haute grandeur, the best in hotels™ oct 2015
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These pages capture the essence of what every discerning traveller seeks – remarkable hospitality experiences.TRANSCRIPT
VOLUME IX A n I n f o r m a t i v e G u i d e | O c t 2 0 1 5
THE BEST IN HOTELS
INDEX
EDITOR’S NOTES
Your Key To Luxe leisure 6
EDITOR’S INSIGHT
Making the most of technology 8
A WINNING PHILOSOPHY 9
HAUTE GRANDEUR GLOBAL HOTEL AWARDS TM 10
RESTAURANT REVIEWS
Top Singaporean Restaurant Spots 12
HOT NEWS 14
SOUQ WAQIF BOUTIQUE HOTELS 18
MIDDLE EAST
Emirates Palace Spa Abu Dhabi 20
Armani Spa at Armani Hotel Dubai 21
Talise Spa at Burj Al Arab 22
Talise Ottoman Spa at Jumeirah Zabeel Saray 22
Anantara Spa at Banana Island Resort Doha 23
The Spa at The Address Dubai Mall 23
MOROCCO
Palais Namaskar, Marrakech 26
Royal Mansour, Marrakech 28
PARIS
Hôtel Barrière Le Fouquet’s 31
Hôtel Le Bristol 31
Four Seasons Hotel George V 32
InterContinental Paris Le Grand Hotel 32
The Westin Paris – Vendôme 33
THAILAND
Oriental Residence Bangkok 37
Hansar Bangkok 37
Alila Villas Soori, Bali 38
DUBAI
Armani Hotel 44
Burj Al Arab 45
AFRICA
Fusion Boutique Hotel, South Africa 49
Menlyn Boutique Hotel, South Africa 52
Pondoro Game Lodge, South Africa 56
Sofitel Rabat Jardin des Roses, Morocco 58
The Rhino Resort Hotel & Spa, Senegal 60
Sultan Gardens Resort, Egypt 62
One&Only Cape Town 65
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NORTH AMERICA
Summit Lodge Boutique Hotel, Canada 68
Baccarat Hotel & Residence New York 70
SOUTH AMERICA
Aite Hotel, Colombia 74
ASIA
An Hoa Residence, Vietnam 76
Hotel Fort Canning, Singapore 78
Marina Mandarin Singapore 84
Sofitel Macau At Ponte 16, China 86
Umaid Bhawan Palace, India 90
Interview: W Hong Kong,China - Chooi Li Loo 93
The Ubud Village Resort & Spa, Indonesia 101
Hakuba Onsen Ryokan Shirouma-So, Japan 102
Intercontinental Bali Resort, Indonesia 104
Melati Beach Resort And Spa, Thailand 108
Amatara Resort & Wellness, Thailand 110
Panviman Koh Chang Resort, Thailand 114
One World Hotel, Malaysia 116
S31 Sukhumvit Hotel, Thailand 118
Interview: Alila Villas Soori - Marco Den Ouden 121
The Andaman, Langkawi, Malaysia 122
Interview: The Naka Island - Mr. Erich Friedl 125
AUSTRALASIA
Shambhala@Byron, Australia 127
Adge Hotel, Australia 128
Grand Hyatt Melbourne, Australasia 130
EUROPE
Hotel Cubo, Slovenia 134
Kolbe Hotel, Italy 136
Ystad Saltjöbad, Sweden 142
Interview: Mriya Resort, Russia - Alexandru Dorus 145
MIDDLE EAST
Al Safa Royal Suites, Doha 148
Banana Island Resort, Doha 150
Grand Millennium Amman, Jordan 152
Safir Doha Hotel, Doha 154
Sofitel Bahrain Zallaq Thalassa Sea & Spa, Bahrain 156
The Address Dubai Mall, Dubai 158
The Torch Doha, Qatar 161
Wyndham Grand Regency Doha, Qatar 164
INDIAN OCEAN
Hulhule Island Hotel, Maldives 168
49 159 143
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EDITOR’S NOTE
Welcome to Haute Grandeur, The Best in HotelsTM.
These pages capture the essence of what every discerning traveller seeks – remarkable hospitality experiences.
Consider this guide your source of inspiration, expertise and knowledge about the greatest luxury hotels from around the world, their locations and what these superb establishments have to offer.
Only the best will do. That is why we travel far and wide to bring you a showcase of the top hotels, spas, retreats, casinos, lodges and resorts. From the most exotic locations and rich, cultural cities to family-friendly destinations – there’s an illustrious, or intimate boutique establishment that will exceed your expectations.
You can look forward to select hotel reviews, exclusive features and insights from industry leaders, complemented by recommendations about our preferred – Haute Grandeur-approved – service, hospitality and travel providers.
Whether you’re travelling for business or pleasure, you’ll find the epitome of luxury within these pages.
YOUR KEY TO LUXE LEISURE
Marinique de WetEDITOR
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EDITOR’S INSIGHT
In your opinion how has the landscape of the hospitality industry changed over the last 12 months?
In my opinion there are two major changes I have noticed. One is in the way the industry is responding to a tech smart guest – and this is probably is a little overdue. Increasingly technology has been part of consumers’ lives, we expect and now demand immediacy and efficiency, with customized and seamless experiences from the moment we decide to book a hotel or restaurant through checking out. I have seen a lot of investment in developing ‘smart’ hotels yes, but I have also seen increased investment by major brands to upgrade and develop their own tech offering and operations across the board. A good example of this is Accor which introduced its ‘leading digital hospitality’ campaign globally this year featuring partnerships with Press Reader and Apple.
Secondly, there is a realization that competition is certainly heating up. So you better be ready with well-trained customer friendly staff, exceptional service, facilities, F&B and experiences, and above all leave guests wanting more – or the next hotel will pick up your revenue.
“As hoteliers we need to exceed guest expectations with our technology service-offerings, while keeping things functional, simple and easy to use. We endeavor to customize our technology services so they deliver real value to our guests. The goal is to achieve a balance, striving for efficiency while maintaining a human touch. We want to provide experiences that make our guests happy, and this is always a key consideration when we introduce new technology.”
Making the most of technology
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Whenever a Ritz-Carlton property receives an award, it is a validation of our mandate to provide our guests with the world’s best travel experience. We congratulate ourselves on a job well done and display the achievement with pride.
However, unlike a singular piece of work that earns an honor – a movie that takes top prize at a film festival or a book that wins literary acclaim – we cannot relax, satisfied that the project was a success. In fact, along with the thrill of winning comes the knowledge that we must maintain that level of excellence today, tomorrow the next day and the next.
We are fortunate that the ladies and gentlemen of The Ritz-Carlton are
dedicated to providing a level of service that defines our company as one of the world’s foremost luxury lifestyle brands. We care deeply about every aspect of our properties, from the linens on our guest beds to the flower arrangements in our lobbies to the sashimi in our dining rooms. But it is our commitment to guest comfort and happiness, far exceeding industry expectations, that truly sets us apart.
From Kapalua to Kyoto, Manhattan to Moscow, Dove Mountain to Dubai our ladies and gentlemen continue to provide the kind of thoughtful welcome the travel community is quick to reward. It’s an approach to hospitality that we also hope earns the prize that means the most to all of us: your return.
A WINNING PHILOSOPHY
HERVÉ HUMLER
President and Chief Operations
Officer – Ritz Carlton
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Hotels participating in the Haute Grandeur Global Hotel Awards, including those that are constantly striving towards raising the bar of service delivery to new heights. It will provide the much needed inspiration to the larger hotel industry who seeks positive role models from within their industry to provide them with a reason to celebrate.
What makes a hotel a winner? Winners of a Haute Grandeur Global Hotel AwardsTM accolade are the ones that are creative in their approach when it comes to client satisfaction, they continuously find ways to go the extra mile, they have that “wow” factor and they put their guests first no matter what! No request is impossible and no client query go unanswered. From the first point of contact you are aware that this is an outstanding hotel.
The Haute Grandeur Global Hotel AwardsTM recognize outstanding hotels across countries, continents and on a global basis.
Each country has their own criteria for doing star gradings, thus the Global Hotel Awards do not limit the Awards to a certain amount of stars but exclusively focus on recognizing outstanding achievement and luxury lifestyle.
The Haute Grandeur Global Hotel AwardsTM is the highest achievement any hotelier can hope to receive, evident from the strict selection process where outstanding hotels are selected from a wide range of areas to participate in the Awards.
The Haute Grandeur Global Hotel AwardsTM is a prestigious globally trusted Awards initiative building its reputation as the world’s leading awards initiative by rewarding outstanding hotel
experiences. The Awards is a method of ranking and assisting hotels and is regarded as the pinnacle of achievement for hotels globally.
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The Haute Grandeur Global Hotel AwardsTM was established as an independent and unbiased initiative to honor the very highest achievements from across the global hotel industry, recognizing exceptional contributions by outstanding hotels.
The Haute Grandeur Global Hotel AwardsTM promise to raise service delivery levels by means of awarding only the very best in the industry. It aims to focus on hotels that do not want to win the “average” award. Participating hotels are generally seen as the benchmark in the industry as they create awareness about the value and importance of constantly raising the bar of excellence.The value of a Haute Grandeur Global Hotel Award is powerful in terms of its ability to boost marketing and promises to have a direct impact on guests perceptions and revenue. It provides the much needed inspiration that hotels look for by identifying role model properties across all continents in order to further raise their current levels of service delivery to even greater heights.
The annual Awards Gala Ceremony where winners are revealed, is not only the most dazzling event of the year on the luxury hotel industry calendar, it also highlights the values of leadership, hard work, dedication, ambition and success. This event takes place each year in a different exotic location and offers hoteliers in attendance new networking opportunities.
CONTACT US
| T | + 27 (0)861 AWARDS
+27 (0)861 292737
| E | [email protected]
| W | hautegrandeur.com
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The Haute Grandeur Global Hotel AwardsTM provide travelers with a trusted source of Award winning properties to choose from when booking their holidays or business trips, knowing that our winners have been hand-picked and rewarded for overall excellence on many levels. The Awards aims to be regarded as the largest & most trusted Awards initiative in the world with a rating process that is transparent and fair.
For the hotel industry winning a Haute Grandeur Global Hotel Award is more than an Award it provides the public with a golden stamp of guaranteed hospitality.
“Haute Grandeur was established to improve existing global Awards concepts to offer a system where participants are guided on how they can improve on their existing service levels as part of the recognition process, a unique concept that would be unrivalled in fairness and transparency”, shares Marinique de Wet, President & Founder – Haute Grandeur Global Hotel Awards .
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Pontini RestaurantCuisine: Italian Location: Robertson Quay / River Valleywww.millenniumhotels.com.sg
392 Havelock Road, Level 2 Grand Copthorne Waterfront Hotel Singapore 169663, Robertson Quay / River Valley, Singapore
SETTING While not overtly or outstandingly sumptuous in its spare lines, this restaurant is, nevertheless, still quietly elegant, sophisticated and comfortable with all the trimmings and proper settings and tableware necessary for a memorable meal. Lighting is lowered just enough to be sophisticated, and yet bright enough to enjoy the visual feast of the well-plated offerings. Tables are set wide apart enough for sufficient privacy, while the open and uncluttered layout makes it easy to get the attention.
Ce La ViCuisine: Modernasian Location: Marina Baywww.marinabaysands.com/restaurants/modern-asian/ce-la-vi.html
1 Bayfront Avenue Skypark At Marina Bay Sands Tower 3 Singapore 018971, Marina Bay, Singapore
SETTING Ce La Vi restaurant, overlooking the Singapore skyline. Soaring some 200 metres high above the city, this swanky, multi-tiered set-up perched on the pinnacle of the iconic Marina Bay Sands offers glorious 360-degree perspectives of the city. The restaurant, all upscale chic, offers both indoor dining options. Perfect for a chill-out evening or a party night on the town.
TOP SINGAPOREAN RESTAURANT SPOTS
Top Restaurant Reviews
EDITORS CHOICE
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The Prime SocietyCuisine: Steak Location: Dempseywww.theprimesociety.com
10 Dempsey Road #01-20 Singapore 247700, Dempsey, Singapore
SETTING The lofty ceiling with timber beams and raw brick columns makes this colonial architecture very atmospheric. Black and white artwork adorns the high walls. There is al fresco dining on the verandah for those who want to soak in the surroundings and balmy weather. An island bar takes pride of place in the centre of the restaurant, and at the entrance is an ageing cabinet for meats and curing charcuterie.
Cherry GardenCuisine: Chinese Location: City Hall / Bras Basahwww.mandarinoriental.com/singapore/fine-dining/cherry-garden/
5 Raffles Avenue Marina Square Mandarin Oriental Singapore Singapore 039797, City Hall / Bras Basah, Singapore
SETTING The traditional Chinese setting, via an antique entrance door, is welcoming and elegant. Reddish-dark brown colors, teak wood, white brick walls and carpeting with cherry motifs blend harmoniously with decorated balustrades and framed calligraphy, facing a picturesque open-air garden behind a glass wall, giving an impression of being transported to another time and place in Chinese culture.
EquinoxCuisine: European Location: City Hall / Bras Basahwww.equinoxrestaurant.com.sg
2 Stamford Road, Level 70 Swissotel The Stamford Singapore 178882, City Hall / Bras Basah, Singapore
SETTING This large restaurant with commanding views of the city skyline is in need of a refurbishment. The styles of the cutlery, tables and chairs are basic, and one feels more can be done to take the restaurant’s ambience profile to greater heights. However, when night falls and the city comes to light, the stunning view makes up for all the shortcomings. But first, ensure you have a nice table; if you’re a couple placed between a group of six and a group of four in close proximity, your dining experience will be marred. A window seat will cost $20. If you have a party of six, the price will be $60.
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HOT NEWS
Millennium & Copthorne Hotels, Middle East and Africa continues its expansion into Saudi Arabia by announcing the signing of four hotels in Madinah. The properties include two Millennium hotels as well as a Studio M and Millennium Executive Apartments, the Group’s budget and serviced apartment brands. The properties are part of the masterplan of Knowledge Economic City, an impressive $7bn development in Madinah.
The four hotels are envisioned to open by 2020 and will range in size from 600 to 1,000 rooms per property. Knowledge Economic City (KEC) is located 5 km east of the Holy Haram in Madinah. The master development will also feature an academy and campus, museum, wellness centre, retail, commercial offices, residential housing and a mosque housing 10,000 worshippers. The Group’s presence in Madinah will address the demand for quality internationally branded and long-stay options in the city, especially during the religious periods of Hajj and Umrah. In addition, the business and conference segments are expect to encounter growth in the coming years with the completion of Knowledge Economic City.
Millennium & Copthorne Hotels continues its expansion
Mr. Ali Hamad Lakhraim Alzaabi, President & CEO, Millennium & Copthorne Hotels MEA says; “This agreement is another significant achievement supporting our rapid expansion in Saudi Arabia, a key strategic focus country for our Group. The hospitality industry in the Holy City of Madinah is witnessing remarkable growth due to a rise in religious tourism as well as the thriving economy. There is currently an undersupply of branded hotels with international standards and we are confident that our expansion plans will help address this.”
The move follows the signing of four hotels in Madinah and Riyadh earlier this year and is part of Millennium & Copthorne’s strategy to open over 20 hotels in the Kingdom within the next five years and 100 hotels across the Middle East by 2020.
We are proud and honoured to be part of such an important development such as Knowledge Economic City
Alzaabi continues; “We are proud and honoured to be part of such an important development such as Knowledge Economic City, which is expected to drive economic growth and employment to the city. As a global operator with a deep understanding of the region we are confident that we can support this major infrastructural project by providing the highest levels of hospitality to this exciting development”.Dr. Marwan Fahmie, Acting CEO, Knowledge Economic City Co. says; “We are delighted to enter into a partnership with Millennium & Copthorne. Knowledge Economic City is set to serve Saudi Arabia’s economic diversification strategy and cement Madinah’s role as an Islamic cultural centre. By working closely alongside our
consultants Colliers International and an international leader in the hospitality industry such as Millennium & Copthorne, we are confident that visitors and residents alike will be provided with an exceptional service offer.”
About Millennium & Copthorne Hotels PlcMillennium & Copthorne Hotels plc is a dynamic, global hotel company, which owns, asset manages and/or operates over 120 hotels worldwide. With almost 40,000 rooms worldwide, the company is present on all continents with a portfolio of brands which serve different market segments, representing quality and value in every class.
From a single property in Abu Dhabi, Millennium & Copthorne, Middle East & Africa has expanded into various neighbouring destinations and is now recognised as one of the fastest growing regional hotel management companies in the Middle East & Africa. Along the way, the company has cultivated partnerships with reputable and respected owners. Millennium & Copthorne currently operates 22 hotels, has over 10 hotels due to open within the next year and aims to operate 100 properties by 2020 for the
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HOT NEWS
After an extensive six-month renovation, Shangri-La’s Le Touessrok Resort & Spa, Mauritius, will reopen on 1 November 2015. Drawing inspiration from Le Touessrok’s rich history and the chic style found throughout Mauritius, the hotel will welcome guests with Shangri-La’s renowned Asian hospitality.
Nestled along the untouched eastern coast of the verdant island nation, Trou d’Eau Douce Bay’s tranquil, uncrowded world-class beaches are found. Here, the resort offers an unrivalled standard of privacy and personalisation in an atmosphere of refined island luxury.
Thoughtfully renovated in accordance with plush contemporary design, every room and suite incorporates indigenous island touches, features uninterrupted, postcard-perfect views of sparkling, turquoise waters and embodies sophistication and style. In addition, with fashionable restaurants, bars and entertainment venues that are set against the backdrop of a dramatic tropical landscape and offer bespoke experiences and luxurious indulgences, Shangri-La’s Le Touessrok Resort & Spa, Mauritius, is sure to become the hottest spot in the country.
Shangri-La’s Le Touessrok Resort & Spa, Mauritius. REOPEN AFTER RENOVATIONS
Though the resort is an ideal destination for lounging on idyllic beaches and succumbing to pampering spa days, it also provides everything needed to keep the more active world traveller entertained as well. The crystalline waters with vibrant marine life beckon. Thrilling water sports and island activities can be customised to suit any guest’s unique interests. Just off the resort’s pristine shore, there are two paradisiacal islands – Ilot Mangénie, which is open exclusively to Shangri-La’s guests and features a trendy beach club and on-island butlers, and Ile aux Cerfs, which holds a spectacular 18-hole championship golf course that was designed by the famous pro-golfer Bernhard Langer.
Where sophisticationmeets legend!
Gastronomes will enjoy taking amazing culinary journeys at the resort’s exceptional restaurants and bars, which serve international gourmet cuisine. The vibrant atmospheres, cutting-edge concepts and artistic collaborations at the resort’s dining venues create holistic dinging experiences that are more than just outstanding meals. Here, revelry and performances as individual as each guest push the boundaries of anything that has been offered on Mauritius before.
Whether you are coming to experience this beloved island destination for the first time or returning after many other visits, you can be sure that a personal paradise awaits you.
Beach VillasFrom the moment they arrive in the airport and receive a personalised welcome, guests of the three elite Beach Villas – which have hosted celebrities and royalty
throughout Le Touessrok’s history – will be pampered with Shangri-La’s distinctive service to ensure they have the ultimate personalised VIP island experience.Our secluded Beach Villas are our finest accommodation option and the epitome of island elegance. They offer exclusive luxury, unrivalled privacy and expansive ocean views. The villa’s discerning guests will enjoy discreet 24-hour butler service, private beach access, private swimming pools, lush tropical gardens and separate entrances while experiencing the benefits provided by the extensive facilities of the five-star deluxe resort.
Natural light flows into the 423-sqm villas’ spacious, interiors, which feature high ceilings, through tall windows and terrace doors, which reveal vistas of brilliant turquoise waters to cultivate an atmosphere of calm. The villas’ terraces lead to private secluded infinity pools with stunning views of Mauritius’ tropical shore and gently swaying palms.
Guests of the Beach Villas are welcomed upon arrival at the airport and receive access to an exclusive lounge before being transferred in total comfort to their villa in a luxury limousine. Upon arrival at the Beach Villa, guests will receive a chilled bottle of Champagne to celebrate the start of what is sure to be an entirely personalised and cherished luxury holiday that surpasses every expectation.
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Following the concept of boutique hotels, introduced by Souq Waqif Boutique Hotels to the Middle East, none of the hotels feature more than 37 rooms. Speckled across the historic, thriving Souq Waqif, the seven boutique hotels have inherited their traditional names from nearby residential neighbourhoods. From leisure to fine dining, the Souq Waqif Boutique Hotels collection offers a rich variety of opportunities to experience Qatari hospitality. Ultimately, Souq Waqif Boutique Hotels aim to offer a culturally rich series of accommodation, offering guests a unique blend of authentic Qatari hospitality and modern facilities.
Discover the dynamic Doha of today with the rich heritage of yesterday by staying at any one of our 9 luxury five star boutique hotels. Nestled in the impressive backdrop of the historic Souq Waqif, each hotel delivers a unique experience.
• AL MIRQAB BOUTIQUE HOTEL• MUSHEIREB BOUTIQUE HOTEL• ARUMAILA BOUTIQUE HOTEL• AL JASRA BOUTIQUE HOTEL• AL BIDDA BOUTIQUE HOTEL• AL JOMROK BOUTIQUE HOTEL• AL NAJADA BOUTIQUE HOTEL• BISMILLAH BOUTIQUE HOTEL• NAJD BOUTIQUE HOTEL
Souq Waqif Boutique Hotels
|W| www.swbh.com |E| [email protected] |T| +974 4433 6666
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Anantara Spa at Emirates Palace articulately blends the Middle Eastern opulence with Asian elegance. With the Spa’s Moroccan inspired décor and design, it finishes off with soothing water elements and exquisitely curved arches create a luxurious and serene retreat which transports guest’s miles away from where their journey began.
Anantara Spa consists of seven Spa Suites which can accommodate single and couples treatments with the majority of the rooms
featuring their own herbal scented steam shower. Restrooms and or elaborate mosaic soaking tubs are also featured throughout selected suites.
Emirates Palace offers an elaborate Moroccan style Hammam which features an impressive heated marble slab; private Jacuzzi’s and steam rooms. Hammam treatments also have the option to conclude with a visit to the Ice Cave as a finishing touch which has become a signature of the Spa.
MIDDLE EASTMysterious, exotic, decadent, opulent. This fascinating area of the world often makes
headlines for its deep-rooted conflicts, but there are so many other layers to this region, where dramatic architecture, excessive design and wealth run supreme. A visit to the Middle
East includes the glitziest of cities and the most picturesque of beaches, but it also likely includes a stay in one of the most surreal hotels in the world: think living like royalty in an
Arabian palace or relaxing by your own personal pool in the desert. Here, we’ve rounded up five of the Middle East’s most over the top hotel spas..
Emirates Palace Spa Abu Dhabi |W| www.kempinski.com/en/abudhabi/emirates-palace/welcome/ |E| [email protected]
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An oasis of peace and tranquility in the heart of cosmopolitan Dubai, the 12,000-square foot Armani/SPA reflects the Armani lifestyle and design philosophy, offering soothing spaces and outstanding service with individually personalized treatments, personal fitness, sequential thermal bathing, creative SPA cuisine and relaxation lounge.
The Armani/SPA experience focuses on a collection of specially designed lifestyle therapies delivered in a luxurious setting, where
tailor-made sensory treatments ensure a uniquely personalized visit.
Based on the concept of spa time, guests enjoy one-on-one attention from a team of highly qualified therapists whose expert touch captures the essence of the Armani Lifestyle philosophy – from head to toe.
Armani Spa at Armani Hotel Dubai|W| www.dubai.armanihotels.com |E| [email protected]
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#2016hautegrandeurglobalhotelawards
Perched 150 metres above the Arabian Gulf, Talise Spa is the ultimate destination to luxuriate, relax and rejuvenate. Each experience has been carefully crafted and exclusively developed using the world’s most luxurious products to leave you utterly pampered.
Bathed in natural light, this groundbreaking spa offers a sanctuary for guests to indulge in an extensive menu of pampering treatments – all designed to reinvigorate and restore. From facials
and organic body wraps to Chakra balancing hot stone massage, each treatment uses the highest quality products and latest methods in personal care.
The spacious Talise Spa is housed over two levels, and boasts enough luxurious serenity to calm even the most hectic lifestyle. Leave the world behind and reconnect with your inner self in a space that inspires relaxation.
Behind vast carved turquoise doors within the luxurious Jumeirah Zabeel Saray Hotel, lies the palatial Talise Ottoman Spa. With 42 treatment rooms, eight hydrotherapy rooms, steam rooms, saunas, snow rooms, floating baths and two thalassotherapy pools, you’ll discover almost limitless ways to treat yourself.
At the heart of this spa, built from marble and exquisitely decorated with dark woods, mosaics and murals, is a spectacular Turkish Hammam.
The centuries-old tradition of hammam is based around a philosophy of community. It’s the perfect place to come together, relax and experience true indulgence.
Inspired by the imperial palaces of the Ottoman era, Jumeirah Zabeel Saray does absolutely everything in superb style. From its exclusive location on the west crescent of the iconic Palm Jumeirah to the truly spectacular lobby entrance, every detail inspires awe and delight.
Talise Spa at Burj Al Arab |W| www.jumeirah.com |E| [email protected]
Talise Ottoman Spa at Jumeirah Zabeel Saray|W| www.jumeirah.com |E| [email protected]
SPOTLIGHT ON: MIDDLE EAST
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Here you will feel welcomed by the warmth of traditional Qatari culture and our personalised approach to wellbeing. Unwind in the comfort of an inspired hideaway with over water spa rooms, soothing steam and bathing experiences, and a personalised approach to health and beauty. In the spirit of the heartfelt Qatari culture, choose from a wealth of revitalizing treatment options.
Soothing steam and bathing experiences include exclusive rituals in a traditional Turkish hammam. Dynamic therapies are cultivated
from advanced western techniques to contour and redefine the silhouette. Melt into massages inspired by the heartfelt generosity of Bedouin desert culture. Replenishing scrubs and wraps reflect the life-giving qualities of Arabia’s date palm gardens. Indulge in facials infused with the illuminating beauty of seawater pearls to enhance natural radiance. Escape the limits of space and time with the Arabian Nights signature journey collection, in which holistic Thai wisdom and Arabian mysteries are evoked in exquisitely relaxing sequences at this spa retreat.
The Spa at The Address Dubai Mall is a luxurious sanctuary of contemplation and tranquility. The holistic approach to mind and body is reflected in our therapies, including signature treatments. Inspired by the restorative power of essential oils, we employ healing as well as beneficial massage traditions. The Spa offers a wholesome menu of refreshing world-class experiences for both men and women, including facials, purifying body wraps, intense body scrubs and intricate hand and foot care.
Presenting nine treatments rooms with individual areas for ladies and gentlemen, The Spa also features Oriental massage rooms, Hydrotherapy rooms and Ghassoul chambers for a cleansing and relaxing ritual.for another day.
Anantara Spa at Banana Island Resort Doha|W| wwwdoha.anantara.com |E| [email protected]
The Spa at the Address Dubai Mall |W| www.theaddress.com/en/hotels/the-address-dubai-mall/ |E| [email protected]
SPOTLIGHT ON: MIDDLE EAST
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MOROCCOWe decided to feature two of our shortlisted hotels from Marrakech they
will leave you inspired to visit this part of Africa real soon..
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This is L’Experience Namaskar. Palais Namaskar opened in April 2012 as a new masterpiece hotel of the prestigious Oetker Collection.
The Far Eastern philosophy of feng shui has influenced every detail of Palais Namaskar’s edge-of-Palmeraie palaces, with a
sumptuous spa and five-star service befitting an Oetker-managed ‘masterpiece hotel’. It’s not all about hiding away in your suite or amid the sprawling Balinese-inspired grounds though – there’s a glamorous restaurant and bar made for flaunting and fashionable clientele. 41 rooms, suites, villas and palaces are set along meandering waterways throughout the resort.
In the Palmeraie oasis beneath the Atlas Mountains and mysterious Djebilet Hills, Palais Namaskar rests in a vast and majestic panorama. Here is an oriental retreat designed to restore your energies and enliven the senses. Days recapture that elusive tranquillity, while the sultry hum of the desert provides a rhythmic backbeat to evenings.
FEATURE: MOROCCO/MARRAKECH
Palais Namaskar Marrakech
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Le Spa Namaskar
Extended on 650sqm, the spa offers all possibilities for every need, six treatment cabins are available, two Suites-cabins with private hammam, four individuals’ cabins with a private outside terrace.
|W| www.palaisnamaskar.com |T| + 212 (0)5 24 29 98 00
Each is a peaceful sanctuary enveloped by lush greenery, many with swimming pools. They are designed for the most generous and most private space, with walled gardens or billowing sheers to draw around courtyards for seclusion.
Interiors are created with a calm sophistication, stylish bathrooms have glass walls brushed by greenery with centred soaking tubs and outdoor plunge pools, while still pools and open fireplaces balance the ‘five elements’ for an atmosphere of harmony and wellbeing.
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Within the medina walls, the stunning Royal Mansour Marrakech replicates a traditional medina design with fifty three individual riads (traditional courtyard houses).
Royal Mansour Marrakech
Each one, two or three bedroom exquisitely furnished, boasts a living room, bar around a private courtyard, plus rooftop terrace with plunge pool and marvelous city, gardens or mountain views. French, international and traditional Moroccan gourmet cuisine is available in three restaurants, overseen by the hotel’s three star Michelin chef, Yannick Alléno, or guests may dine privately in their own riad.
FEATURE: MOROCCO/MARRAKECH
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|W| www.royalmansour.com |T| +21 252 980 8081
EDITORS CHOICE
There is three bars an outdoor pool, and an authentic spa with traditional hammam and fabulous indoor pool in an orangery style pavilion. To keep service discreet, there’s a network of underground tunnels for staff to use.
2016 Haute Grandeur Global Hotel Awards shortlisted categories:• All Suite Hotel• Honeymoon Hotel• Luxury Hotel• Most Luxurious Presidential Suite• Spa Retreat
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PARIS
I love you!
We have selected for you a couple of outstanding hotels that will make you want to fall in love (once again) with the French capital..
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Hotel Fouquet’s Barrière is a true haven of peace located at the corner of the George V and Champs-Elysées avenues.
The hotel has many appealing features which include the French ‘Art de vivre’, the dramatic architecture, the contemporary design and the garden in the heart of the city. Choose between 5 restaurants and 3 bars including the legendary Fouquet’s, the Michelin-starred Le Diane restaurant and the lively La Petite Maison de Nicole with its Mediterranean flavours to suit all palate. Visit the sumptuous spa which boasts a large pool.
The Hotel is located on the prestigious rue du Faubourg Saint-Honoré, at the heart of Paris’ fashion and arts district, where it has been welcoming its esteemed guests since 1925. Its 188 rooms and suites have undergone extensive refurbishment, and are spacious and bright, decorated in classic eighteenth-century style.
The three Michelin Star hotel’s restaurant Epicure, its magnificent ‘French-style’ garden, the Spa Le Bristol by La Prairie, and the new Bar du Bristol are so many assets that make hotel Le Bristol a unique and unforgettable place in Paris.
Hôtel Barrière Le Fouquet’s
|W| www.lucienbarriere.com |A| 46 Avenue George V, 75008 Paris, France |T| +33 1 40 69 60 00
Hôtel Le Bristol
|W| www.lebristolparis.com/fr/home/ |A| 112 Rue du Faubourg Saint-Honoré, 75008 Paris, France | T| +33 1 53 43 43 00
FEATURE: PARIS
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Four Seasons Hotel George V, Paris, an eight-storey landmark built in 1928, offers 244 luxury hotel guest rooms, an exquisite art collection and decadent fine dining just off the Champs-Elysées. With unmatched Four Seasons service, it’s an experience you will not forget.
The hotel boast a Michelin-starred restaurant, Le Cinq.
With floodlit views of the Opera House, this superbly renovated luxury hotel is at the heart of Parisian society. Opened in 1862, it defines historical grandeur, from Café de la Paix to La Verriere Restaurant, set in an 800 square metre winter garden. Elegantly appointed, the hotel’s boutique-style suites overlook stunning landmarks.
Located in the 9th arrondissement, close to the Louvre Museum, shopping, theatre and banking districts, this luxury Paris hotel is an icon in the City of Light.
Four Seasons Hotel George V
|W| www.fourseasons.com/paris/ |A| 31 Avenue George V, 75008 Paris, France |T| +33 1 49 52 70 00
InterContinental Paris Le Grand Hotel
|W| www.intercontinental.com |A| 2 Rue Scribe : Paris , France |T| +33 1 40 07 32 32
FEATURE: PARIS
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Centrally located in Paris’ first arrondissement and makes it easy for guests to combine a shopping, sightseeing and business visit. The hotel is only a 10-minutes walk to Concorde, the Louvre Museum and the Place Vendôme. Including breathtaking city views over The Tuileries Garden or The Eiffel Tower, each of our rooms and suites combine Parisian flair with modern design and technology.
Le First, restaurant boudoir Paris welcomes you for all meals, from breakfast to a savoury gastronomic dinner. Experience a haven of tranquility on our Terrace, or an afternoon tea in the Tuileries bar. The Westin Paris - Vendôme features small meeting rooms, impressive historical salons and the largest conference room with daylight in Paris city centre.
The Westin Paris – Vendôme
|W| www.thewestinparis.com |A| 3 Rue de Castiglione, 75001 Paris, France |T| +33 1 44 77 11 11
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THAILANDFascinating culture and art, gorgeous architecture, glorious beaches, five-star hotels and resorts, scintillating nightlife and some of the finest cuisine in Asia - Thailand has it all.
PICK OF THE MONTH
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Epitomising casual elegance and traditional luxury, Oriental Residence Bangkok offers distinctive serviced residences in the city’s most notable embassy and near Sukhumvit’s luxe shopping district. Flanked by whisper-quiet embassies and serene parklands, Oriental Residence boutique hotel in Bangkok is a soul-soothing retreat in the heart of the city and embodies a tradition of classic luxury and personalised excellence. Featuring 145 lavishly appointed suites ideal for extended stays, new French-inspired Savelberg Thailand restaurant, chic Café Claire, Play Deck, and diverse function facilities. Light-filled Café Claire courts diners for breakfast, lunch and dinner with a menu of gourmet comfort food. Slip into a black leather booth for braised wagyu beef cheek, buttermilk fried chicken or a classic hot dog.
With its dazzling chrome and glass exterior, Hansar Bangkok captures the character and energy of this dynamic city. But inside it’s a tranquil place to unwind after sampling the buzz of Bangkok’s prestigious Ratchaprasong district. Ideal for a boutique city break, where luxury and comfort come in equal measure. When you’re ready to step out and explore, you’ll find yourself in the heart of the action. Seek out magnificent temples including the Grand Palace and Wat Pho. Get your designer shopping fix in Ratchaprasong’s exclusive malls, or delve into the bazaars of Suan Lum. With the BTS Skytrain steps from your luxury hotel, Bangkok is just waiting to be discovered.
Oriental Residence Bangkok
|W| www.oriental-residence.com |A| 110 Wireless Road, Lumpini Patumwan Bangkok |T| +66 (0) 2125 9000
Hansar Bangkok
|W| www.hansarbangkok.com |A| 3/250 Soi Mahadlekluang 2 Rajdamri Road, Bangkok, Thailand |T| + 66 2209 1234
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Yet another of Singapore’s most highly acclaimed firms is behind the architectural beauty of Soori – SCDA. In fact, Chan Soo Khian himself, the immensely talented and accoladed founding principal of SCDA, is the owner and designer of Alila Villas Soori. Soori’s 42 stylish, contemporary-Asian designer villas are flanked on one side by lush, emerald rice fields and a misty Mount Batukaru in the horizon, and by striking beachfront and the vast Indian Ocean on the other. Every single villa has its own private pool, along with courtyards, garden pavilions and a view of either mountain or ocean.
Alila Villas Soori is a private and luxurious retreat to recharge amidst the beauty warmth and rich culture of Bali. Surrounded by UNESCO’s world heritage protected rice fields, guests can experience the ultimate in personalized service and luxury of space and boosting elements of the unique volcanic sand which defines this incredible coastline.
Alila Villas Soori, Bali
BALI
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Should you be drawn out from your tranquil private villa in search of a little adventure, there are Segways ready to take on a thrilling ride through the rice paddy fields, surfboards to ride the ocean breaks, and horses to mount on an exhilarating gallop on the coastline. Alila Villa Soori’s beach is quite remarkable. Where other beaches pride themselves on how white their sand is, Soori beach is proudly black - a broad swathe of deep, dark volcanic sand that is soft as powder and glitters beneath your feet. When the sun sets, this same stretch of sparkling beach serves as the backdrop for a dinner of freshly-caught seafood, cooked on a sizzling grill at the beachfront restaurant Ombak.
The crowning jewel on the resort is the 10-bedroom residence Soori Estate, which I had a chance to see when Soori’s General Manager, the capable and affable Marco, kindly invited us to a private dinner within. The villa stands alone on the promontory over the ocean, set over more than 50,000square feet of sprawling beachfront.
A flight of stone steps leads you into the lobby of the estate and into a lofty, expansive living area, dining room and library, all gorgeously furnished. Out through the wall of glass doors, a large bonfire burned in a sleek stone pit on the stone terrace, by the candlit table where we were to dine. A dark, still infinity pool stretched across the length of the terrace and a perfect, unbroken view of the ocean lay beyond.
2016 Haute Grandeur Global Hotel Awards shortlisted categories:• Best Pool Villa• Best Resort Spa• Boutique Hotel• Honeymoon Hideaway Resort• Most Luxurious Presidential Suite
BALI
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Alila Villas Soori’s sister property
Alila Villas Uluwatu..The resort is the work of Singaporean architecture firm WOHA, which has won numerous accolades and awards for its striking buildings and cutting-edge designs across the region.
This is a luxury hideaway resort, where sleek open-plan villas sit between dark reflecting ponds, and deep blue pools with limestone-tiled edges are surrounded by sleek cream-upholstered daybeds on timber decking. This is all set within 14-hectares of lush tropical savannah, and WOHA took pains to reflect the surroundings in the architecture: through the use of local plants from the Balinese ecosystem, employing locally and sustainably-sourced materials and accenting the interior décor with traditional handcrafted Indonesian woodwork and custom Javanese furniture.
Quick Fact
Where Alila Villas Uluwatu rises high above the blue sea with white walls and modern geometric accents, Alila Villas Soori lies low within the valley with ash-grey stone and hits of dark Balinese wood accents , yet both in equal are understatedly beautiful in architecture.
W: www.alilahotels.com
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DUBAIWith sparkling, towering skyscrapers alongside ancient minarets, Dubai’s entry into
the modern world is flashy, fun, and more than slightly surreal. We picked two of our preferred hotels & paired a stay here with the ultimate experiences.
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Designed with typical Armani flair and set in the heart of downtown Dubai, The Armani Hotel Dubai is one of the city’s most chic addresses and a must for fashion-conscious travelers. The hotel has 160 beautifully designed rooms and suites, some designed by Giorgio Armani himself and many offering incredible views of the city, with personal Lifestyle Managers on hand to make sure your stay goes smoothly.
The hotel also has as many as seven restaurants and lounges offering Asian, Indian, Mediterranean and Italian cuisine and lavish cocktails, the opulent Armani Spa & Fitness Centre, and an ultra-luxe retail area.
Reflecting the pure elegance, simplicity and sophisticated comfort that define Armani’s signature style, the hotel is the realisation of the designer’s long-held dream to bring his sophisticated style to life with the exceptional Stay with Armani experience defined by highest standards of service excellence.
Armani Hotel Dubai, the world’s first hotel designed and developed by Giorgio Armani. Situated within the iconic Burj Khalifa and is within walking distance to The Dubai Mall, the world’s largest shopping and entertainment destination.
ARMANI HOTEL
DUBAI
• Visit the Burj Khalifa• Visit Palm Jumeirah• Dubailand• Take a ride out to the desert for a safari adventure• Visit the Hatta Oasis• Charter a private cruise on a luxury yacht to the
Musandam Peninsula• Cruise down the Creek, at a leisurely pace on a
wooden dhow
Top Experiences in Dubai44
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The array of luxurious duplex suites ranges from 170 to 780 square metres, each equipped with unique first-class flourishes, including an extensive selection of complimentary Hermès amenities and a menu offering 17 different pillow options.
The beautiful two Royal Suites located on each side of the 25th floor, are the epitome of sheer opulence. The palatial interiors with rich colour scheme and exclusive amenities, such as four poster rotating canopy bed, a private cinema and Majlis area for entertaining guests, guarantee the most luxurious surroundings imaginable.
The unrivalled personalized service is a signature of Burj Al Arab. For the comfort and convenience of guests, each floor has a dedicated reception area, with check-in conducted in the privacy of the individual suite. The hotel also boasts one of the highest staff-to-suite ratio (8:1), ensuring that every guest’s needs are addressed in the most timely manner.
Internationally recognised as the world’s most luxurious hotel, Burj Al Arab proudly rises out of its own man-made island, 280 metres away from the coastline, linked to the mainland only by a gently curved causeway. This instantly recognised sail-shaped and all-suite hotel offers 202 luxury duplexes with the stunning views of the Arabian Gulf.
BURJ AL ARAB
• Visit the Dubai Museum• Have an over-the-top dinner at the Burj Al Arab’s
“underwater” Al Mahara Restaurant• Wild Wadi Water Park• Indoor Skiing• Contemporary Art Tour• Snow Penguins
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AFRICAAfrica offer hotel experiences that are outstanding in every sense of the word, from bush to city experiences. Here we introduce properties to you that has been shortlisted for the prestigious
Haute Grandeur Global Hotel Awards and that is worth a visit.
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Fusion Boutique Hotel
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True to its superior 5 star status, a stay at this unique establishment is characterised by a unison of personalised attention, plush interiors and a striking infusion of art reflective of a shrine to the extraordinary. It is a space where over-the-top
drama enters into a comfortable play with signature minimalism for an exceptional presentation. Step into a world where art, cuisine, texture and comfort prevail to form the perfect visual feast.
Be prepared to embark on an unexpected soul journey when crossing the threshold of the multi-award winning Fusion Boutique Hotel in the heart of Polokwane, the buzzing capital of South Africa’s Limpopo province.
Fusion Boutique Hotel| W | www.fusionboutiquehotel.co.za | T | +27 15 291 4042
SOUTH AFRICA
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A world-class luxury destination, this premium hotel caters to business and ambassadorial travellers in Pretoria, as well as local guests to their chic signature restaurant, The Black Bamboo. The hotel has successfully married the delicate balance between relaxed leisure and comfort, and the professional service that they have become renowned for. One undeniable benefit the prominent Menlyn Boutique Hotel offers its guest is their ethos of providing real value and adding a personal touch to all aspects of the hotel. It is this approach that has resulted into the hotel’s impressive return guest rate of 90%, many of whom are frequent travellers to Pretoria. The staff go out of their way to get to know the guests making the hotel and restaurant experience a step above the norm.
The Menlyn Boutique Hotel’s five-star facilities include 16 beautifully designed standard rooms, two fully equipped self-catering units, eight spacious executive rooms, and of course, their magnificent Presidential Suite. The hotel which specialises in boutique conferencing can accommodate a variety of group sizes, from small intimate groups to medium sized boardrooms and spaces comfortably holding up to 120 delegates.
Among the luxurious extra amenities that guests are able to enjoy are the fully equipped fitness centre and a tempting assortment of spa packages at the opulent Beauty Within.
Situated in the heart of Pretoria, The Menlyn Boutique Hotel provides a five-star hotel offering that is the industry’s best in luxury accommodation, fine dining and premium conferencing.
Menlyn Boutique Hotel
SOUTH AFRICA
|W| www.menlynhotel.com | T | (27) 861 007 387
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Set on the cool riverine banks of the Olifants River in the 40 000ha Balule Private Nature Reserve inside the greater Kruger National Park, Pondoro Game Lodge offers its visitors comfort, sophistication, elegance and a canvas on which to create a truly unforgettable African safari.
The lodge has been designed to fit in and disappear amongst the riverine forest hiding it from view unless you stumble upon it. This fits in perfectly with the vision of the owners who wanted to create an eco-friendly hotel in Africa with the smallest footprint possible. The emphasis is on nature and to enhance the safari experience without giving up on luxury and good service.
All the chalets are architecturally designed and has an outside bath to fit with the vision of stimulating guests’ sensuality by activating the senses of seeing, hearing, touching and smelling nature. Not one chalet is the same.
Each of our suites have their own theme stolen from some of the most important elements of nature eg Water suite, Buffalo suite (animals), Tree suite, Rock suite and Earth suite where you cannot just experience nature but live in it. The interior obviously fit the theme and has been designed by Lize, the owner, who studied art. All our 5 suites have in- and outside showers as well as a Jacuzzi on a wooden patio overlooking the Olifants river to activate the senses once again.
An authentic safari experience is guaranteed, with only 8 rooms, each of which offers breathtaking views of the river.
Pondoro Game Lodge
SOUTH AFRICA
| W | www.pondoro.co.za | T | +27 (0)31 764 5049
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The gardens provide a constant backdrop whether you’re on your balcony or in the restaurant. Treat yourself to a moment of relaxation with a rose petal manicure in the So SPA. The Royal Ballroom provides a magical setting for elegant receptions.Embark on a magnificent journey to the majestic town of Rabat, in an oasis of calm. Here you will find a subtle blend of French welcome and Moroccan treasures.
Life is Magnifique in Rabat Wake in a dreamy MyBed to fresh Nespresso. Relish balcony views of the Andalusian garden or Imperial City. Indulge in peaceful cocoon of our 229 Rabat hotel
rooms, designed by Didier Gomez to blend French elegance with Moroccan touches. Stroll through the Andalusian gardens, relax by the shaded pool, enjoy the golf range, beauty center, gift store, babysitting and excursions. Our concierge is here to help you. Indoor swimming pool under construction.
Three Rabat restaurants invite you to indulge. Moroccan flavors blend with French cuisine in gold-tinged Al Warda. Savor fresh Atlantic seafood at poolside Golden Fish. Taste Mediterranean fare in El Patio’s deep red dining room with garden views.
Immerse yourself in the urban oasis of the Sofitel Rabat Jardin des Roses. Discover the chic geometry of this unbeatable location in the imperial capital of Morocco. Recharge your batteries in the serene gardens and scented rose garden.
Sofitel Rabat Jardin des Roses
MOROCCO
| W | www.sofitel.com | T | (+212) 537675656
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There are a total of 41 rooms, including 6 suites, spacious and elegantly and ethnically decorated. All equipped with air conditioning, LCD TV, mini-bar, safe, telephone, free Wi-Fi Internet access and bathroom.
The facilities include 2 stylish outdoor pools, a large terrace where to sit and relax, two gastronomic outdoor restaurants with buffet breakfast and a la carte meals, 2 coffee–bars with a large variety of drinks, a beauty salon with hairdressers, a state-of-the-art fitness center, a children´s entertainment area, a tropical beach pool, and 2 highly equipped conference rooms with capacity for 200 people. Also, we are introducing a new Spa, the largest in West Africa, which offers a waterfall that
throws 200,000 liters of water per hour, a hammam, Jacuzzis, and all kind of body and therapeutic massages and treatments.Nearby you can also reach many adventures such as tours on motor quads or buggies to the Reserve of Somone, Brousse, or the Exotic Bird’s Park, ride horses on the beach, Jet Ski, play golf at Le Golf of Saly, or visit the wild fauna of the Reserve of Bandia.
The Rhino Resort Hotel & Spa is a distinguished hotel that is a relaxing paradise while allowing you to experience the adventure of authentic Africa and its culture.
Located in Saly (Senegal), a peaceful and friendly city full of tradition and exoticism. This five-star hotel has a highly trained staff that focuses on giving the guest the best experience possible.
The Rhino Resort Hotel & Spa
SENEGAL
|W| www.therhinoresort.com | T| (+221) 339573744
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The property boasts 220 meters of private sandy beaches, a beautiful
coral reef, and an unrivalled view of stunning Tiran Island.
The resort’s 150,000 square meter property has modern, spacious
rooms surrounded by picturesque gardens and five star resort facilities:
five gorgeous pools, impeccable friendly service and first class cuisine
complete the perfect resort holiday setting. The resort also feature
550 guest rooms ranging from the comfortable and spacious standard
rooms, to the luxurious Premium rooms and suites feasting in room
Jacuzzis, all the way to the ultimate option of holidaying in your own
private beach front villa
Family built, owned and managed, the resort is kept at the highest
international hospitality and hygiene standards while still maintaining
the care and charm of a boutique family property.
SULTAN GARDENS RESORT|W| www.sultangardens.com |T| (+2) 0693602131
EGYPT
Enviably located between Sharm El-Sheikh International Airport and the bustling city centre, Sultan Gardens Resort is an all inclusive holiday destination.
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Offering an unprecedented level of luxury and style to one of the
world’s most fascinating cities, One&Only Cape Town will enchant
your senses and renew your sense of self.
The hospitality business is built on creating an environment where
people can feel at home. One&Only Cape Town creates a welcoming
atmosphere for all visitors. From our world-famous restaurants
and beautiful bar to our extraordinary spa facilities, we invite you
to experience One&Only Cape Town, its warmth, hospitality and
generosity as she was designed to be enjoyed.
Central to exciting nightlife and entertainment, One&Only Cape Town
serves as a gateway to the unique adventures of South Africa such as
tours to Robben Island, wildlife safaris, wine country excursions and
more.
One&Only Cape Town|W| capetown.oneandonlyresorts.com |T| + 27 21 431 5800
SOUTH AFRICA
The One&Only Cape Town, a urban chic resort setting a whole new standard for South Africa hotels.
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NORTH AMERICAThis month we introduce two impressive Haute Grandeur shortlisted hotels from
North America, both focussed on delivering a memorable experience.
THE NEW STANDARD FOR MODERN ELEGANCE
28 West 53rd Street, New York, NY 10019, baccarathotels.com
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THE NEW STANDARD FOR MODERN ELEGANCE
28 West 53rd Street, New York, NY 10019, baccarathotels.com
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Summit Lodge Boutique Hotel is the perfect place to stay for your next escape to the mountains of Whistler, British Columbia, Canada. Summit makes it easier for their guests to enjoy all the adventures Whistler has to offer by providing complimentary perks like wi-fi, shuttle service, pet stays, equipment storage, bike and snowshoe rentals, their rent-a-fish program and free hot drinks all day long.
“We love trying to do something more creative, fun and different in hospitality.” says Tony Medd, General Manager of the Summit Lodge Boutique Hotel. “Having worked towards many changes, upgrades and renovations these past two years, we’re very excited to be recognized in this way.”
The Summit Lodge Boutique Hotel is considered Whistler’s hotbed for creative explorers. Summit guests are never more
With an eye for all the little things, Summit is perfectly tailored to the traveller who finds joy in life’s everyday moments.
Summit Lodge Boutique Hotel
CANADA
|W| www.summitlodge.com |T| +1 604 902 3668
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than a short walk away from exciting adventures, lakeside lunches or cultural curiosities. Whistler and Blackcomb mountains, snowshoe and cross-country ski trails, mountain bike trails, lakes, locally owned bars and restaurants, and boutique shopping are all on your doorstep.
This independent hotel sits in the heart of Main Street where the choice independent restaurants and eateries in the resort culminate to form what has become the “Food
Street” of Whistler.
Each of the their 81 rooms are perfectly designed for the long stay skier. Their fully stocked kitchenettes are perfect for making simple and wholesome meals. Rooms are cleaned with chemical free, bio-degradable and eco friendly products, (so green that you could drink it). You can be assured that Summit minimizes anything that could disrupt the fresh mountain air.
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Generous amenities include stunning salon-style spaces where guests may enjoy breakfast, cocktails, afternoon tea and light bights; a beautifully barrel-vaulted bar featuring a kaleidoscope of Baccarat crystal stemware; a soothing Spa de La Mer, the first of its kind in the world, and a 55-foot sunken marble swimming pool complete with day beds reminiscent of La Cote d’Azur.
Guests are invited to dine in Chevalier, a modern French interpretation of a brasserie deluxe helmed by Michelin-starred Executive Chef, Shea Gallante. Chevalier welcomes guests for lunch and dinner.
To learn more, visit www.baccarathotels.com
Baccarat Hotel & Residence New York is a modern interpretation of the classic Parisian Hotel partculier offering gracious service and unparalleled luxury to guests, residents and visitors alike. The 114 exquisitely appointed guests rooms & suites designed by Paris-based-luxury-design team Gilles & Boissier delight the senses with lavish finishes and artisanal attention to detail.
Baccarat Hotel & Residence New York
NORTH AMERICA
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SOUTH AMERICASouth America is renowned for its natural beauty and attract thousands of guests to
their stunning beach resorts every year. For the returning guests it is all about the overall experience that should be memorable. Visit our shortlisted hotels in this region to found out
why they have been nominated for the Haute Grandeur Global Hotel Awards.
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Aité is a petite resort located in the municipality of Palomino, La
Guajira Province, in Colombia. With the the Caribbean Sea at its feet
and La Sierra Nevada the Santa Marta at its backyard Aité is a little
paradise. Its beach lies in a small bay between two rivers, to the west,
the Palomino River and to the east, The San Salvador River. Both rivers
are walking distance from the beachside.
Aité is also a green hotel, we appreciate our environment and take
pride on caring for it. We have an organic garden and organic fruit
trees which we use in the restaurant. We also have a natural Water
treatment plant and our hot water is provided trough solar water
heaters. Our last biodiversity inventory this year showed that we have
more than 104 different kinds of birds and over 400 different tress
and bushes.
We also have a beautiful Orchideary with over 30 different kinds of
Orchids, Colombian’s national flower. There are many day trips that
can be taken from Aité such as visiting the Tayrona national park,
Tubing down the Palomino o San Diego Rivers, visiting the flamingos
or a Rancheria (a Wayuu- the dessert people- Village) or a kogie
Village. But you don’t need to leave Aité to have a blast just reading
at a hamac, laying at the beach, walking to the river, swimming at the
pools, playing soccer or volley ball and being delighted by our regional
kitchen.
Aite is a unique hotel, they have locals working at the hotel that make
sure that guests feel like its their “home away from home”.
AITE HOTEL|W| www.aite.com.co |T| (571) 321 7821300
COLOMBIA
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The name Aité comes from the Kogie language, one of the 3 tribes of the native inhabitants of La Sierra Nevada de Santa Marta and means “Leisure”.
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ASIAAsia is not only known as the world’s largest and most populous continent, but prides
itself in outstanding 5 star hotel experiences and impeccable service.
BALI’S UNIQUE ICON FOR THE CHIC AND DISCERNING
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BALI’S UNIQUE ICON FOR THE CHIC AND DISCERNING
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There are various types of luxury villas from 300m2 to 900m2 , suitable for
short or long stay guests .Accommodation provides generous space and
standard of luxury, hight-end service and equipments . Each villa has its
elegant furniture and modern fittings , entertainment .
AN HOA RESIDENCE is really a heaven to relax , a place of dream and “well
being home” , far away from the hustle of city life .
Only about 1.30h by car from Ho Chi Minh City , AN HOA RESIDENCE , located in BaRia-Vung Tau province is an exclusive private property with impressive residential villas and an unique experience of lifestyle reflecting the French”:chic” and Vietnamese traditions .
An Hoa Residence
VIETNAM
|W| www.anhyoaresidence.com |T| (84) 903 905 805
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DateProjectItem
23 September, 2015Haute Grandeur Global Hotel AwardsHotel sáv_HGGH Awards Print Ad_Oct2015_AW.ai
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Hotel sáv_HGGH Awards Print Ad_Oct2015_AW_ol.pdf 1 23/9/15 3:33 pm
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The award-wining boutique hotel is luxurious and trendy, and it combines
the romance of a grand colonial edifice with lush green parklands in the
heart of the city. Hotel Fort Canning was styled by the award-winning DP
Architects to incorporate the finest hospitality amenities, while retaining and
conserving its old-style, colonial glamour.
With 86 high-ceilinged rooms offering picturesque views of either the
lush, century-old Fort Canning Park or Singapore’s vibrant, cosmopolitan
city skyscrapers, guests can unwind in contemporary colonial comfort with
statement furniture pieces by Italian award-winning designer Poltrona Frau,
fabrics by Jim Thompson, lavish monsoon rain showers, large free-standing
tubs for two and opulent marble and teak parquet flooring.
In addition to each room’s individual Nespresso machine, interactive control
panel for room temperature, mood lightings and curtains, as well as luxurious
Sealy beds for ultimate comfort, guests are also invited to partake in free-
flow wines and canapes at the Hotel’s free Aperitif Hour at the Private
Lounge every evening.
Hotel Fort Canning is a magnificent and award-winning conservation hotel tucked within 18 hectares of lush greenery of Fort Canning Park.
Hotel Fort Canning
SINGAPORE
|W| www.hfcsingapore.com |T| (+65) 6559 6776
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The hotel has direct access to Marina Square Shopping Mall, and is within walking proximity to the Suntec Convention & Exhibition Centre, The Esplanade–Singapore’s premier performing arts centre, ArtScience Museum, and more. Perfectly situated right on the track side of the annual Singapore Grand Prix Formula One race, Marina Mandarin Singapore also offers versatile event spaces and an extensive range of dining options that include a halal-certified restaurant, celebrated Cantonese restaurant, and a lounge with entertainment through the night. Designed by John Portman, the hotel has one of the largest open atriums in South-east Asia, which rises through 21 storeys and is permeated by streams of natural light. The hotel’s 575 well-appointed guest rooms and suites are complemented by a host of comprehensive amenities, and are specially tailored to meet the needs of discerning business and leisure travellers. Imbued with a philosophy of providing Asian grace, warmth and care in an atmosphere of relaxed elegance, rest assure that your every stay with Marina Mandarin Singapore will be one of limitless experience.
Located in the heart of Marina Bayfront, Marina Mandarin Singapore offers breath-taking views of the city skyline and financial district.
Marina Mandarin Singapore
SINGAPORE
|W| www.marinamandarin.com.sg |T| (+65) 68451188
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Savor gourmet international cuisine at Mistral restaurant and enjoy the outdoor seating on Le Terrace overlooking the Pool and Macau’s inner harbor with exceptional views and delicious cuisine.
Lounge at the harbourside swimming pool with views of China. Retreat to the spa. Tour vintage Macau with the sites of the UNESCO World Heritage Route just a few minutes walk. And live up the night in the excitement of Ponte 16 casino.
Host weddings meetings and events in 5-star hotel surrounds on the 6th floor conference venue with the backdrop of the Macau Harbour setting a stunning scene.
Experience the glamour of Macau in magnifique style. Sofitel Macau At Ponte 16 is located on the picturesque waterfront and uniquely situated amidst the charms of the Old Macau historical quarter.
Sofitel Macau At Ponte 16
CHINA
|W| www.marinamandarin.com.sg |T| (+65) 68451188
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Perched high above on the red sandstone hillock of the Blue City, Umaid Bhawan Palace is the Luxurious Untold story of Bygone era. One transcends into the old world charm of the Marwar region of Rajasthan the moment you enter the Palace. Situated 3.5 kms from Airport and 4 kms from Railway Station, the magnificent Umaid Bhawan Palace is the world’s sixth largest private residences. Built last amongst the great palaces of India it is a golden hued desert sandstone monument set amidst 26 acres of verdant gardens.
The Palace is designed by renowned Edwardian architect Henry Lanchester who has successfully blended the eastern and western architectural influences in the design of the Palace. Even todaya section of the Palace is reserved as the private residence of the Royal family of Jodhpur, currently headed by His Highness Maharaja Gaj Singh II. The Palace is an imitable tribute to art deco with a total of 64 luxurious rooms and suites which are categorized as: Palace Rooms, Historical Suites, Royal Suites, Grand Royal Suites, Maharaja Suite and Maharani Suite.
The Palace boasts a majestic 105 - foot high rotunda influenced by the Renaissance at the Reception. The tastefully done interiors with gleaming furniture, exotic murals of the self-exiled Polish artist Stefan Norblin and elegant artwork follow the Art Deco style to complete the look.
Perched high above on the red sandstone hillock of the Blue City, Umaid Bhawan Palace is theLuxurious Untold story of Bygone era.
Umaid Bhawan Palace
INDIA
|W| www.tajhotels.com |T| (0291) 5104028
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What is your current biggest challenge competing on a global scale in a highly competitive industry?
Our biggest challenge is competing for talent. The W brand has a growing pipeline of hotels and a rapid growth trajectory. This is the case for many global hotel brands. However due to the unusual positioning of the W brand, it takes time and exposure to the brand for it to be correctly executed.
As a brand that is famous for being a trendsetter, guests actually expect a lot more from our services than other hotels. Thus, while the job is fun, we require a lot more inputs from our talents to take an extra step to produce out-of-the-box services around the hotels’ passion points of fashion, music and design.
While this attracts the young generation and hoteliers who are looking for new challenge or unconventional management style, it would be difficult to recruit hoteliers from traditional hotels and expect them to deliver more intuitive, less formal service but equal in quality to the worlds’ best luxury brands.
In your opinion what are the most important factors of staying competitive?
a) Having a culture of continuous improvement in all areas. This applies to everything from financial efficiencies to finding creative ways to enhance engagement with guests. And it is vital to build a culture and develop such mindset. It is only with this mindset that can keep us ahead of the game and maintain continuous improvement. At W, we created various initiatives to stimulate a newer and better way of doing things, ie we form SIS group amongst departments to discuss their operational difficulties and giving solutions. We also have “Innovative Ideas Award” which we encourage all our talents to give us one creative idea every quarter to improve the hotel operation. It can be about anything, from food service to paper usage. The person whose idea is chosen and implemented will win a prize. This not only improves our hotel services, but also creates a sense of achievement and an ongoing service culture within the hotel – a win-win situation to all parties.
b) Stay true to your brand and deliver the core essence of the brand. As it is our brand DNA to discover what’s new/
next to our guests, we are always on the lookout for innovative ways to surprise our guests with new entertainment and initiatives to the market, engaging W fans and attracting new ones. Recently, sustainability is a big topic in the market. But how can we differentiate ourselves from others and elevate our W brand passion points? We worked with international pop star Will.I.Am, who designed an eco-friendly bed linen that will be used widely soon. This is how we merged design and sustainability in an unconventional way. Another great example is wedding. We launched a wedding campaign “WED LIKE A CELEB”, that used mostly hotel staff members as models for a high-fashion couture shoot, delivering the message that anybody can become somebody simply by getting married or joining a wedding at W Hong Kong. This again merged our passion for fashion and it created a lot of buzz in town, generating huge profits.
Often times, we found out there were similar projects carried out by other hotels after our launch. As copying is the biggest flattery, we do see this as a sign that we indeed are a trend-leader and will strive hard to continue doing this.
Glamorous in attitude, confident and with a sense of fashion and fun, Chooi Li Loo embodies all the qualities of a modern woman, making her the perfect new heir to the throne
Chooi Li Loo Hotel Manager of W Hong Kong
INTERVIEW: W Hong Kong
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What is a “FUN FACT” about your hotel?
Each W property around the world has its own story, or what we call as design narrative and our hotel is actually an “Enchanted Forest”. It is designed by Yasimuchi Morita of Glamorous (Japan) and Nic Graham of g+a (Australia), who are inspired by Hong Kong, an urban jungle composed of numerous skyscrapers reaching up to create a symbolic urban canopy.
The mystical journey starts from the HOTEL ENTRANCE on the 1st floor. From the outside, a magnificent tree is seen to be ascending. A semi-hidden W peaks out of the brush outside the property and a bolder, more iconic fiery W burns on a Japanese sandboard wall, the 130ft-tall treetrunks begin their mythical journeys upward from the Cardoso stone floors. This is also creatively represented by the twig-like LEDs lining both the south and west glass walls of the façade. A complex ecosystem on the 6th floor of symbolic leaves, butterflies, hummingbirds and mosquitos (designed by James Angus from Australia) interacts with guests when they are buzzing about, surfing the net, conducting impromptu meetings, and even partying at night.
As the trip goes on within the tree house, right past the Welcome desk towards the guest lifts, logic is instantly obscured with the “Rapunzel” video art piece of artist Jennifer Steinkamp from United States, bringing an explosion of flower power to the forest narrative, demonstrating the fact that W is always evolving. Following the path of the trees, guest will find our GUEST ROOMS either designed by Nic Graham or Yasimuchi Morita to continue the Enchanted Forest journey.
Then finally to WET, the highest outdoor pool in Hong Kong, the contemporary
magic, natural elements now explode with the ascension to the sky. Here old Kowloon and the Victoria Harbour can at once be seen teeming with real life, while on the other side, the iconic Mosaic wall depicts an explosion of fantasy. It is as if the butterflies and birds from the 6th floor have ascended with us, and have triumphantly found their ESCAPE.
We have over 100 art pieces in the hotel that attract many interior architects, hotel developers and artists to stay.
What is your secret to staying “one step ahead” of other luxury hotels in Hong Kong?
As mentioned above, W Hong Kong is always passionate about introducing the latest and newest topics to our guests. So guests can experience many unique activities that they have never seen before elsewhere, giving a new meaning to luxury.
Few examples like:• Each W has a W Insider, a role that can only be seen in the world of W, who is the hotel’s icon and link between the city and guests. Our W Insider, Charlie Lin, connects our hotel guests with the latest and coolest people, places and events, giving them the insider access of the city they never expect.
• W Happenings - These are events that are initiated by the W Brand around our 3 passion points – Fashion, Music and Design, elevating our hotel from being just a hotel but a lifestyle brand and creating new experience through partnerships eg. Summer Series Pool Parties, Collaboration with Clockenflap Music Festival.
• W Music Curator, again a role that is only seen at W Hotels. This person is in charge of creating music happenings and
picking the best DJs to spin at our hotel, making sure the W music is of high quality. • Other than the above, we also realize the importance of technology. So we introduced SPG Keyless, being the first hotel group worldwide allowing our loyalty guests to use the keyless check-in function through the SPG app via his/her smartphone.
The above examples are only one of a few from our innovations. With this intuitive approach, not only could we meet the growing needs of business and leisure travelers, but also exceed their expectations. How will Haute Grandeur Global Hotel Awards compliment your brand as a unique and transparent Global Awards initiative offering an elegant Award concept?
Modern luxury is what that defines the W Brand. We keep the high standard of service like other 5-star hotels do, but at the same time, offer numerous lifestyle activities as well as services that can reach out to the new/next generation. We personalize greetings, we communicate directly to the directors… we break the norm of traditional luxury services.
Thus, if we are so fortunate to receive the award from Haute Grandeur Global Hotel Awards, it will mean there will be a new interpretation of luxury. And it will be a big honor, since the winners are chosen based on the data collected from independent and esteemed travel sites like Tripadvisor. By receiving the award, it would mean that we are well-loved by the guests around the world and that this new luxury is well-recognized.
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What are your plans for 2016 to stay ahead of global industry changes where mainly hotels have to adapt constantly to spoilt guests and their demands in order to stay competitive?
• SPG is well recognized loyalty program and has recently been awarded the Best Loyalty Program. With that, we would continue to leverage on this program and maximize our systems from the Global Personalization of Starwood to ensure that guests’ preferences and expectatiosn are not only just met but exceeded.
• SPG has upgraded its mobile APP that allows them to input their personal hobbies and even to check-in without passing the front desk and using the traditional room keys. SPG members could also sign up for SPG Moments,
exclusive events like backstage access to concerts, meet-and-greet with celebrities that are only for SPG members, giving them a memory of a life time.
• Front-line staff can now use StarGuest, a web based program on guest profile database and part of BWCB LC Core Value Service Culture implementation, to interact and communicate with the guests more efficiently.
• Guests can also let us know their comments by filling out a survey with GEI (Guest Experience Index). And now with its extension tools – The GEI Action Planning Portal, Rooms Filters in the GEI portal and the self-inspection tool, talents can now gain deeper insight on what the guests need, make better decisions and take action.
• SPG Pro gives sellers and sales administrators receiving credit such as SPG points for the business they book at our hotel
• We have launched a series of MVP (Most Valuable Promotions) that assist the sales team in personalizing what our hotel wants to promote and says to the group customers. Its goal is to create an industry leading customer-centric marketing and business development approach that learns from and leverages past customer behaviors. Thus, through this initiative, we could easily customize promotions targeting different type/size of group/event based on different customers’ status (supporter, bulk purchase, etc).
W Hong Kong |W| www.w-hongkong.com |T| 3717 2982 / 3717 2990
W Hong Kong is located conveniently in the buzzing West Kowloon district, tapped to become the city’s new finance and commerce hub. Bringing its signature Whatever/Whenever® service philosophy and whimsical sensory experience, the 393-room property presents a stunning view of West Kowloon Harbor, award winning Bliss spa, cutting edge business facilities and function space, superior recreation facilities, two signature restaurants Sing Yin Cantonese Dining and KITCHEN with an eventful WOOBAR that are all set to tempt the city’s chic set. With the highest outdoor poolside bar in Hong Kong, WET DECK on the 76th floor provides the perfect venue to have corporate assemblies with fellows or clients
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Serta, World’sBest Mattress
Herman MillerDesigner Work Chair
Eco-FriendlyAppelles Toiletries
Smart HDLED TV
150MBpsFree Wifi
24 HoursGymnasium
Rooftop Infinity Pool
G Cycle Cross Usage & SigningFacilities At G Hotel Gurney
AirlinePartner
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Serta, World’sBest Mattress
Herman MillerDesigner Work Chair
Eco-FriendlyAppelles Toiletries
Smart HDLED TV
150MBpsFree Wifi
24 HoursGymnasium
Rooftop Infinity Pool
G Cycle Cross Usage & SigningFacilities At G Hotel Gurney
AirlinePartner
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Jl. Drupadi No. 4, Seminyak, Bali 80361T: +62 361 734 656
E: [email protected]: [email protected]
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Overlooking an expanse of gorgeous terraced rice paddies, Ubud Village
Resort and Spa has a relaxing atmosphere throughout which is further
enhanced by excellent service and guest amenities. Surrounded by
picturesque rice paddy terraces and set within luxuriant landscaped tropical
gardens – with coconut palms, manicured lawns, lotus ponds and our own
rice paddies.
Ubud Village Resort & Spa is a retreat style boutique resort designed for
relaxation, invigoration and peaceful contemplation. Situated within a
Balinese style village, our thatched roof private pool villas command either a
picturesque panorama of terraced rice paddies or a pastoral sanctuary that
is surrounded by lush trees and gardens. A total of 29 units of 1 Bedroom
pool villas and 1 unit of 2-Bedroom pool villa ensure comfort and privacy
in your own tropical haven. Each villa boasts impeccably designed interiors
that incorporate both traditional Balinese and contemporary architecture to
create a luxurious and exotic experience.
The Ubud Village Resort & Spa is located 90 minutes from Ngurah Rai Bali
international airport and is not far from Bali’s Ayung River, which is well
known for white water rafting. Our resort is located only a short walking
distance to Ubud - the cultural capital of Bali. For example; Monkey Forest
is a ten-minute walk and Ubud market is fifteen minutes away. Alternatively,
you can take one of our hourly shuttle cars into town or ride in using one of
our bicycles.
Located on the verdant hillsides of Ubud, The Ubud Village Resort & Spa is a perfect Balinese hideaway for romantic couples, honeymooners and families alike.
The Ubud Village Resort & Spa
INDONESIA
|W|www.resort.theubudvillage.com/ |T| (+62) 361 978444
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Hakuba Happo-one Ski Resort, surrounded by the magnificent 3000 metre high Japan Alps, is the largest ski field in Asia.
Hakuba Onsen Ryokan SHIROUMA-SO rests at the base of Hakuba Happo-one ski area. It is a modern Japanese Onsen Ryokan (Japanese Hotel) that combines both traditional wooden and modern Japanese architectural styles, resulting in a creative and beautiful design.The entrance features wooden pillars and beams that are preserved from the building’s agricultural beginnings in the Edo period more than 200 years ago. Rooms feature large windows and views of the beautiful Alps. The warmth of our historical Ryokan provides guests with the perfect opportunity to relax, place themselves in the hands of Nature, and refresh.
Our 100% natural hot spring is known as “the bath of the beauty,” owing to the fact that the water, having some of the highest alkaline content in Japan, is beneficial for the skin in many ways. The quiet and cozy Onsen bath is made with Tago stone, unique for its resemblance to wood grain, and designed to produce a relaxing atmosphere.
SHIROUMA-SO welcomes guests as if they are a member our own family. We endeavour to cater to their individual needs. The warmth of hospitality that we show our customers is a proud traditional that has been passed down since the time of the Ryokan’s establishment.
Visitors can relax and enjoy the home cooking of the owner (Mother) of the Ryokan, who was herself born and raised in Hakuba. These home-cooked dishes - traditional local meals passed down through the generations - are made using the seasonal bounty of the Hakuba region
Hakuba was the main event venue for the 1998 Nagano Winter Olympics.
Hakuba Onsen Ryokan
SHIROUMA-SO
JAPAN
|W| www.shiroumaso.com |T| +81 261 722121
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InterContinental Bali Resort nestles secluded within 14 hectares of tropical
landscaped gardens, alongside a 500m prime stretch of white sand beach.
One of Bali’s most renowned and enduring properties, this five-star
resort was the first luxury property of its kind to be built on the shores of
beautiful Jimbaran Bay. The recipient of multiple international awards since,
InterContinental Bali Resort seamlessly accommodates the needs of travellers
to Bali, whether it is couples, families, or corporate types. InterContinental
Bali Resort positively encourages cultural immersion and local interaction
and is environmentally and community-committed through a number of
eco-friendly and socially conscious initiatives and community programmes,
which have been recognised internationally. Providing a peaceful yet fully
self-sufficient haven during your stay in Bali, InterContinental Bali Resort is
conveniently positioned a short drive from Ngurah Rai International Airport
and easily accessible to the island’s many attractions and destinations.
Bali isn’t just about tropical beaches, surf and sunshine, InterContinental’s
unique brand concept ‘In The Know’ will help you get the most from your
stay here in Bali. There is so much to see, do, and experience. With our savvy
local know-how, our team at InterContinental Bali Resort invites you to
experience what defines their island home. Delve into the soul of Balinese
culture and heritage.
In The Know will enrich your stay with activities that will get you up close and
personal with the unique character of this tropical location – from traditional
culinary experiences, to scouring the lesser-known markets for trinkets, to
being invited to watch a traditional village Hindu ceremony.
Suspended between heaven and earth
Intercontinental Bali Resort
INDONESIA
|W| bali.intercontinental.com |T| (62361) 702677
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A fragrant oasis of peace, tranquility and ultimate indulgence. Melati which
means the Jasmine flower and the fragrant inspiration for the resort. A
destination resort and spa located on an exclusive beach at Thongson
Bay on the north coast of Samui Island. The resort overlooks a white
sand beach and clear blue sea, offering a unique style of the personalized
service. Beautifully designed with its 77 spacious rooms and villas include
private pools are ensconced in contemporary architecture, whilst terraces or
balconies feature outdoor bathtubs. All guest units are setting in lush tropical
gardens for relaxation and privacy while blending harmoniously with nature.
The resort is conveniently located just 15 minutes from Chaweng shopping,
restaurants and entertainment options. Enjoy the beachside swimming pool,
swim-up bar and kid pool. The sanctuary swimming pool in the garden for
those guests who need some simple solitude to complete their relaxation.
Two superb signature restaurants, offering the best dishes and cuisines.
The View Restaurant benefit from glorious sea all day dining contemporary
International dishes, BBQ & Seafood and a romantic dinner on the beach
with a Mediterranean twist. Kan Sak Thong Restaurant the finest Thai
dishes and International, wine cellar and cocktails.
The resort offers health spa including the signature “Jasmine Dream” and
discover “Timeless Journey Treatment” an indigenous coconut treatment
experience, fitness centre, gift shop, kid club, library, yoga, Thai cooking
classes, sea kayaking, tour and excursion, guest service, free wi-fi internet
throughout the resort. A Truly piece of paradise, privacy and tranquility with
all facilities and excellent services, the ideal destination for those seeking
indulgent romance and a memorable resort experience.
A stunning beachfront resort comprises of private pool villas on Koh Samui, Thailand.
Melati Beach Resort and Spa
THAILAND
|W| www.melatiresort.com |T| (66) 29445414
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AMATARA RESORT & WELLNESS
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On an island renowned for its natural beauty, Amatara Resort & Wellness in
Phuket Thailand occupies a privileged spot in the peaceful southeast. The
resort promises a luxury experience through out its 105 suites and villas,
each with its own private balcony and sea view. The stunning Premier Sea
View rooms, Pavilions and Suites set new standards in comfort and design.
The unique Pool Villas represent the ultimate in stylish indulgence. Each of
this luxurious villa is 150 sqm in size, offers an unforgettable experience
with its own private outdoor pool and extensive sun-lounge area. Guests
can enjoy views of the Andaman Sea in complete privacy.
Amatara Resort & Wellness introduces guests to a new level of luxuriant,
tropical vacationing with its superb facilities including an oversized outdoor
infinity pool which overlooks the ocean, ultra-modern fitness centre
(for strength training, cardio and Pilates), floodlit outdoor tennis court,
and yoga pavilion, quiet beach with direct access from the resort. Other
facilities include The Club, Children’s Club, and library. Complimentary Wi-
Fi and iPad for usage during the stay. Spread over a 2000 sqm space with
panoramic seascapes, Amatara Spa is a Thailand’s premium destination spa,
offers guests with Asia’s best coastal view in Phuket. Designed to balance
mind, body and soul, Amatara spa treatments will ensure the most relaxing
experience like no other.
The resort’s most enduring signature of all is the unwavering commitment to
provide guests with an uncompromising standard of genuine, personalised
service, always delivered with a smile. Situated in a totally private bay,
Amatara Resort & Wellenss yet offers easy access to major tourist attractions.
Amatara Phuket is 45 minutes drive from the airport, 15 minutes from
Phuket Town and 30 minutes from Patong Beach.
An Unforgettable Getaway….
AMATARA RESORT & WELLNESS
THAILAND
|W| www.amataraphuket.com |T| +66 7620 0800
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Panviman means Paradise Alike, is nestled at Klong Prao beach, a tranquil
part of the island and idyllic for swimming offering a unique blend of serenity
And relaxation within a traditional Thai architectural setting. Panviman Koh
Chang Resort itself has 50 villas, half of them are pool access. Great value
for money and a unique experience of traditional Thai hospitality.
Koh Chang island is ideal for several water activities including diving,
snorkeling, fishing and island hopping tours. Visitors will find one of the best
seafood restaurants in Koh Chang. From Bangkok, it’s easily accessible by
air or land to Trat province and take a 15 minutes ferry ride from the pier to
Koh chang.
Koh Chang, the legendary island in the Gulf of Siam, is a part of National Marine Park where pristine natural beauty is kept intact.
Panviman Koh Chang Resort
THAILAND
|W| panviman.com |T| (+66) 39619040
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The hotel offers a new dimension in service and quality standards
providing grandeur, elegance and unequalled amenities and facilities.
Its service is graciously warm yet efficient and consistent, in an
atmosphere of urban residential comfort with welcoming public areas,
innovative restaurants and well-appointed guestrooms.
Boasting bespoke rich wood veneer furniture and wall panels amongst
the soothing shades of warm grey and ivory tones with a mixture of
modern patterns, in a vast, open space, the rooms are undoubtedly a
symbol of style and elegance. Each room and suite features element
of comfort and relaxation in mind, from luxurious soft quilted leather
palette walls that adorn the headboard corner to the massively crafted
polished aluminium panelled mirror surrounding the space. Rich
upholstery, plush fabrics, soft and subtle textured wallpaper as well as
exclusive wooden floors add a sense of opulence to the rooms.
Inspired and incorporated with a touch of Malaysian influence, the
beautifully designed hibiscus motif carpet complements the tasteful
décor. All rooms are fitted with avant-garde in-room technological
equipments; motion sensor replacing keycard slot and media hub for
TV and mobile devices for the convenience of business travellers.
Wi-Fi access in our guestrooms, public areas, meeting rooms and
restaurants, provides the ultimate convenience to business travellers.
All rooms are equipped with a complete range of amenities, facilities
and services. An enlarged writing desk complemented by an ergonomic
high back leather chair adds comfort and are perfectly suited for the
need of the discriminating business traveller. After a day’s work,
luxuriate in our commodious long bath or refresh under sprays of
soothing rain shower that transforms every shower into a natural rain
fall experience. A brilliant blend of traditional and new will ensure you
feel right at home.
One World Hotel |W| www.oneworldhotel.com.my |T| (603) 76811111
MALAYSIA
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Strategically located in the heart of Petaling Jaya’s business and commercial district, at the fringe of Kuala Lumpur, One World Hotel is adjoined to the award winning 1 Utama Shopping Centre
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This place is home to numerous hip clubs and bars, restaurants, and
malls. From here, the accommodation is only 0.6 km from the Prompong
Skytrain Station, and 20.6 km from Don Mueang International Airport and
Suvarnabhumi International Airport.With the proximity of S31 Sukhumvit
Hotel’s location to the following points of interest, convenience is always
within reach.
2016 Haute Grandeur Global Hotel Awards shortlisted categories:
• Best Culinary Experience• Destination Wedding Hotel• Lifestyle Hotel• Prime Location Hotel• Urban Hotel
S31 Sukhumvit Hotel Bangkok is located in the Sukhumvit area, an exclusive residential and lifestyle district in the Thai capital.
S31 Sukhumvit Hotel
THAILAND
|W| s31hotel.com |T| (+66) 22601111
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What is your current biggest challenge competing on a global scale in a highly competitive industry?
Bali in particular has a supply of accommodation that drastically exceeds demand. At the same time, there are plenty of emerging destinations in Southeast Asia, which provides millions of options for travellers. To survive in the industry, we must be innovative yet preserve originality as well as actively develop new markets.
In your opinion what is the most important factors of staying competitive?
Originality, innovation and personalised service.
What makes Alila Villas Soori unique?
Our location and indigenous experiences of rural and authentic Bali. The resort resides in a unique landscape along a serene volcanic-sand beach and surrounded by UNESCO World Heritage listed rice terraces. Indigenous materials are used for the building such as terracotta walls for the spa and restaurant, sandstone and lava rocks, etc. Guests are indulged in warmhearted local lifestyle such as superb Balinese delicacies like Ayam Betutu, a Balinese-style roast chicken cooked in volcanic sand, agriculture insights of rice farming, temple ceremonies and much more, enjoyed with a touch of personalised service that Alila is well known for.
What new or interesting news do you have to share with us about your Resort?
An innovation that we continuously present is collaborations with international specialists such as Michelin-starred chefs and wellness gurus. Please check out our website www.alilahotels.com/soori/events/#wellness-retreat
Why do you feel the Haute Grandeur Global Hotel Awards will have a positive influence on your current and potential guest’s perception?
The Haute Grandeur Hotel Awards provide international and premium recognition of the resort’s exceptional services and features. Such global recognition is a key factor for today’s travellers when picking a destination for holiday, wedding and honeymoon, corporate retreat or wellness retreat.
A New Face at the Helm of Alila Villas Soori. Marco has arrived on the southwest coast of Bali from the shores of the Maldives where he was General Manager of Huvafen Fushi by per AQUUM.
Marco den Ouden General Manager of Alila Villas Soori
INTERVIEW: Alila Villas Soori
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Abundant with rare wildlife and exotic flora, The Andaman’s
magnificent locale enables guests to partake in a wide range of
activities that integrate the surrounding nature while still enjoying the
luxurious trimmings of a five-star resort.
The 178 exquisite rooms and magnificently appointed suites reflect
a contemporary Malaysian style, with sweeping views over the
beckoning Andaman Sea and the ancient rainforest.
Catering to all food aficionados, the distinctive yet equally alluring 4
restaurants at The Andaman, along with the Jentayu Lounge and Beach
Bar, offer a variety of local specialties and international favourites.
The award winning V Botanical Spa, perched on a verdant hillside is a
perfect sanctuary for a pampered bliss. Nestled amid the serenity of
an ancient rainforest, it offers unique treatments and experiences to
nurture mind, soul and body.
As part of the resort’s marine and coral conservation project, guests
are presented with the opportunity to give back to nature by partaking
in distinct activities in its unique Coral Nursery, Coral Reef and the
newly opened Marine Laboratory.
Located just a mere 4 minutes from the Els Club Teluk Datai, ranked
as the ‘World’s Best New Golf Course’ The Andaman brings together a
relaxed 5-star luxury and an unparalleled destination experience in the
heart of some of the most alluring nature.
The Andaman, Langkawi|W| www.theandaman.com |T| (604) 9591088
MALAYSIA
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The Andaman, a Luxury Collection Resort located in an idyllic tropical setting on Malaysia’s Langkawi Island, is cosily tucked away between a 10-million-year-old rain forest and the tranquil Datai Bay with an 8,000-year-old fringing coral reef.
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What is your current biggest challenge competing on a global scale in a highly competitive industry?
Our biggest challenge and I think for any industry nowadays is how can we have the better system to gather the customer’s data, have good communication channels and systems to provide the personalize service, a relevance, an experience to create the guest loyalty, with the unstable economic situation, the rapid evaluation of distribution network, and technology.
In your opinion what is the most important factors of staying competitive?
The continuous improvement of our services to serve our valuable guest is the key. We value our customers’ feedback and personalized interactions to ensure that each guest has a truly unique and exceptional experience during their stay
at The Naka Island, A Luxury Collection Resort & Spa, Phuket.
What makes The Naka Island, A Luxury Collection Resort & Spa, Phuket unique?
The increased selection and competition is the challenge to market to potential customers effectively and retain your existing customers. Also finding the right staff, retaining them, and ensuring they buy into the vision of the business remains an ongoing opportunity.
What new or interesting news do you have to share with us about your Resort?
A “Jewel” in The Naka Island’s crown is our “Royal Horizon Pool Villa.” It spreads over 1,600 square metres, and boasts a combination of rustic, state of the art and innovative modern living décor stretching over three separate pavilions,
two bedrooms, a living room, indoor dining plus outdoor poolside dining areas. The villa features enormous infinity pool looking out to the magnificent views of Phang Nga Bay. This place is the ideal of lager families and exclusive groups.
Why do you feel the Haute Grandeur Global Hotel Awards will have a positive influence on your current and potential guest’s perception?
Haute Grandeur Global Hotel Award can guarantee the high achievement and service standards that we can offer to our valuable returning guests and future customers.
The Naka Island, A Luxury Collection Resort & Spa, Phuket, was opened with myself as General Manager, where I still remain today.
Mr. Erich FriedlGeneral Manager of The Naka Island, A Luxury Collection Resort & Spa, Phuket
INTERVIEW: The Naka Island
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AUSTRALASIA The region offer a service orientated culture that is evident from the
outstanding hospitality experiences we present to you here.
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The ADGE Hotel offers you a collection of two bedroom, two bathroom fully-serviced apartments, in the heart of Sydney’s inner-city.
ADGE Hotel
AUSTRALIA
|W| www.adgehotel.com.au |T| (+61) 2 9215 5138
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Urban adventure and daredevil design meet in ADGE; the ultimate
lifestyle hotel for the 21st Century. The ADGE Hotel offers you a
collection of two bedroom, two bathroom fully-serviced apartments,
in the heart of Sydney’s inner-city.
As you enter the high ceilinged lobby the first thing you’ll notice is the
urban artwork and contrasting sleek white décor which complement
each other beautifully. The lobby also homes an exclusive Omakase
style restaurant headed by the celebrity chef Raita Noda, which offers
a very personal experience seating only 8 people a session.
Each apartment is a reflection of the bold, individual character of the
surrounding area Surry Hills through its colourful artistic nuances and
is furnished in the styling of Sydney’s upscale lifestyle, featuring open-
plan lounge and dining areas, fully-equipped kitchens with European
appliances, as well as internal laundry; with both washing and drying
machines. The floor-to-ceiling windows ensure plenty of light to make
these already bright apartments come alive, and the private balconies
offers a perfect space from which to enjoy the beautiful yet bustling
surrounding cityscape.
For guests who live to be pampered, private in-room hair stylists and
personal grocery shopping facilities ensure you won’t need to lift a
finger during your stay. For those who prefer to be cooked for, the on-
site restaurant Baccomatto Osteria serves fine, fresh Italian food and
the tastiest Italian wine.
Close to public transportation, this melting-pot of Sydney’s wide
variety of cultures is the home to designer boutiques, Crown Streets’
critically-acclaimed restaurants and cafes as well as the ‘Surry Hills
Markets’ held at Shannon Reserve on the first Saturday of each month.
The infamous night-life of both Oxford Street, Crown Street and Kings
Cross are a short walk away, and pop-up bars are aplenty here in Surry
Hills.
2016 Haute Grandeur Global Hotel Awards shortlisted categories:
• Boutique Hotel• City Hotel• Design Hotel• Luxury Hotel Apartments• Small Hotel
AUST
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Grand Hyatt Melbourne is the city’s centre of luxury. A spectacular Melbourne landmark, the hotel rises above the city’s vibrant retail precinct, offering unparalleled luxury accommodation and leisure facilities with an impeccable standard of guest service and attention to detail.
Grand HyattMelbourne|W| www.melbourne.grand.hyatt.com |T| (+613) 96 131234
AUSTRALASIA
2016 Haute Grandeur Global Hotel Awards shortlisted categories:
• City Hotel• Conference Venue Hotel• Function Venue Hotel• Luxury Hotel• Restaurant Hotel
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The hotel offers an array of standout facilitates including Collins
Kitchen restaurant, Ru-Co bar, Australia’s largest hotel health and
fitness facility – City Club and an innovative premium events venue
– the residence which is the first of its kind in Australia. Grand Hyatt
Melbourne continues to be recognised as a true Melbourne icon and
has cemented its position as a world-class hospitality provider.
Set amidst the impressive arts and culture, fine dining and high fashion
precincts Melbourne has to offer and renowned for 5-star service, the
hotel’s offering is unrivalled from the moment you enter the grand
lobby. Featuring spectacular upper and lower entrances, these spaces
exhibit contemporary sculptures commissioned by prominent artists
and encapsulates the essence of a premium hotel experience.
The guest rooms, designed by Joseph Pang, mirror the grandeur and
luxurious feel of the arrival spaces. Each guest room, framed with floor
to ceiling views boasts a plush, custom-made king – size bed and a
luxurious marble bathroom complete with deep soaking tub.
Perched on level 31 is The Grand Club Lounge where you can enjoy
panoramic views of Melbourne city with complimentary continental
breakfast, all day refreshments, plus evening drinks with canapés. The
guest services team provide personalised check-in and check-out, and
concierge services to meet guest’s everyday needs, completing this
exceptional offering.
Grand Hyatt Melbourne provides healthy food and beverage options
for busy travellers with specially designed menus that focus on portion
sizes, organic produce and nutritious alternatives, based on the Hyatt’s
global philosophy of ‘Food. Thoughtfully Sourced. Carefully Served.’
The hotel’s restaurant, Collins Kitchen offers guests all day dining
experiences. The open plan layout and contemporary feel provides a
welcoming setting in the heart of the bustling Melbourne CBD. The
expansive open kitchen serves an array of cuisine including Deli, Grill,
Wok, Wood-Fired Oven and Patisserie. Here, the emphasis is on
market-style, authentic food where guests are able to interact with
chefs for a theatrical dining experience whilst enjoying the seasonal
offerings featuring locally sourced produce.
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EUROPE Europe has a rich cultural history extending also into the finest hotels
located in this region.
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Myriad is a five-star hotel where dreams become reality due to its sublime views over the Tagus River and contemporary style décor, that lies in strong and contrasting colors. The cosmopolitan River Lounge restaurant is the perfect place for business lunches, informal dinners or cocktails with friends, where musical entertainment sets just the right mood. Located on the 23rd floor of the Myriad Hotel, Sayanna Wellness is a spa with a unique view that makes you feel closer to the clouds.
DREAMS COME TRUE
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During its history it was home to a ballet school, a publishing company, an education centre for first aid, driving school and most recently a famous milk cafe ‘Miška’. After thorough renovation the refurbished building opened its doors again in 2011 as a design hotel, using only best quality materials and with a wink to the cubism of elder times.
Very central, right opposite to the traffic free historical centre, within walking distance from the most important sightseeing sites and the shopping streets with lots of bars, night clubs and
restaurants. The main university building is located 200m and city centre only 350 m away.
All rooms are luminous and decorated with particularly good taste in a warm contemporary style using only the highest quality materials and amnesties, such as prestigious bed linen by Rivola Carmignani and Geneva Guild bathroom amenities. All rooms have double glazing, carpet, telephone (10 minutes free calls within EU) TV, air conditioning, heating, free safe, WiFi , minibar. Bathrooms have showers or bath tubs,
Impressive residence build around 1830 for the family of attorney and rebuilt in 1930’s in the for that period popular middle European cubist Art Deco style
Hotel Cubo
SLOVENIA
|W|www.hotelcubo.com | T| (00386) 14256000
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hairdryers, bathrobes and slippers. Double rooms are nice and comfortable with sitting corner. Single rooms are smaller but cosy, with a shower. Rooms at the back side of the hotel are recommended for light sleepers.
Well cared breakfast buffet (warm and cold) with fresh, homemade products. Restaurant ‘Cubo’ has a great reputation in Ljubljana because of its excellent cuisine, innovating menus, extended vine list, contemporary meals
created with only fresh local seasonal products. Moreover, the restaurant is proud of its design decoration and its exclusive accessories such as Bauscher porcelain and Riedel glass work.
Give us the pleasure of welcoming you to our hotel, and give yourself the opportunity to experience Slovenian hospitality first-hand. Come to Ljubljana, stay at the CUBO Hotel!
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This unique four star hotel is set in a magnificent 15th century building, which was a former Franciscan convent, and is strategically located in front of the Roman Forum, very close to the Colosseum and just a nice and comfortable walk to the Spanish Steps, Trevi fountain and Navona Square as well as to the main shoppings streets such as Via Condotti and Via Frattina.
It also offers a very quick and easy connection to the Vatican and every area of the city.
Trastevere, the charming medieval district with restaurants, bars and cafés is within walking distance.
Its position is therefore a source of charm, but also the interior of the Kolbe Hotel Rome is enticing with its unusual and highly original combinations, such as the burgundy leather sofas that stand out wonderfully against the brick vaulting and imposing designer light fittings in the hall, or the relaxina tailor-made furnishings of the bedrooms, fitted out with all the comforts as well as numerous plus factors like the view over the peaceful
The choice location for all those who love luxury. Kolbe Hotel Rome proudly announces the important nomination it has just received for the Haute Grandeur, Global Hotel AwardsTM
Kolbe Hotel
ITALY
|W| www.kolbehotelrome.com | T| (0039) 06 6798866
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The 2 rooms of the congress centre are also rich in charm, characterised by an irresistible blend of the old and new; architecture of the past and technology of the future, making them ideal for top class events.
The Al Palatino Garden Restaurant allows you to relax and enjoy breakfast, lunch or a candle lit dinner secluded from the city noise with suggested views over the city and historic monuments. The Bar and lounge designed for maximum comfort with its soft lighting and peaceful music will settle you right in to relax while sipping on a preferred beverage of your choice.
With a team of staff happy to welcome you and fill your every need the Kolbe Hotel Rome presents a unique combination of historical importance and comfort with elegance.
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The natural beauty of the Algarve coast invites you to enjoy the resort’s culinary delights, sense of well-being, entertainment and daily activities. Located in Albufeira, overlooking Praia da Falésia beach, the EPIC SANA Algarve offers luxurious types of accommodation, 6 pools, 3 restaurants, 3 bars and a SPA for moments of pure relaxation.
Enjoy excellent service in a cool & chic environment.
Tel +351 289 104 300 | [email protected] www.sanahotels.com
EPIC SANA Lisboa brings together the best of several worlds: a strategic location next to Marquês de Pombal; proximity to some of Lisbon’s most luxurious commercial areas; sophisticated and personalized service; a diversified supply for leisure, business meetings and events.
Discover the EPIC dimension.
Tel +351 211 597 300 | [email protected]
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EPIC SANA Lisboa brings together the best of several worlds: a strategic location next to Marquês de Pombal; proximity to some of Lisbon’s most luxurious commercial areas; sophisticated and personalized service; a diversified supply for leisure, business meetings and events.
Discover the EPIC dimension.
Tel +351 211 597 300 | [email protected]
00
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Andersen Boutique Hotel Helgolandsgade 12 DK-Copenhagen V Tel.: +45 3331 4344 E: [email protected]
ALL HEARTAND A SENSE OF DETAIL
At Andersen Boutique Hotel we believe in design, service that exceeds our guests’ expectations and in creating an ambiance that encourages to absorb the energetic and rich enviroment that is the HEART of Copenhagen.140
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Andersen Boutique Hotel Helgolandsgade 12 DK-Copenhagen V Tel.: +45 3331 4344 E: [email protected]
ALL HEARTAND A SENSE OF DETAIL
At Andersen Boutique Hotel we believe in design, service that exceeds our guests’ expectations and in creating an ambiance that encourages to absorb the energetic and rich enviroment that is the HEART of Copenhagen.
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Ystad Saltjöbad, Sweden
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Ystad Saltjobad is now an award-winning spa and conference hotel constantly being developed and updated.
The hotel’s interior and design exude classic Newport. The maritime flair and the natural light characterise the hotel’s entire atmosphere and ambience. In our lavish spa area you can enjoy luxurious indoor and outdoor environments and be sure not to miss out on our award-winning and widely talked-about spa ritual Creek Experience with sauna traditions and experiences from around the world gathered under one roof.
More recently, under the leadership of our gastronomic director Daniel Müllern, Ystad Saltsjöbad has increasingly become renowned for good food, well rooted in the proud local cooking traditions, yet introducing influences from the American and French cuisine. At Ystad Saltsjöbad you will find a world class experience anchored in a well-thought out encompassing concept with genuine, heartfelt service surrounded by beautiful and exciting environments where you will be able to relax and feel good - from beginning to end.
Saltsjöbad, located in Österlen right next to the beautiful Baltic Sea beaches, has been a classic seaside hotel since 1897
Ystad Saltjöbad, Sweden
SWEDEN
|W|www.ysb.se | T| (+46) 411-13630
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Over the last years we have redefined the spa experience on the Scandinavian market, creating a destination that attracts ever growing attention from spa lovers from other international markets. Ystad Saltsjöbad main strength lies within continuous product development and genuinely delivering exceptional customer service.
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What is your current biggest challenge competing on a global scale in a highly competitive industry?
Price versus Quality and Service.
In your opinion what is the most important factors of staying competitive?
Quality. Considering Guests as individuals, far away from the Mass Approach.
What is a “FUN FACT” about your Resort?
Everything it is about Fun and relaxation and not only. By position the Hotel, enjoy Mountains and Sea in the same time. Very rear situation, which we exploit by our offerings in terms of activities and entertainment.
What is your secret to staying “one step ahead” of other luxury Resorts in Russia?
Creativity, happy personnel, peaceful work environment. More tranquility we transpire, more happy Guests we will have. Therefore more success.
How will Haute Grandeur Global Hotel Awards compliment your brand as a unique and transparent Global Awards initiative offering an elegant Award concept?
Luxury award for the luxury resort.
What is your plans for 2016 to stay ahead of global industry changes where mainly hotels have to adapt constantly to spoilt guests and their demands in order to stay competitive?
The overall on industry is precisely as you put it in your question. At this moment some of the 3-4* hotel brands are offering the same quality details as the 5* segment.
So indeed creativity and re-inventing are the key. Realistically, in the last 5 years very little, if no changes, happened in the rooms setup for example.
Nothing new, no new ideas were released on the market. Some trials yes, but non actually survived as a trend on quality, to mention or to adopt. Most of the trends on the new properties are to build better. Old ones are emphasizing on full offering of what they have at hand.
Tough market, Tough decisions. One thing is for sure, we will always strive not to decrease service, never mind how costly might sound to an Accountant. I believe we all should start looking more at the Guest Happiness than GOP and Owner Happiness. The industry does not pay back anymore in 5 years planning.
We sat down with Alexandru Dorus, current General Manager of Mirya Resort in Russia. From Area General Manager 2008 to 2010 and then General Manager from 2010, his extensive experience stretch from the Middle East, Europe & Asia.
Alexandru Dorus General Manager of Mriya Resort
INTERVIEW: Mriya Resort
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ICELANDWHERE EVERYTHING MEETS NOTHING
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MIDDLE EASTA visit to the Middle East includes the glitziest of cities and the most picturesque of beaches, but make sure you book one of our shortlisted hotels to experience
the ultimate Arabian hospitality.
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Thanks to its strategic position and its outstanding staff Al Safa Royal
Suites offers the best option for a business or a leisure stay in Doha.
The 282 cutting-edge hotel apartment suites of varying sizes are
designed to offer the highest standard for all guests. From the minute
you enter the grand reception hall, you will be welcomed by elegant
surroundings and a uniquely friendly atmosphere created by our
courteous staff.
All our Apartments contents fully fitted kitchen, spacious rooms,
Living areas and addition to the beautiful apartments we do provide
Complimentary Wifi, Gym, Swimming Pool Sauna & Stem Room.
Our apartment suites provide you with all you need to feel at home in
Doha. Al Safa Royal Suites also consist with Continental International
Restaurants and Coffee Shop with various types of Food verities to all
our guests who visiting us from all parts of the World. We are Located
in Msheirib which is the heart of Doha. Al Safa Royal Suites is within
easy reach of all major sights in Doha. Souq Waqif, the Gold Souq and
the Corniche are within walking distance, you can enjoy your time at
Souq Waqif, historical center of Doha, where you can find shops for
jewelry at the Gold Souq and typical local cultural market to bring you
back to the ancient Doha.
Our goal has always been to provide the best possible service to all our
guests and to ensure that your stay with us will be an enjoyable and
unforgettable experience. We are committed to enhancing and further
developing Al Safa Royal Suites and offering you something special to
return to on each visit.
Rest assured that every effort will be made to ensure you will always
leave our Hotel with the best impression & memories...
Al Safa Royal Suites|W| www.alsafaroyalsuites.com |T| (+974) 4403 8332
DOHA
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“Al Safa Royal Suites will offer an excellent living experience and truly a memorable stay in Doha.”
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This paradise sanctuary, on the shores of Doha in the Arabian Gulf,
open its doors to a luxury getaway destination. A first of its kind in
Qatar, intertwining Thai and Qatari indigenous hospitality, the resort
offers pure relaxation amidst its rejuvenating surroundings.
25 minutes from the heart of Qatar’s vibrant capital, a luxury boat
ferry crosses crystal clear water to reach a breathtaking island that
feels a world away, while a private helicopter pad offers an exclusive
arrival with a bird’s eye coastal view. Welcome to Banana Island Resort
Doha by Anantara - a paradise sanctuary.
Hideaway in true Arabian luxury with 141 rooms, suites, pool villas
and over water villas setting the mood for unforgettable holidays. Bask
on our private 800 metre beach and refresh yourself at the 100 metre
long lagoon pool, or master the waves in our surf pool and enjoy a wide
range of water sports. Experience how health and beauty go hand in
hand with expert care, from sensual journeys Anantara Spa to holistic
lifestyle programmes at the dedicated wellness centre. Sign up for
snorkelling and scuba diving adventures. Leisure and entertainment
also spoil you for choice, from bowling, golf and daily beach games, to
our VIP cinema. Evolving culinary temptations showcase sumptuous
Middle Eastern culture, refined Italian tastes and delectable world
flavours, shisha and signature mocktails at sunset.
Banana Island Resort|W| www.doha.anantara.com |T| (974) 40405041/43/45/47
DOHA
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The Banana Island Resort Doha by Anantara is an intimate haven with fascinating facilities, limitless activities and adventures, both above and below crystal water.
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Featuring 178 spacious bedrooms designed with every imaginable
luxury in mind. With unobstructed views over the city, award-winning
dining and soothing spa, the Grand Millennium Amman is a luxury
oasis in the heart of Amman’s commercial center, and next to shopping
centers, banks, high-end restaurants, art galleries and entertainment
facilities.
Rooms are equipped with a room management system, -40inch
LCD TV’s, oversize closets, wireless high-speed internet access
and IP phones. Plan your stay at this impeccable five-star hotel and
experience luxury of the highest order.
All rooms are exclusively designed to meet the needs of today’s
business and leisure travelers alike. Modern comforts and attributes
seldom experienced in other hotels guarantee an excellent stay.
Available king-or-twin-bedded, non-smoking rooms and rooms for
physically challenged are also available upon request.
The culinary journey at the Grand Millennium Amman Travels beyond
the cuisine, starting off with the uniqueness of each Restaurant’s
design and carrying through to the exquisite ingredients introduced
on each plate. Guests can enjoy fine dining, Outdoor Terrace cocktails,
elegant afternoon tea and other delectable experiences at our luxury
hotel.
On the 21st floor of the Grand Millennium Amman and offering
uninterrupted views of Amman, Sky Lounge is perceived as the
ultimate entertainment lounge experience Amman can offer with
live music, DJ performances and a capacity for a wedding venue and
special events. With visionary sunset views, the Lounge offers and
exhaustive beverage menu complete with the cities’ largest cocktail
selection, as well as a mouthwatering menu.
Grand Millennium Amman |W| www.millenniumhotels.com |T| (962) 500 4501
JORDAN
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Located at the gateway to Jordan, the newest 5 Star Hotel in Town, Grand Millennium Amman, welcomes you to one of the world’s most dynamic cities.
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Safir Doha Hotel close to the City’s Business and Banking District,
Tourist attraction and Museums, this will be the perfect venue,
offering you a home away from home. This Deluxe Hotel offers 133
well – appointed guest rooms and suites.
Room Facilities:
High-speed internet, TV system including large selection of
international channels, in –room Safe, individually controlled air
conditioning System, IDD telephone line, coffee & tea facilities,
Mini bar, daily newspaper, hair dryer non-smoking Rooms available.
Flavors Restaurant:
Luxuriate your senses at Flavors Restaurant with its International
Cuisine from all over the world.
Lounge Café:
Meet for business or relax over drinks with friends in the Lounge
Cafe by the hotel lobby where light snacks menu throughout the day
featuring various kinds of dishes.
Al MahaMeeting Room & Falcon Boardroom.
This Elegant meeting and conference room located on the Mezzanine
floor, and it offers facilities such as projectors, automated screen,
DVD and TV projection. Elegant stationary provided to all clients.
Safir Doha Hotel |W| www.safirhotels.com |T| (00974) 444 55 333
DOHA
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Enjoy a world of hospitality.
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The hotel is an exclusive resort catering to both leisure and business
travellers, reputed for its elegance, refinement, considerate, attentive
service and attention to details. This hotel is an example of the
kingdom’s legendary hospitality, enhanced by a touch of the French
savoir-faire cherished by Sofitel.
Sofitel Bahrain Zallaq Thalassa Sea & Spa is the first hotel in the
GCC to offer thalassotherapy; seawater and aquatic plants based
treatments. The Thalassa Sea & Spa complex covers 2,000 square
meters on two floors of the hotel. The complex features 14 treatment
rooms using sea products, massages and wellness programs with
a fitness evaluation area for personalized routines. Guests can also
enjoy traditional massage treatments such as the Swedish massage,
Thai Massage and Hot stone massage. In addition to this, a seawater
hydrotherapy pool, freshwater pool, saunas, steam rooms, hairdresser
for men and beauty salon for women, as well as Yoga studio is available
at the complex. A specialized dietitian will be dedicated to advise
general body condition; body mass index and tailor-made fitness
programs for slimming packages.
The Sofitel Bahrain Zallaq Thalassa Sea & Spa can be reached by the
main ‘Khalifa Bin Salman’ highway or by the ‘King Fahd’ Causeway,
through a series of bridges connecting the islands and linking Bahrain
to Saudi Arabia. The hotel is located 30 minutes from Bahrain
International Airport, 25 minutes south-west of the capital Manama
and just 5 minutes from the Bahrain International Circuit (Formula
One racetrack).
Sofitel Bahrain Zallaq Thalassa Sea & Spa|W| www.sofitel/6722 |T| (0097) 317636363
BAHRAIN
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Sofitel Bahrain Zallaq Thalassa Sea & Spa is set on a coastline of dream beaches offering guests a paradise setting to enjoy an idyllic stay.
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Five Star Celebrations
Planning your big day? Or the party of the decade? For a momentous occasion at an
exceptional venue, The Address Dubai Mall is the perfect choice for hosting your big event.
Offeringan extensive space for a magnificent celebration, the elegant Diamond Ballroom can
be decorated to suit any special function, with individual packages arranged to suit every
stylish event organiser’s needs. Planning to tie the knot? From the unique set menus and
tantilising buffet options personalized by the hotel’s talented buffet options personalized
by the hotel’s talented chefs and paired with the finest array of beverages, to the team of
exceptional pastry chefs designing your wedding cake alongside the army of creative florists
on hand to help you create a spectacular wedding centerpiece and bouquets, every aspect of
your wedding day can be taken care of. With complimentary offers ranging from pampering
spa treatments for the bride and groom, sweet culinary delights or honeymoon stay packages,
saying “I Do” at the Address Dubai Mall makes for everlasting, magical memories.
World-Class Shopping and Hospitality in The Center of Now
The ultimate base for a style-focused citybreak, the multi
award-winning Address Dubai Mall is directly attached
to the largest shopping and attractions destination
in the world. Set right in the heart of Dubai’s bustling
downtown district, stroll from the lobby directly into
Bloomingdale’s and Fashion Avenue, and prepare for an
unbeatable retail experience. A must stay destination for
travellers who want their pick of the finest international
fashion designers and global style brands whilst enjoying
exceptional contemporary Arabian hospitality.
The Address Dubai Mall|W| www.theaddress.com |T| (971) 4 438 8888
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Fit In The City
Boasting a state-of-the-art 24hour fitness centre, The Address Dubai Mall is an
exceptional place to ton your physique. With preferential discounts and access to
the hotel’s world-class gym, sauna, steam room and 36.5 metre long outdoor pool,
complete with certified personal trainers, private members can benefit from tailor
made training plans to help hit individual fitness objectives. Guiding members through
the high-tech facilities step by step, start a new fitness regime with a complimentary
body composition analysis from high-qualified PTs before shaping up with the latest
Life Fitness equipment and cardio machines with touch screen LCDs. To complete
your healthy lifestyle, try the Gym Lunch Fit. Complete with a nutrient packed lunch
box, this high-intensity, 40 minute interval training session is the ideal exercise option
for busy schedules. Professional fitness trainers are on-site to motivate, encourage
and improve your afternoon productivity; all whilst achieving positive fitness results.
Relax and Rejuvenate at the Spa
The award-winning Spa at The Address Dubai Mall offers guests a holistic approach to
mind and body, with exclusive therapies developed with all natural products, including
signature treatments created by Natura Bisse and Dubai based beauty brand Shiffa.
With a complete menu of refreshing, relaxing and rejuvenating experiences for both
men and women, including facials, purifying body wraps, intense body scrubs and
intricate hand and foot care, indulge every beauty need with top-to-toe, indulgent
pampering.
Designed specifically to combat the soaring temperatures of Dubai, The Spa’s Summer
Breeze offer an invigorating way to beat the heat. Experience complete hot weather
rejuvenation with a 60minute aromatherapy massage, a reviving 30minute body scrub
and refreshing 30minute facial for AED599.
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THE TORCH DOHAAt 300m high and with 360° panoramic views across Doha, THE TORCH is the centerpiece of Doha’s vibrant Sports City – Aspire Zone.
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At 300m high and with 360 degree panoramic views across Doha, THE
TORCH is the centerpiece of Doha’s vibrant Sports City – Aspire Zone.
The iconic 5-Star luxury hotel features 51 floors, a revolving restaurant
and a cantilevered swimming pool anchored to the 19th floor.
The unique structure of the hotel includes 163 rooms and suites
equipped with a unique iPad in-room solution, mood-lighting system
with 12 different colours and LED TVs.
THE TORCH DOHA prides itself on the caliber of its cuisine as
talented chefs offer a sophisticated experience drawn from the very
best of International flavors. The hotel features three restaurants, a
Tea Garden and 4 lounges: THREE SIXTY is a breathtaking revolving
restaurant on the 47th floor offering panoramic views of the city,
PANORAMA - a contemporary European restaurant recently opened
on the 50th floor and FLYING CARPET, an all-day dining restaurant
with live cooking stations, located at Mezzanine 2 level.
The two-level Health Club include a cantilevered swimming - the
highest in Doha, massage rooms and fitness facilities with state-of-
the-art equipment.
Meetings venues and facilities are suitable for small, medium and
large events: two 40sqm board rooms, a 140sqm conference room
with natural daylight and panoramic views, a 446sqm Ballroom
inside the hotel and a multipurpose hall located 200m away from the
hotel- all with modern design and equipped with state-of-art video-
conferencing technology.
THE TORCH DOHA is located on Al Waab Street, 40 minutes away
from the new Hamad International Airport and 20 minutes away from
the city centre. Aspire Park is accessible within a 3-minute walk and
includes running tracks, large open green spaces, an internal lake,
restaurants and a café, which makes it a perfect spot to combine
sports and leisure.
THE TORCH DOHA|W| www.thetorchdoha.com |T| (+974) 4446 5600
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With the groundbreaking Education City, the crowd-attracting Sports
City, the vertical business district of West Bay and every major
shopping mall, popular attraction and recreation centre within easy
reach, the hotel commands a unique position for both business and
leisure travellers.
“Our strongest points are being the most conveniently-located hotel
in Doha, and being part of the world’s largest and most diverse hotel
chain”, says General Manage Ayman Lotfy.
“Being global is different from being local. That gives us an essential
edge when it comes to our services and offerings. Besides, we’ve
totally renovated the hotel. The interior, furnishings, lightings, décor
and everything else has been refurbished. Being part of Wyndham
has not only extended our reach globally and upped our services to
international standards but also created a whole new hotel here in the
heart of Doha”, he adds.
Featuring a harmonious blend of traditional architecture and
contemporary design, Wyndham Grand Regency Hotel offers guests
a myriad of amenities and world class services. You can recharge in
the temperature-controlled swimming pool with built-in Jacuzzi
or experience a rejuvenating treatment at the Angsana Spa. Spa
aficionados could look forward to the spa’s signature Rainmist
experience, an Angsana Spa innovation combining steam and shower
at massage bed.
The hotel’s multi-functional meeting rooms can accommodate from
120 delegates in a boardroom setting to 550 guests for a banquet. The
all-renovated Al Qasr Ballroom creates the perfect venue for everything
from large conferences to product launches to unforgettable weddings.
“Our meeting rooms offer the ideal creative background for business
and conferences with their high-tech facilities. From exclusive board
meetings to product launches or corporate celebrations, we ensure all
your events are unforgettably outstanding”, says Lotfy.
Wyndham Grand Regency Doha|W| www.wyndhamgrandregency.com |T| +974 4434 3112
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Located in the centre of Doha and proffering breathtaking views of the city, award winning five-star Wyndham Grand Regency Hotel offers travellers a welcome destination where business and leisure blend in calming harmony.
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INDIAN OCEAN The is only one word to describe this magical region. Paradise!
There are some moments that pass in a second, but last for a lifetime. It’s these experiences
that you’ll find dotted across the Maldivian island paradise of Coco Bodu Hithi; surprising and authentic touches that make your stay a truly timeless adventure.
Coco Bodu Hithi is in an enchanting setting, where contemporary creature comforts blend stylishly with
Maldivian themes to offer an environment where guests can refresh their senses, rekindle their love of travel, and
reconnect with the world around them.
Visit www.cocoboduhithi.com
or email [email protected] for more information
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There are some moments that pass in a second, but last for a lifetime. It’s these experiences
that you’ll find dotted across the Maldivian island paradise of Coco Bodu Hithi; surprising and authentic touches that make your stay a truly timeless adventure.
Coco Bodu Hithi is in an enchanting setting, where contemporary creature comforts blend stylishly with
Maldivian themes to offer an environment where guests can refresh their senses, rekindle their love of travel, and
reconnect with the world around them.
Visit www.cocoboduhithi.com
or email [email protected] for more information
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Located in the close vicinity of 5 minutes-drive away from the International
airport, Hulhule Island Hotel operates a complimentary shuttle service
between airport and the hotel for the convenience of guests. Scheduled
boat transfers between Hulhule Island Hotel and the capital city Malé are
provided for the hotel residents on complimentary basis. The hotel is just a
10 minutes boat ride away from Malé thus, provides an easy access to Malé
for the cultural sites of Male’, the lively and bustling fish market and local
markets – making it easier for guests to get acquainted with the Maldivian
way of life in a more spontaneous manner.
Each of the hotel’s 136 guest rooms (ranging from 26sqm to 54sqm) have
been done up tastefully with a vibrant décor, having a breathtaking view of
the vast Indian Ocean. All of the comfortable air-conditioned guest rooms
feature pillow menu, satellite television, direct dialing facilities, Wi-Fi & LAN
cable internet access in-room, a personalized digital safe, mini-bar, hair drier,
iron and the iron board, tea-coffee making facility and round the clock In-
room dining. The finer categories of rooms boast of an attached balcony,
bath tubs with Jacuzzi, DVD Player and Wine chillers. Branded bathroom
amenities and personalized digital safe with laptop charging facility are
feature for all the rooms.
Hulhule Island Hotel, Maldives is well equipped to cater to the astute traveler with a lovely beach area, a relaxing swimming pool side, a rejuvenating spa and elaborate award-winning food and beverage facilities. It definitely forms an integral part of the Maldives’ holiday experience.
Hulhule IslandHotel
MALDIVES
|W| www.hih.com.mv |T| (+960) 333 0888
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DISCOVER THE ALLURE OF TIMELESS ARABIAN DESTINATIONS.
Explore breathtaking beauty, unsurpassed opulence and the warmth of Arabian hospitality at each of the unique Anantara Hotels, Resorts & Spas in Abu Dhabi.
Be mesmerised by the alluring charm of the Liwa Desert at Qasr Al Sarab Desert Resort or escape to the calming serenity of the mangroves at Eastern Mangroves Hotel & Spa. Relax body and mind in the natural beauty of one of our three Sir Bani Yas Island resorts.
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Email [email protected] or call from within the Middle East 800-MINOR Internationally +971 2 656 1399 LIFE IS A JOURNEY. Visit anantara.com
CAMBODIA • CHINA • INDONESIA • MALDIVES • MOZAMBIQUE • THAILAND • QATAR • UNITED ARAB EMIRATES • VIETNAM • ZAMBIAOPENING SOON: OMAN • SRI LANKA
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ADD
DISCOVER THE ALLURE OF TIMELESS ARABIAN DESTINATIONS.
Explore breathtaking beauty, unsurpassed opulence and the warmth of Arabian hospitality at each of the unique Anantara Hotels, Resorts & Spas in Abu Dhabi.
Be mesmerised by the alluring charm of the Liwa Desert at Qasr Al Sarab Desert Resort or escape to the calming serenity of the mangroves at Eastern Mangroves Hotel & Spa. Relax body and mind in the natural beauty of one of our three Sir Bani Yas Island resorts.
No matter what your heart desires, these magnificent Anantara destinations will set the stage for unforgettable memories.
Email [email protected] or call from within the Middle East 800-MINOR Internationally +971 2 656 1399 LIFE IS A JOURNEY. Visit anantara.com
CAMBODIA • CHINA • INDONESIA • MALDIVES • MOZAMBIQUE • THAILAND • QATAR • UNITED ARAB EMIRATES • VIETNAM • ZAMBIAOPENING SOON: OMAN • SRI LANKA
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