health literacy working group
DESCRIPTION
Health Literacy Working Group. Best Practices: Approaches to Assessment Peggy Sissel-Phelan, Ed.D . December 1, 2010. Health Literacy Defined. - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/1.jpg)
Health LiteracyWorking Group
Best Practices: Approaches to Assessment
Peggy Sissel-Phelan, Ed.D.
December 1, 2010
![Page 2: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/2.jpg)
Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills.
(Calgary Charter on Health Literacy, 2008)
Health Literacy Defined
![Page 3: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/3.jpg)
Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills.
(Calgary Charter on Health Literacy, 2008)
Health Literacy Operationalized ROLES
Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills.
(Calgary Charter on Health Literacy, 2008)
Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills.
(Calgary Charter on Health Literacy, 2008)
![Page 4: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/4.jpg)
Health Literacy Operationalized
Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills.
(Calgary Charter on Health Literacy, 2008)
Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills.
(Calgary Charter on Health Literacy, 2008)
ROLES METHODS
![Page 5: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/5.jpg)
Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills.
(Calgary Charter on Health Literacy, 2008)
Health Literacy OperationalizedROLES
Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills.
(Calgary Charter on Health Literacy, 2008)
OUTCOMES METHODS
![Page 6: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/6.jpg)
Level of understanding OF health contexts
• Clinical/Self help• Access/Navigation• Prevention/Treatment• Chronic/Acute• Emergency/Routine
Patients ~ Bring varied “ability to act on information to improve health” due to
Level of skills IN health contexts
• Locating• Decoding • Inferring• Formulating questions• Interpreting
![Page 7: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/7.jpg)
Varied understanding of their patients’ health contexts
• Clinical/Self help• Access/Navigation• Prevention/Treatment• Chronic/Acute• Emergency/Routine
Providers ~Vary in “ability to help patients find, understand, evaluate, communicate, and use information” due to
Varied level of skills that help enable their patients in
• Locating• Decoding • Inferring• Formulating questions• Interpreting
![Page 8: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/8.jpg)
Varied understanding of their patients’ health contexts
• Clinical/Self help• Access/Navigation• Prevention/Treatment• Chronic/Acute• Emergency/Routine
Providers ~Vary in “ability to help patients find, understand, evaluate, communicate, and use information” due to
Varied level of skills that help enable their patients in
• Locating• Decoding • Inferring• Formulating questions• Interpreting
![Page 9: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/9.jpg)
The Core of Best Practice
CulturalCompetency
![Page 10: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/10.jpg)
Methods
CulturalCompetency
Roles Outcomes
Components of Best Practices
![Page 11: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/11.jpg)
Components of Best Practice Methods
CulturalCompetency
Roles Outcomes
Tools
Training Systems
![Page 12: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/12.jpg)
Components of Best Practice Tools
CulturalCompetency
Training Systems
Materials Means
Supports &Services
Clinical Interaction
Policies
Processes
![Page 13: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/13.jpg)
ToolsPlain Language
Components of Best Practice
![Page 14: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/14.jpg)
Addresses varied health contexts
Plain Language
in accessible ways
Locate Decode Question Understand
Health Information
and Health
so patients are better able to
![Page 15: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/15.jpg)
Passive sentences
Long paragraphs
Poly-syllable words
Clinical language
Past/mixed tense
3rd person (they, s/he)
Active sentences
Short paragraphs
Mono or bi-syllable
Colloquial language
Present tense
2nd or 1st person (you, I)
Plain Language and Health
![Page 16: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/16.jpg)
Plain Writing Act of 2010 (Public Law No: 111-274) • Federal agencies must use “plain writing” • All “covered documents” issued to public
• ~ Letters, publications, forms, notices, instructions• ~ Anything relevant to federal benefits or requirements
• Signed Oct. 13, 2010; begins in 1 year
Plain Language: It’s the Law
![Page 17: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/17.jpg)
http://www. plainlanguage.gov
Plain Language
![Page 18: Health Literacy Working Group](https://reader035.vdocuments.mx/reader035/viewer/2022062501/568161bd550346895dd1997b/html5/thumbnails/18.jpg)
Plain Language
http://www.nih.gov/clearcommunication/plainlanguage.htm