HCL’s DoCument & Print teCHnoLogyExtEnding ConCEpt to End-of-LifE Support

www.hcltech.com

With over 12 years of experience, HCL’s document and print technology (DPT) practice has gained a reputation for helping enterprises achieve a competitive edge. Our engagements have involved new product development, reengineering, solutions development, test automation, and sustenance engineering. Leveraging more than 10 partnerships with prototype manufacturers and environmental test and certification labs for document technology, digital imaging technology, and printhead development, we have always focused on offering solutions that enterprises seek.

HCL has over 1,800 highly experienced professionals spread across geographies such as the US, the UK, India, Japan, and Malaysia. Over the years, we have launched around 40 products with more than 100,000 installations.

Domain CompetenCy

HCL’s competencies in the DPT domain include infrastructure support, full product engineering, design controller S/W, QA and testing, sustenance engineering, manufacturing engineering services, and supply chain services.

HCL Dpt Competency

production & office printer design &

development

Label printer design& development

production rip/dfE & office Controllers

development

imaging, Color, image Quality

Solutions development (Cloud & App)

testing & Quality

Assurance

meCHatroniCs HCL Mechatronic Systems Center of Excellence (CoE) is a highly experienced group of more than 3,400 professionals working flexibly across multiple disciplines and specializations. The team focuses on the delivery of high-value innovation from research through to product launch and beyond.

The center has three focus areas:

innovation:

• More than 110 patents for customers

• Advanced skills in niche areas such as product styling, packaging, feasibility research and overall design directions, value engineering, and technical publication

infrastructure:

• State-of-the-art delivery centers (India: Bangalore, Chennai, Hyderabad, Pune, and Madurai; USA: Webster, NY; UK: Welwyn Garden City)

• Four customer-dedicated labs, two teardown labs, and one mechanical verification lab

• More than $15 million investment in test labs, prototyping, and manufacturing infrastructure

Value creation:

• Over $700 million saved for HCL customers through value-managed services

• Over 10,000 cost analysis reports

• Delivered average net engineering cost savings of 25% to 35% to our customers

CapabiLities

HCL has the capabilities and resources to create robust industrial design, develop advanced paper path technology, drive industry-changing custom power supplies, write embedded software, and implement sensor controls, imaging, and drivers. In effect, we have proven skills in developing complete end-to-end, world-class printers and document technology.

prepress anD soLutions

HCL has developed data-printing technologies, insert functionality and export capabilities, image enhancements, color management, and printer drivers. This has allowed us to accelerate time to market of products and custom applications to meet and exceed customer needs.

We also have extensive knowledge in enabling mobile-ready experiences unmatched in the industry. With the support of homegrown technology, our team can automatically discover multi-function printers (MFPs), upload/download documents to/from the cloud, enable mobile operation with speech recognition, and support PDF, JPEG, PNG, and BMG.

On-premise Apps

Web Apps

Mobile Apps

DFE

MIS

Print & Scan

Drivers

Prepress

Web to Print

Cloud Apps

MULTI-FUNCTION DEVICE

Firmware

Device Interface Layer

Device Apps

Scope for Solutions

soLutions eCosystem

speCtrum of soLutions Production Space (standalone or cloud hosted)

Enterprise Space

Web to print

Cloud & on-premise

pre-press

mobile apps

Digital publishing

Device apps

extensions

Order Processing Job Costing Accounting Delivery Management

Printer Management User Management Authentication Authorization Accounting Personalization Device App Stores

Print Driver

Variable Data

Print WF

Image Enhancement

Preflight

Make Ready

Imposition

Preview

Soft proof

Job Management

Output Management

Color Management

Print Scan Self-Serve Apps Mobile Device Management (MDM) Integration Android OS Customization

Channel Management

Direct Marketing

Productivity Apps Workflow Apps Authentication Authorization Personalization

Finishing (post-press) Textile WF Packaging WF Cardboard WF 3D Print WF Object Printing

QuaLity assuranCe

Qa Competency

feature test

system reliability test

solution test

printer Driver test

• ConnectivityandSecurity• Authentication,AccountingandSNMP• Scan,Copy• CustomerSpecificcommonfeatures• PowerManagement• Certifications–IPV6&Common

Criteria• Diagnostics• I/OFeatures• DeviceManagement• PowerManagement• MediaHandling• Imaging

• RequirementTestingandInstaller Testing

• Upgrade,Coresidence,DCPandPre-config testing

• CombinationalTesting

• EnvironmentalTesting

• ProductizationTesting

• 508Testing

• HWandSWsystemReliability Test

• CustomerReplaceableUnit Life Test

• HWandSWProblemIdentification Test

• ChangeTryOuttest

• API/SDKTesting• AAASolutions• ScanSolutions• ProprietaryPrint/Scan

Solutions• MobilitySolutions• Mopria,DPStesting• iOSandAndroidapps

testing

soLutions – CLouD portfoLioHCL’s Competency Based Services

Existing Services

Cloud Consulting & Assessment Service integration & Service Aggregation

Business process as a Service

SaaS

paaS

Vertical Specific niche Application on SaaS

Horizontal Applications delivered on SaaS

Application Life Cycle Services – dev & test

Cloud implementation & Migration

Clo

ud S

ecur

ity

Cloud readiness Assessment

Migration to public Clouds

SaaS Enablement Services Creation of private Clouds

infrastructureVirtualization

datacenter Hosting

Application re-Engineering

paaS / SaaSproduct development

Migration Assessment

HCL as a Cloud providerEmerging Services

HCL’s next-Gen soLutions for tHe print Domain

predictive maintenance

ar/Vr support

remote system monitoring

Data analytics

asset track and trace

image processing

WHat sets us apart

HCLoffersconcept-to-endoflife(EOL)supportandisthelargestR&Dserviceprovidergloballyin the document technology products space. We have created more than 390 patentable ideas for ourcustomersandenabledsavingsofover$600millioninsevenyearsforthem.Asmanyas345patents were filed of which 215 patents have been granted in areas such as:

AnALYtiCS

WEB MArKing

print SECuritY

grEEn WEB

nfC nEtWorK SECurE print

gSM print ACCESSiBiLitY

iMAging forM SCiEnCES AugMEntEd pApEr Anti-CountErfEit

traCk reCorD

HCL has made significant contributions in product development, production digital front end (DFE) and office controllers, solutions, printhead design, test automation, and sustenance for its clients.

end to end a3 mfp Design & Development

Dfe Windows re-Hosting

android app ecosystem for a leading office

supplies retail Chain

supplies monitoring and replenishment

service

mopria print service

pDf Conversion engine

test automation framework

A3 Mono printer development with vertical paper path

10M LOC, new set of requirements,TTM

issues, lack of support for the latest hardware

Customized self-service application

ecosystem for scanning, copying and

printing

e-commerce platform built on HCL’s

Multitenant SaaS Platform

Print solution for mobile devices to

connect to a Mopria certified printer/MFP

Print driver that converts any source

documents (XPS, GDI) to PDF for printing

Automated Testing for RIP,Imaging&Color

outcomes

20% product cost downwith26%

weight reduction

Reduced LOC by 3M and extended

product to latest RIP technologies: 5-Color

and Inkjet

Integration with payment gateway

Ease of use for customers to buy

printer consumables

Dev, test and printer certification audit for

multiple vendors

UI interface support for user to choose available

PDF settings

Over 2,000 Test Cases with 50,000 Jobs

Execution daily

otHer key Differentiators

HCL boasts of a robust infrastructure that supports its DPT product portfolio:

• 100,000sq.ft.labspacededicatedtodocumentandprintproducttechnology

• 10,000sq.ft.storagespaceforpaper,consumables,andspares

• Threeenvironmentalchambers(10C,5%rhto40C,90%rh)

• Powersupplyconfigurationtosupportgeographies

• Scrumrooms

• Hardwareandsoftwareenvironment:

- Windows | Linux | Unix | Mac

- Wirelessnetworks,IPV4,IPV6

- Smart cards, secure access cards, foreign device interface

- Direct connectivity to customer’s public servers from HCL labs

Case stuDiesThe client is a US-based global corporation selling document technologies to companies and governments. They requiredassistancewith the end-to-end development of an A3 mono printer with a vertical paper path. The scope for HCL included software, mechanical, hardware, evaluation, creation and determination of specifications, and program management. The specifications encompassed A3/A4, monochrome 45/55 rpm, vertical transport, as well as consumables management with RFID.

• Built an industry-leading office printer in record time while significantly lowering the unitmanufacturing cost (UMC)

Result: Millions of dollars in sales within an unexpected time frame

• Designedunitshells, internalcircuitboards,customfirmware,auxiliaryfinishers,andworld-class print engines

Result: Innovative end-to-end design streamlined the manufacturing process which, in turn, lowered the unit cost for sales channels

• Contributedtothedevelopmentofanend-userclientapplicationandautomationplatformthat helps customize the workflow for various prepress needs, including the creation of print-ready files, track files, publish files, remote proof, scan to cloud, and credit application

Result: The workflow created a brilliant customer experience that allowed lightning fast on-demand printing through a wide variety of technologies

• Createdaworkflowandelectronicformsolutiontoaddressthepaperworkneedsofimportingand exporting international goods utilizing software for a top-tier ECM vendor. The solution delivered was integrated and could be driven from an MFP

Result: Delivered off-the-shelf solutions that can be launched at the MFP and integrated with an enterprise content management (ECM) system

the customer benefits include:

the solution highlights include:

pre-product

273

980*640

2791

4.1

Wight (lbs)

footprint (Width*depth) mm

uMC ($)

run Cost ($/kp)

product

202

640*640

2240

3.1

% reduction

26

35

20

24

40% faster time to market

30% reduction in development costs

20% lower production cost

Hello there! I am an Ideapreneur. I believe that sustainable business outcomes are driven by relationships nurtured through values like trust, transparency and flexibility. I respect the contract, but believe in going beyond through collaboration, applied innovation and new generation partnership models that put your interest above everything else. Right now 125,000 Ideapreneurs are in a Relationship Beyond the Contract™ with 500 customers in 41 countries. How can I help you?