healthcare capability

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CONFIDENTIAL w w w . g a t e w a y t e c h n o l a b s . c o m Slide1 © Copyright 2008 Gateway TechnoLabs Pvt. Ltd.

Healthcare Capability



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CONFIDENTIAL w w w . g a t e w a y t e c h n o l a b s . c o m Slide2

• Developed software product suite s like EMR, PPMS etc. catering to Provider and Payer segment. • eHealth service platform to effectively deliver Heath services across 100 locations in 60 towns through

registered 17,000 practicing doctors • Managing Integrated Application Suite (18+ Applications) for a leading healthcare insurance service

provider in USA

Key Achievements

• Product Development – EMR, PPMS • Hospital Information System Development &

Implementation • ARRA - MUA enablement of the application

including certification • HIPPA 5010 transition • ICD 9 to 10 transition services • Integration (HL7/DICOM/PACS/Other systems) • Technology Migration • Web and SAAS enablement • BI / Dashboard development • Infrastructure Management Services for SAAS

platforms

Provider Segment

Payer Segment

• Effective Claims Management

• Managed Care Modules

• Business Intelligence Creation and Integration

• Technology Migration for their Software system

• Application management and migration services

• Enterprise Infrastructure Management Services

Certified Domain Consultant | Flexible engagement & Global Delivery Model | 24 × 7 Availability | Solution Accelerators in terms of Framework, Processes

Healthcare – Industry Practice @ Gateway



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Beyond Innovation

Healthcare

Showcases



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Patient Care & Practice Management System

Business Needs

To develop an application portal that provides health services like clinic and practice management

helping physicians to optimize their time and providing cost effective services to the patients.

Key Solution Features

• Deployed on Service oriented architecture

• Fully functional & complete solution for

Physicians and Patients

• Patient Management Module to manage patient

details, history, insurance details, documents and

billing statistics

• Scheduling and appointment booking module

with e-mail & SMS reminder alerts facility

• Centralized document repository

• Sketch pad for explanation during Patient

counseling

• Custom prescription templates

• HIPPA compliant claims generation

• Integrated billing system with work flow driven

bill approval mechanism



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Technology

• Microsoft .NET Framework 2.0 (ASP.NET, C#)

• HTML/CSS, JavaScript

• MS SQL Server 2000

Benefits • Fully functional & complete solution for Physicians and Patients

• Meets HIPAA compliance requirement

• An efficient patient and case management system

• Reduce Operating costs of Doctors

• Improve quality of patient care

• Eliminate redundant data entry

Patient Care & Practice Management System



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Medical Insurance Claim Processing Application

Business Needs

It was very difficult to simplify various types of files received from Insurance company and time

consuming process to review/validate all the claims. That has lead to increase difficulties in measuring

efficiency.


• Provides Healthcare plan to process claims

• Claims review to know the cash inflow/outflow

within the organization

• Review of Funding, Capitation, Member Ship,

Claims, Daily Claims, Contestations

• Import functionality of Claims and relevant data

files to the application

• Allocation of Claims to various users

• Generation of related reports using database

cubes



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Medical Insurance Claim Processing Application

Benefits • Easy processing of claims received from different Insurance Companies

• Allows users & role based permissions for selective access to users

• Secured data flow between application and various Insurance Companies in specific file formats for

data security

• Helps in reviewing, distributing and managing various types of claims

• Eliminated time consuming process of reviewing & validating various types of files received from

insurance company

• Efficient claim processing and decision making by comprehensive reporting

Technology




• Crystal Reports



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Electronic Medical Records

Business Needs

To develop a product which can be used by medical practitioners in Chiropractic field. The system should

be capable of Scheduling appointments, Billing, Claims processing and generating various reports along

with complete patient and case management operations.


• Integrated appointment scheduler

• Centralized document repository

• Comprehensive patient’s examination recording

• Integrated billing system that supports electronic

claims submission

• Integrated with 3rd party clearing house (Gateway

EDI)

• Generate HIPPA 837 format claims

• Customizable templates for variety of tests

• Automated database creation and population

• Powerful search function



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Electronic Medical Records

Benefits • Solution specifically implemented for Chiropractic clinics as per their requirements

• Developed and implemented as per HIPAA compliance

• Electronic claims processing using services of Gateway EDI Clearing House

• Self-intuitive UI with layout similar as MS Office 2007

• Reduced operating costs of Doctors

• Improved quality of patient care

• Eliminates medical errors

Technology






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Biological Age Test – Integration with Cardio Check

Business Needs

• To widen the usage of “CardioCheck” device for the common men helping them to get their

biological age by checking the health of main arteries by measuring their elasticity.


• Measures consumer pulse wave and compares it

with a database of multiple cardiovascular

profiles

• Integration with “Cardio-Check” device that

measures heart pulse in fraction of seconds

• API interface with secured login access

• Waveform representation of the Pulse

information captured by device

• Generate Meal plan based on their dietary needs

• Discussion forums for users

• Blogs to communicate their message to other

users

• Shopping-cart for online purchase of healthy food



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Biological Age Test – Integration with Cardio Check

Benefits • Alert users towards the risk of Heart attacks and other cardiovascular diseases

• Unique Installer packages for Partners that facilitates end consumers to download Installer from

their websites

• A frequent measurement keeps track of their patient’s health and provides details on their

biological health

• Secured area for consumers to access their historical data

• Eliminates medical errors

Technology



• IIS 6.0+



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Diabetes Awareness Application

Business Needs

• To implement rich & innovative solution that displays Diabetes information helping them to increase

awareness and thereby brand/market promotion of the company.


• Exhaustive information & statistical information

on diabetes awareness

• Country-wise statistical information

• Rich interface with world map to navigate to

specific Continent/country

• Video Streaming

• Interactive Flash and Flash component

integration

• ILOG Elixir component integration for innovative

graphical data display

• Component libraries for interactive data

visualization



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Diabetes Awareness Application

Benefits • Huge knowledgebase & diabetes related information

• Creates awareness among users about diabetes

• Diabetes care tips can be provided to the users

• Case stories information can provide references to the users

• Strong CSR initiatives

• Implicit branding

• A long term benefit would include developing a target audience of their potential customers.

Technology

• PHP 5.x, JavaScript, HTML

• MySQL 5.x



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Patient Meeting Management Solution

Business Needs

• To implement rich & patient friendly solution that helps different patients schedule meeting with the

Doctors in minimal time duration


• Role based authentication for different types of

users

• Calendar control to provide a consolidated view

of all scheduled programs at one place

• CSS based styling to define colors, fonts, layout,

and other aspects of application UI

• Allows user choose the preferred color scheme



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Patient Meeting Management Solution

Benefits • Hassle free scheduling of recurring meeting programs

• Organize meeting details at single place

• Keep track of scheduled program and budget overruns

• Increase the attendance at seminars and meetings

• Overall Meeting booking time is reduced thus avoiding data duplication and managing data

centrally

• Instant access to important meeting details

• Application sends reminders sent to the participants about scheduled meeting

• Complete control over budget & resources allocation

Technology

• .NET 2.0 Framework (ASP.NET, C#)




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Integrated Retail Management Solution for Pharmacy Chain

Business Needs

As a part of expansion policy, client was setting up chain of Pharmacy stores focusing on the sales

of different pharmacy products across all stores. They came up with the need to implement Retail &

Distribution management solution providing Tendering/Procurement, Inventory control, Sales &

Distribution and Accounting Management of the Pharmacy chain


• Retail & Distribution Management

• Accounts & Financial Analysis Management

• Payroll Management

• Sales/Purchase/Inventory Management

• Customer Relationship Management

• Employee Information System

• Integration with Bar Code & Web Store

• Implemented Modular Integration thus

eliminating duplication of data

• Work Flow Management caters to any document

flow in the organization

• Reports with Graphs and charts with decision

support & Multi-dimensional analysis

• Comprehensive user definable security features



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Integrated Retail Management Solution for Pharmacy Chain

Benefits • Robust data flow across various modules at Franchiser, Distributor & Franchisee levels

• Independent application at Central Store & Front Retail Store

• Regular Data Synchronization

• Modular Integration to eliminate data duplication

• Seamless integration with other Windows based tools

• Integration with Barcode and Scanners

Technology

• Visual Basic 6.0

• SQL Server 7.0

• Crystal Reports 8.5

• Server: Windows 2000

• Client: Windows 98/ 2000



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Primary Care Management Solution

Business Needs

The client came up with the business need to implement solution that manages key hospital records

related to Patients, Physicians and Insurance companies.


• Manages multiple types of users such as Patients,

Physicians, Hospitals, Offices & Insurance

companies

• User role based permissions for selective access

• Maintain systematic codes for hospital rates,

drugs, SNF rates, risk factor, CPT and ICD-9

• Reports emailing & faxing

• Online Application Help

• Data Import and Backup Utility



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Primary Care Management Solution

Benefits • Central repository for Medical information and History of the Patients

• One stop access to end to end log information of different Patients

• Ease of analysis and evaluation for Case Managers & Physicians through summary and detailed

reports

• Redundant backup utility

• Monitoring & tracking of Hospital and SNF admits

Technology

• Visual Basic 6.0

• SQL Server 7.0

• Crystal Reports 8.5



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Blogging Solution for Diet Management Portal

Business Needs

To develop and implement Blog catering to the needs of various Diet members and post their

views on different topics uploaded by Dieticians.


• Provides integration with existing diet

management site

• Solution has been developed using Drupal to post

blogs, webinars and podcasts.

• Same user would be able to blog site and current

product site.

• User Management with roles and privileges

assignments

• Single interface to manage the entire website



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Blogging Solution for Diet Management Portal

Benefits • Self intuitive User Interface

• Administrator of diet management portal can post various articles and Podcast to diet

management helping users understand various aspects of managing diet and weight loss

• Facilitate Diet users to express their views on various diet management articles/posts helping

administrators to improve and help in stronger relationship and brand loyalty

Technology

• HTML/JavaScript

• PHP 5.x

• Drupal 6.x

• MySQL 5.x



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Member Services Education Portal

Business Needs

To implement CRM solution for US based hospital catering to the needs of various inquiries

received from customers which helps in smooth communication among different parties.


• Role base authentication for different types of

users

• Provides integrated environment with required

Information, reference services and non-

integrated systems in a unified interface

• High priority notifications of service updates,

system issues as well as a historical summary of

ALERTS

• Agent Scripts according to the call reason

selected

• Dynamically populated Knowledge Base

information

• Just-in-Time Reporting Indicators (call volumes,

queue status)



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Member Services Education Portal

Benefits • Effective and efficient client and service management

• Self intuitive User Interface

• Acts as a central hub for large numbers of people, the solution significantly reduces the lines of

communications between different parties, including major customers, increasing productivity and

saving time

Technology

• Sugar CRM 5.x



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Your Global Sourcing Partner

Thank you

Head Office B/81, Corporate House, Judges Bunglow Road,

Bodakdev, Ahmedabad - 380 054 INDIA Tel: +91 (79) 2685 2554 / 4022 3000

Fax: +91 (79) 2685 8591

Contact us : [email protected]

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healthcare capability

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