hclt brochure: software product quality and compliance
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Software Product Quality and Compliance
Improving product quality
Service ComponentsIntegration testing under a standard methodologyDefect analytics including code coverage analysisModel based testing and combinatorial testingFrameworks and components for different phases
Key MetricsCustomer found defect [CFD]: 20% Critical customer cases: 10% Average regression defects by 10%
Reducing cost of quality
Service ComponentsComponents for testing – Scrutiny/ Model2TestTestbed and test case audits for optimizationMature end-to-end processes with frameworksTest automation and readymade test cases
Key MetricsTester vs developer ratio: 15% Optimize test bed needs by 20%Incoming CFDs: 20%
On-demand catalog based test services
Service ComponentsReady pool of resources for non-core skills Catalog of services for quick provisioningProcesses for rapid team ramp up & ramp downLocalization/ Internationalization, multi-platform compatibility, app certification, compatibility
Key MetricsInvestment in non-core service: 15%Provisioning and de-provisioning time: 20% Time to market: 20%
Increasing cost of software quality
Software product companies are in a squeeze regarding cost of product quality. Rapid release cycles, rapidly changing technology, globalization and product fragmentation are taking a toll on the cost of quality.
Quality is a key differentiator for product retention. 37% of the time and effort is spent in ensuring and maintaining software product quality. Ensuring quality requires non-core yet critical skills, on demand and in an unplanned manner.
The challenges with ensuring high quality software
Insistent demand for raising the bar on product quality under the pressure of rapidly increasing product complexity
Delivering software complying with various standards and platforms, quickly in a highly competitive market
High cost of maintaining product quality hampered by increased cost of testing resources
Lack of automated and efficient processes
Management of variability in test capacity due to random requirements
HCL Value Proposition
International Journal of Computers – 2011
With more than 200 software products
and platforms successfully tested across
various target platforms and business
verticals – HCL has put together the best
of software testing engineering services.
ASSET - Transition frameworkPMSmart - SDLC project management toolaRKmedes - Knowledge management tool
T2ID - HCL training organizationTest Automation Framework (TAF)
SCRUTINY (Rapid regression testing framework)
Testing Infrastructure: Fixed, on-demand labs, performance engineering CoEFull life cycle of comprehensive functional and non-functional testing
services (more details on next page)
Tools / Frameworks
Core Components
Full Life cycle Testing Services Spread
Case Studies
HCL software testing services encompass various types of testing across the entire product testing life cycle.
Core testing horizontal services
Consulting
implementing standardization and best practices.
ExecutingExecuting various kinds and levels of tests based on strategy with metrics based measurement.
OptimizingConducting defects analysis, code improvement and automation in alignment with business outcomes.
Software technology
Reducing overall cost of testing across product lines without impacting time-to-market and quality while managing variance in requirements.
20+ products tested across businesses including consumer, enterprise, online and mobile
15-25% cost reduction across the board
Aerospace software
Removing defects (coding standard), optimizing resources and containing cost of testing by early detection of defects leveraging CQMP.
Coding standard defects reduced by 84% and overall defects reduced by 74%
Telecom software
Reduce regression cycle time, optimize resources and contain the cost of testing.
Test team handles three times more test cases as compared to previous releases
The test team delivered 20 cycles saving ~2 weeks per test cycle
Domain Expertise
Enterprise Software
Consumer Software
Internet Properties
Vertical Products
Security Products
Mobile Applications
Hello, I'm from HCL's Engineering and R&D Services. We enable technology led organizations to go to market with innovative products and solutions. We partner with our customers in building world class products and creating associated solution delivery ecosystems to help bring market leadership. We develop engineering products, solutions and platforms across Aerospace and Defense, Automotive, Consumer Electronics, Software, Online, Industrial Manufacturing, Medical Devices, Networking & Telecom, Office Automation, Semiconductor and Servers & Storage for our customers.