harp: getting to the right information anywhere - scott youngblom
DESCRIPTION
Harp Overview Oberon - Scott YoungblomTRANSCRIPT
HARP:
Getting to
the right
information
anywhere
Information Development World 2014
Traditional Content Life Cycle
Create Manage Publish Deliver
Content Life Cycle - Redefined
Create Manage “Publiver?”
publiver[puhb-liv-er]verb1. To make content available without the need to formally publish2. To allow content consumers to pull information needed3. To combine the distinct publish and deliver steps into a single step
Challenges of Delivery Solutions
Most delivery solutions are one-off solutions
Expensive to build and maintain
Inconsistent content across delivery channels
Inability to take advantage of the source (intelligent) content – XML
Progression of Content Delivery
Maturity of information delivery mechanism
Eff
ect
ive
ne
ss o
f In
form
ati
on
De
liv
ery
Paper Documents
Static, pre-published page-based documents, manuals, guides, etc.
Web, Mobile, Topic-based
Richer media (3D graphics, animation)
Still lots of full publications
Unique tools for each delivery mechanism
Electronic Documents(page-based, e.g. PDF)
Static, pre-published page-based documents and HTML
Paper publications on web
Intelligent Delivery Systems
Suitable for multiple devices
Personalized content
Enables interactivity
EnterpriseSystems
Hydraulic Tasks
Engine Tasks
Overhaul
Inspection
5000 Hour Check
Hydraulic Tasks
Engine Tasks
Overhaul
Inspection
5000 Hour Check
Engine
Valid Parts & Kits
Valid Parts & Kits
Valid Parts & Kits
Alternator
BodyTractor – Model 800
Tires
Transmission
Engine
Valid Parts & Kits
Valid Parts & Kits
Valid Parts & Kits
Engine
Valid Parts & Kits
Valid Parts & Kits
Valid Parts & Kits
Alternator
Engine
Valid Parts & KitsValid Parts & Kits
Valid Parts & KitsValid Parts & Kits
Valid Parts & KitsValid Parts & Kits
Alternator
BodyTractor – Model 800
Tires
Transmission
Engine
Valid Parts & KitsValid Parts & Kits
Valid Parts & KitsValid Parts & Kits
Valid Parts & KitsValid Parts & Kits
Consumer
AnalyticsCustom ManualsFeedback
Equipment
Intelligent Delivery System Components
Technology enablement
Search
Feedback loop
Personalized publications
Content analytics
Interactive content
HARP Features
Cloud-Based
Search
Metadata
Consumer Specific Portals
Responsive Design
Feedback
Analytics
Custom Assembly
QR Codes
Simplified Publishing
Typical Publishing Architecture
Authors Collaborative authoringReuse existing
content
Illustrators Reuse product dataCreate interactive
illustrations
Reviewers,SMEs
Contribute to authoringand review process
PublishingEngine
Compose documents
Automatically merge data from databases and
business systems
Outputs
Content ManagementRepository
Store and manage content
Review/approval workflow
Access/version control
HARP Extends Current ArchitectureAuthors Collaborative authoring
Reuse existing content
Illustrators Reuse product dataCreate interactive
illustrations
Reviewers,SMEs
Contribute to authoringand review process
Store and manage content
Review/approval workflow
Access/version control
Compose documents
Automatically merge data from databases and
business systems
Released Topics
Outputs
Content DeliveryRepositoryContent Sync Services
CustomerPortal
PublishingEngine
How Harp Interfaces
API and Controls
Harp
Content ManagementRepository
Value Opportunities
Enhance customer experience and satisfaction
Prevent your customers from going elsewhere
Generate new revenue sources
Reduce content maintenance and improve content quality
Reduce publishing and distribution costs
Oberon and Titania Software Partnership
Who is Oberon Technologies
We implement solutions that help our customers create, manage and deliver their product and service documentation, enabling Cost reduction
Revenue generation
Delivery of their content to new platforms and devices
Broad range of services Strategic consulting, architecture, development, training and
application support
Customers across all industries
Privately held
Partners with SDL, Titania, PTC, oXygen, Antenna House and other software vendors
Titania-Oberon Partnership
Titania Software LLC Overview Spin-off of Oberon Technologies, Inc
Software product company focused on Automated Publishing and Content Delivery
Many products and offerings based on best practices and expertise from Oberon implementations
www.titaniasoftware.com
Oberon is a premier reseller and service provider of Titania Software products
Titania Products and Offerings
Hosted Publishing and Dynamic Assembly (HARP)
Interactive Content Delivery Application (IDeA)
CellMerge
Seamless import of Excel data and formatting into XML tables
Content Synchronization Services
Automated export of content and metadata from a CMS
Demonstration
Scott YoungblomVP of Global SalesWork: 734-330-2966Cell: 734-717-1977Email: [email protected]
Thank You!