call systems • Voice announcements with radio console • Telephony (SIP, analogue, voice and data) • Patient Monitoring • Fire and hazard alarms • Building Automation Technology • IT monitoring software • Mobile phone connection (mobile network)

Alarm and notification: fast and reliable

• Robust terminals for text and speech • Coverage of large and remote areas • Connection between several buildings • Encryption for sensitive data • Low electromagnetic interference (EMI) • High availability cluster for alarm server and

radio network

Help and rescue

Security Service

Paramedic

Alertprocessing

Radio network

I.SEARCH alarm server(redundant)

LAN(IP Network)

IP Network

I.CAST

I.CAST

I.CAST

Distribution network

Access network

Radio network

Alert receivers

s.QUADVoice & Digital

I.CAST(redundant)

Other output contacts

I.SITE Voice(redundant)

Alarm trigger

Alarm and communication process

Fire alarm system

Nurse call system

I/Ocontacts

Emergency call button

ReceptionistVoice message

Ambulance

puzzle-pieceYOUR NEEDS

In emergencies, the need for a reliable and cost effective way of communicating with your response teams is vital. If you are working in one single hospital building, across a large campus, or multi-site environment, the need for a seamless alerting network, delivering voice and text messages becomes even more important. Added to this, the ability to reach employees outside your premises can improve the quality and speed of your response to critical events..

LIGHTBULBOUR SOLUTION

With the combined solution of voice and text you can reach your clinical staff quickly, purposefully and reliably. Swissphone’s voice and text solutions guarantees you cost- efficient and com-plete coverage – even in the farthest corners of your site or at remote locations. The ability to send voice and text messages to the same dedicated device is a testament to the system’s great flexibility. In addition, we offer you the possibility of reach-ing employees outside the workplace via the mobile phone network (by SMS) or by e-mail. Absence and escalation man-agement ensures that the right person is always reached.

Page 3: Healthcare Communication Solutions...• Covering large areas even underground with only a few transmitters • Connection between multiple buildings LIGHTBULB OUR SOLUTION With Swissphone

The advantages of the solution

Radio coverageThe alarm is transmitted via a local transmitter or a dedicated simulcast radio network. This makes it possible to cover the re-quired area even when this is a large area and is achieved with a small amount of infrastructure. Additional transmitters can be added for more complex sites. This creates a radio network with simulcast transmission of voice and text alarms. This kind of radio network shortens the throughput time and increases the capacity. In order to reach employees who are not present at the location, the SMS or email option can be selected.

System availabilityThe central unit as well as the radio network can be configured with a cluster – therefore it is possible to achieve a system availability of almost 100 percent. The use of UPS components ensures that a power failure is bridged and that the system’s functionality is not affected. This means that the system could operate independently in case of a power outage of the local power supply. For a completely autonomous operation of the system, the IP connection can be managed via an independent IP network.

Monitoring of the systemTechnical defects of system components often impair the functioning of the systems. The alarm server offers the ability

to monitor the server itself as well as the surrounding system modules and to forward error messages or malfunctions to the service personnel or other service providers.

Absence managementIn the event of an employee’s absence, absence management enables the message to be forwarded to a predetermined alternative communication channel, to his or her superior or it sends a message about the employee’s absence.

Escalation ManagementEscalation management is available for urgent and important events: A defined process runs through a predefined sequence until the termination condition is fulfilled. This means that suf-ficient personnel are alerted or informed and that they have acknowledged the incident.

Potentially explosive atmospheres – ATEX Together with the s.QUAD ATEX pager, the solution is ideally suited for use in potentially explosive environments. It meets challenging requirements thanks to various interfaces and its good radio coverage. The pager impresses with its high func- tionality (voice and text messages received in one terminal), water resistance and robustness. Its compact design and prac- tical size make it a constant companion.

Cover large areas:If a larger area with several buildings has to be covered by radio, the combination of alarm servers (I.SEARCH) with a single transmitter (I.SITE) or a simulcast radio network (I.CAST) is the ideal combination.

Based on an existing local TCP/IP network, the solution is easy to integrate and expand. To increase the reliability of the system, the central alarm server and the control station of the radio network should be operated in a cluster mode.

I.CAST

I.CAST

I.CAST

I.CAST

I.SEARCH

Page 4: Healthcare Communication Solutions...• Covering large areas even underground with only a few transmitters • Connection between multiple buildings LIGHTBULB OUR SOLUTION With Swissphone

EN

10/

2020

V7

034

2462

WE

C

Info

rmat

ion

is p

rovi

ded

subj

ect t

o te

chni

cal m

odifi

catio

ns, e

rror

s an

d ty

ping

err

ors.

Pager • Wide range of devices incl. 2-way pager and ATEX option

• POCSAG and voice receiver • Extremely robust (2m drop test)

• IP67 dust and waterproof rating

• Display with high resolution • Alert volume above 95 dB(A) at a distance of 30 cm

• Rechargeable or disposable (AA) battery

Single charger • Quick charge within 4 hours • Trickle charge with full battery • BNC for external antenna

Touch DAG • Alarm input system with touch screen

• Easy handling • Reproduction of data on multiple devices

• Connection via network and cable

Multi charger with intelligent absence management • IT-based presence and absence detection

• 8 charging bays • LED display for charging mode (for each charging bay)

• LAN connection

Swissphone Wireless AGFälmisstrasse 21CH-8833 SamstagernTel. +41 44 786 77 70Fax +41 44 786 77 71E-Mail [email protected]

Swissphone LLC561 Garden Drive, Unit DWindsor, CO 80550Tel. +1 800 596 19 14Fax +1 970 460 30 14E-Mail [email protected]

Alarm server I.SEARCH • PABX interfaces: • Web interface (IE/Firefox) • Escalation Management • Duty roster management • Message transmission - POCSAG - SMS - E-mail (SMTP) • I/O ports

Radio network for common wave radio I.CAST • Simple radio network architecture based on IP network

• Transmission power up to 25 watts

• USV functionality

Holster, nylon sleeves, leather sleeves • s.QUAD Holster • s.QUAD / RES.Q Nylon cover • s.QUAD leather case • s.QUAD leather flip-down cover

Components

Voice control unit • Numerical input interface • Gooseneck microphone • LCD alphanumeric display • Built-in speaker

I.SITE Voice • POCSAG and voice transmitter

• Up to 25W transmitting power • USP functionality • Additional dry input contacts • LAN connection