head office: via santa margherita, 12, milan - italy · · 2011-06-03head office: via santa...

UniCredit Management Consultancy

UniCredit Management ConsultancyHead Office: Via Santa Margherita, 12, Milan - ItalyMunich Branch: Am Tucherpark, 16, Munich - GermanyVienna Branch: Lassallestrasse, 5, Vienna - Austria

E-mail: [email protected]

http://www.unicredit.it

March 2011

Our Commitment is Our

Strength

We are strongly committed to

attain our mission, by

leveraging the unique

combination of deep

knowledge of the Group and

first-class consultancy

experience.

Welcome to UniCredit

Management Consultancy:

shared aspirations,

tangible solutions.


The first and maybe biggest step towardsachieving a goal is already done whencommitting to it.

It is a powerful notion which leads to successfulexecution, let the goal be serving our clients orworking together with our colleagues.

I am proud to work in an environment wherecommitment comes naturally!

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»

TimeaConsultant

Contents


Our Mission and Values

Our Positioning

Our Projects

Our Work Environment

Our People

What Makes Us Different

UniCredit - At a Glance

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6

8

10

12

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19

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UniCredit Management Consultancy - Contents 3

About us


UniCredit ManagementConsultancy is a strategic Unit setup in 2007.

Due to its strategic relevance, theUnit has been positioned as a directreport of the UniCredit ChiefOperating Officer, Mr. PaoloFiorentino.

The Unit is part of the HoldingCompany and aims to create a centreof excellence for strategic consultingand talent management at theservice of all UniCredit Divisions.

Average age 321

Women 45%1

1 As of 1st March 2011

UniCredit Management Consultancy - About us4

EMPLOYEES: 67 coming from 9 different Countries1

BRANCHES: 31

Milan, Munich, Vienna

UniCredit Management Consultancy - About us 5

EMPLOYEES BY BACKGROUND (%)

A melting pot from UniCredit world, leading consultancyfirms and top universities



Our mission is to support the Group’s growth by becoming the preferred strategic and managementconsulting choice for the bank, while attracting and developing talents of UniCredit.

UniCredit Management Consultancy is governed by its core principles deeply rooted in UniCredit values:

UniCredit Management Consultancy - Our Mission and Values6

Within UniCredit Management Consultancy, corporate values rule day by day decisions as well as long termstrategy.

Living these values allows the team to be an independent, trustful partner, able to provide high qualityconsultancy services on delicate, complex, cross divisional key projects.

The opportunity to work on challenging projects insmall teams, working in close contact with talented,young and experienced colleagues with differentbackgrounds, frequently refreshing project topic andteam members, definitely has a positive impact on theworking environment and on the relations betweencolleagues.

You can be sure that in the office there will always besomebody to support you, to have a dinner with, to gosailing together and to become friends, who knows,maybe for all your lifetime.

Indeed, in order to keep this work-life balance anysocializing activities are warmly welcomed by thepeers regardless of hierarchy.

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FrancescaConsultant

UniCredit Management Consultancy - Our Mission and Values 7

Our Positioning

Our Service Range

UniCredit Management Consultancy provides consultancy services to the Group in four major areas: strategy,organizational issues, process redesign and program management, by leveraging on best practices within theGroup.

UniCredit Management Consultancy - Our Service Range8

Strategic positioning of Units in the relevantmarket; market entry/growth strategies forBusiness Units

Realization of divisionalization across the Group;segmentation according to Group target businessmodel; global business line activation;reorganization enforcing Group model. Redesign ofprocesses to realize efficiencies and to ensureeffectiveness

Definition of structures and models for supportingbusiness strategies at Group and Business Unitlevel

Design and management of transformationprograms for pre- and post-closing; integrationmanagement in specific business and operationalUnits

Business strategies and market positioning Organizational design and process optimization

Business architectures and corporate modeling Change management

Service range

It’s really incredible to work with such a pool of charismatic and talented people, really smart and withand never ending energy and commitment to the work and to the clients.

I really get energy from my job!

I have the daily opportunity to face with the team members extraordinary job challenges, to reinforce myproject mindset, to increase my capabilities and especially to train my brain continuously!

I really appreciate the opportunity to have a great and daily exposure to Group Senior Management, tolearn their strategic way of thinking and receive suggestions on how to move from execution to Groupstrategy.

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BarbaraEngagement Manager

UniCredit Management Consultancy - Our Service Range 9

Daily challenges from all the business areas and countries

Our Projects

UniCredit Management Consultancy has already successfully completed a number of highly relevant projectswithin UniCredit.

Since 2007 we developed projects in several countries: Italy, Germany and Austria as well as Poland, Turkey,Russia, Hungary, Slovakia, Romania, Bulgaria, Croatia, Ukraine and Czech Republic.

The Unit has been serving the three Strategic Business Areas (Retail, Corporate, Investment Banking & PrivateBanking and Global Banking Services) of the Group; six Competence Lines out of seven (Organization, ChiefFinancial Officer - CFO, Credit Risk Officer - CRO, Audit, Legal & Compliance and Human Resources) and theunit named “CEE Divisionalization program” which coordinates the activities referred to the Divisionalization ofthe CEE countries.

We completed projects in the following fields:

Business / revenues development: projects aimed at at increasing banking services revenues, margins andprofitability from final customers (example: Launch the non –profit bank of Retail Italy Division, Revenueboost project for Corporate clients in CEE countries, GTB products opportunity mapping…)

Strategy redefinition: group wide strategically relevant initiatives, touching different topics, such as theGroup Corporate Governance, the Group organizational model, the service model (example: Group CorporateGovernance Program, Set Up of Internal Integrated System…)

Process redesign: projects focused on the (re)design of core banking processes, significantly impacting howexcellent the bank or a function is perceived by the relevant stakeholders such as the internal / externalcustomers, the regulators, the shareholders…(example: CEE credit enhancement, Conflict of Interest –process design, Decision making process…)

Project management: activities, typically supervising strategically relevant initiatives characterized by awidth scope and / or a high degree of complexity (example: Unicredit-Capitalia integration, CIBrestructuring…)

UniCredit Management Consultancy - Our Projects10

Every new project is about helping improveUnicredit through many forms – financial, riskcontrol, strategic focus, etc.

But what else? Every project is an opportunity todevelop and nurture younger team membersthrough coaching, imparting knowledge, andteaching new skills so that they evolve intoleading business professionals within the Group.

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EricSenior Engagement Manager

UniCredit Management Consultancy - Our Projects 11

Our Work Environment

In UniCredit Management Consultancy you will find a real consulting environment within one of the world’sleading banking Groups.

UniCredit Management Consultancy - Our Work Environment12

Diverse, multicultural, dynamic

UniCreditManagementConsultancy involvedin the most importantchange managementprojects of the Bank

OurWork

Environment

Key projects Career options

Stimulating workenvironment

Diversity

Continuouslearning

Internal (within the Unit):explosive growth eventhrough the financial crisis;prove track record ofpromotons through theranks

Consultants gain highexposure in all projects

External (within the Group): high exposure tothe Group Top Management; transfer topositions within the Bank actively encouraged;smooth transition to the rest of the Group

Different ages,professionalbackground,education;45% women;~10 nationalities

Unequivocally, the most internationalbank headquartered in Italy, one of themost international consultingexperience

On the job learningthrough coreprojects of the Bank

Investment in developmentthrough mentoring andcoaching programs

100 hours per year of training

Preferred entry point for talent programswithin the Group

High cooperation andteamwork

Strong partnership withour clients No commercial

pressure

Talent development and double career opportunitiesare key factors for a personal bright future.

Thanks to strong investments in talent developmentactivities and to the possibility to be part of multi-sectorand international projects, UniCredit ManagementConsultancy gives the opportunity to increase knowledgeof banking business and enhance personal leadershipattitude.

In addition to this, UniCredit Management Consultancyhigh exposure to the Group top management and to itsstrong relationships with internal clients represent agreat position to embark into a new managerial careerchallenge within a truly European banking Group!

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»FedericoConsultant

UniCredit Management Consultancy - Our Work Environment 13

Our People

UniCredit Management Consultancy Top Line

The team is led by Laura Penna, a UniCredit Senior Executive with extended external consulting experience.

The Principal Office, formed by senior managers with a former and extended experience as partners of worldwideleading consulting firms, ensures clear supervision and direction on the project portfolio. The principals act ascoaches for the team and point of reference for key clients.

Laura holds a degree in Economics fromBocconi University in Milan.After 10 years as consultant at Accenture -Strategic Services, she moved to UniCreditas Head of Group Planning & Control. In2007 she has been appointed Head ofUniCredit Management Consultancy.

Laura Penna

Roberto holds a degree inNuclear Engineering fromPolitecnico of Milan.He completed roughly 20 yearsexperience at Accenture, ofwhich 7 as Partner. Since 2007he joined UniCredit ManagementConsultancy as Principal.

Roberto Lazzari

UniCredit Management Consultancy - Our People14

Gaspare AmicoGaspare holds a Degree in businessmanagement from Bocconi University.He started his career in 1998 inParibas Corporate Banking and PrivateEquity. In 2000 he joined McKinsey &Co. In 2005 he moved to MorganStanley. In 2007 he re-joinedMcKinsey and in 2009 he was electedPartner.Since 2011: Principal of UMC

UniCredit Management Consultancy Top Line

Florian holds a PhD in Company Lawfrom Munich University.Before joining UniCredit ManagementConsultancy, he worked 7 years atMcKinsey & Co., of which 2 as AssociatePrincipal. Florian is a Principal ofUniCredit Management Consultancysince 2007.

Florian Forst

Gianluca holds a degree inManagement Engineering atPolitecnico of Milan. He startedworking in 1998 for Morgan Stanleyand then he passed the last 7 yearsat McKinsey & Co. up to AssociatePrincipal. He joined UniCreditManagement Consultancy in 2008.

Gianluca LonghiMassimiliano holds a MSC inManagement Engineering atPolitecnico of Milan. He worked for 14years in consulting, of which 8 spentat BCG (Principal since 2005), leadingprojects on Financial Services andConsumer Goods Industries. He joinedUniCredit Management Consultancy in2008

Massimiliano Gianotti

MBA at MIT Sloan School ofManagementOver 10 years of which 5 at ValuePartners Management Consulting(from associate to EngagementManager)In UMC since 2008

Isabel Garcia Leiva

UniCredit Management Consultancy - Our People 15

Management Consultant Team

The Management Consultant Team is settled on 5 career levels, depending on seniority.

Our People




The Team is dedicated to the core activity of strategic consulting.

The team goal is to support UniCredit divisions, by offering a suite of consulting services ranging from strategy re-definition and process-redesign to PMO.


Our People

Roberta holds a MSc in General Managementat Bocconi University in Milan.

She joined UniCredit ManagementConsultancy in 2008, after 1 year as juniorassociate at ASI Consulting.

Roberta - Consultant

“Working in UniCredit ManagementConsultancy means not only being aspectator of the Group change but also acontributor to it, being free and encouragedto proactively bring new ideas on the table.”

Marella holds a degree in Economics ofInternational Institutions from BocconiUniversity in Milan. She worked 3 years assenior analyst in M&A at Lazard & Co.Investment Bank. Marella joined UniCreditManagement Consultancy since 2009.

Marella - Business Analyst

“UniCredit Management Consultancy offers aunique learning opportunity through continuoustraining throughout all your career path;helping you to build and balance analytical andpersonal skills.One of the most appealingaspects, however, is definitely the people:smart, driven and pleasant to work with arange of different backgrounds, expertise andexperiences.”

Marek holds a Master in Finance and Bankingwith specialization in Banking Analyses fromWarsaw School of Economics.

Before joining UniCredit Management Consultancyin 2008, he worked 3,5 years for Bank BPH SA,first as Investor Relations Specialist, then as AreaManager.

Marek - Consultant

“ UniCredit Management Consultancy is aperfect polygon where you could masterthe skills of how to embrace diversity atworkplace. Once somebody asked me totell some basics about myself, simply‘What do you do for living’. And even I waspuzzled by the answer: ‘I come fromPoland, I live in Italy, I work in Turkeyunder German Principal and I speakEnglish now. Mhm?”



Francesca holds an MBA from SDA Bocconi ofMilan. She started working in 1999 as Fixed IncomeSales in Goldman Sachs International. In 2005 shejoined McKinsey & Co. where she worked for 4years. Francesca joined UniCredit ManagementConsultancy in 2009. Francesca - Senior Engagement Manager

“I like consulting: it allowsyou to be exposed todifferent topics and people”

Michele holds a Degree in Industrial andManagement Engineering from University ofParma. Before joining UniCreditManagement Consultancy in 2008, heworked as Business Analyst at AccentureManagement Consulting.Michele - Consultant

“I found a really young and friendly workingenvironment, in which I have the opportunity tohighly increase my knowledge of the businessand my interpersonal skills, thanks to thestrategic projects performed by the Unit and thestrong experience and commitment of thecolleagues working with me.”


LauraStaff

Continuous knowledge exchange and strong collaboration between staff people, top managers andconsultants are deep-rooted in UniCredit Management Consultancy culture.

This approach not only gives me the everyday opportunity to learn - even when I’m not directlyinvolved in the strategic activities - but it also allows me to support the team in a more effectiveway!

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The Staff Team is composed of 7 people.

They supports UniCredit Management Consultancy internal processes such as knowledge sharing and e-collaboration; communication and event management; HR management; training and coaching; planning &control; research.

They also support the Top Line as well as the Management Consultant Team on a daily basis

What Makes Us Different

Key differentiating points of being the in-house management consultancyarm of UniCredit

Deep understanding of clientneeds based on directexperience of UniCreditenvironment

Strong capability to ensureactionable recommendations

High leverage on stronglyrooted people network tobuild consensus

Internal knowledge of theGroup

Unit’s positioning focused onkey professional competence,no need for acquiringmarginal projects at any cost

Total professionalindependence, thank to theabsence of commercialpressure

Unbiased opinion driven byreal Group needs and goals

Independence

Complete sharing ofcustomer values and goals

Full commitment on Grouprelevant results

Continuous focus onknowledge sharing andtransfer across Group’sDivisions

Partnership andconfidentiality

UniCredit Management Consultancy strives to create a long lasting partnership with its clients, based onperformance improvement, reliable service and innovative business solutions.

UniCredit Management Consultancy - What makes us different 21

UniCredit - at a Glance

UniCredit - At a Glance22

UniCredit gains a competitive edgethrough its extensive Europeanreach, robust business model and acorporate culture based on sharedvalues. By leveraging these keyelements, UniCredit strives to turnprofit into value for its stakeholders.

With approximately 10,000branches and more than 162,000employees in 22 countries,UniCredit has one of the largestbanking networks in Europe.

Consequently, the Group benefitsfrom its large customer base andmarket diversification. UniCreditbroad reach enhances its abilityto build strong customerrelationships. These advantagesallow the Group to achieve one ofthe region’s highest marketshares.

UniCredit is building a Europeanbank that combines a singlebrand identity with deep localroots everywhere it operates. TheGroup steady growth speaks toUniCredit’s strategy and futurepotential.

UniCredit - At a Glance 23

head office: via santa margherita, 12, milan - italy · · 2011-06-03head office: via santa...

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