havelock court care home

Havelock Court Nursing Centre Stockwell, London

2087 Havelock Court 4pp A4.indd 1 30/11/09 09:30:34

Situated in a quiet residential area of Stockwell, Havelock

Court is on a local bus route and has shops within walking

distance. The home provides nursing care for younger

individuals who have chronic ill health, mental disorders

or dementia. As you’d expect from Bupa, our standards

of care are second to none, and we employ highly trained

registered nurses and care assistants who provide 24-hour

professional support.

At Bupa, we appreciate that every resident is different,

so each person living with us has their own personal plan

that’s unique to them. This covers not only their care

needs, but also their personal preferences and tastes. We

also ask residents and their relatives to complete a ‘Map of

Life’ so we can really get to know each resident, and meet

their emotional and social – as well as physical – needs.

We also offer our staff plenty of specialist training,

including our award-winning ‘Personal Best’ customer

service programme. Bupa Care Services is one of the

largest organisations to have Investor in People status,

reflecting this commitment to training and development.

Welcome to Havelock CourtWhen you’re looking for a care home, either for yourself or a loved one, it’s important that you feel confident with your decision. This means choosing somewhere that offers the higheststandards of care, comfort and support, with friendly and experienced staff, who really get toknow the resident and provide care that’s individual to them.

A warm, homely environmentWhether they’re staying with us long-term or just for a

short period, we want every resident to feel very much

at home. We welcome visitors at any time, and we take

care to create comfortable, homely surroundings. We

believe in striking a balance between providing care and

support when it’s needed, and helping the resident to

maintain their independence – and we encourage each

resident to lead as full and active a life as possible. Our

warm, friendly atmosphere means that our residents can

continue their daily lives with privacy and dignity, in a

safe, caring environment.

Our homeA modern, purpose-built home, Havelock Court has been

carefully designed to create a pleasant, well equipped home

for younger people with nursing and specialist care needs.

The centre has two comfortable, well furnished lounges

and two dining areas which provide a meeting place for

residents to relax and entertain guests. There’s also a bright

and airy conservatory, a dedicated activities room, and a

quiet reminiscence room which leads on to the terrace.


Our activities take place here, and they are also a place to

socialise, watch television or simply spend some quiet time.

We know how important it is to keep in touch with friends

and family, so our door is always open to guests.

The home also has a small ornate garden with pretty plants

and flowers, as well as a patio area with a sheltered gazebo

and seating. There’s a sensory garden that the dementia

residents particularly enjoy, and a herb garden where

rosemary, sage, and applemint are grown for use in the

chef’s daily menu.

Our 60 single bedrooms are attractively decorated to a

high standard and all have en-suite facilities. Each room has

a telephone and aerial point, thermostatic ceiling heating,

smoke detectors and a 24-hour nurse call system. To

make their rooms feel as much like home as possible we

encourage residents to bring in their own belongings, such

as pictures and ornaments.

Fresh and varied meals Meals are an important part of the day at Havelock

Court, and our experienced chef creates a wide range of

balanced, nutritious dishes, prepared daily using only the

freshest produce.

Residents can choose to eat in our dining rooms, or

in their bedrooms if they prefer. All our menus are

nutritionally checked - our chef caters for all tastes and

diets and we will discuss our residents’ preferences and

any special requirements they may have.

We also serve tea and coffee in the morning and drinks in

the evening.

Stimulating daily activitiesEveryday activities are extremely important for encouraging

healthy bodies and minds. They help to bolster a resident’s

strength and energy, improve their appetite and humour,

and offer an opportunity for them to interact with staff

and other residents. As well as providing this physical and

mental stimulation, activities can also help give structure

to a resident’s day – and offer them something to look

forward to. This is why we like to look at daily tasks, such as

flower arranging or helping to tidy up, as activities rather

than chores. We also appreciate how important it is to offer

variety. So our activity co-ordinator ensures there’s always

something enjoyable and stimulating to do for residents of

all abilities – from arts and crafts to reminiscence therapy.

Residents are encouraged and aided in pursuing their own

hobbies, and entertainers regularly visit the home. Activities

don’t just take place in the home, we organise visits to

London attractions such as the London Eye and the Tate

Modern, and we often go on shopping trips.

Different types of careAt Havelock Court, we treat every resident as an individual.

For this reason, we offer several types of stay depending

on the level of support required, from long-term care for

those who need daily nursing, to respite, convalescent,

rehabilitation, dementia or residential care. Our nurses

and carers are specialists in caring for young physically

disabled individuals and young adults with learning

disabilities and mental illnesses.

Bupa’s commitmentAt Bupa, we believe in the highest standards of care and

comfort, provided in a way that is individual to every

resident. We aim to achieve this by employing dedicated,

well-trained staff and providing comfortable and homely

surroundings. Bupa is a health and care company that does

not have any shareholders. As a result, it can reinvest all of

its profits into the business and focus on its customers.

Havelock Court checklist

Number of rooms 60

Staff training Excellent NVQ programme – most staff qualified to NVQ levels 2 and 3

Other services Chiropody, occupational therapy, speech therapy, physiotherapy, aromatherapy

Parking Yes

Lift Yes

Laundry On-site

Religious services Available locally

Hairdressing Yes

Visiting times Any time, day or night, at the resident’s convenience

Extra costs Telephone, hairdressing, chiropody, aromatherapy, newspapers, confectionery


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See for yourselfThe best way to see what sets Havelock Court apart is to pay us a visit. Please feel free to pop in at any time, or contact our home manager on 020 7924 9236 to arrange an appointment. They will be happy to answer any questions.

How to find us

Follow the A23 Brixton Road into Stockwell passing the junction of Brixton train and tube station

on your right hand side. Take the third left turning into Wynne Road. Havelock Court Nursing

Centre is located on your left hand side of this cul-de-sac.

Havelock Court Nursing Centre 6 Wynne Road, Stockwell, London SW9 0BB

Telephone: 020 7924 9236 Facsimile: 020 7738 6914 www.bupacarehomes.co.uk

Havelock Court is registered with the Care Quality Commission

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ClaphamHigh Street

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Havelock Court

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