health insurance and libraries: an oregon update nikki dettmar, msis, education and assessment...
TRANSCRIPT
Health Insurance and Libraries: An Oregon Update
Nikki Dettmar, MSIS, Education and Assessment CoordinatorNational Network of Libraries of Medicine, Pacific Northwest Region
Introduction
• Nikki Dettmar– Medical Librarian– Specializing in online education– NN/LM, PNR– University of Washington– Serve 5 states:• Alaska, Idaho, Montana, Oregon, and Washington
Introduction
• One of eight regions
• Sponsored by the National Library of Medicine
• NLM is part of the National Institutes of Health
What Does the Affordable Care Act Do? Provides health care coverage to the uninsured Offers subsidies and/or tax credits to make premiums
affordable Allows families to keep adult children on existing policies
until age 26 Requires most people over the age of 18 to have coverage
by January 2014 Assesses a penalty of 1 percent of annual income or $95
on those not covered Penalty will increase to 2.5 percent or $695 by 2016
Some Major New Features Coverage includes pre-existing conditions Insurance cannot be canceled if you get sick Insurers must justify rate increases No lifetime limits on benefits
What can libraries do to help? Provide accurate information referrals, alert for scams
(look-alike websites, calls or emails claiming to be from agents) Create displays explaining the Affordable Care Act & health insurance Provide computers and scanners so patrons can apply for coverage Provide certified enrollment counselors at scheduled times Partner with local agencies: Cover Oregon Certified Agents and Community
Partners, hospitals, county health departments, insurance agencies, non-profits, community-based organization groups…
Featured highlights Coos Bay Public Library Washington County Cooperative Library Services
Resources and Tools Determining the library’s role Managing ACA information overload Efficient use of Federal marketplace site for information Other websites and resources Consumer education and promotional materials Summary conclusion
Determining the Library’s Role Do an inventory of resources – staff, computers, meeting
rooms and availability, time for training Decide types and levels of service Maintain neutrality; act as information providers, not
insurance experts or advisors Be knowledgeable about appropriate resources and
services Communicate with staff; ongoing communication
between management and staff is key
Managing ACA Information Overload
Help Me, Please!
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http://LocalHelp.HealthCare.Gov
Healthcare.gov
CuidadoDeSalud.gov
Healthcare.gov (continued)
marketplace.cms.gov
marketplace.cms.gov (continued)
Native American ACA Information
• NativeExchange.org (information, NOT marketplace)
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Patrons: State-Specific Information•What is the Marketplace in my state? (OR: Cover Oregon)
Search for other states using this tool to find individual state marketplace informationhealthcare.gov/what-is-the-marketplace-in-my-state/
•Is Medicaid expanding in my state? (Yes for Oregon)The health care law provides states the choice to expand Medicaid. Learn more about your state’s decision here:healthcare.gov/what-if-my-state-is-not-expanding-medicaid/
State Details Pacific Northwest Affordable Care Act information:
http://nnlm.gov/pnr/ACA.html
Training and Educational Opportunities
Webjunction webinars and blog CMS training schedule State town hall meetings Navigator programs for the state (contacts through
LocalHelp.HealthCare.gov) Watch for information session announcements from
local hospitals, clinics, and trusted providers of health information for ACA information specific to your community
MedlinePlus.gov•MedlinePlus.gov has an extensive collection of links on the Health Insurance Health Topic page.
•When talking with library users about health insurance and health topics, introduce them to MedlinePlus for quality health information of all kinds
Health Insurance Health Topic Page
Moving Target Expect that library services will evolve as deadlines come and
go and as needs change. Get informed and take advantage of trainings Sign up for updates from state site, healthcare.gov, and
MedlinePlus Sign up for email updates from Cover Oregon, WebJunction
and other organizations Watch for State listserv cross-posting from our Dragonfly blog
for summaries of ACA updates specific to the states in the Pacific Northwest Region (that’s Alaska, Idaho, Montana, Oregon, and Washington)
