health centre management (hcm 02) drug supply · centre management – drug supply management. 2 3...

44
Trainer Manual - HCM 02 Drug Supply Management Health Centre Management (HCM 02) The ACT PRIME Study Infectious Disease Research Collaboration, Uganda. ACT Consortium, London School of Hygiene & Tropical Medicine, UK.

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Page 1: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

Trainer Manual - H

CM 02

Drug Supply Management

Health Centre Management (HCM 02)

The ACT PRIME Study

Infectious Disease Research Collaboration, Uganda.ACT Consortium, London School of Hygiene & Tropical Medicine, UK.

Page 2: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

1Trainer Manual - HCM 02

Tabl

e of

Con

tent

s

TRA

INER

BRI

EF –

HCM

02

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

2

TRA

ININ

G A

GEN

DA

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

....3

INTR

OD

UCT

ION

TO

TH

E M

OD

ULE

.....

......

......

......

......

......

......

......

......

......

......

......

......

......

5

1. G

reet

ings

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

7

2. T

rain

ing

ratio

nale

and

lear

ning

out

com

es ..

......

......

......

......

......

......

......

......

......

......

......

...10

TOPI

C 1:

DRU

G D

ISTR

IBU

TIO

N S

YSTE

M &

FO

RMS

......

......

......

......

......

......

......

......

......

....1

1

1. In

trodu

ctio

n to

the

topi

c ...

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

...12

2. T

hink

ing

abou

t the

topi

c ....

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

..13

3. P

rinci

ples

– T

he d

rug

dist

ribut

ion

syst

em ...

......

......

......

......

......

......

......

......

......

......

......

.....1

6

4. P

rinci

ples

– T

he O

PD R

egis

ter ..

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

.17

5. P

rinci

ples

– T

he S

tock

Car

d ....

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

...17

6. P

ract

ice

– Th

e St

ock

Card

......

......

......

......

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......

......

......

......

......

......

......

......

......

......

......

....1

8

7. P

rinci

ples

– T

he O

rder

For

m ..

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

...23

8. P

ract

ice

– Th

e O

rder

For

m ..

......

......

......

......

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......

......

......

......

......

......

......

......

......

23

9. D

iscu

ssio

n ...

......

......

......

......

......

......

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......

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......

......

......

......

......

......

......

......

.26

10. P

lann

ing

......

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......

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......

......

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.27

TOPI

C 2:

KEE

PIN

G T

RACK

OF

DRU

G D

ISTR

IBU

TIO

N A

CTIV

ITIE

S ...

......

......

......

......

......

.....3

1

1. In

trodu

ctio

n to

the

topi

c ...

......

......

......

......

......

......

......

......

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......

......

......

......

......

......

......

...32

2. T

hink

ing

abou

t the

topi

c ....

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

..33

3. P

rinci

ples

.....

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

.38

4. P

ract

ice

......

......

......

......

......

......

......

......

......

......

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......

......

......

......

......

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......

......

......

......

...39

5. D

iscu

ssio

n ...

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

.41

6. P

lann

ing

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

.41

CON

CLU

SIO

N ..

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

......

....4

3

AN

NEX

.....

......

......

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......

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45

Infe

ctio

us D

isea

ses

Rese

arch

Col

labo

ratio

n &

ACT

Con

sort

ium

, Lon

don

Scho

ol o

f H

ygie

ne &

Tro

pica

l Med

icin

e (2

011).

The

ACT

PRI

ME

Stud

y Tr

aine

r Man

ual:

Hea

lth

Cent

re M

anag

emen

t – D

rug

Supp

ly M

anag

emen

t.

Page 3: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

23

Trainer Manual - HCM 02

Trainer Manual - HCM 02

Self-

obse

rvat

ion

Activ

ities

- W

elco

me

Trai

ner B

rief

Trai

ner B

rief –

HCM

02

From

Oct

ober

200

9 un

til F

ebru

ary

2010

, the

Uga

nda

Mal

aria

Sur

veill

ance

Pro

ject

/

Infe

ctio

us D

isea

se R

esea

rch

Colla

bora

tion

cond

ucte

d re

sear

ch a

ctiv

ities

in To

roro

D

istri

ct.

We

surv

eyed

hou

seho

lds,

hea

lth w

orke

rs a

nd c

omm

unity

med

icin

e di

strib

utor

s, a

nd ta

lked

to g

roup

s of

com

mun

ity m

embe

rs a

nd h

ealth

wor

kers

to le

arn

mor

e ab

out h

ow h

ealth

car

e is

pro

vide

d to

sic

k ch

ildre

n in

this

are

a, e

spec

ially

at

heal

th c

entre

s.

We

foun

d th

at w

hen

child

ren

are

sick

, car

egiv

ers

usua

lly s

eek

treat

men

t fro

m th

e he

alth

cen

tre, b

ut th

ey a

lso

use

com

mun

ity m

edic

ine

dist

ribut

ors,

priv

ate

clin

ics,

dru

g sh

ops,

trad

ition

al h

erba

lists

, or c

hurc

hes.

Diff

eren

t fac

tors

influ

ence

whe

re p

eopl

e se

ek c

are

incl

udin

g tim

e, c

ost,

avai

labi

lity

of d

rugs

, and

wha

t tre

atm

ent h

as w

orke

d w

ell i

n th

e pa

st.

We

foun

d th

at c

areg

iver

s ar

e no

t alw

ays

satis

fied

with

the

treat

men

t at

the

heal

th c

entre

whe

n th

ey h

ave

to p

ay o

r whe

n dr

ugs

are

not a

vaila

ble.

Rec

eivi

ng

a di

agno

sis

but n

ot re

ceiv

ing

prop

er tr

eatm

ent w

as v

iew

ed a

s in

com

plet

e an

d po

or

qual

ity c

are

by c

omm

unity

mem

bers

.

We

also

foun

d th

at th

e si

tuat

ion

at h

ealth

cen

tres

need

s to

be

impr

oved

. A

lmos

t all

heal

th c

entre

s us

ually

hav

e st

ock-

outs

of k

ey m

edic

ines

to tr

eat m

alar

ia a

nd o

ther

ill

ness

es.

Hea

lth w

orke

rs re

porte

d th

at th

ey a

re fr

ustra

ted

with

the

lack

of d

rugs

an

d eq

uipm

ent a

nd b

elie

ve th

at p

atie

nts

are

diss

atis

fied

with

thei

r car

e w

hen

they

le

ave

the

heal

th fa

cilit

y w

ithou

t dru

gs.

Hea

lth w

orke

rs a

lso

repo

rted

that

they

lack

kn

owle

dge

abou

t the

dru

g de

liver

y sy

stem

and

are

con

fuse

d ab

out t

he ro

les

and

resp

onsi

bilit

ies

of s

taff

invo

lved

in d

rug

proc

urem

ent.

The

key

lear

ning

out

com

es fo

r HCM

02

are

as fo

llow

s:

Topi

cLe

arni

ng O

utco

mes

By th

e en

d of

this

mod

ule

part

icip

ants

will

: Pr

inci

ples

of t

he d

rug

dist

ribut

ion

syst

em D

escr

ibe

the

mai

n co

mpo

nent

s of

the

drug

dis

tribu

tion

syst

em.

Be

mot

ivat

ed to

act

ivel

y pa

rtici

pate

in a

nd k

eep

the

drug

di

strib

utio

n sy

stem

on

track

.Fo

rms

requ

ired

in d

rug

dist

ribut

ion

cycl

e D

escr

ibe

the

purp

ose

and

bene

fit o

f com

plet

ing

form

s re

quire

d in

the

drug

dis

tribu

tion

syst

em in

clud

ing:

- O

PD re

gist

er

-

Stoc

k-ca

rd (F

orm

015

)

- O

rder

For

m (F

orm

085

) A

ccur

atel

y co

mpl

ete

the

form

s re

quire

d in

the

drug

di

strib

utio

n sy

stem

. P

ut in

pla

ce a

pla

n fo

r com

plet

ing

the

form

s re

gula

rly a

t the

he

ath

cent

re.

Keep

ing

trac

k of

dru

g di

strib

utio

n ac

tiviti

es Id

entif

y th

e ac

tiviti

es re

quire

d to

get

dru

gs fr

om th

e D

istri

ct

or H

ealth

Sub

-Dis

trict

to th

e he

alth

cen

tre.

Iden

tify

chal

leng

es a

nd s

olut

ions

to c

ompl

etin

g dr

ug

dist

ribut

ion

syst

em a

ctiv

ities

. B

e m

otiv

ated

to k

eep

track

of h

ealth

cen

tre le

vel a

ctiv

ities

in

the

drug

dis

tribu

tion

syst

em.

HCM

02

will

last

hou

rs fr

om s

tart

to fi

nish

.

Topi

csTi

me

allo

cate

dSt

art

time

End

time

Tota

l Tim

eM

ater

ials

Intro

duct

ion

to th

e m

odul

e- G

reet

ings

- Tra

inin

g ra

tiona

le a

nd

Lear

ning

out

com

es5

min

utes

10

min

utes

____

____

____

____

____

____

15 m

inut

esFl

ip c

hart

Mar

kers

Tape

TOPI

C 1:

Dru

g D

istr

ibut

ion

Syst

em &

For

ms

- Int

rodu

ctio

n to

the

topi

c- T

hink

ing

abou

t the

topi

c- P

rinci

ples

- D

rug

Dis

tribu

tion

- Prin

cipl

es -

The

OPD

Reg

iste

r- P

rinci

ples

- Th

e St

ock

Card

- Pra

ctic

e - S

tock

Car

d- P

rinci

ples

- Th

e O

rder

For

m- P

ract

ice

- The

Ord

er F

orm

- Dis

cuss

ion

- Pla

nnin

g

5 m

inut

es10

min

utes

15 m

inut

es5

min

utes

5 m

inut

es30

min

utes

5 m

inut

es10

min

utes

10 m

inut

es10

min

utes

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

85 m

inut

es

Ann

ex

A,B

,C,D

,E,

F (1-

4), G

, HFl

ip c

hart

Mar

kers

Tape

Brea

k30

min

utes

TOPI

C 2:

Kee

ping

Tra

ck o

f D

rug

Dis

trib

utio

n A

ctiv

ities

- I

ntro

duct

ion

to th

e to

pic

- Thi

nkin

g ab

out t

he to

pic

- Prin

cipl

es- P

ract

ice

- Dis

cuss

ion

- Pla

nnin

g

15 m

inut

es15

min

utes

10 m

inut

es15

min

utes

10 m

inut

es10

min

utes

__

____

____

____

____

____

____

____

____

__

__

____

____

____

____

____

____

____

____

__

75 m

inut

es

Flip

Cha

rtM

arke

rsTa

peA

nnex

I,

J, K

Conc

lusi

on5

min

utes

____

____

____

5 m

inut

esFl

ip c

hart

Mar

kers

TOTA

L20

5 m

inut

es =

3 h

ours

& 2

5 m

inut

es

TRA

ININ

G A

GEN

DA

– H

CM 0

2

Not

e to

Tra

iner

:Tr

aine

rs, p

leas

e us

e th

e ta

ble

belo

w to

com

plet

e th

e st

art a

nd e

nd ti

mes

for

each

trai

ning

sec

tion

usin

g th

e ‘Ti

me

Allo

cate

d’ a

s a

guid

e.

Ke

ep th

is a

gend

a vi

sibl

e an

d as

a g

uide

to h

elp

you

keep

trac

k of

tim

e.

Toda

y’s

trai

ning

will

sta

rt a

t ___

_:__

__

Tod

ay’s

trai

ning

will

end

by

____

:___

_

Trai

ning

Age

nda

Page 4: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

45

Trainer Manual - HCM 02Trainer Manual - HCM 02

Self-

obse

rvat

ion

Activ

ities

- W

elco

me

Intro

duct

ion

to th

e M

odul

e

INTR

OD

UCT

ION

TO

TH

E M

OD

ULE

Tota

l Tim

e: 1

5 m

inut

es

Purp

ose:

To w

elco

me

and

orie

nt th

e pa

rtici

pant

s to

the

train

ing

and

help

th

em to

und

erst

and

wha

t the

y ca

n ex

pect

of t

he tr

aini

ng a

nd w

hat w

ill b

e ex

pect

ed o

f the

m a

s pa

rtici

pant

s.

Lear

ning

Out

com

es: B

y th

e en

d of

this

ses

sion

par

ticip

ants

will

:

1) Kn

ow th

e na

mes

of c

o-pa

rtici

pant

s.2)

Kno

w th

e na

me

of th

e tra

inin

g le

ader

.3)

Rev

iew

a s

et o

f gro

und

rule

s fo

r the

trai

ning

.4)

Rev

iew

the

prev

ious

mod

ule’

s ke

y le

arni

ng p

oint

s.5)

Kno

w th

e le

arni

ng o

utco

mes

and

pur

pose

of t

he m

odul

e.

Mat

eria

ls re

quire

d:

Flip

cha

rt M

arke

rs

Tape

Gro

und

rule

s pr

e-pr

epar

ed fl

ip c

hart

Trai

ning

met

hods

use

d:

Gro

up D

iscu

ssio

n R

evie

w C

ircle

s

Page

7

Addi

tiona

l Not

es

Page 5: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

67

Trainer Manual - HCM 02Trainer Manual - HCM 02

Intro

duct

ion

to th

e M

odul

eIn

trodu

ctio

n to

the

Mod

ule

Step

2: E

XPLA

IN:

My

nam

e is

___

____

____

____

___

and

I wor

k w

ith th

e U

gand

a M

alar

ia S

urve

illanc

e Pr

ojec

t/In

fect

ious

Dis

ease

s Re

sear

ch C

olla

bora

tion

(IDRC

).

I am

goi

ng to

be

lead

ing

you

toda

y.

1. G

reet

ings

& R

evie

w

5 m

inut

es

Trai

ning

Ste

ps

Step

1: G

REET

:

With

a fr

iend

ly s

mile

, wel

com

e al

l par

ticip

ants

as

they

arr

ive.

Giv

e ea

ch p

erso

n a

nam

e ta

g, le

arne

r man

ual a

nd a

ny s

uppl

ies

and

ask

them

to ta

ke a

sea

t any

whe

re

they

like

.

Not

e to

Tra

iner

:O

nce

all o

f the

par

ticip

ants

hav

e ar

rived

, or i

t is

the

sche

dule

d tim

e to

sta

rt th

e tra

inin

g, b

egin

with

intro

duct

ions

as

desc

ribed

bel

ow.

Step

3: A

SK:

You

will

rem

embe

r the

gro

und

rule

s w

e ag

reed

upo

n la

st ti

me

– th

ese

are

note

d on

th

e fli

p ch

art a

s a

rem

inde

r.

Prep

arat

ion

To b

e co

mpl

eted

bef

ore

part

icip

ants

arr

ive:

1) H

ang

up a

flip

cha

rt an

d ar

rang

e yo

ur m

anua

l and

sup

plie

s.

2) W

rite

on th

e fli

p ch

art:

the

nam

e of

the

mod

ule,

you

r nam

e &

the

orga

nisa

tion

you

wor

k w

ith.

3) E

nsur

e th

e ro

om is

sw

ept &

cle

an.

4) E

nsur

e al

l the

cha

irs a

re in

a fr

iend

ly w

ell s

pace

d an

d th

ere

are

enou

gh c

hairs

fo

r all

the

parti

cipa

nts

you

are

expe

ctin

g.

5) S

et th

e tim

e yo

u w

ill s

tart

the

train

ing

and

com

plet

e th

e ‘s

tart’

and

‘end

’ tim

es o

n th

e Tr

aini

ng A

gend

a fo

r eac

h tra

inin

g se

ctio

n. W

rite

the

star

t and

end

tim

es o

n th

e fli

p ch

art.

6) H

ang

up th

e ‘G

roun

d Ru

les’

flip

cha

rt fro

m P

CS 0

0. I

f you

do

not h

ave

the

flip

char

t or t

he g

roun

d ru

les,

you

may

ask

one

of t

he p

artic

ipan

ts to

hel

p yo

u cr

eate

th

e fli

p ch

art w

hen

he/s

he a

rriv

es –

the

parti

cipa

nts

shou

ld h

ave

the

rule

s w

ritte

n in

thei

r Lea

rner

Man

ual.

Room

Set

up

Be

on t

ime

Turn

off

you

r

mob

ile p

hon

es

Use

con

stru

ctiv

e

feed

back

Page 6: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

89

Trainer Manual - HCM 02Trainer Manual - HCM 02

Intro

duct

ion

to th

e M

odul

eIn

trodu

ctio

n to

the

Mod

ule

Step

4: A

SK:

We

are

goin

g to

sta

rt w

ith a

n ac

tivity

to re

call

wha

t we

cove

red

toge

ther

in th

e pr

evio

us tr

aini

ng. P

leas

e tu

rn to

pag

e 8

of y

our m

anua

ls w

here

ther

e ar

e re

view

ci

rcle

s.

We

will

mov

e ar

ound

the

circ

le. S

tarti

ng w

ith th

e fir

st c

ircle

, eac

h pe

rson

will

read

ou

t one

of t

he s

tate

men

ts in

side

the

revi

ew c

ircle

s. Y

ou c

an c

hoos

e an

y ki

nd o

f vo

ice

– a

deep

voi

ce, a

sin

ging

voi

ce –

just

be

sure

that

you

spe

ak c

lear

ly s

o al

l can

he

ar y

ou! P

leas

e st

art b

y gr

eetin

g th

e pe

rson

bes

ide

you

and

sayi

ng th

eir n

ame

of

the

pers

on b

esid

e yo

u, b

efor

e re

adin

g th

e st

atem

ent –

this

will

rem

ind

us o

f eac

h ot

hers

’ nam

es.

Your

Not

es

A go

od p

lace

to w

rite

the

nam

es o

f par

ticip

ants

or q

uest

ions

that

aris

e.

Not

e to

Tra

iner

:St

art t

he p

roce

ss b

y tu

rnin

g to

the

pers

on b

esid

e yo

u an

d sa

ying

her

nam

e.

Th

e pr

oces

s co

ntin

ues

until

all

the

revi

ew c

ircle

s ha

ve b

een

read

.

Revi

ew C

ircle

s A

ccou

ntab

ility

mea

ns

actin

g w

ith re

spon

sibi

lity

and

trans

pare

ncy

in e

very

thin

g w

e do

in

clud

ing

wha

t we

say

and

how

we

com

plet

e ou

r dai

ly ta

sks.

Whe

n th

e qu

aliti

es

of a

goo

d in

cha

rge

are

com

bine

d in

to

one

heal

th w

orke

r, w

e cr

eate

the

pict

ure

of

an in

-cha

rge

who

is

‘acc

ount

able

’ or s

how

s ac

coun

tabi

lity.

The

PHC

Fund

can

be

use

d fo

r: ou

treac

h,

paym

ent o

f sup

port

staf

f, m

aint

enan

ce

of fa

cilit

y, p

urch

ase

of s

undr

ies,

infe

ctio

n pr

even

tion

mat

eria

ls,

and

volu

ntee

rs.

Budg

etin

g in

clud

es

Plan

ning

, Prio

ritis

atio

n an

d D

evel

opm

ent.

Show

ing

acco

unta

bilit

y by

usi

ng a

rece

ipt

for e

ach

expe

nse

is

esse

ntia

l.

Acc

ount

ing

allo

ws

on

e to

see

if o

ne is

m

eetin

g th

e pl

ans

mad

e in

the

budg

et.

It in

clud

es:

Impl

emen

tatio

n;

Mon

itorin

g an

d Co

mm

unic

atio

n.

Acc

ount

ing

is a

way

to

keep

trac

k of

wha

t you

ar

e sp

endi

ng a

nd to

ad

just

you

r spe

ndin

g fo

r fu

ture

mon

ths.

In-c

harg

es m

ust

budg

et in

ord

er to

co

mm

it th

emse

lves

to

man

agin

g th

e m

oney

in

stea

d of

letti

ng

the

mon

ey

man

age

them

.

Mor

e do

cum

enta

tion

of h

ow th

e PH

C Fu

nd

is b

udge

ted

and

acco

unte

d fo

r at

the

heal

th c

entre

is

requ

ired

to s

how

ac

coun

tabi

lity.

The

PHC

Fund

is a

m

anag

eabl

e am

ount

of

mon

ey th

at is

use

d ev

ery

day

at o

ur h

ealth

ce

ntre

s, s

o it

is im

porta

nt

that

we

man

age

it

wel

l.

Step

5: E

XPLA

IN:

Plea

se c

ontin

ue to

use

you

r Lea

rner

Man

uals

in th

e w

ay th

at s

uits

you

bes

t. I w

ill le

t yo

u kn

ow w

hen

to re

fer t

o yo

ur m

anua

l, bu

t ple

ase

also

feel

free

to ta

ke y

our o

wn

note

s.

Page 7: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

1011Trainer Manual - HCM 02

Topi

c 1:

Dru

g D

istr

ibut

ion

Syst

em a

nd F

orm

s

Trainer Manual - HCM 02

Intro

duct

ion

to th

e M

odul

e

Step

2: E

XPLA

IN:

The

lear

ning

out

com

es fo

r the

mod

ule

can

be fo

und

in y

our L

earn

er M

anua

ls o

n pa

ge 9

and

are

as

follo

ws:

3. T

rain

ing

ratio

nale

and

lear

ning

out

com

es

10

min

utes

Trai

ning

Ste

ps

Step

1: I

NTR

OD

UCE

TH

E M

OD

ULE

:

Not

e to

Tra

iner

:U

se p

oint

s fro

m th

e Tr

aine

r Brie

f on

page

2 to

intro

duce

the

mod

ule

and

expl

ain

the

ratio

nale

and

pur

pose

of t

his

mod

ule.

Sim

ilar i

nfor

mat

ion

from

the

Trai

ner B

rief i

s al

so in

clud

ed in

the

Lear

ner M

anua

l on

page

4 fo

r pa

rtici

pant

s to

revi

ew.

Not

e to

Tra

iner

: R

ecei

ve re

spon

ses.

Step

3: A

SK:

Doe

s an

yone

hav

e an

y qu

estio

ns?

TOPI

C 1:

DRU

G D

ISTR

IBU

TIO

N S

YSTE

M

& F

ORM

S

Tota

l Tim

e: 8

5 m

inut

es

Purp

ose:

To in

trodu

ce p

artic

ipan

ts to

the

drug

dis

tribu

tion

syst

em, t

he fo

rms

used

in

the

syst

em, a

nd th

e ro

le in

-cha

rges

can

pla

y to

kee

p th

e sy

stem

on

track

.

Lear

ning

Out

com

es: B

y th

e en

d of

this

ses

sion

par

ticip

ants

will

:

1) D

escr

ibe

the

mai

n co

mpo

nent

s of

the

drug

dis

tribu

tion

syst

em.

2) B

e m

otiv

ated

to a

ctiv

ely

parti

cipa

te in

and

kee

p th

e dr

ug d

istri

butio

n sy

stem

on

trac

k.

3) D

escr

ibe

the

purp

ose

and

bene

fit o

f com

plet

ing

form

s re

quire

d in

the

drug

di

strib

utio

n sy

stem

incl

udin

g:

- O

PD re

gist

er

- St

ock-

card

(For

m 0

15)

- O

rder

For

m (F

orm

085

)

4) A

ccur

atel

y co

mpl

ete

the

form

s re

quire

d in

the

drug

dis

tribu

tion

syst

em.

5) P

ut in

pla

ce a

pla

n fo

r com

plet

ing

the

form

s re

gula

rly a

t the

hea

th c

entre

.

Mat

eria

ls re

quire

d:

Flip

cha

rt M

arke

rs

Tape

Ann

ex A

, B,C

,D,E

,F (1

-4),G

,H

Trai

ning

met

hods

use

d:

Dis

cuss

ion

Lec

ture

Pra

ctic

e

Page

11

Topi

cLe

arni

ng O

utco

mes

By th

e en

d of

this

mod

ule

part

icip

ants

will

: Pr

inci

ples

of t

he d

rug

dist

ribut

ion

syst

em D

escr

ibe

the

mai

n co

mpo

nent

s of

the

drug

dis

tribu

tion

syst

em.

Be

mot

ivat

ed to

act

ivel

y pa

rtici

pate

in a

nd k

eep

the

drug

di

strib

utio

n sy

stem

on

track

.Fo

rms

requ

ired

in d

rug

dist

ribut

ion

cycl

e D

escr

ibe

the

purp

ose

and

bene

fit o

f com

plet

ing

form

s re

quire

d in

the

drug

dis

tribu

tion

syst

em in

clud

ing:

- O

PD re

gist

er

-

Stoc

k-ca

rd (F

orm

015

)

- O

rder

For

m (F

orm

085

) A

ccur

atel

y co

mpl

ete

the

form

s re

quire

d in

the

drug

di

strib

utio

n sy

stem

. P

ut in

pla

ce a

pla

n fo

r com

plet

ing

the

form

s re

gula

rly a

t the

he

ath

cent

re.

Keep

ing

trac

k of

dru

g di

strib

utio

n ac

tiviti

es Id

entif

y th

e ac

tiviti

es re

quire

d to

get

dru

gs fr

om th

e D

istri

ct

or H

ealth

Sub

-Dis

trict

to th

e he

alth

cen

tre.

Iden

tify

chal

leng

es a

nd s

olut

ions

to c

ompl

etin

g dr

ug

dist

ribut

ion

syst

em a

ctiv

ities

. B

e m

otiv

ated

to k

eep

track

of h

ealth

cen

tre le

vel a

ctiv

ities

in

the

drug

dis

tribu

tion

syst

em.

Page 8: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

1213Trainer Manual - HCM 02

Topi

c 1:

Dru

g D

istr

ibut

ion

Syst

em a

nd F

orm

s

Trainer Manual - HCM 02

Topi

c 1:

Dru

g D

istr

ibut

ion

Syst

em a

nd F

orm

s

1. In

trodu

ctio

n to

the

topi

c

5 m

inut

es

Trai

ning

Ste

ps

Step

1:

ACT

IVIT

Y A

– T

rain

son

g

Act

ivity

Ste

ps

DIV

IDE

part

icip

ants

into

four

gro

ups

and

allo

cate

eac

h gr

oup

to a

cho

rus

from

th

e tra

in s

ong,

or a

ny o

ther

son

g yo

u kn

ow th

at is

sun

g in

roun

ds.

Refe

r the

m

to p

age

11.

St

art w

ith G

roup

1, th

en a

dd in

oth

er G

roup

s in

a ro

und.

Par

ts fo

r eac

h gr

oup

are:

Gro

up 1

star

ts w

ith:

to-to

-to-to

….

Gro

up 2

join

s in

with

: to

who

m to

, to

who

m to

...G

roup

3 jo

ins

in w

ith: t

o w

hom

doe

s it

belo

ng…

G

roup

4 jo

ins

in w

ith: t

o yo

u! to

you

!...

SIN

G th

e Tr

ain

Song

cho

rus

seve

ral t

imes

and

enc

oura

ge p

artic

ipan

ts to

dan

ce

alon

g.

Step

2: E

XPLA

IN:

Get

ting

drug

s to

you

r hea

lth c

entre

is li

ke m

ovin

g a

train

alo

ng a

trac

k. T

here

are

di

ffere

nt p

arts

that

hav

e to

wor

k to

geth

er to

kee

p th

e tra

in –

the

drug

s –

on tr

ack

and

mov

ing

to y

our h

ealth

cen

tre.

Each

per

son

and

each

leve

l of t

he h

ealth

sys

tem

ha

s a

role

and

resp

onsi

bilit

y to

ens

ure

all s

teps

of t

he d

rug

dist

ribut

ion

syst

em a

re

com

plet

ed a

s pl

anne

d.

Toda

y w

e ar

e go

ing

to fo

cus

on y

our r

ole

in th

e dr

ug d

istri

butio

n sy

stem

and

wha

t yo

u ca

n do

to h

elp

get d

rugs

to y

our h

ealth

cen

tre.

2. T

hink

ing

abou

t the

topi

c

10

min

utes

Trai

ning

Ste

ps

Step

1: E

XPLA

IN:

Let’s

thin

k ab

out t

he d

rug

dist

ribut

ion

syst

em in

Uga

nda.

I a

m g

oing

to h

and

out

piec

es o

f pap

er w

ith d

iffer

ent s

teps

of t

he d

rug

dist

ribut

ion

syst

em a

nd w

e w

ill w

ork

as a

gro

up to

put

the

step

s in

ord

er.

Drug

Dist

ribu

tion

Sy

stem

Ste

ps

Not

e to

Tra

iner

:La

bel t

he fl

ip c

hart.

Use

the

pre-

prep

ared

‘d

rug

dist

ribut

ion

syst

em

step

s’ a

t the

bac

k of

this

m

anua

l on

page

47,

A

nnex

A.

Han

d ou

t eac

h st

ep to

a

diffe

rent

par

ticip

ant.

Ask

the

parti

cipa

nts

to re

ad

out t

heir

step

to th

e gr

oup.

Re

fer t

hem

to p

age

12.

Not

e to

Tra

iner

: A

sk th

is fi

rst p

artic

ipan

t to

com

e an

d pu

t the

ir st

ep o

n th

e fli

p ch

art a

t the

fron

t of

the

room

.

Pr

ocee

d to

put

up

all s

teps

in th

e sy

stem

by

aski

ng p

artic

ipan

ts to

dec

ide

the

corr

ect o

rder

and

then

pla

ce th

eir s

teps

on

the

flip

char

t.

Yo

u m

ay n

eed

to e

ncou

rage

/gui

de p

artic

ipan

ts to

the

corr

ect o

rder

.

O

nce

finis

hed,

you

sho

uld

have

the

step

s pl

aced

as

belo

w.

D

raw

arr

ows

betw

een

each

ste

p to

sho

w th

e flo

w o

f the

sys

tem

.

Step

2: A

SK:

Who

thin

ks th

ey h

ave

the

first

ste

p in

the

syst

em?

Page 9: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

1415

Trainer Manual - HCM 02Trainer Manual - HCM 02

Topi

c 1:

Dru

g D

istr

ibut

ion

Syst

em a

nd F

orm

sTo

pic

1: D

rug

Dis

trib

utio

n Sy

stem

and

For

ms

Step

3: E

XPLA

IN:

The

drug

dis

tribu

tion

syst

em m

ay h

ave

slig

htly

diff

eren

t ste

ps in

you

r Hea

lth S

ub-

Dis

trict

, or i

n di

ffere

nt p

arts

in U

gand

a. T

his

is o

kay.

The

pur

pose

of t

his

exer

cise

is

to h

ighl

ight

that

dru

g di

strib

utio

n fo

llow

s a

flow

of a

ctiv

ities

and

that

ther

e ar

e m

any

diffe

rent

peo

ple

and

orga

niza

tions

invo

lved

. If

we

are

able

to th

ink

of th

e w

hole

dr

ug d

istri

butio

n sy

stem

, we

are

bette

r abl

e to

und

erst

and

the

impo

rtanc

e of

our

ro

le in

kee

ping

the

syst

em o

n tra

ck.

Step

5: E

XPLA

IN:

W

e kn

ow th

at th

ere

are

man

y is

sues

that

can

pre

vent

dru

gs fr

om g

ettin

g to

you

r he

alth

cen

tre.

Th

ese

are

issu

es s

uch

as n

atio

nal o

r Dis

trict

leve

l sto

ck-o

ut o

f dru

gs, t

oo li

ttle

fund

ing

from

the

gove

rnm

ent t

o bu

y dr

ugs,

and

per

haps

eve

n dr

ugs

‘wal

king

aw

ay’ a

t diff

eren

t poi

nts

in th

e dr

ug d

istri

butio

n sy

stem

.

An

d w

e kn

ow th

at th

ere

is o

ften

little

you

can

do

abou

t the

se is

sues

.

Bu

t wha

t we

have

hea

rd fr

om th

e M

inis

try o

f Hea

lth, N

MS,

and

the

Dis

trict

is

that

mor

e in

form

atio

n an

d tim

ely

info

rmat

ion

is n

eede

d fro

m h

ealth

cen

tres

to

unde

rsta

nd b

ette

r how

dru

gs a

re u

sed,

esp

ecia

lly in

hea

lth c

entre

II a

nd II

Is.

S

o, y

ou p

lay

an im

porta

nt ro

le in

pro

vidi

ng a

ccur

ate

info

rmat

ion

and

timel

y up

date

s to

hel

p th

e dr

ug d

istri

butio

n sy

stem

wor

k w

ell a

t you

r hea

lth c

entre

.

If

you

keep

you

r par

t of t

he ‘t

rain

’ on

track

, it w

ill he

lp th

e w

hole

sys

tem

.

1) D

istr

ict

Hea

lth

Off

ice

(DH

O) r

ecei

ves

drug

s

from

the

Nat

ion

al M

edic

al S

tore

s (N

MS)

2) H

ealt

h S

ub-D

istr

ict

(HSD

) rec

eive

s dr

ugs

from

the

DHO

4) H

ealt

h ce

ntr

e II/IIIs

rec

eive

dru

gs f

rom

hea

lth

cen

tre

IVs

5) D

rugs

are

rec

eive

d at

the

hea

lth

cen

tre

and

ente

red

on a

Sto

ck C

ard

6) D

rugs

are

pre

scri

bed,

giv

en t

o pa

tien

ts, a

nd

reco

rded

on

the

out-

pati

ent

depa

rtm

ent

regi

ster

7) T

he

HSD

/ h

ealt

h ce

ntr

e IV

is n

otif

ied

when

ther

e ar

e st

ock-

outs

3) H

ealt

h Ce

ntr

e IV

s re

ceiv

e dr

ugs

from

the

HSD

Not

e to

Tra

iner

: P

artic

ipan

ts m

ay d

escr

ibe

slig

htly

diff

eren

t ver

sion

s of

the

drug

dis

tribu

tion

syst

em d

epen

ding

on

how

dru

gs a

re d

eliv

ered

in th

eir D

istri

ct o

r Hea

lth S

ub-

Dis

trict

. Th

is is

oka

y.

If

ther

e is

dis

agre

emen

t or d

iscu

ssio

n ab

out t

he s

teps

, you

may

wan

t to

expl

ain

as b

elow

.

Step

4: A

SK:

Thin

k ab

out y

our r

ole

as a

n in

-cha

rge.

Wha

t ste

ps o

n pa

ge 12

in th

e dr

ug

dist

ribut

ion

syst

em a

re y

ou in

volv

ed w

ith?

Not

e to

Tra

iner

: P

artic

ipan

ts s

houl

d pi

ck o

ut th

e St

eps

4 - 7

.

Th

ese

are

step

s th

at h

appe

n at

the

heal

th c

entre

.

G

uide

par

ticip

ants

to s

elec

ting

thes

e st

eps

by e

xpla

inin

g th

at th

ey a

re

invo

lved

with

the

step

s th

at h

appe

n at

thei

r hea

lth c

entre

.

Page 10: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

1617Trainer Manual - HCM 02

Trainer Manual - HCM 02

Topi

c 1:

Dru

g D

istr

ibut

ion

Syst

em a

nd F

orm

sTo

pic

1: D

rug

Dis

trib

utio

n Sy

stem

and

For

ms

3. P

rinci

ples

– T

he d

rug

dist

ribut

ion

syst

em

15

min

utes

Trai

ning

Ste

ps

Step

1: E

XPLA

IN:

Let’s

thin

k ab

out t

hese

ste

ps th

at y

ou a

re in

volv

ed w

ith.

4. P

rinci

ples

– T

he O

PD R

egis

ter

5 m

inut

es

Trai

ning

Ste

ps

Step

1: E

XPLA

IN:

Th

e O

PD re

gist

er is

an

impo

rtant

form

that

sho

uld

be c

ompl

eted

for a

ll pa

tient

s th

at v

isit

the

heal

th c

entre

.

As

par

t of o

ur re

sear

ch s

tudy

, you

will

rece

ive

a ne

w v

ersi

on o

n th

e O

PD re

gist

er

that

hel

ps y

ou k

eep

track

of t

he n

umbe

r of f

ever

s an

d th

e re

sults

of R

DT.

Th

is w

ill he

lp y

ou k

eep

track

of t

he n

umbe

r of p

atie

nts

with

mal

aria

atte

ndin

g yo

ur h

ealth

cen

tre.

You

will

be ta

ught

how

to u

se th

is re

gist

er.

Yo

u w

ill al

so le

arn

mor

e ab

out t

he O

PD re

gist

er in

the

HCM

03:

Info

rmat

ion

Man

agem

ent m

odul

e. F

or to

day’s

act

iviti

es, t

here

are

sam

ple

OPD

regi

ster

s in

clud

ed in

you

r man

ual t

o he

lp u

s w

ith c

ompl

etin

g th

e St

ock

Card

.

Th

ese

regi

ster

s ar

e in

you

r Lea

rner

Man

ual o

n pa

ges

43 -

45.

Th

roug

hout

toda

y’s tr

aini

ng w

e w

ill be

talk

ing

abou

t the

sup

ply

man

agem

ent o

f dr

ugs

for m

alar

ia, s

peci

fic a

rtem

ethe

r lum

efan

trine

, AL –

the

first

line

trea

tmen

t fo

r unc

ompl

icat

ed m

alar

ia in

Uga

nda.

You

may

kno

w th

is d

rug

as C

oarte

m o

r Lu

mar

tem

.

In

this

trai

ning

, we

use

the

nam

e Co

arte

m.

5. P

rinci

ples

– T

he S

tock

Car

d

5 m

inut

es

Trai

ning

Ste

ps

Step

1: A

SK:

Who

can

tell

me

wha

t the

Sto

ck C

ard

is a

nd w

hat i

t’s u

sed

for?

Not

e to

Tra

iner

: P

oint

to th

e st

eps

in g

rey/

pink

pre

view

ed o

n pa

ge 14

from

the

diag

ram

on

the

wal

l/fli

p ch

art.

Not

e to

Tra

iner

: A

sk fo

r an

answ

er fr

om p

artic

ipan

ts.

Refe

r the

m to

pag

e 14

.

Yo

u ca

n w

rite

key

wor

ds fo

r res

pons

es o

n th

e fli

p ch

art.

Step

2:

ACT

IVIT

Y B

– Pe

rson

al e

xper

ienc

es w

ith d

rug

dist

ribut

ion

Act

ivity

Ste

ps

1) D

IVID

E pa

rtici

pant

s in

to fo

ur g

roup

s. R

efer

them

to p

age

13 in

thei

r man

ual.

2) A

SSIG

N s

teps

4, 5

, 6, 7

of t

he d

rug

dist

ribut

ion

cycl

e to

eac

h gr

oup.

3) A

SK e

ach

grou

p to

thin

k ab

out t

heir

own

expe

rienc

es w

ith th

is s

tep.

4) E

XPLA

IN -

Dra

w o

n yo

ur o

wn

expe

rienc

es a

s yo

u di

scus

s to

geth

er w

ith

colle

ague

s in

you

r gro

up a

bout

how

you

can

do

the

step

wel

l and

the

posi

tive

outc

omes

of d

oing

the

step

wel

l.

5) G

IVE

each

gro

up 4

min

utes

to d

iscu

ss.

6) F

ACI

LITA

TE fe

edba

ck to

the

grou

p.

7) R

ECO

RD re

spon

ses

to e

ach

step

on

the

pre-

prep

ared

flip

cha

rt us

ing

colu

mns

as

belo

w.

8) L

IMIT

feed

back

for e

ach

step

to 2

min

utes

onl

y.

How

to

do it

wel

l

- - - -

Posi

tive

out

com

es

- - - -

Step

3: E

XPLA

IN:

Now

let’s

look

at t

hese

ste

ps a

nd th

e re

quire

d fo

rms

in d

etai

l inc

ludi

ng th

e O

ut

Patie

nt D

epar

tmen

t (O

PD) R

egis

ter a

nd th

e St

ock

Card

Ord

er F

orm

.

Page 11: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

1819

Trainer Manual - HCM 02Trainer Manual - HCM 02

Topi

c 1:

Dru

g D

istr

ibut

ion

Syst

em a

nd F

orm

sTo

pic

1: D

rug

Dis

trib

utio

n Sy

stem

and

For

ms

Step

2: E

XPLA

IN:

Th

e St

ock

Card

is a

form

use

d to

kee

p tra

ck o

f the

dru

g an

d su

pplie

s th

at a

re

rece

ived

and

use

d at

the

heal

th c

entre

.

Th

e St

ock

Card

hel

ps u

s to

cal

cula

te th

e Av

erag

e M

onth

ly C

onsu

mpt

ion,

M

inim

um S

tock

Leve

l and

Max

imum

Sto

ck Le

vel f

or e

ach

drug

or s

uppl

y.

O

ne S

tock

Car

d is

fille

d ou

t for

eac

h dr

ug o

r sup

ply.

6. P

ract

ice

– Th

e St

ock

Card

30

min

utes

Trai

ning

Ste

ps

Not

e to

Tra

iner

:Fo

r the

follo

win

g ac

tivity

, div

ide

parti

cipa

nts

into

two

grou

ps.

You

and

your

co-

train

er w

ill e

ach

lead

a g

roup

thro

ugh

the

activ

ity.

Refe

r par

ticip

ants

to p

age

15.

Step

3: A

SK:

How

ofte

n is

the

Stoc

k Ca

rd c

ompl

eted

?

����

����

��

� ��

���

���

����

com

plet

ed e

very

day

or a

t le

ast

ever

y w

eek

.

Not

e to

Tra

iner

:A

sk fo

r an

answ

er

from

par

ticip

ants

.

Yo

u ca

n w

rite

key

wor

ds fr

om

resp

onse

s on

the

flip

char

t. R

efer

pa

rtici

pant

s to

pa

ge 14

.

Step

1:

ACT

IVIT

Y C

– Fi

lling

out

a S

tock

Car

d

Act

ivity

Ste

ps

1) RE

FER

part

icip

ants

to th

e sa

mpl

e st

ock

card

in th

eir m

anua

ls –

pag

e 41

.

2) E

XPLA

IN -

Lets

pra

ctic

e fil

ling

out t

he S

tock

Car

d. T

here

is a

sam

ple

Stoc

k Ca

rd in

you

r Lea

rner

Man

ual o

n pa

ge 4

1. Y

ou’ll

see

that

som

e of

the

sect

ions

at

the

top

are

com

plet

ed (S

ee Tr

aine

r Ann

ex C

).

3) R

EVIE

W (q

uick

ly) t

he c

ompl

eted

sec

tions

, but

spe

nd n

o m

ore

than

one

m

inut

e.

4) E

XPLA

IN -

I will

read

out

som

e ac

tions

and

we

will

also

take

som

e in

form

atio

n fro

m o

ur s

ampl

e O

PD re

gist

ers

(See

Trai

ner A

nnex

D).

For t

he fi

rst a

ctio

n: O

n Fe

brua

ry 1s

t, 20

10, y

ou re

ceiv

e 30

0 do

ses

of

Coar

tem

12 ta

b pa

ckag

es fr

om th

e N

MS

bi-m

onth

ly d

istri

butio

n to

hea

lth

cent

res.

The

vou

cher

num

ber i

s 00

39.

5) A

SK p

artic

ipan

ts h

ow th

is s

houl

d be

reco

rded

on

the

Stoc

k Ca

rd.

Whe

n th

ere

is c

onse

nsus

on

the

corr

ect w

ay to

reco

rd, a

sk p

artic

ipan

ts to

reco

rd it

on

thei

r Sto

ck C

ard.

For t

he n

ext a

ctio

n: W

e ne

ed to

kno

w w

hich

dru

gs a

nd h

ow m

uch

of e

ach

drug

wer

e di

strib

uted

to p

atie

nts.

We

can

find

this

info

rmat

ion

in th

e O

PD

regi

ster

.

(S

ee Tr

aine

r Ann

ex D

).

6) A

SK p

artic

ipan

ts to

turn

to th

e sa

mpl

e O

PD re

gist

ers

on p

age

43 o

f the

ir m

anua

ls a

nd c

ount

how

man

y Co

arte

m 12

tab

pack

ages

wer

e is

sued

for t

he

wee

k of

1 Fe

brua

ry to

7 F

ebru

ary.

7) W

hen

ther

e is

con

sens

us o

n th

e to

tal C

oarte

m 12

tab

pack

ages

issu

ed, a

sk

parti

cipa

nts

how

to re

cord

this

on

thei

r Sto

ck C

ard.

8) W

hen

ther

e is

con

sens

us o

n th

e co

rrec

t way

to re

cord

, ask

par

ticip

ants

to

reco

rd it

on

thei

r Sto

ck C

ard,

incl

udin

g ca

lcul

atin

g th

e ‘b

alan

ce o

n ha

nd’.

9) E

XPLA

IN -

The

‘bal

ance

on

hand

’ is

the

tota

l am

ount

of t

he d

rug

left

in s

tock

af

ter t

he d

rug

has

been

issu

ed to

pat

ient

s.

For t

he n

ext a

ctio

n: H

ow m

any

Coar

tem

12 ta

b pa

ckag

es w

ere

issu

ed fo

r th

e w

eek

of 8

Feb

ruar

y to

14 F

ebru

ary?

(S

ee Tr

aine

r Ann

ex E

– C

ompl

eted

Sto

ck C

ard

for 1

2 ta

b)

10) A

SK p

artic

ipan

ts h

ow to

reco

rd th

is a

nd w

hen

ther

e is

con

sens

us, a

sk

parti

cipa

nts

to re

cord

it o

n th

eir S

tock

Car

d.

Page 12: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

2021

Trainer Manual - HCM 02Trainer Manual - HCM 02

Topi

c 1:

Dru

g D

istr

ibut

ion

Syst

em a

nd F

orm

sTo

pic

1: D

rug

Dis

trib

utio

n Sy

stem

and

For

ms

For t

he n

ext a

ctio

n: O

n 18

Feb

ruar

y, y

ou d

ecid

ed to

take

a p

hysi

cal c

ount

of

all t

he C

oarte

m 12

tab

pack

ages

left

in y

our s

tore

. Yo

u co

unt a

nd s

ee th

at

ther

e ar

e 23

0 do

ses

left.

11)

ASK

par

ticip

ants

how

to re

cord

this

and

whe

n th

ere

is c

onse

nsus

, ask

pa

rtici

pant

s to

reco

rd it

on

thei

r Sto

ck C

ard.

12) C

HEC

K if

all p

artic

ipan

ts h

ave

com

plet

ed th

eir S

tock

Car

d co

rrec

tly.

Ask

pa

rtici

pant

s to

hel

p th

e pe

rson

nex

t to

them

if n

eede

d.

Step

2: E

XPLA

IN:

W

e ca

n us

e th

is to

det

erm

ine

how

man

y dr

ugs

we

are

usin

g in

a m

onth

at t

he

heal

th c

entre

. W

e ca

ll th

is th

e Av

erag

e M

onth

ly C

onsu

mpt

ion.

The

ave

rage

m

onth

ly c

onsu

mpt

ion

also

hel

ps u

s to

det

erm

ine

how

man

y dr

ugs

we

shou

ld

keep

in s

tock

. Th

e av

erag

e m

onth

ly c

onsu

mpt

ion

is th

e av

erag

e co

nsum

ptio

n of

a

drug

ove

r a th

ree

mon

th p

erio

d.

Th

e M

inim

um S

tock

Leve

l is

the

low

est a

mou

nt o

f eac

h dr

ug th

at s

houl

d be

in

stoc

k at

the

heal

th c

entre

. Ke

epin

g a

min

imum

sto

ck le

vel h

elps

to p

reve

nt s

tock

-ou

ts.

The

Min

istry

of H

ealth

reco

mm

ends

a m

inim

um s

tock

leve

l of t

wo-

times

the

aver

age

mon

thly

con

sum

ptio

n.

Th

e M

axim

um S

tock

Leve

l is

the

high

est a

mou

nt o

f eac

h dr

ug th

at s

houl

d be

in

stoc

k at

the

heal

th c

entre

. Ke

epin

g a

max

imum

sto

ck le

vel h

elps

to p

reve

nt a

n ac

cum

ulat

ion

of d

rugs

that

mig

ht s

poil

or e

xpire

bef

ore

they

can

be

used

. Th

e M

inis

try o

f Hea

lth re

com

men

ds a

max

imum

sto

ck le

vel o

f fiv

e-tim

es th

e av

erag

e m

onth

ly c

onsu

mpt

ion.

W

e un

ders

tand

that

it is

diff

icul

t to

calc

ulat

e th

e m

inim

um s

tock

leve

l and

the

max

imum

sto

ck le

vels

of d

rugs

at y

our h

ealth

cen

tres

beca

use

you

have

not

be

en re

ceiv

ing

drug

s re

gula

rly.

How

ever

, as

you

begi

n to

rece

ive

drug

s m

ore

regu

larly

ove

r the

com

ing

mon

ths,

you

’ll be

abl

e to

cal

cula

te y

our a

vera

ge

mon

thly

con

sum

ptio

n, m

inim

um s

tock

leve

l, an

d m

axim

um s

tock

leve

l. It

is

impo

rtant

to k

eep

track

of t

his

info

rmat

ion

in o

rder

to in

form

the

Dis

trict

of t

he

requ

irem

ents

at y

our h

ealth

cen

tre.

Fo

r our

act

iviti

es to

day,

we

have

a s

ampl

e St

ock

Card

that

has

bee

n co

mpl

eted

fo

r a th

ree

mon

th p

erio

d. L

et’s

use

this

to d

eter

min

e th

e av

erag

e m

onth

ly

cons

umpt

ion,

min

imum

sto

ck le

vel,

and

max

imum

sto

ck le

vel.

Thi

s sa

mpl

e St

ock

Card

is o

n pa

ge 4

7 of

you

r Lea

rner

Man

ual.

Step

3: E

XPLA

IN:

To

cal

cula

te th

e av

erag

e m

onth

ly c

onsu

mpt

ion,

we

add

up th

e to

tal d

rugs

issu

ed

to p

atie

nts

from

the

‘Qua

ntity

Out

’ col

umn

for a

per

iod

of th

ree

mon

ths

and

divi

de

this

tota

l by

thre

e.

Not

e to

Tra

iner

:G

o to

you

r com

plet

ed s

tock

car

d on

pag

e 57

, Tra

iner

Ann

ex E

.

Parti

cipa

nts

have

a s

ampl

e St

ock

Card

on

page

47.

Not

e to

Tra

iner

:Re

ceiv

e re

spon

ses

from

the

grou

p.

If

parti

cipa

nts

are

stru

gglin

g w

ith th

e ca

lcul

atio

ns, e

xpla

in a

nd s

how

them

ho

w to

use

the

calc

ulat

or fu

nctio

n on

thei

r mob

ile.

W

hen

ther

e is

agr

eem

ent o

n th

e rig

ht a

nsw

er, r

ecor

d it

on th

e fli

p ch

art.

A

sk p

artic

ipan

ts to

reco

rd th

is a

nsw

er o

n th

eir s

ampl

e St

ock

Card

on

page

47.

Not

e to

Tra

iner

:W

hen

ther

e is

agr

eem

ent o

n th

e rig

ht a

nsw

er, r

ecor

d it

on th

e fli

p ch

art.

Step

4: A

SK:

Wha

t is

the

tota

l of C

oarte

m 12

tab

pack

s is

sued

for t

he m

onth

s of

Feb

ruar

y, M

arch

an

d Ap

ril 2

011?

Step

5: A

SK:

Wha

t is

this

tota

l div

ided

by

3?

Step

6: E

XPLA

IN:

This

is th

e av

erag

e m

onth

ly c

onsu

mpt

ion.

Hav

e yo

u w

ritte

n th

is in

you

r man

uals

?

Page 13: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

2223

Trainer Manual - HCM 02

Topi

c 1:

Dru

g D

istr

ibut

ion

Syst

em a

nd F

orm

s

Trainer Manual - HCM 02

Topi

c 1:

Dru

g D

istr

ibut

ion

Syst

em a

nd F

orm

s

Step

9: A

SK:

Why

is it

impo

rtant

to c

alcu

late

the

min

imum

and

max

imum

sto

ck le

vels

?

Step

7: E

XPLA

IN:

To c

alcu

late

the

min

imum

sto

ck le

vel,

we

mul

tiply

the

aver

age

mon

thly

con

sum

ptio

n by

2.

Wha

t is

the

min

imum

sto

ck le

vel f

or C

oarte

m 12

tab

pack

?

Step

8: E

XPLA

IN:

To c

alcu

late

the

max

imum

sto

ck le

vel,

we

mul

tiply

the

aver

age

mon

thly

co

nsum

ptio

n by

5.

Wha

t is

the

min

imum

sto

ck le

vel f

or C

oarte

m 12

tab

pack

?

Step

10:

EXP

LAIN

:

The

min

imum

and

max

imum

sto

ck le

vels

hel

p us

to d

eter

min

e ho

w m

uch

of e

ach

drug

to o

rder

. W

hen

the

stoc

k ha

s re

ache

d th

e m

inim

um s

tock

leve

l, w

e sh

ould

pl

ace

an o

rder

for m

ore

drug

s. T

he o

rder

pla

ced

shou

ld n

ot e

xcee

d th

e m

axim

um

stoc

k le

vel.

St

ep 2

: EXP

LAIN

:

Ther

e ar

e fo

ur c

ompl

eted

sam

ple

Stoc

k Ca

rds

in y

our L

earn

er M

anua

l on

page

s 49

to

55

for e

ach

of th

e fo

ur w

eigh

t-bas

ed d

oses

of C

oarte

m. T

here

is a

lso

a sa

mpl

e O

rder

For

m th

at h

as b

een

parti

ally

com

plet

ed.

We’

ll us

e th

ese

for t

he fo

llow

ing

activ

ity.

(Trai

ner A

nnex

F 1

- F4)

.

Not

e to

Tra

iner

:W

hen

ther

e is

agr

eem

ent o

n th

e rig

ht a

nsw

er, r

ecor

d it

on th

e fli

p ch

art.

Ask

pa

rtici

pant

s to

reco

rd th

is a

nsw

er th

eir s

ampl

e St

ock

Card

.

Not

e to

Tra

iner

:W

hen

ther

e is

agr

eem

ent o

n th

e rig

ht a

nsw

er, r

ecor

d it

on th

e fli

p ch

art.

Ask

pa

rtici

pant

s to

reco

rd th

is a

nsw

er o

n th

eir s

ampl

e St

ock

Card

.

Not

e to

Tra

iner

:A

sk fo

r res

pons

es fr

om th

e pa

rtici

pant

s. E

xpla

in th

e fo

llow

ing

if th

e an

swer

is

not

pro

vide

d.

7. P

rinci

ples

– T

he O

rder

For

m

5 m

inut

es

Trai

ning

Ste

ps

Step

1: E

XPLA

IN:

N

ow it

’s tim

e to

look

at t

he O

rder

For

m.

This

is a

new

form

from

the

Min

istry

of

Hea

lth.

It is

use

d to

requ

est s

uppl

ies

from

the

Nat

iona

l Med

ical

Sto

res.

In

the

new

‘pus

h sy

stem

’ of d

rug

dist

ribut

ion,

you

hav

e no

t bee

n or

derin

g fo

r su

pplie

s –

you

have

bee

n re

ceiv

ing

pre-

dete

rmin

ed s

uppl

y de

liver

ies

from

the

Nat

iona

l Med

ical

Sto

res

ever

y tw

o m

onth

s. A

s pa

rt of

this

ACT

PRI

ME

rese

arch

st

udy,

we

wou

ld li

ke y

ou to

sta

rt us

ing

the

Ord

er F

orm

to o

rder

for C

oarte

m a

nd

RDTs

.

As

par

t of o

ur re

sear

ch s

tudy

, we

are

supp

ortin

g th

e H

ealth

Sub

-Dis

trict

and

the

Dis

trict

to e

nsur

e th

at th

e or

ders

that

you

pla

ce fo

r Coa

rtem

and

RD

Ts a

re fi

lled

for

the

ten

heal

th c

entre

s en

rolle

d in

our

stu

dy.

H

owev

er, o

rder

s ca

nnot

be

fille

d if

the

Hea

lth S

ub-D

istri

ct a

nd th

e D

istri

ct a

re n

ot

awar

e of

the

Coar

tem

and

RD

Ts n

eede

d at

you

r hea

lth c

entre

. Th

is is

why

you

pl

ay a

ver

y im

porta

nt ro

le in

kee

ping

the

drug

dis

tribu

tion

syst

em o

n tra

ck b

y co

mpl

etin

g th

e O

PD R

egis

ter,

Stoc

k Ca

rd a

nd O

rder

For

m a

ccur

atel

y an

d on

tim

e.

8. P

ract

ice

– Th

e O

rder

For

m

10

min

utes

Trai

ning

Ste

ps

Step

1: E

XPLA

IN:

Whe

n yo

u fin

d th

at y

our d

rug

supp

ly is

get

ting

low

and

ther

e ar

e no

t eno

ugh

drug

s to

last

unt

il th

e ne

xt s

ched

uled

NM

S bi

-mon

thly

dis

tribu

tion,

you

sho

uld

requ

est f

or

addi

tiona

l dru

gs fr

om th

e H

ealth

Sub

-Dis

trict

. To

plac

e th

is o

rder

, you

nee

d to

fill

out

four

cop

ies

of th

e O

rder

For

m. T

his

next

act

ivity

is a

n op

portu

nity

to p

ract

ice

fillin

g ou

t the

Ord

er F

orm

on

page

57

and

59.

Page 14: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

2425

Trainer Manual - HCM 02Trainer Manual - HCM 02

Topi

c 1:

Dru

g D

istr

ibut

ion

Syst

em a

nd F

orm

sTo

pic

1: D

rug

Dis

trib

utio

n Sy

stem

and

For

ms

Step

3: E

XPLA

IN:

Th

e St

ock

Card

for y

ello

w C

oarte

m (6

tab

dose

) on

page

49,

sho

ws

the

stoc

k is

ab

ove

the

max

imum

sto

ck le

vel.

(Trai

ner A

nnex

F 1)

Th

e St

ock

Card

for b

lue

Coar

tem

(12

tab

dose

) on

page

51,

show

s th

e st

ock

is

belo

w th

e m

inim

um s

tock

leve

l. (Tr

aine

r Ann

ex F

2)

Th

e St

ock

Card

for g

reen

Coa

rtem

(18

tab

dose

) on

page

53,

sho

ws

the

stoc

k is

eq

ual t

o th

e m

inim

um s

tock

leve

l. (Tr

aine

r Ann

ex F

3)

Th

e St

ock

Card

for b

row

n Co

arte

m (2

4 ta

b do

se) o

n pa

ge 5

5, s

how

s th

e st

ock

is

alm

ost a

t the

min

imum

sto

ck le

vel.

(Trai

ner A

nnex

F 4

)

Step

5: E

XPLA

IN:

We

shou

ld p

lace

an

orde

r for

blu

e, g

reen

, and

bro

wn

Coar

tem

. W

e sh

ould

not

pl

ace

an o

rder

for y

ello

w C

oarte

m a

t thi

s po

int b

ecau

se w

e do

not

wan

t to

exce

ed

the

max

imum

sto

ck le

vel.

Step

9: E

XPLA

IN:

We

reco

rd ‘7

’ on

the

Ord

er F

orm

und

er ‘Q

uant

ity O

rder

ed’

Step

11:

EXP

LAIN

:

We

will

not b

e co

mpl

etin

g th

e ’p

ack

unit

pric

e’ a

nd ‘t

otal

cos

t’ se

ctio

ns o

n th

e O

rder

Fo

rm fo

r thi

s ac

tivity

. Al

so, f

or n

ow, y

ou d

o no

t nee

d to

com

plet

e th

ese

whe

n yo

u ar

e pl

acin

g yo

ur o

rder

with

the

Hea

lth S

ub D

istri

ct.

How

ever

, in

the

futu

re y

ou m

ay

be a

sked

to c

ompl

ete

thes

e se

ctio

ns b

y th

e M

inis

try o

f Hea

lth.

You

will

be in

form

ed

whe

n yo

u ne

ed to

sta

rt co

mpl

etin

g th

ese

sect

ions

.

Step

10:

ASK

:

Plea

se c

ompl

ete

the

sam

ple

orde

r for

m, o

n pa

ge 5

9 of

you

r man

uals

.

Step

4: E

XPLA

IN:

Whi

ch o

f the

se d

osag

es o

f Coa

rtem

will

you

plac

e an

ord

er fo

r?

Step

6: E

XPLA

IN:

How

do

we

calc

ulat

e ho

w m

uch

of e

ach

Coar

tem

dos

e sh

ould

we

orde

r?

Step

8:

Step

7: E

XPLA

IN:

We

shou

ld o

rder

the

max

imum

sto

ck le

vel m

inus

the

amou

nt o

f the

dru

g w

e ha

ve in

st

ore.

Not

e to

Tra

iner

:G

athe

r mul

tiple

resp

onse

s fro

m p

artic

ipan

ts, t

hen

expl

ain

the

follo

win

g.

Not

e to

Tra

iner

:G

athe

r mul

tiple

resp

onse

s fro

m p

artic

ipan

ts, t

hen

expl

ain

the

follo

win

g.

Not

e to

Tra

iner

:Fo

r the

follo

win

g ac

tivity

, div

ide

parti

cipa

nts

into

two

grou

ps.

Yo

u an

d yo

ur c

o-tra

iner

will

eac

h le

ad a

gro

up th

roug

h th

e ac

tivity

. Ref

er

them

to p

age

21.

ACT

IVIT

Y D

– C

ompl

etin

g th

e or

der f

orm

for 1

2 (B

lue)

coa

rtem

Act

ivity

Ste

ps

1) EX

PLA

IN:

Let’s

try

com

plet

ing

the

Ord

er F

orm

on

page

57

(Trai

ner A

nnex

H)

for t

he 12

-tab

(blu

e) C

oarte

m d

ose.

2) E

XPLA

IN: I

f we

have

55

dose

s in

sto

ck a

nd o

ur m

axim

um s

tock

leve

l is

245,

ho

w m

uch

shou

ld w

e or

der?

3) S

HO

W th

e ca

lcul

atio

n on

the

flip

char

t and

inst

ruct

par

ticip

ants

to c

ompl

ete

the

calc

ulat

ion

in th

e sp

ace

prov

ided

on

the

sam

ple

Ord

er F

orm

on

page

57.

(Tr

aine

r Ann

ex H

)

=

245

– 55

=190

dos

es o

r pac

ks

4) E

XPLA

IN: C

oarte

m c

omes

in b

oxes

of 3

0 pa

cks

and

each

pac

k ha

s 12

tabs

of

Coar

tem

. Thi

s is

the

‘pac

k un

it’ in

dica

ted

on th

e O

rder

For

m.

5) E

XPLA

IN: T

ake

the

amou

nt y

ou n

eed,

190

dose

s an

d di

vide

it b

y 30

190

dose

s /3

0 bo

xes

= 6.

33

6) E

XPLA

IN: A

lway

s ro

und

the

num

ber u

p so

that

you

rece

ive

anot

her f

ull b

ox o

f 30

to m

eet y

our r

equi

rem

ents

.

Page 15: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

2627Trainer Manual - HCM 02

Trainer Manual - HCM 02

Topi

c 1:

Dru

g D

istr

ibut

ion

Syst

em a

nd F

orm

sTo

pic

1: D

rug

Dis

trib

utio

n Sy

stem

and

For

ms

Not

e to

Tra

iner

: G

ive

parti

cipa

nts

5-7

min

utes

to c

ompl

ete

the

Ord

er F

orm

. O

nce

com

plet

e,

ask

parti

cipa

nts

to s

hare

how

they

com

plet

ed th

e fo

rm.

See

if th

ere

is

cons

ensu

s am

ongs

t par

ticip

ants

and

cla

rify

any

diffe

renc

es.

Not

e to

Tra

iner

: A

sk p

artic

ipan

ts to

sha

re th

eir t

houg

hts

and

expe

rienc

es w

ith th

e gr

oup.

Pa

rtici

pant

s m

ay fe

el re

lieve

d th

at th

ey n

ow k

now

how

to c

ompl

ete

thes

e fo

rms.

O

r par

ticip

ants

may

feel

ove

rwhe

lmed

with

all

of th

e ne

w in

form

atio

n.

Bo

th o

f the

se re

actio

ns a

re o

kay.

Not

e to

Tra

iner

: A

sk p

artic

ipan

ts fo

r res

pons

es.

Onc

e yo

u ha

ve c

olle

cted

a fe

w re

spon

ses,

di

rect

par

ticip

ants

to th

e ‘C

heck

list’

in th

eir L

earn

er M

anua

l on

page

23.

Ex

plai

n to

par

ticip

ants

that

ther

e is

a d

uplic

ate

copy

of t

his

chec

klis

t in

Ann

ex

10 o

n pa

ge 6

5 of

thei

r man

uals

so

that

they

can

pin

up

one

copy

at t

heir

heal

th c

entre

to h

elp

them

eac

h tim

e th

ey a

re c

ompl

etin

g th

e fo

rms.

Step

2: E

XPLA

IN:

You

shou

ld a

lway

s try

to c

ompl

ete

thes

e fo

rms

to th

e be

st o

f you

r abi

lity.

As

we

have

lear

ned

toda

y, yo

u pl

ay a

n im

porta

nt ro

le in

the

drug

dis

tribu

tion

syst

em.

Com

plet

ing

thes

e fo

rms

and

com

mun

icat

ing

the

info

rmat

ion

with

the

Hea

lth S

ub-

Dis

trict

and

Dis

trict

is a

n im

porta

nt fi

rst s

tep

in k

eepi

ng th

e dr

ug d

istri

butio

n sy

stem

on

trac

k.

Step

12:

ACT

IVIT

Y E

– Co

mpl

etin

g th

e or

der f

orm

for b

row

n (18

) and

gre

en (2

4) C

oart

em

Act

ivity

Ste

ps

1) D

IVID

E: T

he g

roup

in p

airs

2) C

ompl

ete

the

orde

r fro

m fo

r the

18

tab

(bro

wn)

and

24

tab

(gre

en d

oses

) of

Coa

rtem

.

9. D

iscu

ssio

n

10

min

utes

Trai

ning

Ste

ps

Step

1: A

SK:

Doe

s an

yone

wan

t to

shar

e th

eir r

eact

ions

to fi

lling

in th

e fo

rms?

10. P

lann

ing

10

min

utes

Trai

ning

Ste

ps

Step

1: A

SK:

Let u

s de

velo

p a

chec

klis

t to

help

rem

embe

r how

to c

ompl

ete

the

Stoc

k Ca

rd

and

the

Ord

er F

orm

. W

hat a

re s

ome

of th

e th

ings

we

need

to re

mem

ber w

hen

com

plet

ing

thes

e fo

rms?

Stoc

k Ca

rd C

heck

list

� T

here

is a

Sto

ck C

ard

for e

ach

drug

at t

he h

ealth

cen

tre

� B

e su

re to

com

plet

e a

Stoc

k Ca

rd fo

r Coa

rtem

and

RD

Ts

� C

ompl

ete

the

Stoc

k Ca

rd e

ach

time

drug

s ar

e re

ceiv

ed a

t the

hea

lth c

entre

� C

ompl

ete

the

Stoc

k Ca

rd a

t lea

st w

eekl

y to

det

erm

ine

how

man

y dr

ugs

you

have

left

in s

tock

� A

lway

s re

mem

ber t

o co

mpl

ete

the

‘Bal

ance

on

hand

� C

ompl

ete

a ph

ysic

al c

ount

of t

he d

rugs

left

in s

tock

eve

ry m

onth

Aver

age

Mon

thly

Con

sum

ptio

n=

From

the

OPD

regi

ster

, cou

nt th

e to

tal d

rugs

issu

ed o

ver a

thre

e m

onth

per

iod

and

divi

de b

y th

ree

Min

imum

sto

ck le

vel

= Av

erag

e m

onth

ly c

onsu

mpt

ion

X 2

Max

imum

sto

ck le

vel

= Av

erag

e m

onth

ly c

onsu

mpt

ion

X 5

Page 16: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

2829Trainer Manual - HCM 02

Trainer Manual - HCM 02

Topi

c 1:

Dru

g D

istr

ibut

ion

Syst

em a

nd F

orm

sTo

pic

1: D

rug

Dis

trib

utio

n Sy

stem

and

For

ms

Ord

er F

orm

Che

cklis

t

� C

ompl

ete

the

Ord

er F

orm

whe

n yo

u ha

ve re

ache

d th

e m

inim

um m

onth

ly

cons

umpt

ion

of C

oarte

m o

r RD

Ts a

nd y

ou n

eed

to p

lace

an

orde

r for

mor

e

� A

void

ord

erin

g m

ore

than

you

r max

imum

sto

ck le

vel

� A

lway

s co

mpl

ete

and

sign

the

‘Rec

eipt

dat

e’ w

hen

you

rece

ive

the

orde

r at

your

hea

lth c

entre

� C

ompl

ete

four

cop

ies

of th

e O

rder

For

m

� 1

copy

sta

ys a

t the

hea

lth c

entre

� 3

cop

ies

go to

the

Hea

lth S

ub-D

istri

ct

Qua

ntity

requ

ired

= M

axim

um s

tock

leve

l – b

alan

ce o

n ha

nd s

how

n on

the

Stoc

k Ca

rd

G

ettin

g dr

ugs

to y

our h

ealth

cen

tre is

like

mov

ing

a tra

in a

long

a tr

ack.

The

re

are

diffe

rent

par

ts th

at h

ave

to w

ork

toge

ther

to k

eep

the

train

– th

e dr

ugs

– on

tra

ck a

nd m

ovin

g to

you

r hea

lth c

entre

.

D

rug

dist

ribut

ion

follo

ws

a flo

w o

f act

iviti

es w

ith m

any

diffe

rent

peo

ple

and

orga

niza

tions

invo

lved

. Th

inki

ng o

f the

who

le d

rug

dist

ribut

ion

syst

em h

elps

to

keep

it o

n tra

ck.

In

-cha

rges

pla

y an

impo

rtant

role

in p

rovi

ding

acc

urat

e in

form

atio

n an

d tim

ely

upda

tes

to h

elp

the

drug

dis

tribu

tion

syst

em w

ork

wel

l at y

our h

ealth

cen

tre.

In

-cha

rges

are

invo

lved

in

- Re

ceiv

ing

drug

s

- En

terin

g on

the

stoc

k ca

rd

- Pr

escr

ibin

g an

d gi

ving

to p

atie

nts,

and

reco

rded

on

the

out-p

atie

nt

depa

rtmen

t reg

iste

r

- N

otify

ing

the

HSD

/hea

lth c

entre

IC w

hen

ther

e ar

e st

ock

outs

Th

e O

PD re

gist

er is

an

impo

rtant

form

that

sho

uld

be c

ompl

eted

for a

ll pa

tient

s th

at v

isit

the

heal

th c

entre

.

Th

e St

ock

Card

is a

form

use

d to

kee

p tra

ck o

f the

dru

g an

d su

pplie

s th

at a

re

rece

ived

and

use

d at

the

heal

th c

entre

.

Th

e St

ock

Card

hel

ps to

cal

cula

te th

e av

erag

e m

onth

ly c

onsu

mpt

ion,

min

imum

st

ock

leve

l and

max

imum

sto

ck le

vel f

or e

ach

drug

or s

uppl

y.

Th

e m

inim

um a

nd m

axim

um s

tock

leve

ls h

elp

to d

eter

min

e ho

w m

uch

of e

ach

drug

to o

rder

. W

hen

the

stoc

k ha

s re

ache

d th

e m

inim

um s

tock

leve

l, an

ord

er

for m

ore

drug

s sh

ould

be

plac

ed.

The

orde

r pla

ced

shou

ld n

ot e

xcee

d th

e m

axim

um s

tock

leve

l.

Co

mpl

etin

g th

ese

form

s an

d co

mm

unic

atin

g th

e in

form

atio

n w

ith th

e H

ealth

Sub

-Dis

trict

and

Dis

trict

is a

n im

porta

nt fi

rst s

tep

in k

eepi

ng th

e dr

ug

dist

ribut

ion

syst

em o

n tra

ck.

Sum

mar

y Bo

x –

Dru

g D

istr

ibut

ion

Syst

em &

For

ms

For r

efer

ence

for t

rain

ers

and

lear

ners

Page 17: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

3031

Trainer Manual - HCM 02

Topi

c 1:

Dru

g D

istr

ibut

ion

Syst

em a

nd F

orm

s

Trainer Manual - HCM 02

Topi

c 2:

Kee

ping

trac

k of

dru

g di

strib

utio

n ac

tiviti

es

TOPI

C 2:

KEE

PIN

G T

RACK

OF

DRU

G

DIS

TRIB

UTI

ON

ACT

IVIT

IES

To

tal T

ime:

75

min

utes

Purp

ose:

To in

trodu

ce p

artic

ipan

ts to

the

AD

DAT

and

how

it c

an b

e us

ed to

trac

k is

sues

in th

e dr

ug d

istri

butio

n sy

stem

.

Lear

ning

Out

com

es: B

y th

e en

d of

this

ses

sion

par

ticip

ants

will

:

1) Id

entif

y th

e ac

tiviti

es re

quire

d to

get

dru

gs fr

om th

e D

istri

ct o

r Hea

lth S

ub-

Dis

trict

to th

e he

alth

cen

tre

2) I

dent

ify c

halle

nges

and

sol

utio

ns to

com

plet

ing

drug

dis

tribu

tion

syst

em

activ

ities

3) B

e m

otiv

ated

to k

eep

track

of h

ealth

cen

tre le

vel a

ctiv

ities

in th

e dr

ug

dist

ribut

ion

syst

em

Mat

eria

ls re

quire

d:

Flip

cha

rt M

arke

rs

Tape

A

nnex

I, J,

K.

Trai

ning

met

hods

use

d:

Gro

up D

iscu

ssio

n P

ract

ice

Lec

ture

Page

25

Page 18: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

3233

Trainer Manual - HCM 02

Topi

c 2:

Kee

ping

trac

k of

dru

g di

strib

utio

n ac

tiviti

es

Trainer Manual - HCM 02

Topi

c 2:

Kee

ping

trac

k of

dru

g di

strib

utio

n ac

tiviti

es

Step

2: A

SK:

We

are

goin

g to

con

tinue

talk

ing

abou

t ‘re

d lig

hts’

and

‘gre

en li

ghts

’ for

the

rest

of

the

mod

ule.

We

are

refe

rrin

g to

the

red

and

gree

n lig

hts

on tr

affic

ligh

ts!

Step

4: A

SK:

Wha

t are

som

e of

the

prob

lem

s or

cha

lleng

es y

ou fa

ce?

Step

5: A

SK:

Is th

ere

anyt

hing

you

do

at y

our h

ealth

cen

tre to

kee

p tra

ck o

f the

se p

robl

ems

or

chal

leng

es?

Not

e to

Tra

iner

: A

s a

parti

cipa

nt d

escr

ibes

the

colo

ur o

f the

traf

fic li

ghts

, writ

e th

em o

n a

flipc

hart

as fo

llow

s:

Re

d lig

ht =

sto

p, d

o no

t mov

e

G

reen

ligh

t = g

o, m

ove

Ye

llow

ligh

t = g

o sl

owly,

mov

e sl

owly

Not

e to

Tra

iner

: W

rite

resp

onse

s on

a fl

ip c

hart.

Ref

er p

artic

ipan

ts to

follo

w a

long

on

page

26.

Not

e to

Tra

iner

: F

or th

is a

ctiv

ity y

ou w

ill b

e ha

ndin

g ou

t the

‘Dru

g Su

pply

Act

ivity

’ car

ds –

Tr

aine

r Ann

ex I;

hav

e th

ese

read

y.

Not

e to

Tra

iner

: W

rite

resp

onse

s on

a fl

ip c

hart.

Step

3: E

XPLA

IN:

D

rug

dist

ribut

ion

is ju

st li

ke th

is g

ame

– w

hen

thin

gs a

re w

orki

ng (g

reen

ligh

t),

the

syst

em a

t you

r hea

lth c

entre

mov

es fo

rwar

d an

d pa

tient

s re

ceiv

e th

e rig

ht

treat

men

t.

Bu

t whe

n yo

u ex

perie

nce

a bl

ock

in th

e sy

stem

(red

ligh

t), e

very

thin

g at

you

r he

alth

cen

tre s

tops

and

dru

gs a

re n

ot a

vaila

ble

to c

are

for y

our p

atie

nts.

Le

t’s th

ink

abou

t the

act

iviti

es y

ou d

o to

get

dru

gs fr

om th

e D

istri

ct o

r Hea

lth S

ub-

Dis

trict

to y

our h

ealth

cen

tre.

Step

1: E

XPLA

IN:

Ther

e is

a c

ase

stud

y in

you

r Lea

rner

Man

ual o

n pa

ge 2

6 th

at d

escr

ibes

a

situ

atio

n of

dru

g di

strib

utio

n in

a h

ealth

cen

tre.

First

, I w

ant t

o kn

ow if

this

si

tuat

ion

is fa

milia

r to

you

– ho

w it

com

pare

s w

ith y

our e

xper

ienc

e. T

hen,

we

will

read

the

case

stu

dy to

geth

er a

nd h

ighl

ight

all

of th

e ac

tiviti

es c

ompl

eted

to g

et

drug

s to

the

heal

th c

entre

.

1. In

trodu

ctio

n to

the

topi

c

15

min

utes

Trai

ning

Ste

ps

Step

1:

2. T

hink

ing

abou

t the

topi

c

15

min

utes

Trai

ning

Ste

ps

ACT

IVIT

Y F

– Re

d Li

ght,

Gre

en L

ight

Gam

e

Act

ivity

Ste

ps

1) G

roup

rem

ains

at t

heir

tabl

es.

2) W

hen

the

train

er s

ays

‘red

light

’, th

e pa

rtici

pant

s si

t dow

n.

3) W

hen

the

train

er s

ays

‘gre

en li

ght’,

par

ticip

ants

sta

nd u

p.

4) I

f par

ticip

ants

sit

dow

n w

hen

they

sho

uld

be s

tand

ing,

or s

tand

whe

n th

ey

shou

ld b

e si

tting

, the

y ar

e ou

t of t

he g

ame.

Page 19: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

3435

Trainer Manual - HCM 02

Topi

c 2:

Kee

ping

trac

k of

dru

g di

strib

utio

n ac

tiviti

es

Trainer Manual - HCM 02

Topi

c 2:

Kee

ping

trac

k of

dru

g di

strib

utio

n ac

tiviti

es

Step

4: E

XPLA

IN:

Som

etim

es w

e ha

ve s

ever

al p

robl

ems

that

pre

vent

us

from

hav

ing

drug

s av

aila

ble.

If

we

can

iden

tify

thes

e, w

e ca

n se

e w

hich

one

s w

e m

ay d

o so

met

hing

abo

ut. W

e ar

e ca

lling

thes

e pr

oble

ms

‘red

light

’ iss

ues.

Whe

n th

ere

are

no p

robl

ems,

we

say

ever

ythi

ng is

on

track

, or ‘

gree

n lig

ht’.

Not

e to

Tra

iner

: R

ecei

ve re

spon

ses

and

try a

nd li

nk b

ack

to th

e pr

oble

ms/

chal

leng

es

iden

tifie

d ea

rlier

. Re

fer p

artic

ipan

ts to

pag

e 27

.

Step

2:

ACT

IVIT

Y G

– D

rug

Dis

trib

utio

n Sy

stem

Cas

e St

udy

Act

ivity

Ste

ps

1) A

sk fo

r a p

artic

ipan

t to

read

the

case

stu

dy o

n pa

ge 2

6 ou

t lou

d.

CA

SE S

TUD

Y: J

osep

h is

an

in-c

harg

e of

a h

ealth

cen

tre II

. Th

e bi

-mon

thly

di

strib

utio

n of

dru

gs fr

om N

MS

to th

e D

istri

ct o

ccur

red

last

Frid

ay, b

ut Jo

seph

ha

s no

t hea

rd fr

om th

e H

ealth

Sub

-Dis

trict

abo

ut w

hen

to p

ick

up d

rugs

for

his

heal

th c

entre

. H

e al

so re

aliz

ed th

at h

e ha

s no

mea

ns to

go

and

pick

up

the

drug

s. F

inal

ly, th

e dr

ugs

wer

e br

ough

t to

the

heal

th c

entre

, but

whe

n th

ey a

rriv

ed, J

osep

h sa

w th

at th

e lo

ck o

n th

e st

orag

e cu

pboa

rd w

as b

roke

n so

ther

e w

as n

o se

cure

pla

ce to

sto

re th

e dr

ugs.

Jos

eph

ente

red

the

drug

s he

rece

ived

on

the

Stoc

k Ca

rd.

One

mon

th la

ter,

Jose

ph re

view

ed h

is S

tock

Ca

rds

and

real

ized

that

he

was

nea

ring

the

min

imum

mon

thly

con

sum

ptio

n fo

r Coa

rtem

. Jo

seph

dec

ided

to s

ubm

it a

requ

est f

or re

-sup

ply,

but

saw

that

he

did

not

hav

e a

copy

of t

he ‘O

rder

For

m’.

Als

o, n

one

of th

e ot

her h

ealth

ce

ntre

sta

ff ar

e aw

are

of th

e cu

rren

t am

ount

of C

oarte

m a

vaila

ble

at th

e he

alth

cen

tre.

Step

3: A

SK:

How

doe

s th

is c

ase

stud

y co

mpa

re w

ith y

our o

wn

expe

rienc

es?

Hav

e yo

u ha

d ex

perie

nces

like

this

bef

ore?

Step

5: A

SK:

Can

som

eone

tell

me

wha

t Jos

eph

did

wel

l, w

hat w

as a

‘gre

en li

ght’?

Wha

t Jos

eph

did

well

����

����

����

����

����

he

rece

ived

on

the

Stoc

k Ca

rd

���

����

���

����

Stoc

k Ca

rd

Drug

Sup

ply

activ

ity c

ard

�����

����

��

��

���

���

���

��

leve

ls f

or A

L/

drug

s

Not

e to

Tra

iner

:A

s pa

rtici

pant

s pr

ovid

e th

e ‘g

reen

ligh

t’ ite

ms,

pla

ce th

e co

rres

pond

ing

‘Dru

g Su

pply

act

ivity

’ car

d ne

xt to

the

step

in th

e dr

ug d

istri

butio

n sy

stem

dia

gram

fro

m th

e be

ginn

ing

of th

e m

odul

e (s

ee b

elow

).

Th

e is

sue

and

corr

espo

ndin

g D

rug

Supp

ly a

ctiv

ity a

re a

s fo

llow

s.

Page 20: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

3637

Trainer Manual - HCM 02

Topi

c 2:

Kee

ping

trac

k of

dru

g di

strib

utio

n ac

tiviti

es

Trainer Manual - HCM 02

Topi

c 2:

Kee

ping

trac

k of

dru

g di

strib

utio

n ac

tiviti

es

Step

6: E

XPLA

IN:

Now

, at y

our t

able

s, I’

d lik

e yo

u to

go

back

thro

ugh

the

case

stu

dy a

nd u

nder

line

wha

t you

con

side

r to

be ‘r

ed li

ght’

issu

es.

Then

I’d

like

you

to d

ecid

e w

hat t

ype

of

activ

ity in

the

drug

dis

tribu

tion

syst

em th

e ‘re

d lig

ht’ i

ssue

is.

Jose

ph’s

‘red

light

’ iss

ues i

n th

e cas

e st

udy

���

���

���

� ��

���

��

the

Dis

tric

t or

Hea

lth

Sub

-Dis

tric

t ab

out

when

to

pick

up

drug

s

���

��

� �

���

���

���

pick

up

the

drug

s

����

���

�!�

���

���

���

the

drug

s

����

���

���

���

!"�

��

the

‘Ord

er F

orm

���

���

���

���

��

����

cen

tre

staf

f ar

e

awar

e of

the

curr

ent

amou

nt

of C

oart

em

Drug

Sup

ply

activ

ity

card

�����

���

���

����

���!

���

�!�

from

the

HSD

or H

C IV

/III

����

��!

��

���

���

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hea

lth

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tre

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rtem

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staf

f re

gard

ing

AL/

drug

stoc

ks

Not

e to

Tra

iner

:Pr

ovid

e on

e se

t of t

he ‘D

rug

Supp

ly A

ctiv

ity C

ards

’ (A

nnex

I) to

eac

h ta

ble.

A

llow

5 m

inut

es.

Th

en a

sk th

e gr

oups

to fe

edba

ck th

eir a

nsw

ers

incl

udin

g:

- 1)

the

‘red

light

’ iss

ues

they

und

erlin

ed, a

nd

- 2)

the

corr

espo

ndin

g D

rug

Supp

ly a

ctiv

ity c

ard.

Not

e to

Tra

iner

: W

hen

all o

f the

Dru

g Su

pply

Act

ivity

Car

ds a

re p

lace

d, th

e dr

ug d

istri

butio

n di

agra

m s

houl

d lo

ok li

ke th

is b

elow

:

Dis

trict

Hea

lth O

ffice

(DH

O) r

ecei

ves

drug

s fro

m th

e N

atio

nal M

edic

al S

tore

s (N

MS)

Hea

lth S

ub-D

istri

ct (H

SD) r

ecei

ves

drug

s fro

m th

e D

HO

Hea

lth C

entre

IV re

ceiv

e dr

ugs

fro

m th

e H

SD

Hea

lth c

entre

II/I

IIs re

ceiv

e dr

ugs

from

he

alth

cen

tre IV

s

Dat

e of

dru

g pi

ck-u

p fro

m th

e H

SD o

r H

C IV

/III

Tran

spor

tatio

n of

dru

gs to

hea

lth c

entre

Stor

age

at h

ealth

cen

tre

Dru

g St

ock

Card

sta

tus

Mon

itor S

tock

leve

ls fo

r AL

/ RD

Ts

NM

S Su

pply

or O

rder

for r

e-su

pply

of

AL/

RDTs

, if r

equi

red

Com

mun

icat

ion

with

sta

ff re

gard

ing

AL/

RDT

stoc

ks

Oth

er a

ctiv

ities

this

per

iod

Dru

gs a

re re

ceiv

ed a

t the

hea

lth c

entre

an

d en

tere

d on

a S

tock

Car

d

Dru

gs a

re p

resc

ribed

, giv

en to

pat

ient

s,

and

reco

rded

on

the

out-p

atie

nt

depa

rtmen

t reg

iste

r and

the

Stoc

k Ca

rd

The

HSD

/ h

ealth

cen

ter I

V is

not

ified

w

hen

ther

e ar

e st

ock-

outs

Page 21: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

3839Trainer Manual - HCM 02

Trainer Manual - HCM 02

Topi

c 2:

Kee

ping

trac

k of

dru

g di

strib

utio

n ac

tiviti

esTo

pic

2: K

eepi

ng tr

ack

of d

rug

dist

ribut

ion

activ

ities

Not

e to

Tra

iner

: G

o to

the

AD

DAT

(Tra

iner

Ann

ex J)

and

refe

r par

ticip

ants

to p

age

61 in

th

e Le

arne

r Man

ual a

nd g

ive

parti

cipa

nts

1-2

min

utes

to re

ad it

ove

r.

Rem

embe

r, th

e A

DD

AT is

a n

ew to

ol, s

o th

e pa

rtici

pant

s w

ill n

eed

som

e tim

e to

get

fam

iliar

with

it.

Not

e to

Tra

iner

: F

or th

e ne

xt a

ctiv

ities

, div

ide

the

grou

p in

to tw

o an

d us

e yo

ur c

o-tra

iner

to

lead

eac

h ha

lf th

e gr

oup

thro

ugh

the

activ

ity.

A

sk p

artic

ipan

ts to

turn

to th

eir A

DD

AT in

the

Lear

ner M

anua

l, pa

ge 6

1 and

co

mpl

ete

the

AD

DAT

toge

ther

with

you

as

you

all w

ork

thro

ugh

the

activ

ity.

Fo

r eac

h ac

tivity

on

the

AD

DAT

wor

k th

roug

h th

e fo

llow

ing

step

s. M

ake

sure

th

at e

very

one

in th

e gr

oup

has

unde

rsto

od.

Ther

e m

ight

be

som

e co

nfus

ion,

so

go

slow

and

be

sure

eve

ryon

e ha

s an

opp

ortu

nity

to a

sk a

ny q

uest

ions

. Re

fer t

o th

e sa

mpl

e A

DD

AT Tr

aine

r Ann

ex J.

Step

3: E

XPLA

IN:

Fo

r Jos

eph’

s ca

se s

tudy

, we

have

cre

ated

one

type

of c

heck

list.

It li

sts

all o

f the

ac

tiviti

es w

e id

entif

ied

in th

e ca

se s

tudy

. It

uses

a ‘g

reen

’, ‘ye

llow

’, ‘re

d’ s

yste

m to

he

lp u

s un

ders

tand

if th

e ac

tivity

is:

- G

reen

= o

n tra

ck

- Ye

llow

= m

ovin

g sl

owly,

som

e w

ork

is re

quire

d to

get

the

activ

ity o

n tra

ck

- Re

d =

not o

n tra

ck, m

uch

wor

k is

requ

ired

to g

et th

e ac

tivity

on

track

W

e ar

e ca

lling

this

che

cklis

t the

ACT

Dru

g D

istri

butio

n As

sess

men

t Too

l (AD

DAT

)

Not

e to

Tra

iner

: R

ecei

ve re

spon

ses

from

par

ticip

ants

. Re

fer p

artic

ipan

ts to

pag

e 29

.

Step

2: A

SK:

H

ow d

o yo

u fe

el a

bout

usi

ng a

che

cklis

t to

keep

trac

k of

the

activ

ities

you

co

mpl

ete

to k

eep

the

drug

dis

tribu

tion

syst

em w

orki

ng?

Step

2:

Step

1: E

XPLA

IN:

In

our

cas

e st

udy,

ther

e w

ere

eigh

t act

iviti

es re

quire

d to

get

dru

gs to

the

heal

th

cent

re.

O

ne w

ay to

thin

k ab

out a

ll of

thes

e ac

tiviti

es is

to c

reat

e a

chec

klis

t. A

che

cklis

t he

lps

us to

kee

p tra

ck o

f all

the

wor

k w

e ha

ve d

one,

or n

eed

to d

o, to

com

plet

e a

task

.

3. P

rinci

ples

10

min

utes

Trai

ning

Ste

ps

Step

1: E

XPLA

IN:

Le

t’s s

ee h

ow w

e co

uld

use

this

che

cklis

t, th

e AD

DAT

, to

help

Jose

ph k

eep

track

of

his

activ

ities

.

4. P

ract

ice

15

min

utes

Trai

ning

Ste

ps

ACT

IVIT

Y H

– D

rug

Dis

trib

utio

n Sy

stem

Cas

e St

udy

Act

ivity

Ste

ps

1) A

SK fo

r a p

artic

ipan

t to

iden

tify

the

issu

e fro

m th

e ca

se s

tudy

.

2) T

hen

desc

ribe

how

you

wou

ld re

cord

it o

n th

e A

DD

AT b

y w

ritin

g th

e de

scrip

tion

on th

e fli

p ch

art.

Ask

par

ticip

ants

to d

o th

e sa

me

on th

eir A

DD

AT.

3) A

SK p

artic

ipan

ts h

ow th

ey w

ould

reso

lve

the

issu

e.

4) T

here

may

be

seve

ral d

iffer

ent w

ays

to re

solv

e th

e is

sue.

5) P

ICK

one

of th

e an

swer

s an

d de

scrib

e ho

w y

ou w

ould

reco

rd it

on

the

AD

DAT

by

writ

ing

the

desc

riptio

n on

the

flip

char

t.

6) A

SK p

artic

ipan

ts to

do

the

sam

e on

thei

r AD

DAT

.

Page 22: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

4041

Trainer Manual - HCM 02

Topi

c 2:

Kee

ping

trac

k of

dru

g di

strib

utio

n ac

tiviti

es

Trainer Manual - HCM 02

Topi

c 2:

Kee

ping

trac

k of

dru

g di

strib

utio

n ac

tiviti

es

Dru

g Su

pply

Act

ivity

Stat

us &

Des

crip

tion

Reso

lutio

nTh

e da

te o

f dru

g pi

ck-u

p fro

m th

e H

SDYe

llow

: kno

w d

rugs

hav

e ar

rived

, but

hav

en’t

been

to

ld to

pic

k th

em u

p

Call

the

Hea

lth S

ub-D

istri

ct

to a

rran

ge a

dat

e to

pic

k up

th

e dr

ugs

Tran

spor

tatio

n fo

r dru

gs

from

HSD

to h

ealth

cen

treRe

d: th

ere

is n

o w

ay to

pic

k up

the

drug

sU

se m

oney

from

the

PHC

fund

to s

end

a bo

da to

pic

k th

e dr

ugs

Stor

age

of d

rugs

at t

he

heal

th c

entre

?Ye

llow

: the

re is

no

lock

for

the

stor

age

cupb

oard

Use

mon

ey fr

om th

e PH

C fu

nd to

buy

a lo

ckTh

e St

ock

Card

Gre

en: t

he d

rug

stoc

k-ca

rd

has

been

com

plet

e fo

r all

dose

s of

Coa

rtem

No

need

for a

ctio

n.

Cont

inue

to u

se a

nd

mon

itor t

he d

rug

Stoc

k Ca

rdSt

ocks

for A

L /

RDTs

Yello

w: s

tock

s ar

e ne

arin

g th

e m

inim

um c

onsu

mpt

ion

and

an o

rder

is re

quire

d

Det

erm

ine

the

amou

nt to

be

ord

ered

bas

ed o

n th

e St

ock

Card

NM

S Su

pply

or O

rder

for

re-s

uppl

y of

AL/

RDTs

, if

requ

ired

Red:

no

orde

r for

m

avai

labl

e to

ord

er fr

om th

e D

istri

ct

Ask

for a

cop

y of

the

Ord

er

Form

from

the

HSD

Com

mun

icat

ion

with

sta

ff re

gard

ing

AL/

RDT

stoc

ksRe

d: th

e st

aff d

o no

t kno

w

how

muc

h Co

arte

m is

left

Hav

e a

10 m

inut

e m

eetin

g w

ith h

ealth

wor

kers

to

revi

ew th

e am

ount

of

Coar

tem

ava

ilabl

e an

d w

hen

the

next

sto

ck is

ex

pect

ed

7) A

SK th

e pa

rtici

pant

s to

rem

ain

in th

eir t

wo

grou

ps.

Step

3: E

XPLA

IN:

Jose

ph’s

case

stu

dy w

as a

goo

d ex

ampl

e to

get

us

thin

king

abo

ut th

e ‘re

d’, ‘

gree

n’

and

‘yello

w’ i

ssue

s. T

here

are

man

y m

ore.

We

have

cre

ated

a c

hart

of s

ome

othe

r ex

ampl

es; t

his

in o

n pa

ge 6

3 of

you

r Lea

rner

Man

ual (

Trai

ner A

nnex

K).

Rem

embe

r, th

e AD

DAT

is ju

st o

ne ty

pe o

f che

cklis

t. Y

ou m

ay fi

nd a

noth

er fo

rmat

or

list t

hat w

orks

bet

ter f

or y

ou a

t you

r hea

lth c

entre

.

Hom

e ac

tivity

On

page

30

you

will

find

an a

ctiv

ity to

do

at h

ome.

We

enco

urag

e yo

u to

look

at

this

cha

rt af

ter t

he tr

aini

ng to

see

if it

com

pare

s to

you

r exp

erie

nces

at y

our h

ealth

ce

ntre

.

- D

o yo

u fa

ce th

ese

sam

e is

sues

at y

our h

ealth

cen

tre?

- D

o yo

u ag

ree

with

the

reso

lutio

n lis

ted?

- W

hat w

ould

you

do

diffe

rent

ly?

- W

hat o

ther

act

iviti

es w

ould

you

like

to k

eep

track

of?

Step

2: E

XPLA

IN:

Id

entif

ying

and

kee

ping

trac

k of

the

issu

es is

a v

ery

impo

rtant

firs

t ste

p in

im

prov

ing

the

drug

dis

tribu

tion

syst

em.

It

may

als

o be

pos

sibl

e to

find

mor

e pe

rman

ent s

olut

ions

to p

robl

ems

that

oc

cur f

requ

ently

. It

may

eve

n be

pos

sibl

e to

use

you

r tra

ckin

g re

ports

to

dem

onst

rate

you

r cha

lleng

es to

the

Hea

lth S

ub-D

istri

ct o

r Dis

trict

, whi

ch c

an

help

them

to k

now

the

best

way

s to

hel

p yo

u.

5. D

iscu

ssio

n

10

min

utes

Trai

ning

Ste

ps

Step

1: A

SK:

Wha

t can

you

see

mig

ht b

e th

e be

nefit

s to

you

as

in-c

harg

es if

you

are

abl

e to

kee

p tra

ck o

f act

iviti

es y

ou d

o at

you

r hea

lth c

entre

s?

6. P

lann

ing

10

min

utes

Trai

ning

Ste

ps

Step

1: A

SK:

H

ow c

ould

you

kee

p tra

ck o

f the

dru

g di

strib

utio

n sy

stem

act

iviti

es a

t you

r hea

lth

cent

re?

Pl

ease

wor

k w

ith o

ther

s at

you

r tab

le u

sing

the

Activ

ity S

heet

on

page

31 a

nd 3

2 in

you

r Lea

rner

Man

ual t

o de

velo

p yo

ur o

wn

drug

dis

tribu

tion

syst

em c

heck

list f

or

your

hea

lth c

entre

. Yo

u co

uld

use

the

chec

klis

t fro

m to

day’s

act

iviti

es o

r you

cou

ld

chan

ge it

to b

ette

r sui

t you

r nee

ds a

nd e

xper

ienc

es.

- W

hat d

rug

dist

ribut

ion

activ

ities

wou

ld y

ou li

ke to

kee

p tra

ck o

f?

- W

hen

wou

ld y

ou u

se y

our c

heck

list?

- H

ow c

ould

you

use

this

che

cklis

t to

mak

e im

prov

emen

ts to

the

way

you

id

entif

y an

d re

solv

e is

sues

?

- W

hat w

ould

you

like

you

r che

cklis

t to

look

like

?

Not

e to

Tra

iner

: E

ncou

rage

par

ticip

ants

to p

rovi

de a

s m

any

answ

ers

as p

ossi

ble.

Pro

be

gene

ral r

espo

nses

(for

exa

mpl

e if

parti

cipa

nts

say,

‘it i

s go

od’)

to a

sk h

ow it

m

ight

cha

nge

wha

t the

y cu

rren

tly d

o an

d ex

perie

nce.

Page 23: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

4243Trainer Manual - HCM 02

Trainer Manual - HCM 02

Topi

c 2:

Kee

ping

trac

k of

dru

g di

strib

utio

n ac

tiviti

es

Not

e to

Tra

iner

: G

ive

parti

cipa

nts

10 m

inut

es to

wor

k w

ith o

ther

s at

thei

r tab

le to

com

plet

e th

e A

ctiv

ity S

heet

.

M

ove

betw

een

grou

ps a

nd o

ffer s

ugge

stio

ns if

pra

ctic

al.

For e

xam

ple:

W

hen

wou

ld y

ou u

se y

our c

heck

list?

- Ke

ep c

ompl

eted

che

cklis

ts in

a fo

lder

or b

ox fi

le fo

r eas

y ac

cess

eac

h m

onth

- Pi

ck a

day

of t

he w

eek

/ m

onth

to re

view

the

chec

klis

t

H

ow c

ould

you

use

this

che

cklis

t to

mak

e im

prov

emen

ts to

the

way

yo

u id

entif

y an

d re

solv

e is

sues

?

- A

lway

s re

view

last

mon

ths’

che

cklis

t w

hen

com

plet

ing

the

curr

ent

chec

klis

t

- Ke

ep tr

ack

of th

e is

sues

and

see

if th

e sa

me

issu

es k

eep

occu

rrin

g

- M

ake

a lis

t of t

he m

ost c

omm

on a

ctiv

ities

that

cau

se p

robl

ems

and

disc

uss

with

oth

er in

-cha

rges

or a

repr

esen

tativ

e fro

m th

e H

ealth

Sub

-D

istri

ct

Conc

lusi

on

D

rug

dist

ribut

ion

is ju

st li

ke th

is g

ame

– w

hen

thin

gs a

re w

orki

ng (g

reen

ligh

t),

the

syst

em a

t you

r hea

lth c

entre

mov

es fo

rwar

d an

d pa

tient

s re

ceiv

e th

e rig

ht

treat

men

t.

W

hen

you

expe

rienc

e a

bloc

k in

the

syst

em (r

ed li

ght),

eve

ryth

ing

at y

our h

ealth

ce

ntre

sto

ps a

nd d

rugs

are

not

ava

ilabl

e to

car

e fo

r you

r pat

ient

s.

A

che

cklis

t hel

ps u

s to

kee

p tra

ck o

f all

the

wor

k w

e ha

ve d

one,

or n

eed

to d

o,

to c

ompl

ete

a ta

sk.

A

che

cklis

t lis

ts a

ll of

the

activ

ities

we

iden

tifie

d in

the

case

stu

dy.

It us

es a

‘g

reen

’, ‘y

ello

w’,

‘red’

sys

tem

to h

elp

us u

nder

stan

d if

the

activ

ity is

:

- G

reen

= o

n tra

ck

- Ye

llow

= m

ovin

g sl

owly,

som

e w

ork

is re

quire

d to

get

the

activ

ity o

n tra

ck

- Re

d =

not o

n tra

ck, m

uch

wor

k is

requ

ired

to g

et th

e ac

tivity

on

track

Th

e A

CT D

rug

Dis

tribu

tion

Ass

essm

ent T

ool (

AD

DAT

) che

cklis

t is

one

kind

of

chec

klis

t. In

-cha

rges

can

dev

elop

new

che

cklis

ts a

s ne

eded

to m

eet s

peci

fic

heal

th c

entre

nee

ds.

Sum

mar

y Bo

x –

Dru

g D

istr

ibut

ion

Syst

em &

For

ms

For r

efer

ence

for t

rain

ers

and

lear

ners

CON

CLU

SIO

N

Tota

l Tim

e: 5

min

utes

Purp

ose:

To c

lose

the

HCM

02

train

ing

and

rece

ive

any

ques

tions

or a

ddre

ss a

ny

ques

tions

in th

e pa

rkin

g lo

t.

Mat

eria

ls re

quire

d:

Flip

cha

rt M

arke

rs

Tape

Trai

ning

met

hods

use

d:

Trai

ner e

xpla

natio

n

Page

35

5 m

inut

es

Trai

ning

Ste

ps

Step

1: E

XPLA

IN:

This

is n

ow th

e en

d of

the

sess

ion

and

an o

ppor

tuni

ty fo

r you

to a

sk a

ny q

uest

ions

an

d fo

r me

to a

nsw

er a

ny q

uest

ions

in th

e pa

rkin

g lo

t.

Step

2: A

SK:

Let’s

look

bac

k at

our

lear

ning

out

com

es in

our

Lear

ner M

anua

l on

page

9.

Doe

s an

yone

hav

e an

y co

mm

ents

or q

uest

ions

abo

ut w

hat w

e ha

ve c

over

ed to

day?

Doe

s an

yone

hav

e an

y co

mm

ents

or q

uest

ions

abo

ut w

hat w

e ha

ve c

over

ed

toda

y? P

leas

e co

mm

ent o

n w

hat y

ou th

ink

help

ed y

ou le

arn

wel

l, an

d w

hich

poi

nts

may

stil

l be

uncl

ear.

Not

e to

Tra

iner

: M

ake

a no

te o

f any

sug

gest

ions

or q

uerie

s in

you

r man

ual a

nd fo

llow

up

on

thes

e fo

r the

nex

t mod

ule

whe

re p

ossi

ble.

A

ddre

ss a

ny n

ew q

uest

ions

.

A

nsw

er a

ny q

uest

ions

stil

l wai

ting

in th

e pa

rkin

g lo

t.

Page 24: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

4445

Trainer Manual - HCM 02

Conc

lusi

on

Step

3: E

XPLA

IN:

Th

ank

you

for p

artic

ipat

ing

toda

y!

Sh

arin

g yo

ur e

xper

ienc

e an

d in

sigh

t has

bee

n ve

ry h

elpf

ul a

nd in

form

ativ

e.

Plea

se u

se th

e Le

arne

r’s M

anua

l reg

ular

ly to

revi

ew w

hat y

ou h

ave

lear

ned.

D

iscu

ss a

ny c

halle

nges

with

you

r col

leag

ues;

they

will

be m

ost h

elpf

ul fo

r fin

ding

so

lutio

ns to

pro

blem

s an

d ch

alle

nges

at y

our h

ealth

cen

tre. G

oodb

ye.

Trainer Manual - HCM 02

Ann

exA

nnex

A

- Pre

-pre

pare

d D

rug

D

istri

butio

n St

eps

47

Ann

ex B

- B

lank

Sto

ck C

ard

49

Ann

ex C

- C

ompl

eted

sto

ck c

ard

for 1

2 ta

b 5

1

Ann

ex D

- H

MIS

OPD

Reg

iste

r 53

Ann

ex E

- C

ompl

eted

sto

ck c

ard

for 1

2 ta

b 5

7

Ann

ex F

-1 -

Com

plet

ed s

tock

car

d fo

r 6 ta

b 59

Ann

ex F

-2 -

Com

plet

ed s

tock

car

d fo

r 12

tab

61

Ann

ex F

-3 -

Com

plet

ed s

tock

car

d fo

r 18

tab

63

Ann

ex F

-4 -

Com

plet

ed s

tock

car

d fo

r 24

tab

65

Ann

ex G

- C

ompl

eted

Ord

er F

orm

67

Ann

ex H

- B

lank

Ord

er F

orm

69

Ann

ex I

- D

rug

Supp

ly A

ctiv

ity C

ards

71

Ann

ex J

- A

DD

AT D

rug

Dis

tribu

tion

A

sses

smen

t Too

l 75

Ann

ex K

- A

DD

AT C

hart

77

Your

Not

es

A go

od p

lace

to w

rite

the

nam

es o

f par

ticip

ants

or q

uest

ions

that

aris

e.

Page 25: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

4647

Ann

ex A

- P

re-p

repa

red

Dru

g D

istr

ibut

ion

Step

s

Hea

lth S

ub-D

istri

ct (H

SD) r

ecei

ves

drug

s

from

the

DH

O

Dis

trict

Hea

lth O

ffice

(DH

O) r

ecei

ves

drug

s fro

m th

e N

atio

nal M

edic

al S

tore

s (N

MS)

Hea

lth c

entre

II/I

IIs re

ceiv

e dr

ugs

fro

m h

ealth

cen

tre IV

s

Dru

gs a

re re

ceiv

ed a

t the

hea

lth c

entre

an

d en

tere

d on

a S

tock

Car

d

Dru

gs a

re p

resc

ribed

, giv

en to

pat

ient

s,

and

reco

rded

on

the

out-

patie

nt

depa

rtmen

t reg

iste

r

Hea

lth C

entre

IVs

rece

ive

drug

s fro

m th

e H

SD

Hea

lth C

entre

IVs

rece

ive

drug

s fro

m th

e H

SD

Page 26: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

4849

Ann

ex B

- S

tock

Car

d -

Blan

k

ST

OC

K C

AR

D

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alth

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gth

):

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ize:

It

em C

od

e N

o:

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ecia

l sto

rag

e co

nd

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ns:

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nit

of

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e:

AM

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ks

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Page 27: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

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Page 29: Health Centre Management (HCM 02) Drug Supply · Centre Management – Drug Supply Management. 2 3 Trainer Manual - HCM 02 Trainer Manual - HCM 02 Self-observation Activities - Welcome

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ActivityGreenYellowHow to resolveRedHow to resolveThe date of drug pick-up from the HSD

− I know the date to pick drugs from HCI

− Drugs have arrived but I have not been told to pick them

− I have not received the date of the next NMS supply so I can’t plan to pick drugs

− Call/visit the HCIV to arrange a date for pick-up

− Call/visit/ask the HCIV for the next scheduled NMS supply date to help you plan your orders

− No one is available to tell me when to pick drugs

− Call/visit the HCIV to find someone to speak with, or leave a message

− Follow-up regularly and document you attempts to make contact

Transportation for drugs from HSD to health centre

− The HCIV is delivering the drugs

− I am using PHC Fund to take a boda to pick drugs

− I have not budgeted the PHC Fund to pick the drugs

− I have a boda but no fuel to pick the drugs

− The rains are too much and I can’t pick the drug using a boda like I usually do

− Use the ‘contingency’ from your PHC Fund budget to pay for the boda, get a receipt

− Explain the situation to the HCIV to see if they can help by sending the drugs in a truck

− The road is washed-out and there is no transportation to/from HCIV

− My boda/bike is broken and there are no funds for repairs, so I can’t pick the drugs

− Ask the HCIV to safely store your drugs until you can collect/transport them

− Explain the situation to the HCIV to see if they can help by sending the drugs in a truck

Storage of drugs at the health centre

− The storage cupboard is clean and secure

− The storage cupboard has no lock

− The storage space is always flooded so drugs spoil

− The storage cupboard is full

− Use the PHC Fund to purchase a lock

− Use the PHC Fund to get shelves made for the storage space to keep the drugs off the ground (or use benches, crates, etc)

− Clean the storage cupboard to removed expired drugs and drug/supplies that are never used

− There is no secure storage place at the health centre

− I can not leave the drugs at the health centre because there are thieves at night

− The storage place was burgled

− Use the PHC Fund to purchase a lock box or small cupboard for storage

− See if there are steps you can take to make the health centre more safe. Ask a staff member to witness you transporting the drugs.

− Make a report to the HCIV about the burglary. See how you can prevent the burglary in the future

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ActivityGreenYellowHow to resolveRedHow to resolveThe Stock Card− The Stock Card is

complete for all doses of Coartem and all RDTs

− The Stock Card is up to date as of this week

− Only some of the Stock Cards are complete

− The Stock Card(s) has not been updated

− I lost my mobile so I can’t do the Stock Card calculations

− Plan for a day in the week to complete/update the Stock Cards

− Ask to borrow a mobile, purchase a calculator for the health centre with the PHC Fund

− The Stock Card(s) is lost/missing

− I do not have copies of the Stock Card

− Start a new Stock Card using the OPD or a previous Stock Card to calculate the AMC, min/max stock levels.

− Use the PHC Fund to make copies, or draw a version of the Stock Card in a notebook

Stocks for AL/RDT− All Coartem is in stock− There is enough

Coartem/RDT to last until the next NMS distribution

− Coartem/RDTs are nearing/have reached the minimum monthly consumption

− I do not know how many drugs are in stock, but I think there will be a stock-out soon

− Use Stock Card to determine how much Coartem/RDT to order

− Use your last Order Form from to estimate how many drugs you will need for this order

− There is a stock out − The health centre was

burgled /flooded/damage and stocks were lost

− Place an order for Coartem/AL immediately. Determine why there was a stock-out (order not placed in time, previous order insufficient) to prevent the stock-out in the future

− Report the damage to the HCIV. Make an order to replace the stocks of Coartem/RDTs.

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ActivityGreenYellowHow to resolveRedHow to resolveNMS Supply or Order for re-supply of AL/RDTs, if required

− Order for re-supply of AL/RDTs placed

− NMS supply / or Order received this month

− NMS supply is delayed− I placed my order for

re-supply of Coartem late and there may be a stock-out

− I placed my order but the HCIV said it was not received

− Ask the HCIV when the NMS supply is expected. Determine if you have enough Coartem/RDTs to last, and place an order if required

− Confirm with the HCIV that the Order Form was not received, then make a new copy of the Order Form from your files and send

− NMS supply did not arrive

− I have not ordered for re-supply of Coartem/RDTs

− I placed my order by phone so it was not recorded/filled

− Ask the HCIV if the NMS supply is expected soon. Determine if you have enough Coartem/RDTs to last, and place an order if required

− Determine why you did not place the order (no Stock Card, no Order Form, I was away) to ensure you prevent this next time. Place an order for re-supply of Coartem/RDTs

Communication with staff regarding drug/AL/RDT stocks

− There is regular communication between staff about stocks

− I am the only staff person!

− I am not here when the other staff are so I can not communicate with them

− Write a message in a note book, or place it on the wall, so that the staff can read it when they are at the health centre

− I planned a meeting, but staff did not attend

− Ask staff why they were not able to attend, plan together for another meeting

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ActivityGreenYellowHow to resolveRedHow to resolveOther activities this period

− I met with the HCIV about the drug supply. I wrote notes and filed with the ADDAT.

− I attended training on supply management. I told my co-workers what I learned.

− The volunteer cleaned the storage cupboard. We removed expired medications and moved soon-to-expire medications to the front of the shelves.

− A politician came to visit. I showed him our stocks and Stock Cards. He was impressed.

− − − −

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84

The ACT PRIME Study Infectious Diseases Research Institute, Uganda The ACT Consortium, United Kingdom

Date of publication: 2011 Technical Support on Manual Development provided by:

WellSense International Public Health Consultants

www.wellsense-iphc.com

Manual designed by: Spot On Design

www.spoton.biz

International Public Health Consultants

The ACT PRIME Study

Infectious Disease Research Collaboration, Uganda.ACT Consortium, London School of Hygiene & Tropical Medicine, UK.