CONFLICT & NEGOTIATION

BY: TRILOK KUMAR JAIN, PROFESSOR AND CONVENER, ENTREPRENEURSHIP CELL, MANIPAL

UNIVERSITY JAIPUR

EMAIL: JAIN.TK@GMAIL.COM, 9414430763

COMMUNICATION – THE “GEM” बोली एक अनमोल है, जो कोई बोलै जानन,हहये तराजू तौलल के, तब मुख बाहर आनन।ऐसी वाणी बोललए, मन का आपा खोय |

औरन को शीतल करे, आपहु शीतल होय ||

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Criticism (on face) is GOOD….

ननिंदक ननयरे राखखए, ऑ िंगन कुटी छवाय,बबन पानी, साबुन बबना, ननममल करे सुााय।

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Troubles are Testing Times रहहमन ववपदा हू ाली, जो थोरे हदन होय.

हहत अनहहत या जगत में, जान परत सब कोय.

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Don’t Vituperate नतनका कबहुुँ ना ननन्ददये, जो पाुँवन तर होय,कबहुुँ उडी आुँखखन पड,े तो पीर घनेरी होय।

बुरा जो देखन मैं चला, बुरा न लमललया कोय,जो हदल खोजा आपना, मझुसे बुरा न कोय।

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Don’t get disparaged…. जो बडने को लघु कहें, नहीिं रहीम घटी जाहहिं.गगरधर मुरलीधर कहें, कछु दुुःख मानत नाहहिं.

साधु ऐसा चाहहए, जैसा सूप सुााय,सार-सार को गहह रहै, थोथा देई उडाय।

पोथी पह़ि पह़ि जग मुआ, पिंडित ाया न कोय,ढाई आखर पे्रम का, प़ेि सो पिंडित होय।

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Healthy Debate… The base of Democracy is DEBATE

Discuss, debate and question …..

Society will progress till the point we question…

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Conflict Handling Strategies ….

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CONFLICT…..

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Conflict…

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Win – Win Approach

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Stages in Negotiation

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Negotiation Process

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NEGOTIATION v/s LITIGATION

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Steps in Negotiation

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Stages of Negotiation

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Stages in Negotiation

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Negotiation Skills

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Negotiation Skills

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Negotiation Process

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Negotiation ….

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Negotiating with Tough Negotiators

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