#HASummit14

Session I:What Aviation Pioneers Can Teach You About

Preparing to Take Flight with Outcomes Improvement

#HASummit14 2

1. Each passenger builds 1 paper airplane

2. Select the best plane

3. Send the plane and pilot to Runway A

#HASummit14

Session I:What Aviation Pioneers Can Teach You About

Preparing to Take Flight with Outcomes Improvement

#HASummit14 4

Wright Brother

s

BurtonBrother

s

#HASummit14 5

Wright Brothers focused on 3 Key Systems

Lift System

Guidance System

Propulsion System

#HASummit14

OUTCOMESIMPROVEMENT

BEST PRACTICES

ANALYTICS

ADOPTION

#HASummit14

ADOPTIONOUTCOMES

IMPROVEMENT

BEST PRACTICES

ANALYTICS

Catalyst Products Catalyst Services

Catalyst Results

#HASummit14

ADOPTIONOUTCOMES

IMPROVEMENT

BEST PRACTICES

ANALYTICSCatalyst Products Catalyst Services

Catalyst Results

• Enterprise Data Warehouse• Actionable Metrics• Predictive Models

• Checklists• Protocols• Interventions

• Adaptive Leadership• Governance• Improvement Teams

• Clinical Outcomes• Cost Outcomes• Experience Outcomes

#HASummit14 9

Measure, Iterate, Measure, Iterate…

#HASummit14 10

Introducing: Ideal Customer Criteria and Ideal Engagement Criteria• Measures variation in customer outcomes improvement readiness/results

• Correlates which practices impact outcomes improvement most

• Identifies which interventions will build competencies fastest

1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55 57 59 61 63 65 67 69 71 73

-15

-10

-5

0

5

10

15

20

25

30

35

Median

Customers and Potential Customers

Idea

l Cus

tom

er C

rite

ria

Tota

l Sco

re

#HASummit14 11

Key early findings from our measurement Practices accelerating outcomes improvement

• Analytics

Variation interpretation skills – Outcomes Analysts

Streamlined IT processes (hardware procurement, data governance – access/data stewardship maturity)

• Adoption

Change management / adaptive leadership skills

Clinical integration strategy and funding (permanent teams)

Depth of training / education capability

• Best Practices

Quality/process improvement tool knowledge

Standardization of protocol and knowledge asset creation

#HASummit14 12

Introducing:The Accelerated Practices Program

• A leadership program that teaches you how to initiate and sustain the culture change required to accelerate outcomes improvement

• Integrated with adoption of Catalyst Advanced Application & EDW

• Faculty and coaches eager to engage between sessions

• Earn up to 75 hours AMA PRA Category 1 Credits™

• Three trips to Salt Lake City over 4 months

• Graduation at your organization

#HASummit14 13

How will you learn?

• Interactive learning• Apply new knowledge immediately• Network with other customers

#HASummit14 14

Course Curriculum Highlights

Session 1 Three systems for scalable outcomes improvement Pairing analytics with quality improvement tools Adaptive leadership: managing change Designing data systems for outcomes improvement

Session 2 Clinical integration: importance of permanent teams Variation analysis and statistical process control Quality controls cost Protocol design

Session 3 Adaptive leadership strategies: stakeholder analysis Cost-benefit analysis Thriving in a value-based care delivery world Coupling analytics with LEAN thinking

Graduation Improvement and ROI results presented to execs at customer site

#HASummit14 15

Change Management Course Sample:

#HASummit14 17

Variation Analysis Course Sample:

#HASummit14

Poll Question #1

18

Are you interested in flying with us in one of our AP programs?

a) Yes, I want to accelerate outcomes improvement at my organization. Sign me up today.

b) Yes, I want to accelerate outcomes improvement at my organization. But I need your help in convincing others.

c) No, I was hoping for a technology silver bullet to solve all my problems.

#HASummit14

Thank You

19

#HASummit1420

Session Feedback Survey

1. On a scale of 1-5, how satisfied were you overall with this session?

1) Not at all satisfied

2) Somewhat satisfied

3) Moderately satisfied

4) Very satisfied

5) Extremely satisfied

2. What feedback or suggestions do you have?