he said what?
DESCRIPTION
He Said What?. Kurt Koopmann GCHD – Public Information Officer. In a Land and Time Far Away. Drinking Water Threat. Fun with Tularemia. Enthusiasm grows Expect the unexpected Coordinate message with all involved. BioWatch. Trouble In The Gulf. H1N1 – Build it and They Will Come. - PowerPoint PPT PresentationTRANSCRIPT
He Said What?
Kurt KoopmannGCHD – Public Information Officer
In a Land and Time Far Away
Drinking Water Threat
Fun with Tularemia
• Enthusiasm grows• Expect the unexpected• Coordinate message
with all involved
BioWatch
Trouble In The Gulf
H1N1 – Build it and They Will Come
Multiple Media Interviews
KPRC Channel 2 Houston
KXLN Univision Houston
Momma always said, “babies and hurricanes, they come at night.”
President Bush
Media, Media and More Media
Multiple News Conferences
A Sticky Situation
Press Conference at County Courthouse
Oil Spill Media Coverage
Rudy Guillani
• “Leaders must find a balance between speed and deliberation…The need for quick decisions…is strongest in times of crisis. People are afraid and uncertain, and need to feel someone is in charge.”
Have a Plan
Crisis Message Qualities
• Simple
Crisis Message Qualities
• Simple• Timely
Crisis Message Qualities
• Simple• Timely• Accurate
Crisis Message Qualities
• Simple• Timely• Accurate• Relevant
Crisis Message Qualities
• Simple• Timely• Accurate• Relevant• Credible
Crisis Message Qualities
• Simple• Timely• Accurate• Relevant• Credible• Consistent
Plan to Prevent This!